My Homecare (Derby) meets the needs of people who either through illness or injury, have difficulty maintaining their independence and quality of life whilst continuing to live in their own homes.
Home carers are available throughout the Derbyshire area and provide a comprehensive care service for people who need help and assistance. From simple visits for domestic assistance, through to full complex care 24-hour packages.
They provide care services including live-in care...
My Homecare (Derby) meets the needs of people who either through illness or injury, have difficulty maintaining their independence and quality of life whilst continuing to live in their own homes.
Home carers are available throughout the Derbyshire area and provide a comprehensive care service for people who need help and assistance. From simple visits for domestic assistance, through to full complex care 24-hour packages.
They provide care services including live-in care which is often an ideal solution for you or a loved one, who needs more intensive support and care whilst wishing to remain living in the comfort of their own home.
My Homecare Derbyshire is a private limited company, established to meet the care and support needs of people wishing to maintain their independence and continue living in their own home across the Derbyshire area. Registered with the Care Quality Commission, the company provides domiciliary care and live in care services, where required.
My Homecare offers the following services:
• General/personal care. Assistance with personal hygiene, toileting, dressing, assistance with daily living i.e. getting up and going to bed
• Assistance with bathing or showering
• Meals cooked in your own home and times you wish
My Homecare Derby has a Review Score of 9.3 (9.311) out of 10, based on 8 reviews in the last 2 years. Over all time My Homecare Derby has 123 reviews.
Review from Susan O (Client / Service User) published on 16 February 2018 Submitted via Postal Review Card•
Overall Experience
We are satisfied with the efficient, caring, professional staff. They're friendly and make a good impression. We are comfortable when they are around.
We are satisfied with the efficient, caring, professional staff. They're friendly and make a good impression. We are comfortable when they are around.
↩Reply from Latoya Cameron, Registered Manager at My Homecare Derby
Many thanks.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michala N (Granddaughter of Client) published on 3 January 2018 Submitted via Website•
Overall Experience
My Homecare (Derby) have been caring for my nana since she had her hip replaced. They have been absolutely brilliant. The first time they came I was with my nana and I felt immediately comfortable with them. They are brilliant with her and make her laugh which is really important. I have just come...
My Homecare (Derby) have been caring for my nana since she had her hip replaced. They have been absolutely brilliant. The first time they came I was with my nana and I felt immediately comfortable with them. They are brilliant with her and make her laugh which is really important. I have just come from Cornwall to visit nana and they are still as amazing and they have kept us in Cornwall up to date with how nana is doing. Which for us, is so important. The manager and some members of staff have been particularly fantastic with nana. Even making her feel special on Christmas day. I cannot recommend them highly enough I know my nana is in good care with them.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Danesha R (Niece of Client) published on 19 December 2017 Submitted via Website•
Overall Experience
My Homecare Derby, have been providing care for my aunt and the girls have been absolutely brilliant with her. Even though the girls have not been assisting my aunt for very long it feels as if they are now apart of the family.
My Homecare Derby, have been providing care for my aunt and the girls have been absolutely brilliant with her. Even though the girls have not been assisting my aunt for very long it feels as if they are now apart of the family.
↩Reply from Latoya Cameron, Registered Manager at My Homecare Derby
Thank you for your review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
There are no accreditations posted yet for My Homecare Derby.
Meet the Team (5)
Dianne WilliamsJob Title Managing Director
Dianne Williams is the Managing Director and Registered Manager of My Homecare Derby, with over 22 years of experience in the care sector. Her...
Dianne Williams is the Managing Director and Registered Manager of My Homecare Derby, with over 22 years of experience in the care sector. Her experience spans community, supported living, and residential care. Dianne started her career as a carer and gradually progressed through various roles, including team leader and care coordinator. Dianne spent over 8 years as a registered care home manager before founding My Homecare Derby in 2017, where her leadership has been instrumental in the company's success.
Dianne is highly qualified, holding Level 5 qualifications in Leadership and Management, and has undergone extensive training in various essential areas such as dignity training, where she is also a certified trainer. Additionally, she holds Level 2 certifications in Dementia, Medication, Diabetes, Equality and Diversity, and Mental Health. As a dedicated professional, Dianne regularly updates her knowledge through ongoing training initiatives and maintains close professional ties with peers to exchange insights and seek advice.
Laura WibberleyJob Title Assistant ManagerJoined 2020
Laura is the Assistant Manager she is committed to taking on a visible leadership role and promoting our person-centred care and well-led ethos....
Laura is the Assistant Manager she is committed to taking on a visible leadership role and promoting our person-centred care and well-led ethos. Laura ensures that day-to-day services are efficient and in line with rigorous industry compliance standards; She enjoys working closely with our service users and their loved ones and strives to go above and beyond in providing information, advice, and support to service users and their families.
Lisa RichardsonJob Title Area CoordinatorJoined 2019
Lisa is our Area Coordinator for Amber Valley; she is responsible for carrying out competency checks on our Health Care Assistants. Lisa ensures that...
Lisa is our Area Coordinator for Amber Valley; she is responsible for carrying out competency checks on our Health Care Assistants. Lisa ensures that the day-to-day services are efficient and in line with rigorous industry compliance standards; She enjoys working closely with our service users and their loved ones and strives to go above and beyond in providing information, advice, and support to service users and their families.
Sophie TurtonJob Title Administrative OfficerJoined 2021
Sophie is our Administrative Officer, in most cases, she will be one of the first voices you hear when you call our office.
Sophie is responsible...
Sophie is our Administrative Officer, in most cases, she will be one of the first voices you hear when you call our office.
Sophie is responsible for ensuring our office runs smoothly, all documents, both service user and Staff are up to date and in line with data protection and GDPR, and making changes to Staff and Customer schedules as required.
Kelly GreenJob Title Client Liaison OfficerJoined 2019
Kelly is our Client Liaison Officer, in most cases, she will be one of the first voices you hear when you call our office.
She is responsible for...
Kelly is our Client Liaison Officer, in most cases, she will be one of the first voices you hear when you call our office.
She is responsible for ensuring our office runs smoothly, and all documents, both service user and Staff are up to date and in line with data protection and GDPR.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare Derby to verify any information. View our terms and conditions. My Homecare Derby has an Enhanced Service -what an Enhanced Service includes.
