Call durations can vary from a minimum of a 20-minute call to 24-hour care
These prices are only a guideline, please contact My Homecare Derby to find out the exact price for your requirements.
My Homecare Derby has a Review Score of 9.8 (9.815) out of 10, based on 24 reviews in the last 2 years.
Over all time My Homecare Derby has 121 reviews.
5.0 out of 5
Thank you very much for your kind words. We hope we can continue to work together to maintain excellent care for your love ones.
5.0 out of 5
Thank you for your kind words, we strive to continue to provide the best care.
5.0 out of 5
Thank you for your wonderful review. We will continue to work with both client and family to maintain the excellent care.
5.0 out of 5
Thank you for your review. I am very pleased that we have been able to provide care for your father, which has subsequently changed his outlook on life. We will continue to work with both the family and our client to maintain the best care/relationship.
5.0 out of 5
We appreciate your review and will continue to provide you with excellent care.
4.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
4.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
We appreciate all your kind words included in your review and look forward to continue working with you and your family.
5.0 out of 5
Thank you, we really do appreciate your feedback.
5.0 out of 5
4.0 out of 5
4.0 out of 5
4.0 out of 5
Thank you very much for your review.
5.0 out of 5
Many thanks.
5.0 out of 5
The Review Score of 9.8 (9.815) out of 10 for My Homecare Derby is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for My Homecare Derby is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Dianne Williams is the Managing Director and Registered Manager of My Homecare Derby, with over 22 years of experience in the care sector. Her experience spans community, supported living, and residential care. Dianne started her career as a carer and gradually progressed through various roles, including team leader and care coordinator. Dianne spent over 8 years as a registered care home manager before founding My Homecare Derby in 2017, where her leadership has been instrumental in the company's success.
Dianne is highly qualified, holding Level 5 qualifications in Leadership and Management, and has undergone extensive training in various essential areas such as dignity training, where she is also a certified trainer. Additionally, she holds Level 2 certifications in Dementia, Medication, Diabetes, Equality and Diversity, and Mental Health. As a dedicated professional, Dianne regularly updates her knowledge through ongoing training initiatives and maintains close professional ties with peers to exchange insights and seek advice.
Laura is the Assistant Manager she is committed to taking on a visible leadership role and promoting our person-centred care and well-led ethos. Laura ensures that day-to-day services are efficient and in line with rigorous industry compliance standards; She enjoys working closely with our service users and their loved ones and strives to go above and beyond in providing information, advice, and support to service users and their families.
Lisa is our Area Coordinator for Amber Valley; she is responsible for carrying out competency checks on our Health Care Assistants. Lisa ensures that the day-to-day services are efficient and in line with rigorous industry compliance standards; She enjoys working closely with our service users and their loved ones and strives to go above and beyond in providing information, advice, and support to service users and their families.
Sophie is our Administrative Officer, in most cases, she will be one of the first voices you hear when you call our office.
Sophie is responsible for ensuring our office runs smoothly, all documents, both service user and Staff are up to date and in line with data protection and GDPR, and making changes to Staff and Customer schedules as required.
Kelly is our Client Liaison Officer, in most cases, she will be one of the first voices you hear when you call our office.
She is responsible for ensuring our office runs smoothly, and all documents, both service user and Staff are up to date and in line with data protection and GDPR.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare Derby to verify any information. View our terms and conditions. My Homecare Derby has an Enhanced Service - more info.
