Care Provided by Majestic Care North West Ltd
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Contact Majestic Care North West Ltd to get a personalised quote
Good to Know
Owner
- Majestic Care Northwest Ltd
- Private Owned
Person in charge
- Tracie Scholes (Registered Manager)
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Majestic Care North West Ltd Reviews (2)
Over all time Majestic Care North West Ltd has 2 reviews.
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Overall Experience
Date Published
Reviewer Connection to Majestic Care North West Ltd
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Review from Christopher S (Son of Client) published on 11 May 2023 Submitted via Website•
Overall Experience
My mother was diagnosed with terminal cancer and Majestic was awarded the contract to provide care overnight via the NHS FastTrack. The first night on 14/03/23 a young carer arrived. In the morning I saw that the commode had not been emptied after numerous uses which I emptied myself. I contacted...
My mother was diagnosed with terminal cancer and Majestic was awarded the contract to provide care overnight via the NHS FastTrack. The first night on 14/03/23 a young carer arrived. In the morning I saw that the commode had not been emptied after numerous uses which I emptied myself. I contacted the company who arranged for another carer to attend. I decided to install a camera for the next night which captured my mother being left alone and desperately banging her commode for help. The carer was nowhere to be seen. The carer was later heard to say that she had been watching a film on her iPad in the bedroom with headphones but it is my belief that she had left the address. I reported the matter to the CQC and received a contemptuous email from the Managing Director who dismissed my complaint, victim blamed my vulnerable mother and recommended installing a baby monitor. The complaint has still not been resolved. Do not leave your loved ones in the care of this company.
Review from Laura L (Mother of Client) published on 29 July 2020 Submitted via Website•
Overall Experience
With the greatest of thanks for all you have done. Your kindness and care have been much appreciated.
With the greatest of thanks for all you have done. Your kindness and care have been much appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 February 2026Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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