Alcedo Care North West Lancashire

I have found all the carers to be efficient but patient with my husband, and I have appreciated all their support. It has been a pleasure to have them in my home helping me to care for my husband in his final weeks. It has been a comfort to know that I have been able to share with the carers any problems that I have faced.

My dad adored the three male carers they truly are amazing the whole team were amazing, they helped us through our hardest times even took time out of their day to ask if we were ok and need anything, they treated my dad like he was family to them and they truly are our heroes when needed the most, always made my dad smile, giggle and they brought his life back his last days was made like he had the rest of his life, the team was fantastic and I truly miss them thank you so much for bringing hope life and happiness to my dad.

They are an excellent company with fantastic staff and I would easily recommend them to anyone who needs care.

I have been a service user for the company for about 4 months now and feel this is the best company I have had! Carers have always treated me with amazing care and respect. They make me feel important while performing their duties. Carers go above and beyond to try and help/support me. They are very encouraging and they fill me with confidence while I progress with my mobility. They are making my dream to get back baking a reality.

Staff very friendly very very caring have a good chat and banter with my mum. Staff always go the extra mile. Staff also sing to her and make her feel more comfortable. I couldn’t have found a better care agency.

Your staff were very caring and compassionate towards my Nanna during her end of life care. The support your staff gave me and my family was first class and made our days much easier and helped us to care for my Nanna.

I honestly couldn't do without my carers and I love the company. Everybody that I see goes the extra mile, they even sing and dance to me. I get little treats from being pampered to entertainment. My carers are caring and compassionately kind, I wouldn’t still be here today without them. They have given me a new lease of life and helped me gain back my confidence. I am back up on my feet and enjoying what I have left of my life.

I cannot thank the care team enough, they were exceptional in their care of my mum who was receiving palliative care. They treat her with dignity respect and kindness at every visit. My dad has Alzheimer’s and they treated him with absolute respect and taking time to chat to him. I will never forget what this team did for my mum's last few days they were outstanding. They helped me become her daughter again for which I am so grateful. This package of care was 4 visits a day x2 carers with a set team, they were always on time and dressed in full uniform. There was an initial teething problem with the night sit service however the manager called - she was upfront and honest to say at that time she was unable to accommodate our requirements, which as a family helped us trust this company. They also supported my family through this very sad time. I will need care for my dad in the near future and will certainly make this company my first call.

Alcedo Care were very quick in providing care to my Mum when it was needed. They are all such friendly staff and we were able to ring them whenever or leave messages for them. All the carers she had where so lovely and would always make sure she was happy and had everything she needed. She very much liked one of her carers in particular. Nothing was ever too much trouble for him and she would often look forward to him coming. I would recommend Alcedo Care to anyone as I feel that they understood everything we wanted and the carers were superb. A very friendly company that I would say, like to go beyond what is expected. Always smiling, happy to help and they not only look after all their clients but invest in their staff too. Thank you Alcedo Care for all you did for my Mum, with a special thanks to her favourite carer.

Alcedo carers started to care for our mother on discharge from hospital, our mother had been in hospital on lockdown for 6 weeks and we wanted her home on the palliative care pathway. Alcedo come four times a day and overnight to care for our mother. We as a family are so happy and appreciative of the wonderful care that is provided. My mother is always treated with kindness, respect and dignity by professional, friendly staff. Thank you - you are all outstanding.

I am impressed with the level of care, and I feel safe when I am in the company of the carer. I feel that they really do care. I would recommend this service to anyone who needs this particular level of care. I love the girls.

I can highly recommend them.

They have always been efficient, professional and friendly in their care.

The carers are very helpful and considerate towards my mum's needs.

I can and will only highly recommend your company and staff. Thank you all.

The service I have received this week has been amazing, I couldn't ask for a better care agency. I was greeted by the manager who was lovely and bubbly, she listened attentively to my needs and introduced me to the carer I would be having. Because I suffer chronic anxiety I was given the same carer all week. My carer was absolutely brilliant I was treated with dignity and respect at all times, we had fun and laughed non stop. I was supported to go to my best friend's wedding and we had a fantastic day. My carer was one of the best I've ever had and the best care company I've used. I'm very happy and will be using them again in my next stay in October. Thank you for everything and would definitely recommend Kate plus.

My carers always go the extra mile and nothing is too much for them. I really enjoy them visiting my home and their pleasant company.

I was only involved with Kare Plus for one week but during that time I have nothing but praise for everyone I and my father came into contact with. I was spoken to respectfully and involved in decisions regarding my father's care. Everyone who came to care for my father treated him with kindness and compassion. He was treated with dignity and respect and I cannot thank everyone enough for what they did during this difficult time.

My experience with Kare Plus Blackpool has so far been a very good one, with great kindness shown.

I cannot fault the care my 92-year-old dad has received from Kare Plus since it started on the 15/10/18. He looks forward to the 4 visits he gets a day and each person visiting has been kind, thoughtful, respectful and cannot do enough for my dad. I can get the timesheets sent to me by email which is good and any time I need to drop them an email its picked up and answered in a very short space of time. Kare Plus is a brilliant service and I have recommended them already to friends who have elderly relatives.