SJW The Wright Care Ltd

The Turbine, Coach Close, Worksop S81 8AP
Review Us
47 Reviews
  • SJW The Wright Care Ltd, Worksop
Show SJW The Wright Care Ltd on the Map

Care Provided by SJW The Wright Care Ltd

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Owner

  • Susan Wright

Person in Charge

  • Susan Wright (Director/Manager)
Are you the Owner/Manager of SJW The Wright Care Ltd? View your Advertising Options

SJW The Wright Care Ltd Reviews (47)

Over all time SJW The Wright Care Ltd has 47 reviews.

Overall Experience
  • 40
  • 6
  • 1
  • 0
  • 0
Date Published
  • 47
  • 0
  • 0
  • 0
  • 47
Reviewer Connection to SJW The Wright Care Ltd
  • 21
  • 7
  • 5
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 47, showing 21-40
Review from J D (Mother of Client) published on 22 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found SJW The Wright Care staff are more than happy to oblige with any care needs. I have found that they treat my daughter with dignity and respect. The quality of care is outstanding.
Reply from Amie Wood-Pickering at SJW The Wright Care Ltd
Thank you Julie for your kind words. It is a pleasure to support your daughter and all of the team are proud to be a part of her continuing care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Janet B (Daughter of Client) published on 20 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The number of days cancellation notice required is rather too many, 7 days to be precise. I find this too many and have not known another care organisation require as much. 48 hours should be sufficient.
Reply from Sue Wright at SJW The Wright Care Ltd
Thank you Janet for your feedback. We used to have a 48 hour cancellation period however it was becoming increasingly common for clients to cancel their calls in this time frame often leaving large…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J C (Daughter of Client) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only used them for one month otherwise ratings may have been higher.
They are professional and efficient but also very caring and treat my mum with dignity even though she can often be difficult. I would have no hesitation in recommending them to others.
Reply from Sue Wright at SJW The Wright Care Ltd
Thank you Janice for your positive feedback. We are all looking forward to getting to know your mum more in the future.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lindsay H (Wife of Client) published on 11 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service, they came on time and were very caring. Wore lovely uniforms too and would highly recommend!
Reply from Sue Wright at SJW The Wright Care Ltd
Thank you Lindsay for your kind words. SJW are pleased to hear that we are meeting your expectations.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sandra W (Daughter of Client) published on 7 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care provided to my mum by SJW. My mum's care is provided by a small number of carers, which is very positive and not my experience with other agencies. They leave good/well-informed notes on the care provided to my mum. I would have no worries about recommending this
care agency to other families/service users.
Reply from Sue Wright at SJW The Wright Care Ltd
Thank you, Sandra, for your positive feedback. We are pleased to hear that we are providing a good service and meeting your expectations.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from David G (Friend of Client) published on 4 March 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Although, initially, it took a few weeks to straighten out one or two chinks in the quality of care my brother was receiving, I am pleased to say that, since then, the level of care has improved by leaps and bounds, to the point where I can freely say that I would not hesitate to recommend SJW to anyone
who is seeking a care provider that gives a very professional level of day to day care. In that regard, the carers are very professional, very compassionate, and, equally important in the case of my brother, very long-suffering, patient, and understanding.
Kind regards.
Reply from Sue Wright at SJW The Wright Care Ltd
Thank you for your Review. SJW are always looking to give the best level of service where possible and are constantly striving to maintain the high standards we set.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jonny B (Client) published on 4 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Wright Care Ltd is, no question, the nitro and the glycerin when it comes to home care services. Committed and wholly reliable, its staff are dedicated, attentive and care deeply for their clients. Having used its services for three years, I can only give it the highest of recommendations. It
is clearly head and shoulders above the rest.
Reply from Sue Wright at SJW The Wright Care Ltd
Thank you, Jonny, for your feedback. SJW are pleased to hear we are meeting your expectations.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Nick M (Son of Client) published on 4 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
SJW provide great care for my 96 year old mum. The standard of care is excellent and the staff treat my mum with love and respect.
Reply from Sue Wright at SJW The Wright Care Ltd
Thank you, Nick, for your positive feedback. It’s a reassurance to SJW that we are meeting your expectations.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R H (Son of Client) published on 17 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very well organised agency. Nothing is too much trouble for anyone. Staff are very polite and professional. They go above their duties to ensure my mum is happy and well. I am always kept well informed and I have no hesitation in recommending SJW The Wright Care Ltd to anyone who is wanting
an excellent service.
Reply from Sue Wright at SJW The Wright Care Ltd
Thank you for your feedback. Caring for your mum was a pleasure.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Christine P (Daughter-in-law of Client) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care for mum who loves all care provided.
Reply from Sue Wright at SJW The Wright Care Ltd
Thank you, Christine, for your Feedback. We at SJW are pleased to hear that we are meeting your expectations.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Edna T (Mother of Client) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
SJW are excellent. Carers go above and beyond their roles.
Nothing is too much trouble for them.
Carers are always smart when they arrive, they are always kind and caring to my daughter and always willing to help me out too.
I wouldn't know what I would do without SJW.
Reply from Susan Wright, Managing Director at SJW The Wright Care Ltd
Thank you, Edna, for your kind comments. We are pleased that SJW are meeting your expectations. We thank you for your continuous long-term support and putting your trust into SJW.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Joy T (Daughter of Client) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Quite simply the best. I came to the company 2 years ago requesting that they help me with the care of my mother and I feel so lucky to have found them after a previous bad experience with another company. At all times they have treated my mother with the highest standard of care with compassion and
dignity and she has felt very loved and cared for in her own home. I know this to be the case because I live next door so have observed this at close proximity. My mother and I would be lost without them!
Reply from Susan Wright, Managing Director at SJW The Wright Care Ltd
Wow, we are absolutely over the moon to receive this wonderful review. We at SJW are so pleased that we are meeting all your expectations.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from George H (Husband of Client) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff treat my wife with dignity and respect.
Reply from Susan Wright, Managing Director at SJW The Wright Care Ltd
Thank you, George, your feedback is so important to us and we are pleased to hear that we are meeting your wife's needs.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Carole G (Daughter of Client) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything satisfactory. All needs met.
Reply from Susan Wright, Managing Director at SJW The Wright Care Ltd
Thank you, Carole, we are pleased to hear that we are meeting all your expectations.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ian B (Client) published on 28 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at SJW The Wright Care Ltd who visit me on a daily basis are excellent. Without them, I would be in a very dark place. They are great listeners and I am reassured they really do care about me. The office team are top notch always available to chat if I have called them.
Reply from Susan Wright, Managing Director at SJW The Wright Care Ltd
Thank you, Ian, for your feedback, SJW are pleased to hear we are meeting your expectations.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Dorothy M (Client) published on 27 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at SJW The Wright Care Ltd are very good to me. They cheer me up. If they didn't come, I would probably be in a care home now.
Reply from Sue Wright, Managing Director at SJW The Wright Care Ltd
Thank you for your kind comments. We value your lovely feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A O (Friend of Client) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend of a longtime was wanting to change his current agency so we arranged for SJW The Wright Care Ltd to come and give us some details on their services. I found this company professional caring and understanding. I would not hesitate to recommend SJW The Wright Care Ltd, their name is definitely
a reflection on them.
Reply from Sue Wright, Managing Director at SJW The Wright Care Ltd
Thank you for your feedback, it was our pleasure to meet you both.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C B (Client) published on 21 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The company and staff are great.
Reply from Sue Wright, Managing Director at SJW The Wright Care Ltd
Thank you, Chris, for your feedback. We are pleased to hear we are meeting your expectations.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane M (Daughter of Client) published on 16 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff visiting dad have been kind and thoughtful.
They have alerted management and health professionals in an appropriate way as my father's condition gradually deteriorated.
Reply from Susan Wright, Managing Director at SJW The Wright Care Ltd
Thank you Jane for your feedback. Its so important to SJW as this helps us to monitor and improve our service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M H (Granddaughter of Client) published on 28 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since nan has been having SJW staff, I have noticed that my Nan appears much happier when I visit her. She always says how good all the staff are to her and they make her long days less lonely. Nan has always said she would hate being in a care home with lots of other people. SJW The Wright Care, in
my opinion, is the best company for my Nan.
Reply from Sue Wright, Managing Director at SJW The Wright Care Ltd
Thank you for the kind words, we do our utmost to ensure that we provide an excellent service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Apr 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SJW The Wright Care Ltd to verify any information. View our terms and conditions. SJW The Wright Care Ltd has an Basic Service - more info.