Nexus Care Services

Very friendly and a fantastic company. They're on time, friendly and compassionate about their work. I would recommend Nexus to anyone. The carers are amazing and so are the office staff. Best care company I’ve used.

Thank you for all the care that is given to my friend. Being bedbound, she looks forward to her care visits. It's reassuring that the office is always available and any problems are dealt with efficiently.

I have enjoyed the service provided by Nexus Care Services for some years now. The carers are polite and provide a personal service with humour and a good memory of our failings and preferences.

On the whole my mother has been satisfied with her care from Nexus. The carers are friendly and helpful. They always check if there is anything else they can do for me before leaving and are happy to do any extra jobs.

Nexus Care have arranged for live-in care for my parents for over a year now. I am extremely pleased with the service they provide, not only ensuring that my parents have suitable carers but also their communication and organisation. They have been supportive to me during some difficult situations and they are never to busy to talk.

I went to France leaving my husband and dog in the care of Nexus. I could not fault the service. I called every day and spoke to the carer and my husband who sounded happy and calm. The food provided was delicious and I returned to a happy husband and a dog who had had lovely walks. Thanks so much. I will use you again and I have already recommended you to my friends.

Good standard of service, however, let down by a larger number of different carers visiting Mum than agreed and visits being carried out outside of the agreed time windows. Nexus have committed to resolving these issues.

All carers have been a pleasure to know. They always consider my needs and adapt their usual practices accordingly. I look forward to their visits and enjoy our conversations. They participate in the activities with enthusiasm and make useful suggestions in furthering my goals of gaining a greater degree of independence and calming my anxieties.

Truly professional carers, they do the job at hand and so much more. My father has late-onset of Alzheimer's, the cares having a full understanding of his condition treat him with empathy, compassion and respect. They leave me feeling that my father is receiving the best care available, allowing him the right to live in his own home for a long as possible with his wife. Thank you very much.

I was nervous at first relying on outside help to care for my wife who has MS. Nexus Care Services have been amazing and my wife looks forward to seeing her carer. I can hear them laughing together which is fantastic, she cheers my wife up, our carer is a super star and goes above and beyond for us and I would not hesitate in recommending Nexus.

Carers are good at following remits and are very flexible with accommodating extra necessary requirements. They have all been kind to dad and treat him, mum and myself with good humour, honesty and respect. Proactive with medical diagnoses and will contact medical professionals without delay. They keep their Managers informed. Admin is excellent.

My mother is very happy with Nexus services. The staff are very attentive and pleasant. The girls always have a little chat with her and have now formed a nice relationship. The only negative comment is that we would like to be informed when any of her food supplies are low before they run out to give one of the family time to replenish.

The care provider has a good relationship with our aunt; they are patient, honest and trustworthy. Nothing is too much trouble; they also have suggestions that have been very helpful. Our aunt is a very difficult lady, but all the carers keep her in their stride.

Good standard of care. Staff very friendly. Very good reaction if extra visits needed.

We have been using Nexus for over 12 months now for the care of my mother. In that time we have found that all management and office staff are approachable and easy to work with. The carers are very caring and considerate of my mother's needs and wishes. On the whole we are very satisfied with the service Nexus provides and would definitely recommend them.

I rarely see carers, but the client seems happy with the care. Requests are always met, and visits are regular and can be depended on.

Carers are only required for social contact, not personal care. They fulfil dad's needs by having an easy-going personality, friendliness and ease of conversation. Rotas maintain continuity of carers and adhere to the time frame for visiting. The administration team are approachable and efficient, demonstrating dad's best interests.

Nexus Care Services have improved the quality of life for my parents. The daily visits, the cheerfulness of most of the staff and the care they receive have made a difference to all of our lives. Yes of course there are some difficulties, the timing isn't always great but the care is fabulous!

I am extremely grateful to Nexus Care Services for the excellent care provided to my brother. I had been very concerned about my brother's physical and mental health, but now Nexus Care Services are caring for him, on both counts, and he has already improved. He is delighted with the service provided; the carers looking after him genuinely care for his well being. Thank you, Nexus Care Services, for your excellent service.

My mum has very good service from the Nexus team. At all times they are efficient and helpful. In the 12 months, we have been using them, they have never let us down. The office staff are friendly, helpful and obliging, often helping us out at short notice for a care call for Mum. The carers do everything we ask of them and keep a caring eye on Mum's needs. It gives us, as a family, peace of mind knowing Mum is in good hands, daily.