Nexus Care Services

The carers are respectful to my mother and very caring, letting me know if they have any concerns. I have recommended Nexus to 2 friends.

My Mum needed a care package for support after after an unplanned stay in hospital. We were arranging care for the first time and it seemed a bit of a minefield to navigate but the team at Nexus were supportive, helpful and responsive.

The care was set up at short notice and was carried out with patience, turning up when the said they would every time. Sometimes they helped Mum with small household chores or making sure she took the correct meds or was eating properly or sometimes that she had a friendly face to combat loneliness.

I live a long way away and my more local brothers work unpredictable shifts. The care provided by Nexus took a weight of all our minds - I would absolutely recommend.

First class professional, personal service both to my uncle (user) and myself (facilitator). All management and care staff are proactive, communicative and positive and make us feel special. Thank you.

My husband had excellent care by Nexus three times a day for about two months, during which time some of them became almost like family and he looked forward to seeing them. They always cheered him up and I could usually hear laughing and chatting while they were with him. Some of them even came to his funeral which demonstrates how real the care was. Prior to setting up the care I had tremendous support and help from one staff member in particular which was much appreciated. I would not hesitate to recommend them.

Could not recommend them highly enough, 5 stars.

Nexus has been looking after my cousin now for 3 months, and I can only praise Nexus for the excellent care and attention my cousin receives from the care team, who are very compassionate and very understanding. I wouldn't hesitate to recommend Nexus to anyone who would require care.

I strongly recommend Nexus Care (I am a domiciliary care manager for another care company and I cannot fault them).

I've had Nexus Care for a few months now and incredibly pleased with not only the carers, but the office staff and management. Everything is what a care firm should be and, alas after a few troublesome companies, Nexus are a very welcome breath of fresh air. It's reassuring that there are still companies such as Nexus that see the service user as human, not a profit line. Very much recommended!

When my father took a nasty fall on his local high street, he broke his right arm and was unable to take care of his daily personal hygiene routine and dressing himself. He is a very proud, intelligent and fiercely independent man so approaching the subject of home care was not easy - despite the fact he is 88 years old. I called Nexus and within 24 hours one of their staff members came to meet my father and assess his needs. He explained that all packages were flexible so Dad could change the schedule of visits around his appointments where needed. Dad is a private man and was slightly nervous about having female carers, so initially Nexus arranged for a male carer to be with him as much possible, but Dad soon relaxed as he became familiar with the female carers who were so respectful of privacy and dignity. From a personal perspective, I can’t thank Nexus enough as they have enabled my dad to keep living independently whilst coping with a broken arm and I know they will be there for the future when needed.

I found Nexus to be kind, caring and professional towards the care and support of my late grandparents. I would be happy to recommend them to anyone looking for a carer. At a time when things felt a bit challenging, they made everything just feel a little bit easier.

The carers in her care team are always timely, friendly, kind, caring, attentive, diligent and professional. They deliver an excellent service and I would definitely recommend them to friends and family. Thank you Nexus.

Put my wife at ease and treated her with utmost dignity.

We would highly recommend Nexus.

Very happy with everyone that has been to give us their support, helping my husband to shower, helping me with shopping and cleaning upstairs and helping me change our beds. Everyone is very kind and helpful and we look forward to everyone that calls.

An amazing, professional and trusted company - thank you.

After a fall, my mother needed urgent care at home. Having used Nexus Care Services in the past for my father I did not hesitate to contact them again and again, they stepped up and filled our needs. Within a matter of days, a reliable rota of carers was in place and as we navigated the next few weeks we were able to work with Nexus to tailor their service to our needs. They are kind and responsive and above all else, my mother likes them and now looks forward to them coming. Really could not praise them enough.

Nexus has provided occasional care services for my parents for 6 months now and we are very pleased we found them. The carers are on time and very efficient during the short period booked. Excellent work. Definitely 5 stars and recommend the service. Their social team at Nexus Events is also excellent and provides a much-needed break.

The Nexus Care staff were professional, understanding and flexible with my mother, who found it difficult to accept that she needed help. It meant she could stay in her home a little bit longer before moving to a care home. I would not hesitate to recommend their services to anyone who needs help at home.

Mom has had the carers for a few months now and has always been pleased with the care given. They always stay for the full allocated time and treat her with respect and dignity. All the carers have been friendly and mom feels comfortable and at ease with them. I also like the way that the company communicate with me. Letting me know what time they are coming daily and contacting me when there are any problems. It gives great peace of mind. Thank you.

Nexus Care staff are consummate professionals and have excellent knowledge and skills to meet the demands that my mother's deteriorating condition requires. The team are exceptionally kind and caring and I feel very safe knowing that they are there to support the family with my mother's care. I would not hesitate to recommend Nexus Care Services to anyone looking for home care.