
They always cheered him up and I could usually hear laughing and chatting while they were with him.Bob W(Client / Service User)

They treat their staff well and it shows through the care my father receivesM F(Daughter of Client/Service User)

Nexus Care staff were a lifesaver for our familyDuncan M(Son of Client/Service User)

They always cheered him up and I could usually hear laughing and chatting while they were with him.Bob W(Client / Service User)

They treat their staff well and it shows through the care my father receivesM F(Daughter of Client/Service User)

Nexus Care staff were a lifesaver for our familyDuncan M(Son of Client/Service User)

At Nexus Care Services, they are committed to delivering high-quality home care tailored to your individual needs. Whether you require complex care, personal support, companionship, or a simple welfare check, there goal is to provide the right level of care to help you remain safe, comfortable, and independent in your own home.
They believe that no two people are the same, which is why they provide personalised, flexible, and person-centred care....
Care Provided by Nexus Care Services
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
30 & 45 minutes optional also.
Singular charge throughout the week. Small percentage surcharge on the weekends to reflect higher carer pay.
Only double charge on bank holidays only.
Please call Nexus for further information or visit our website to see our full pricing policy.
Assessments completed by Samuel Court (Sales Director) with over 16+ years experience in the healthcare industry.
The price(s) shown are provided by the agency. Contact Nexus Care Services for full pricing details and T&Cs.
Contact Nexus Care Services to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Nexus Care Services
- Private Owned
Person in charge
- Tinga Umera (Managing Director)
Nexus Care Services Reviews (83)
Nexus Care Services has a Review Score of 9.8 (9.848) out of 10, based on 23 reviews in the last 2 years.
Over all time Nexus Care Services has 83 reviews.
The quality of care and physical support provided by Nexus is of an exceptionally high order. My friend has been treated with the utmost love, care and support, especially during recent months when she has needed an additional layer of emotional support, following upon the death of her younger sister. All Nexus staff have been exemplary. Without hesitation or reservation, I commend them. I would love to have them look after me one day!
Why is the administrative section so unwilling to enter into discussion or correspondence with those of us who also care?
I am very familiar with the client and have been and continue to be proud of the service the carers provide. Indeed, they provide much more to her than a service and the compassion and love for her is clear for all to see. I acknowledge that you have given the management team ( of which I am part...
I have recently needed to appoint a carer to my 94-year-old, profoundly deaf mother-in-law. This was to ensure she is able to remain in her own home and surroundings. Having previously worked for and with the owner many years ago, my family and I chose Nexus Homecare. We had the pleasure of meeting the manager within four days of my initial contact. He met us and my mother-in-law at her home to establish our requirements and her needs. He was incredibly attentive, caring, helpful and informative. The service has been exceptional and the appointed carers have listened and are slowly building a mutual trust together with my mother-in-law to ensure her well-being and comfort in the ‘Winter’ of her life. We are thankful and grateful for the heartfelt service and care provided by a team of people in order to permit a certain peace of mind to a family who live far away from their loved one. Long may it continue during these harrowing times.
Thank you so much for your kind words. If there is anything else that we can do, just pick up the phone and call us 24/7.
At the start of the current Covid19 situation, I was so anxious about my mom being in her care home I made the big decision to move her in with me. I then set up care at home package with Nexus. She had two split hours a day, they helped with dressing in the morning and breakfast then came back for lunchtime. I was at work most of the time so my mom was on her own at home with the carer visiting and my mom suffers from dementia, so her behaviour and tone can sometimes be a little disproportionate but the carers handled this in their stride with a smile and a reassuring way. I couldn't have been happier with the service she received and how her care was communicated with me if I was out at work. Knowing she was eating and drinking and had some company means the world to me. I can't see a time where I'll want Mom to go back into a care home knowing that I can extend her hours as we need, as her needs change. Thank you Nexus team.
Thank you for taking the time to write a review and as the owner of the business, I take great pride in our level of communication. We really do have an amazing team of carers who are passionate about what they do. We do not settle for anything less than an excellent level of service, so why should you? So pleased we could help.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (13)
- 08 Apr 2026
Award-winning home care provider, Nexus Care Services, has opened the doors to a new office in Shenstone, as it creates a new regional hub for its services and recruitment. This...
- 18 Mar 2026
https://nexuscareservices.co.uk/newswire/
- 26 Jan 2026
Tinga Umera, Managing Director of Nexus Care Services, has planned his next venture to raise money for Good Hope Hospital in Sutton Coldfield. Tinga is no stranger to taking on...
Awards / Recognitions (16)
- 31 Dec 2025Recipient: Nexus Care Services
- 18 Nov 2025Recipient: Nexus Care Services
- 30 Oct 2025Recipient: Nexus Care Services
Accreditations
There are no accreditations posted yet for Nexus Care Services.
Meet the Team (3)

Strategic leader with over 15 years of experience in Health and Social Care. Tinga has qualifications from Oxford University in Entrepreneurship Studies, He holds a Master’s in Business Administration (MBA) from Aston University and is a Member of the Chartered Global Management Accountant (CGMA). He has a BSc (Hons) in Accounting and Computing (Information Systems) from Wolverhampton University, and he holds a level 5 Diploma in Leadership for Health and Social Care and Children and Young People Services.

I have worked for Nexus Care Services since July 2018 and have progressed from payroll administrator to the Business Development Director and Finance Manager within 2 years. I have worked in the Healthcare industry for 10 years+ and have extensive knowledge of the industry from finance, recruitment, compliance, and sales. My role within the business is to develop and bring on new clients as well as managing all financial affairs with duties including payroll, invoicing and debt collecting. I thoroughly enjoy what I do and see my future only with Nexus.
Nexus is a private, family-owned business and we pride ourselves on reliability, punctuality and providing nothing but exemplary care for our clients in the surrounding local communities. Nexus continues to grow from strength to strength ensuring customer focus and satisfaction is at the heart of what we do. I love the attention to detail that is provided to all our clients with tailor-made care plans produced that include all details about their routines and the client’s preferences. With an exceptional management team behind the business, I believe that Nexus Care Services are the ultimate providers of care.

I have worked for Nexus for the last two years and progressed from being a part-time coordinator to managing a team of coordinators. I have been working in healthcare for the last 5 years, in a diverse range of industries (NHS, private, pharmaceutical), and I bring to the company a Media degree and extensive expertise in communications and problem-solving.
My role within the company apart from managing the team of coordinators is to manage the rotas for our Sutton Coldfield clients and carers and to make sure the day-to-day business runs like clockwork. My team is essentially the first point of contact for our carers and clients, so we pride ourselves on the customer service we provide, as well as on solving any urgent problems that might arise daily.
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