





Mulberry Home Care Services delivers home care and personal care which is tailored to each person's unique requirements.
Established by a registered manager with over 33 years of experience in care and managing for domiciliary care companies including Home Instead Senior Care and Heritage Health Care, you can be sure that you're receiving the highest quality of care at all time.
Thanks to over 30 years of experience, Mulberry Home Care Services...
Care Provided by Mulberry Home Care Services
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £35
- 30 Minute Visiting Care Fees: from £27.79
Mulberry Home Care Services are competitive with our fees. Contact us for a free, no obligation needs assessment where costings will be discussed based on care requirements.
Please call the office for information.
Contact Mulberry Home Care Services to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Owner
- Mercedes McKay
- Private Owned
Person in charge
- Mercedes McKay (Manager)
Mulberry Home Care Services Reviews (59)
Mulberry Home Care Services has a Review Score of 9.9 (9.864) out of 10, based on 15 reviews in the last 2 years.
Over all time Mulberry Home Care Services has 59 reviews.
hospital and receive Waking Night Care at short notice. The carers who took care of him, D, Preeti, and Neha were very kind and very helpful. I highly recommend Mulberry Home Care Services.
Thank you for your lovely review which I will pass onto the team. It was our pleasure to assist and wish you all well.
Perfect in every way. Helpful. Cooperative. Always on time. Lovely ladies. Would definitely recommend Mulberry to other people which I already have. Wonderful with my wife. Couldn't have found anyone better or nicer than the ladies that came to help my wife.
Thank you for your lovely review. It was a pleasure to help your wife.
I cannot speak highly enough of the service provided by all team members at Mulberry. My father's was a challenging case, with his needs changing day-to-day and week-on-week however Sadie and Sophia remained completely flexible and accommodating, never once adding stress to an already stressful situation. My father's needs were completely taken care of, as needed and I could not have gotten through the last months without everyone on the team. The care team were all so lovely, unique in their approaches, but always putting my father first. I am extremely grateful to everyone at Mulberry, it was THE BEST choice to entrust my father (and my sanity) in their care. Huge thank you.
Thank you for your lovely review. It was a pleasure being able to care for dad and helping you all.
We have been using Mulberry Care since July when my Mother's needs became too much for us to manage on our own. They have been supportive and accommodated all our requests and frequent changes to the days and times required. The carers are kind and caring with my Mum and we know that she is safe in their care. We are really grateful that they were recommended to us and support us so well.
Thank you for your lovely review. It is a pleasure to support mum.
They were flexible, considerate, so friendly and made a difficult situation so much better.
I would highly, highly recommend their services.
Thank you for you kind words and wonderful review. I was our honor to support dad and also the family at a very difficult time and I am glad we were able to to ease the situation for you.
I cannot thank them enough. When looking for home care look no further than Mulberry Care. From the bottom of my heart, thank you for everything.
Many thanks for you wonderful review. I was our honor to support you all, through what was a difficult time.
We used your services for our dad following a hospital admission and declining health. Both my parents were very reluctant for carers/ help however they really needed it. The way your staff helped, supported and cared was exceptional. Your can do attitude, kindness and compassion was so wonderful. It felt quickly like friends of the family. We thank you so much for turning a very difficult and challenging time so much easier to bane.
Thank you for your lovely review. It was a pleasure being able to support mum and dad.
The team who cared for my dad were all so kind, supportive, patient and very sweet. Also Sophia and Laura were a massive support changing the rota to accommodate my fathers needs at very short notice. To witness the carers treating my dad so gently, so loving was so touching we can't praise them enough. They treated him like their own family it was beautiful to see. Thank you.
Thank you for your lovely review. It was a pleasure being able to support dad.
The carers and the managers have all supported me as well as my uncle, and I would have been lost without their help. I can't say thank you enough, and I would highly recommend this service.
Thank you for your kind words. It was a pleasure to be able to support them both. Many Thanks
The first point of contact was Sophia who came to see me did a site visit and I had a two hour thorough conversation with her very very professional
It's become apparent that Mulberry look after their staff extremely well and therefore the staff look after their clients extremely well that is a very good business model to follow
I'm really cannot recommend them highly enough and in fact, I've recommended them to a couple of people in Weybridge
Many thank for you lovely review. It is a pleasure to support you to remain in your own home.
They never failed to turn up and on the odd occasion when late due to traffic conditions the office would phone to advise. The service they provided was excellent and whilst I was preparing meals, I could hear my wife laughing and joking with the carers. Even at the very end the carers were present to offer support.
With the help of Mulberry my wife was able to remain in our home and enjoy familiar surroundings which I know made an enormous difference to her wellbeing.
Many thanks for your lovely review, it was our honor to support you and your wife so she was able to stay in her own home.
Thoroughly recommend Mulberry as an experienced, competent and dedicated care provider - with good channels of communication. We will miss working with them.
Dear Katie,Thank you for your lovely review, will will miss support MIL and wish her all the best on her new adventure.
We were both impressed with all the carers, who were extremely professional, caring and kind. Their personal attention to my husband was exemplary in every way. Timekeeping was always very good and the office always informed us of any problems. We would highly recommend Mulberry to anyone who requires a competent, reliable and caring agency. 5-star ratings for all categories.
Thank you for your kind words. It was a pleasure to be able to support your husband. Wishing you both all the best for the future and if you need anything please do give me a call.
Great experience. They really came through for me at the last minute (I have complex healthcare needs) and provided excellent service. Very transparent, helpful and able to understand and follow instructions well. Can't fault them.
Thank you for your lovely words. It was a pleasure to be able to help!
We have begun our journey with Mulberry in the last month. My mother is elderly and ill, and sometimes confused, but has refused to have the help she needs in the past. Her contact with people from Mulberry has been transformative, as she has liked and trusted them, enabling her to accept the care she needs. As well as being caring and friendly to Mum, they have also been communicative and flexible with me as the relative organising everything, as we have adjusted and increased the help that Mum needs. I'm delighted with the service, the impact it has had on Mum, as well as the greater peace of mind I have, knowing that she is in good hands.
Thank you for the wonderful review, your kind comments I will pass them onto the team. It is a great pleasure to support your Mum to remain in her own home.
The carer ably drives us in our car for much-valued weekly outings and helps with our use of our mobility equipment, including frequently pushing one of us in a wheelchair on our visits to gardens, shops, medical appointments etc. She also assists with several other chores such as shopping, charity shop and post office visits. Our carer is very kind, upbeat, and very quick in doing the many tasks she has to juggle for us! We really appreciate her caring and willing assistance. Mulberry has been very responsive to our needs and very clear and kind in their dealings with us.
Thank you for your lovely review. I will pass on your kind words to the team.
Mulberry have been looking after my mum since July 2019, when she was diagnosed with Alzheimer’s. Their care and attention to supporting Mum in the way she prefers is so helpful to my sister and I. The management team are one of a kind and they always go above and beyond. Communication is clear and regular. The care staff are amazing. Mum isn’t always the easiest to care for and they sometimes have to deal with her challenging moods but always ensure she is safe and happy. As she cannot work the phone anymore, they will help her to video call us when she wants to talk. I cannot thank them enough!
Thank you for your lovely review. It is a privilege to support Mum to stay in her own home and live independently in her own home. I will share your review with the team.
I have to say Mulberry Care are absolutely amazing from the top down. I’ve never received care of this quality in the whole time I’ve received care. The management team are helpful and only a phone call away. The staff are vetted to the highest levels and maintain a level of excellent care and compassion across the board. The staff have a range of skills that help with my needs and help me run my household and life. I feel that I’m cared for and I’m constantly regularly. I’m made to feel like part of the that works towards my goal and not a passive participant.
It is a joy to support you. I will pass your comments onto your team.
The management team are fantastic. They are always available and nothing is too much trouble.
Good care is hard to find and I am very grateful to Mulberry for the wonderful service they provide.
Thank you for your lovely review, It is a pleasure to support Dad, I will pass your lovely comments onto the team.
Mulberry Homecare provided high-quality care for my mum for nearly three years while she was living independently at home. She recently moved into a nursing home following a month in hospital. Some of the carers still pop in to see her in their free time which she enjoys very much. The managers of Mulberry Homecare have always done their best to accommodate Mum's changing needs (often at short notice). They have responded rapidly whenever Mum has had any worries or concerns. And they have drawn our attention to health issues which we might otherwise have missed. Mum has great respect and affection for them, and we are extremely grateful for the attentive, dedicated and caring service that they have provided.
Thank you for your kind words. It was a total pleasure to care for Mum and we are all very found of her. It was our pleasure to support her to remain in her own home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 March 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Mulberry Home Care Services.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Mulberry Home Care Services.
Meet the Team (3)
Sophia has been working for Mulberry Home Care Services for over 6 years. Sophia started her career in care as a valued member of our Home Care team and worked her way up the career ladder to the Care manager role. Sophia has undertaken her QCF in Health and Social Care level 3 and is working towards her level 5. Sophia has the Train the Trainer award in Medication and Moving and Handling.
Sophia has a great passion for people and so much compassion and empathy for the Service Users we look after.
Mercedes has over 33 years of experience in Care, 24 of which are based in the Domiciliary care sector. Mercedes started her career as a Carer working in a nursing Home for the elderly.
Mercedes has designed and implemented staff training to ensure staff are trained for the role they are undertaking.
Mercedes has worked with two new start-up companies and introduced policies and procedures, and training and laid down the foundations for them to continue growing and be a successful business. Both companies have grown under her leadership.
Our Home Carers are all kind, caring, compassionate and reliable. They are the face of the company and we are truly proud of them.
All Home Carers are DBS checked and have undergone Mulberry Home Cares' extensive induction training when they first joined the company.
All carers have business class A car insurance and are able to support our Service Users to attend social events, hospital appointments, go shopping and be part of the local community.
Frequently Asked Questions about Mulberry Home Care Services
How many Carers does Mulberry Home Care Services employ?
Mulberry Home Care Services employs 20 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Mulberry Home Care Services to verify any information. View our terms and conditions. Mulberry Home Care Services has an Enhanced Service - more info.