





Mulberry Home Care Services delivers home care and personal care which is tailored to each person's unique requirements.
Established by a registered manager with over 33 years of experience in care and managing for domiciliary care companies including Home Instead Senior Care and Heritage Health Care, you can be sure that you're receiving the highest quality of care at all time.
Thanks to over 30 years of experience, Mulberry Home Care Services...
Care Provided by Mulberry Home Care Services
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £35
- 30 Minute Visiting Care Fees: from £27.79
Mulberry Home Care Services are competitive with our fees. Contact us for a free, no obligation needs assessment where costings will be discussed based on care requirements.
Please call the office for information.
Contact Mulberry Home Care Services to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Owner
- Mercedes McKay
- Private Owned
Person in charge
- Mercedes McKay (Manager)
Mulberry Home Care Services Reviews (59)
Mulberry Home Care Services has a Review Score of 9.9 (9.864) out of 10, based on 15 reviews in the last 2 years.
Over all time Mulberry Home Care Services has 59 reviews.
Very happy.
From the first time I returned from hospital Mulberry were there to make things easier for me. The best carers (most of them) look for things that need doing rather than asking for instructions. When you're not at your best this is a huge help. Carers accompanied me (and drove me if necessary) to hospital and chiropody appointments etc. They efficiently do a weekly shop. They are very flexible and happy to help with unusual requests (such as getting a bucket of soil and compost from the garden so I could pot up a baby spider plant). The carers are relaxed and friendly - I heartily recommend this service.
I always get a phone call if the carer is going to be late.
I would highly recommend this company.
They see to my every need. They are my only contact with the outside world.
Very good company. All are polite and respectful, would recommend.
Mulberry home care services have changed our lives for the better. It has meant that my husband can go out knowing that I'm in safe, trustworthy hands. I am respected and treated with dignity at all times. The carers that I have coming to see me aren't like carers really, it's like having a friend come to see you. They know me better than I know myself sometimes. They are so kind and patient with me. They don't just look after me but they are always looking out for my husband and my children too. What more could I ask for? I can't recommend them highly enough. Five stars from me.
Mulberry Home Care is friendly and will accommodate requests. I have one carer who is very polite and professional. They are on time or they ring me if there is a problem. So far I have been with them since February 2019 and they are good and diligent.
Mulberry have been very helpful in supporting me and also my wife. Carers are friendly and flexible and if there is a rare hiccup in arrival or care, they let me know and swiftly sort it out. I know I am in safe hands and I am very happy to have their help.
My mother only received care from Mulberry Home Care for quite a short period of time, (a couple of months) but I cannot fault the carers or the service they provided. Mum looked forward to their visits and they did everything they could to assist and also to provide the type of service my brother and I requested for her. Unfortunately, we had to find a full-time care home for Mum earlier than we had anticipated, due to a sudden deterioration in her mobility. I would recommend your company without hesitation.
Excellent service. Polite, respectful and efficient. Help with all morning toileting, washing, shaving and dressing which is entirely satisfactory.
Very satisfied overall.
Very kind and thorough.
We have found this agency to be caring and well run. The carers have arrived on time and if unable to come a substitute has been found.
The care given by the team could not be faulted. They treated my parents with kindness, dignity, care and personal attention. They were flexible depending on what was needed. My parents, my sister and I have only high praise for Mulberry Home Care. Thank you so much for giving us peace of mind.
Mulberry handled the changes in requirements swiftly and efficiently while continuing to maintain a really good rapport with the client and with me as principal contact. I had no hesitation to ask for them to be kept on when the care package transferred from a private arrangement to one paid by the local NHS under a continuing care service.
They have liaised well with a live-in carer who was also contracted at very short notice.
After my elderly mother had a fall and 4 weeks away from her home recuperating, I enlisted the services of Mulberry Home Care Services upon her return to her home. I found them to be professional, caring, punctual and willing to help with any care or task requested. My mother is delighted that such pleasant ladies come to call and help to look after her needs.
The standard of care is fantastic. Its not just the mechanics of looking after Mum, its the kindness and thoughtfulness shown to her when looking after her. I can't recommend the service highly enough
I genuinely can't imagine how we would have coped without them.
I would like to say that they are professional, reliable and they really care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 March 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Mulberry Home Care Services.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Mulberry Home Care Services.
Meet the Team (3)
Sophia has been working for Mulberry Home Care Services for over 6 years. Sophia started her career in care as a valued member of our Home Care team and worked her way up the career ladder to the Care manager role. Sophia has undertaken her QCF in Health and Social Care level 3 and is working towards her level 5. Sophia has the Train the Trainer award in Medication and Moving and Handling.
Sophia has a great passion for people and so much compassion and empathy for the Service Users we look after.
Mercedes has over 33 years of experience in Care, 24 of which are based in the Domiciliary care sector. Mercedes started her career as a Carer working in a nursing Home for the elderly.
Mercedes has designed and implemented staff training to ensure staff are trained for the role they are undertaking.
Mercedes has worked with two new start-up companies and introduced policies and procedures, and training and laid down the foundations for them to continue growing and be a successful business. Both companies have grown under her leadership.
Our Home Carers are all kind, caring, compassionate and reliable. They are the face of the company and we are truly proud of them.
All Home Carers are DBS checked and have undergone Mulberry Home Cares' extensive induction training when they first joined the company.
All carers have business class A car insurance and are able to support our Service Users to attend social events, hospital appointments, go shopping and be part of the local community.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Mulberry Home Care Services to verify any information. View our terms and conditions. Mulberry Home Care Services has an Enhanced Service - more info.