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Mulberry Home Care Services

Unit 4 The Courtyard, 51 St Marys Road, Weybridge KT13 9PX
Mulberry Home Care Services Logo
Mulberry Home Care Services logo
Mulberry Home Care Services, Weybridge
Mulberry Home Care Services, Weybridge
Mulberry Home Care Services, Weybridge

Mulberry Home Care Services delivers home care and personal care which is tailored to each person's unique requirements.

Established by a registered manager with over 33 years of experience in care and managing for domiciliary care companies including Home Instead Senior Care and Heritage Health Care, you can be sure that you're receiving the highest quality of care at all time.

Thanks to over 30 years of experience, Mulberry Home Care Services...  

Care Provided by Mulberry Home Care Services

Types of Home Care

  • Visiting Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £35
  • 30 Minute Visiting Care Fees: from £27.79

Mulberry Home Care Services are competitive with our fees. Contact us for a free, no obligation needs assessment where costings will be discussed based on care requirements.

Costing are bespoke to the package you might need.

Please call the office for information.

The price(s) shown are provided by the agency. Contact Mulberry Home Care Services for full pricing details and T&Cs.

Contact Mulberry Home Care Services to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Mercedes McKay
  • Private Owned

Person in charge

  • Mercedes McKay (Manager)

Mulberry Home Care Services Reviews (59)

9.9

Mulberry Home Care Services has a Review Score of 9.9 (9.864) out of 10, based on 15 reviews in the last 2 years. Over all time Mulberry Home Care Services has 59 reviews.

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Showing 59 reviews matching selected criteria
Review from B A (Client / Service User) published on 17 April 2020 Submitted via Postal Card
Overall Experience

Very happy.

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Review from B M (Client / Service User) published on 1 April 2020 Submitted via Postal Card
Overall Experience

From the first time I returned from hospital Mulberry were there to make things easier for me. The best carers (most of them) look for things that need doing rather than asking for instructions. When you're not at your best this is a huge help. Carers accompanied me (and drove me if necessary) to hospital and chiropody appointments etc. They efficiently do a weekly shop. They are very flexible and happy to help with unusual requests (such as getting a bucket of soil and compost from the garden so I could pot up a baby spider plant). The carers are relaxed and friendly - I heartily recommend this service.

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Review from D K (Client / Service User) published on 24 March 2020 Submitted via Postal Card
Overall Experience
The carers are very good, very reliable and will do anything you ask them to do.
I always get a phone call if the carer is going to be late.

I would highly recommend this company.

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Review from D H (Client / Service User) published on 27 February 2020 Submitted via Postal Card
Overall Experience
All the staff are excellent, helpful and polite.

They see to my every need. They are my only contact with the outside world.

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Review from D G (Client / Service User) published on 27 February 2020 Submitted via Postal Card
Overall Experience

Very good company. All are polite and respectful, would recommend.

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Review from Debbie L (Client / Service User) published on 24 February 2020 Submitted via Postal Card
Overall Experience

Mulberry home care services have changed our lives for the better. It has meant that my husband can go out knowing that I'm in safe, trustworthy hands. I am respected and treated with dignity at all times. The carers that I have coming to see me aren't like carers really, it's like having a friend come to see you. They know me better than I know myself sometimes. They are so kind and patient with me. They don't just look after me but they are always looking out for my husband and my children too. What more could I ask for? I can't recommend them highly enough. Five stars from me.

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Review from I P (Client / Service User) published on 16 January 2020 Submitted via Postal Card
Overall Experience

Mulberry Home Care is friendly and will accommodate requests. I have one carer who is very polite and professional. They are on time or they ring me if there is a problem. So far I have been with them since February 2019 and they are good and diligent.

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Review from W M (Client / Service User) published on 15 January 2020 Submitted via Postal Card
Overall Experience

Mulberry have been very helpful in supporting me and also my wife. Carers are friendly and flexible and if there is a rare hiccup in arrival or care, they let me know and swiftly sort it out. I know I am in safe hands and I am very happy to have their help.

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Review from Sarah A (Client / Service User) published on 12 December 2019 Submitted via Website
Overall Experience

My mother only received care from Mulberry Home Care for quite a short period of time, (a couple of months) but I cannot fault the carers or the service they provided. Mum looked forward to their visits and they did everything they could to assist and also to provide the type of service my brother and I requested for her. Unfortunately, we had to find a full-time care home for Mum earlier than we had anticipated, due to a sudden deterioration in her mobility. I would recommend your company without hesitation.

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Review from B. U. (Wife of Client) published on 18 June 2019 Submitted via Website
Overall Experience

Excellent service. Polite, respectful and efficient. Help with all morning toileting, washing, shaving and dressing which is entirely satisfactory.

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Review from Isobel C (Client / Service User) published on 13 March 2019 Submitted via Postal Card
Overall Experience

Very satisfied overall.

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Review from Jennifer B (Client / Service User) published on 13 March 2019 Submitted via Postal Card
Overall Experience

Very kind and thorough.

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Review from Pamela E (Daughter of Client) published on 14 February 2019 Submitted via Website
Overall Experience

We have found this agency to be caring and well run. The carers have arrived on time and if unable to come a substitute has been found.

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Review from Susan S (Client / Service User) published on 2 November 2018 Submitted via Website
Overall Experience

The care given by the team could not be faulted. They treated my parents with kindness, dignity, care and personal attention. They were flexible depending on what was needed. My parents, my sister and I have only high praise for Mulberry Home Care. Thank you so much for giving us peace of mind.

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Review from Dick Q (Son of Client) published on 24 August 2018 Submitted via Website
Overall Experience
Mulberry were contracted to provide care for my mother at very short notice. The client was experiencing sharp deterioration in her health and physical capacity, and the amount of care required increased rapidly over a few weeks.
Mulberry handled the changes in requirements swiftly and efficiently while continuing to maintain a really good rapport with the client and with me as principal contact. I had no hesitation to ask for them to be kept on when the care package transferred from a private arrangement to one paid by the local NHS under a continuing care service.

They have liaised well with a live-in carer who was also contracted at very short notice.

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Review from Jill T (Daughter of Client) published on 5 June 2018 Submitted via Website
Overall Experience

After my elderly mother had a fall and 4 weeks away from her home recuperating, I enlisted the services of Mulberry Home Care Services upon her return to her home. I found them to be professional, caring, punctual and willing to help with any care or task requested. My mother is delighted that such pleasant ladies come to call and help to look after her needs.

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Review from Paul H (Son of Client) published on 6 March 2018 Submitted via Website
Overall Experience

The standard of care is fantastic. Its not just the mechanics of looking after Mum, its the kindness and thoughtfulness shown to her when looking after her. I can't recommend the service highly enough

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Review from Sue A (Daughter of Client) published on 13 February 2018 Submitted via Website
Overall Experience
We were lucky enough to come across this agency on recommendation and it has far exceeded our expectation. The carers are dealing with my elderly mother with advanced Alzheimer's Disease, they are caring, thoughtful and constantly trying to find ways to make her life happier, changing their strategy as her condition changes.

I genuinely can't imagine how we would have coped without them.

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Review from Adina U (Friend of Client) published on 12 February 2018 Submitted via Website
Overall Experience
My friend has dementia and Mulberry Home Care Services has been supporting her with her daily activities so she could stay in her home as long as possible.

I would like to say that they are professional, reliable and they really care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 March 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Mulberry Home Care Services.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Mulberry Home Care Services.

Meet the Team (3)

Sophia Hankin Job Title: Care Manager Joined: 2017
Sophia Hankin

Sophia has been working for Mulberry Home Care Services for over 6 years. Sophia started her career in care as a valued member of our Home Care team and worked her way up the career ladder to the Care manager role. Sophia has undertaken her QCF in Health and Social Care level 3 and is working towards her level 5. Sophia has the Train the Trainer award in Medication and Moving and Handling.

Sophia has a great passion for people and so much compassion and empathy for the Service Users we look after.

Mercedes McKay Job Title: Director Joined: 2017
Mercedes McKay

Mercedes has over 33 years of experience in Care, 24 of which are based in the Domiciliary care sector. Mercedes started her career as a Carer working in a nursing Home for the elderly.

Mercedes has worked with a wide range of Service User groups from adults with learning disabilities, physical disabilities, mental health difficulties, the elderly, Dementia, end-of-life care and many other health conditions that may impact a person’s ability to manage their own Home and personal care needs. Mercedes's goals have always been to deliver a high standard of care to the Service Users and their families.

Mercedes has designed and implemented staff training to ensure staff are trained for the role they are undertaking.

Mercedes has worked with two new start-up companies and introduced policies and procedures, and training and laid down the foundations for them to continue growing and be a successful business. Both companies have grown under her leadership.

The Team Job Title: Home Carers Joined: 2017
The Team

Our Home Carers are all kind, caring, compassionate and reliable. They are the face of the company and we are truly proud of them.

All Home Carers are DBS checked and have undergone Mulberry Home Cares' extensive induction training when they first joined the company.

All carers have business class A car insurance and are able to support our Service Users to attend social events, hospital appointments, go shopping and be part of the local community.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Mulberry Home Care Services to verify any information. View our terms and conditions. Mulberry Home Care Services has an Enhanced Service - more info.