Trust Homecare Solution Cambridge Ltd

Unit 5 Atria Court, 52 Stirling Way, Papworth Business Park, Papworth Everard, Cambridge CB23 3GY
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9.7 144 Reviews
  • Trust Homecare Solution Cambridge Ltd, Cambridge
Trust Homecare Solution gives people the care and support they want to live independently in their own home for longer.

Caring staff offer those requiring help at home, dignity and respect
while working hard to meet their client's individual needs.

Home care services include personal care, help getting dressed and in and out of bed, assistance to get to appointments and social trips, meal preparation, housework and companionship.   

Respite care is also available to give family and friends a break.
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Care Provided by Trust Homecare Solution Cambridge Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £19 – £28
  • Weekly Live-in Care Fees: £1200 – £1500

These prices are only a guideline, please contact Trust Homecare Solution Cambridge Ltd to find out the exact price for your requirements.

Contact Trust Homecare Solution Cambridge Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Trust Homecare Solution Cambridge Ltd to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Armi Saplan (Registered Manager)

Trust Homecare Solution Cambridge Ltd Reviews (144)

9.7

Trust Homecare Solution Cambridge Ltd has a Review Score of 9.7 (9.749) out of 10, based on 59 reviews in the last 2 years.
Over all time Trust Homecare Solution Cambridge Ltd has 144 reviews.

Overall Experience
  • 120
  • 22
  • 1
  • 1
  • 0
Date Published
  • 144
  • 10
  • 20
  • 59
  • 85
Reviewer Connection to Trust Homecare Solution Cambridge Ltd
  • 48
  • 34
  • 25
  • 11
  • 8
  • 4
  • 4
  • 4
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 144, showing 141-144
Review from Caroline W (Daughter of Client) published on 13 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional, cheerful and compassionate carers. Always on time, but if they weren't able to be, we were informed in good time. All the staff treated my father with compassion and dignity and a good deal of humour! Dad was a very private man but I believe he thoroughly enjoyed the attention he
received. I would definitely recommend Trust Homecare Solutions to anyone that requires a home care service.
Reply from Armi Saplan at Trust Homecare Solution Cambridge LtdThank you for all your FEEDBACK. Trust Homecare Solution will continue to strive to provide quality care, with dignity and respect.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from James (Son of Client) published on 30 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Trust Homecare have provided a diligent and caring service for my Mum over the last few months. As her condition worsened, they were able to quickly adapt and put the necessary enhanced care in place. She was always pleased to see them and they gave me peace of mind that Mum had the help she needed
to remain living at home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane R (Client) published on 6 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found this company to be highly professional and caring in its role. I would recommend them to anyone in need of care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Geraldine H (Client) published on 15 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nothing is impossible for my carers to do. Trust Homecare are very extremely caring. They always smile. They are always able to assist me with my daily needs. Very trustworthy and reliable.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Trust Homecare Solution Cambridge Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 59 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 57 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.749 for Trust Homecare Solution Cambridge Ltd is calculated as follows: ( (274 Excellents x 5) + (65 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 347 Ratings = 4.749
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Trust Homecare Solution Cambridge Ltd is based on 57 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Nov 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (6)

Meet the Team (0)

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