Caremark Dartford & Gravesham

Office 6, The Old Rectory, Springhead Road, Northfleet, Gravesend DA11 8HN
Review Us
9.7 81 Reviews
  • Caremark Dartford & Gravesham, Gravesend
Caremark Dartford & Gravesham is a provider of home care services to the elderly community of Dartford and neighbouring areas of Gravesend.

Caremark can support you with domestic, companionship, personal care, live in or 24-hour care. Services are tailored to your needs, ensuring you remain comfortable living in your own home.

All care staff are thoroughly vetted, trained and matched to your specific needs, ensuring you get the best care and support required.

Care Provided by Caremark Dartford & Gravesham

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £32.95 – £39.53
  • Weekly Live-in Care Fees: £1500 – £2000

Prices do go up slightly on weekends and evenings. Please call the team to confirm.

These prices are only a guideline, please contact Caremark Dartford & Gravesham to find out the exact price for your requirements.

Contact Caremark Dartford & Gravesham to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Caremark Dartford & Gravesham to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Abbie Ellis (Manager)

Caremark Dartford & Gravesham Reviews (81)

9.7

Caremark Dartford & Gravesham has a Review Score of 9.7 (9.663) out of 10, based on 29 reviews in the last 2 years.
Over all time Caremark Dartford & Gravesham has 81 reviews.

Overall Experience
  • 65
  • 15
  • 1
  • 0
  • 0
Date Published
  • 81
  • 7
  • 12
  • 29
  • 52
Reviewer Connection to Caremark Dartford & Gravesham
  • 29
  • 18
  • 11
  • 8
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from Amanda F (Client) published on 2 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first instance of making contact with Caremark (Dartford & Gravesham), we have not one negative thing to say. Polite, respectful, warm & very attentive to details. Gentle, kind & always have the priorities of a high level of patient care. Tidy, clean, efficient and always delivers with a cheerful
attitude. So far we cannot fault this team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.663)

Overview of Review Score

The Review Score of 9.7 (9.663) out of 10 for Caremark Dartford & Gravesham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.663 for Caremark Dartford & Gravesham is calculated as follows: ( (121 Excellents x 5) + (44 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 172 Ratings = 4.663
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Caremark Dartford & Gravesham is based on 28 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

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Meet the Team (6)

Raspinder

Raspinder Singh

Job Title: Director Joined: 2018

Before establishing the Dartford and Gravesham office in 2018, Raspinder worked in financial services, working across a range of analytical roles. Driven by a desire to do something more meaningful and people-focused, he chose to move into the care sector with Caremark. Since then, he has been dedicated to delivering high-quality home care services that truly make a difference in people’s lives.

Gursharan

Gursharan Baryah

Job Title: Director Joined: 2021

After several years working in the insurance industry, Gursh decided to leave the City to pursue a more meaningful career and joined the Caremark team. With extensive experience in Client Relationship Management and a wide range of skills gained from working in a multinational organisation, Gursh is passionate about using her knowledge to make a real difference to people’s lives. She is looking forward to supporting families, building strong relationships, and helping Caremark deliver the highest standards of care in the community.

Abbie

Abbie Ellis

Job Title: Registered Care Manager Joined: 2018

Abbie is the Registered Care Manager at Caremark Dartford & Gravesham and Medway. Since joining in 2018 as a Care Assistant, she has progressed through several roles to lead our operations and compliance. Passionate about delivering the highest standards, Abbie is dedicated to ensuring our customers receive quality care that makes a real difference to their lives.

Catherine

Catherine Morgan

Job Title: Care Coordinator Joined: 2023

Catherine joined the Caremark team with a wealth of experience from both the care industry and the emergency services. She is passionate about supporting people and is dedicated to delivering the highest standard of service. Catherine is known for her warm and approachable nature, always taking the time to listen and communicate clearly. She builds strong, trusting relationships with clients, families, and carers alike, and is a valued advocate for Caremark’s values and commitment to exceptional care.

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Stacey Chambers

Job Title: Field Care Supervisor Joined: 2024

Stacey joined Caremark in 2024 as a Field Care Supervisor, eager to grow her knowledge in a management role. She has quickly proven herself, showing a natural ability to understand and support customers’ needs while guiding the care team effectively. Friendly and approachable, Stacey helps ensure the highest standard of care is delivered to every client.

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Stacey Graham

Job Title: Training and Recruitment Coordinator Joined: 2023

Stacey began her career in care after leaving school and has worked across a variety of settings before joining Caremark. She is passionate about quality care and making a difference, bringing a friendly and positive approach to everything she does. Stacey manages recruitment across Dartford, Gravesham, and Medway, and also oversees training for new and existing staff. Her approachable and kind personality has quickly made her a valued member of the team.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Dartford & Gravesham to verify any information. View our terms and conditions. Caremark Dartford & Gravesham has an Enhanced Service - more info.