Caremark Dartford, Gravesham & Medway

I have no hesitation in recommending this care company. They were excellent.

I am very happy with the service my daughter is provided with. One certain carer has a heart of gold, she has a caring nature and really enjoys supporting my daughter the 3 days at the farm. I'm lucky to have such a good support worker for my daughter.

I am happy with my experience and care given by Caremark. They are always punctual and very explanatory in their work. I am cared for in a very professional manner with no pain given to me. They follow procedures accordingly and instructions given to them. I would recommend the care I have had to anyone. They talk and give me everything I require, making conversation about day to day business. Highly recommended.

All I can say all the carers are very friendly and helpful. We give them 10/10 for an excellent service.

Excellent.

We are extremely satisfied with the level of care and support given to my Mum. She enjoys her trip to the club for a singalong. The daily updates in the file are very good.

The manager, in particular, is exceptional in the way that she communicates with me about any worries raised by the carers and responds immediately, sensitively, and effectively to any concerns of mine. I live in the US, so I'm unable to offer daily practical support to my parents; it's a great comfort to know that someone is looking in on them every day so that I can respect their wish to stay in their own home. This wouldn't be possible without Caremark.

We started using Caremark in January of this year and I can honestly say that they are the best Agency I've used. They ensure that mum gets up in the morning, is washed and dressed etc - they do everything I've asked them to do. Sometimes they go above and beyond, for example, one of the carers was concerned about my mum one evening, as she kept saying that she was seeing things (i.e. seeing strange people in her home, my mum suffers from vascular dementia). The carer stayed with her until she was calm and had settled for bed. Which I really did appreciate at the time, as I tend to work long hours so was unable to get to my mum that evening. I'd definitely recommend 'Caremark - Gravesend' to all who need it. My mind is 100% at ease knowing that my mum is in good hands.

I have found this service easy to use and communication is good. I felt that the assessor listened to what we wanted and understood we wanted regular staff that got to know my mother rather than many different carers. We have the same carer most of the time and this has helped my mother form a good relationship with her. She is hardworking and friendly. The manager regularly contacts us re. changes in medication and we are asked for feedback which inspires confidence.

The managers have been excellent too - flexible, compassionate and caring. Caremark Gravesham is a great example of what a care provider should be.

Mum's carer was a really lovely, kind, gentle and very caring young lady. She always went the extra mile to ensure mum was comfortable, clean and tidy. I greatly valued her support to me as well as encouraging mum to eat and drink which was a constant battle which our carer and I together persisted in daily. When mum was taken into hospital our carer stayed to see the doctor and provide her support. The family and I were all very impressed with the care mum received. Thank you all.

Can honestly say the best care package we have had. Professional, kind and understanding. We have tried a few care companies since my husband's illness and found them extremely disappointing. We would have no hesitation at all in recommending your company to anyone who wants the best. You are a proper care company with the service and expertise. Needless to say, we are very very happy with the service we are receiving.

My mother is very pleased with the care given. All the people concerned are very pleasant and helpful.

Caremark are a professional and caring business. I totally recommend their services. My father was diagnosed with Alzheimer's. Being a strong character and sometimes hard to cope with, his carer was firm and professional with him, which in the end he came to enjoy seeing her and she would make him laugh, so nice to see. Thank you to all the team who played a part in helping our family. You made us feel at ease knowing there was always someone there to turn to for help when needed. We never felt we were on our own.

All the carers who came to help my wife each morning were genuinely caring and highly supportive of her. Even as her condition deteriorated week by week, they did all they could to help her, providing excellent support, and demonstrating a wonderfully positive approach, with a willingness to do whatever needed to be done.

Thank you to all involved.

Brilliant service all round. Staff fantastic.

The service is just what we as a family need for my 95-year-old mother at this time. The experience has been excellent.

Caremark have been helping me care for my elderly mum for seven weeks now. I have nothing to fault them on. They are punctual, polite, well presented, caring and also professional in their approach and well managed. They have been flexible when necessary and proactive in suggesting ideas to improve their care. I have not had previous experience with care services but I feel that I was lucky to find them. The most important thing is that my Mum has improved spectacularly with Caremark's help and is now safe to continue living in her own home.

I can’t thank you all enough for the last two weeks. The carers you have sent to us have been very good, they have made me feel at ease so I could rest. I would recommend Caremark to all my friends and family if they need carers to come in.