These prices are only a guideline, please contact Caremark Hatfield, Welwyn & St Albans to find out the exact price for your requirements.
Caremark Hatfield, Welwyn & St Albans has a Review Score of 9.8 (9.811) out of 10, based on 19 reviews in the last 2 years. Over all time Caremark Hatfield, Welwyn & St Albans has 46 reviews.
Review from C C (Daughter of Client) published on 17 June 2025
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Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans
Thank you so much for your kind words. I'm really pleased to hear that our carers have been able to support your Dad with kindness, respect, and dedication. It's always our aim to make sure families feel supported and involved, and I'm glad our communication and flexibility have made a difference. I'll be sure to pass your lovely feedback on to the team-it means a lot to all of us.
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Review from M O (Client) published on 29 May 2025
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Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans
Thank you so much for your kind review. I'm truly pleased to hear that your experience-from the initial enquiry to the delivery of care-was met with efficiency, compassion, and professionalism from all members of our team. If you require any further support in the future, please don't hesitate to contact us!
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Review from Fergus C (Son of Client) published on 28 April 2025
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Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans
Thank you for your kind and generous words. We are truly grateful for your recognition of the compassion and dedication shown by our care team. It is always our aim to provide not only high-quality care but also meaningful support to families, and we are pleased to know this has made a difference.Your appreciation also means a great deal to our management team. It is a privilege to support your mother, and we remain committed to delivering the highest standard of care.Thank you again!
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Review from Nadine H (Client) published on 17 April 2025
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Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans
Thank you so much for your lovely feedback. I'm truly sorry you've had to go through such a difficult time, but I'm so glad we've been able to support you when you needed it most. It's wonderful to hear that our team has made a difference in your recovery - your kind words really mean a great deal to all of us. We're committed to providing not just care, but genuine compassion and support, and I'm so pleased that's come through in your experience. Please don't hesitate to reach out if there's ever anything more we can do!
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Review from F M (Wife of Client) published on 17 April 2025
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Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans
Thank you so much for your kind and thoughtful words. It truly means a lot to know that you feel at peace and reassured with the care your husband is receiving. Preserving his dignity and providing compassionate, professional support is something we're deeply committed to. I'm also grateful for your recognition of our team's reliability and communication, as well as the trust you've placed in our management. We take every concern seriously and always aim to deliver care that brings comfort and confidence. Thank you again for trusting us with his care!
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Review from D U (Daughter of Client) published on 4 April 2025
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Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans
Thank you so much for your kind words! We are delighted to hear that your mum is receiving the care and attention she deserves. Our live-in carer and visiting team are dedicated to providing the highest level of support, and it's wonderful to know that their efforts are making a positive difference. Ensuring your Mum's comfort and well-being is our top priority, and we truly appreciate your recognition of their hard work. If there's ever anything more we can do, please don't hesitate to reach out.
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Review from Anne C (Daughter of Client) published on 4 November 2024
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Reply from Brooke Draper, Care Manager at Caremark Hatfield, Welwyn & St Albans
Thank you so much for your kind words and for sharing your experience with Caremark. We're truly grateful to have had the opportunity to care for your mum and are delighted to hear that our team's compassion and attentiveness made a positive difference. It's wonderful to know that both our carers and our office staff helped you feel supported. Your recommendation means a lot to us, and we'll pass along your appreciation to everyone involved in your mum's care. Thank you again for trusting us with her well-being.
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Review from R C (Client) published on 29 October 2024
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Review from Jill B (Client) published on 25 October 2024
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Review from Stephen C (Husband of Client) published on 17 October 2024
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Reply from Brooke Draper, Care Manager at Caremark Hatfield, Welwyn & St Albans
Thank you for taking the time to complete this review. I will pass on your kind words to the care workers. Thank you!
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Review from E B (Client) published on 14 August 2024
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Reply from Brooke Draper, Care Manager at Caremark Hatfield, Welwyn & St Albans
Thank you for taking the time to complete this review. I will pass on your kind words to the carer and the rest of the team. Thank you!
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Review from Gary W (Son of Client) published on 3 July 2024
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Review from Ruth K (Daughter of Client) published on 7 June 2024
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Review from Nick I (Son of Client) published on 5 June 2024
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Reply from Lauren Walker at Caremark Hatfield, Welwyn & St Albans
We are deeply sorry for your loss and extend our sincerest condolences to you and your family during this difficult time. Thank you so much for taking the time to share your experience with us. It is heartening to hear that our carers were able to provide the support and compassion that you and your mother needed. Your kind words about our team's dedication and willingness to go above and beyond are incredibly meaningful to us. Please know that your appreciation has been shared with the entire Caremark team, and it will certainly motivate us to continue delivering exceptional care to all our clients. Thank you once again for your kind words and for choosing Caremark. We are here for you if you need any support or assistance in the future.
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Review from B F (Client) assisted by family/friend published on 1 April 2024
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Review from Roy S (Client) published on 29 February 2024
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Reply from Robyn Sparks, Registered Manager at Caremark Hatfield, Welwyn & St Albans
Thank you for taking the time to complete a review. It's lovely to hear how happy you are with the care provided to you by Caremark. I will be sure to pass your comments on to the team.
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Review from Katy H (Client) published on 11 January 2024
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Reply from Robyn Sparks, Registered Manager at Caremark Hatfield, Welwyn & St Albans
Thank you for taking the time to complete a review. It's lovely to hear how happy you are with the care provided to you by Caremark. I will be sure to pass your comments on to the team!
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Review from Iain G (Son of Client) published on 10 January 2024
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Reply from Robyn Sparks, Registered Manager at Caremark Hatfield, Welwyn & St Albans
Thank you for taking the time to complete a review. It's lovely to hear how happy you are with the care provided to you by Caremark. I will be sure to pass your comments on to the team!
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Review from K C (Son of Client) published on 28 September 2023
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Reply from Robyn Sparks, Registered Manager at Caremark Hatfield, Welwyn & St Albans
Thank you for your lovely comments. We aim to ensure our clients receive the highest quality of care and enable them to remain at home. We love it when we receive comments like this that endorse the high quality of service we provide.
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Review from Phil J (Daughter of Client) published on 29 June 2023
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Reply from Robyn Sparks, Registered Manager at Caremark Hatfield, Welwyn & St Albans
Thank you for your lovely comments. We aim to ensure our clients receive the highest quality of care and enable them to remain at home. We love it when we receive comments like this that endorse the high quality of service we provide.
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The Review Score of 9.8 (9.811) out of 10 for Caremark Hatfield, Welwyn & St Albans is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.811 for Caremark Hatfield, Welwyn & St Albans is calculated as follows: ( (91 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 111 Ratings = 4.811
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caremark Hatfield, Welwyn & St Albans is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Sep 2024
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View Latest ReportThere are no previous events for Caremark Hatfield, Welwyn & St Albans
Recipient:
Caremark
Date: Thursday 31 Mar 2022 More details
Recipient:
Caremark Hatfield, Welwyn & St Albans
Date: Thursday 31 Mar 2022 More details
Job Title: Registered Care Manager
Joined: 2022
Job Title: Field Care Supervisor
Joined: 2020
Job Title: Field Care Supervisor
Joined: 2022
Job Title: Care Co-ordinator
Joined: 2022
Job Title: Care Co-ordinator
Joined: 2024
Job Title: Managing Director
Joined: 2024
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