Caremark Hatfield, Welwyn & St Albans

For several years, I’ve proudly been a part of the company, beginning my journey as a dedicated Care and Support Worker. My passion for providing high-quality, compassionate care quickly led to my promotion as a Field Care Supervisor, where I gained valuable experience in managing and supporting both clients and staff.

Now, as the Registered Care Manager, I oversee the daily operations, ensuring that our team delivers the highest standard of care to all our clients.

My career has always been driven by a genuine desire to improve the lives of those we support, and I am proud to lead a team that shares this commitment to making a meaningful impact in the community.

I have over four and a half years of experience as a dedicated care worker, along with a year of experience as a field care supervisor. Throughout this time, I have developed a strong passion for providing exceptional support, care, and guidance in the care industry.

My journey has allowed me to gain comprehensive skills in personal care, administering medications, creating individualised care plans, and offering support to both clients and their families.

My knowledge and hands-on experience equip me to uphold the highest standards of care and continually advocate for the well-being and dignity of individuals in need.

With years of experience in the domiciliary care sector, I have consistently demonstrated a proven track record of delivering high-quality care services and supporting the well-being of clients in their homes.

Starting as a hands-on domiciliary care worker, I gained valuable experience in providing personal care, administering medication, and offering support, tailored to each client’s needs. My transition to a Field Care Supervisor role has allowed me to deepen my understanding of client care, enhance my leadership skills, and actively contribute to team development.

I excel at working collaboratively with colleagues and care workers to coordinate service delivery, manage client care plans, and oversee compliance with regulatory and safety standards.

I am currently working as a Care Coordinator, having joined Caremark in August 2022 as a Care Support Worker before being promoted in January 2023. With valuable experience in supporting individuals with Dementia, I am passionate about making a positive impact on the lives of those I care for. I truly enjoy working at Caremark, where the supportive and collaborative environment among staff members enables us to deliver the best possible care.

I began my journey in care as a Care Worker in 2023, where I developed a strong passion for supporting others and building meaningful connections. In May 2025, I was proud to step into the role of Care Co-ordinator, bringing my hands-on experience into the office to help ensure the highest quality of care and support for both clients and staff. My goal is to create a positive, compassionate, and well-organised service that truly makes a difference.

Vivek is a results-driven professional with over 30 years of leadership experience in the industry. He has led international teams, overseeing areas such as product design, sourcing, finance, and quality control.

Vivek’s innovative strategies and passion for optimising operations and fostering collaboration extend to his dedication to volunteer work, reflecting his commitment to making a positive impact on society and the local community. This commitment is why he chose to enter the domiciliary care sector with Caremark, a leading provider known for its national presence and clearly defined procedures for delivering quality care.