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- Home Instead (Hinckley, Burbage & Nuneaton)






Home Instead Hinckley, Burbage & Nuneaton provide quality home care services to people in their own homes, where they are most happy and comfortable. Care is personalised, tailored to meet the needs of clients.
For staff, care and companionship go hand-in-hand, in visits that last a minimum of one hour. They believe quality care cannot be delivered in less. Their passion is built around the brand promise to create TRUST between...
Care Provided by Home Instead (Hinckley, Burbage & Nuneaton)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £37.75 - £39.75
- Weekly Live-in Care Fees: £1,800 - £2,200
Earliest visit 07:30-08:30
Latest visit 21:00-22:00
Contact Home Instead (Hinckley, Burbage & Nuneaton) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Emma Wheatley (Registered Care Manager)
Home Instead (Hinckley, Burbage & Nuneaton) Reviews (45)
Home Instead (Hinckley, Burbage & Nuneaton) has a Review Score of 9.7 (9.65) out of 10, based on 10 reviews in the last 2 years.
Over all time Home Instead (Hinckley, Burbage & Nuneaton) has 45 reviews.
We used your service to provide care for my Mum whilst I was on holiday. We had 3 visits over 5 days, providing personal care, support in the morning. The carer had just begun with the company and visited with Mum prior to commencement. I met with the Manager prior to this to complete paperwork and contract fee of £90.
Sheila
Thank you for the review recognising our ability to take on short term packages of care for your mum whilst you took a well earned holiday. Please do not hesitate to get back in touch when your next holiday comes along.
Home Instead Senior Care - Hinckley, Burbage & Nuneaton
I used Home Instead for the first time in October. The efficient and caring attitude of the staff gave me the confidence to go on holiday and leave my partially disabled husband for a week. I was not disappointed he was treated with respect and his needs were catered for.
Carol, Thank-You for the kind words we thoroughly enjoyed providing companionship for your husband he was a true gentleman. We are looking forward to seeing him when you plan your next break.
Kind Regards
HISC - Hinckley, Burbage & Nuneaton
I will be recommending your company.
Ray
Thank you for taking the time to review us and scoring us so highly across Staff, Care/Support, Management and Dignity. We thoroughly enjoyed our time together and are pleased we were able to support in your rehabilitation. We were disappointed to read that despite rating us highly across...
We were impressed by the professional approach, and the follow-up. I would certainly recommend Home Instead .
Carol
Thank you for taking the time to review us. We thoroughly enjoyed getting to know you and your family, if you need to use our services again in the future do not hesitate to make contact with us.
My husband was deteriorating and I couldn't leave my home at all. When our carer arrived she was on time and was very willing to do anything that was necessary. She fed him and read to him and made sure he was comfortable. When he slept she watched over him. She also came to visit me when he died.
Thank you for taking the time to review us. We were so sorry to hear about your loss, we thoroughly enjoyed having your husband as our client and the time we spent together. We asked the carer, who primarily delivered the care, what their fondest memory was and she said “reading the book you...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2019- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (Hinckley, Burbage & Nuneaton).
Awards / Recognitions (15)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home Instead (Hinckley, Burbage & Nuneaton)Date: Wednesday 31 May 2023
Meet the Team (2)
Having spent the first 20 years of my working life around the world running pubs, restaurants and hotels, following in my father's and grandfather’s footsteps, I thought it was time I worked for myself, spent more time with my young family and gave something back to the community around me.
I’d watched my grandfather live to a dignified old age by being cared for by carers who, in my opinion, were the most caring, reliable and generous unsung heroes of our communities. However, I knew this wasn’t the right of passage for the majority of older people in our country.
This is a generation who have given so much so that we can live the privileged lives that we do so and therefore I am determined to work alongside my team here at Home Instead to “change the face of aging” encouraging older people to continue to lead a thorough and enriching life surrounded by care, companionship and support.
I have worked in the care sector since I left school with various care providers in the Hinckley & Nuneaton area. I have always loved making a difference to the lives of people I come into contact with, whether that be the people who are accessing the care or the fantastic care teams I’ve worked with.
I started my career as a Care Assistant & Activities Coordinator. I then worked in Mental Health services and more recently as an Assistant Manager for a Day Centre & Care Home. Whilst working in care homes, it became apparent that there were many people coming to live there who were not able to continue to live in the community.
I have experience caring for both the older generation and younger people with learning disabilities. I especially enjoy working with people living with dementia, and I am proud to be a Dementia Champion. When I saw Home Instead, it was wonderful to see that a company was really addressing the needs of the clients, enabling people to stay in their homes for as long as possible.
I knew it was the company for me, and I am delighted to be a part of a company which shares my values. When I am not at work, I am spending time with my Husband and my 3 daughters, who certainly keep us busy!! I have lived in Hinckley for 20 years, and I love the close-knit feel of the community.
Frequently Asked Questions about Home Instead (Hinckley, Burbage & Nuneaton)
How many Carers does Home Instead (Hinckley, Burbage & Nuneaton) employ?
Home Instead (Hinckley, Burbage & Nuneaton) employs 52 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Hinckley, Burbage & Nuneaton) to verify any information. View our terms and conditions. Home Instead (Hinckley, Burbage & Nuneaton) has an Enhanced Service - more info.