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Home Instead (Hinckley, Burbage & Nuneaton)

The Old Byre, Fields Farm Business Centre, Sapcote, Leicester, Leicestershire LE9 4LH
Home Instead (Hinckley, Burbage & Nuneaton) Logo
Home Instead (Hinckley, Burbage & Nuneaton) logo
Home Instead (Hinckley, Burbage & Nuneaton), Leicester
Home Instead (Hinckley, Burbage & Nuneaton), Leicester
Home Instead (Hinckley, Burbage & Nuneaton), Leicester

Home Instead Hinckley, Burbage & Nuneaton provide quality home care services to people in their own homes, where they are most happy and comfortable. Care is personalised, tailored to meet the needs of clients.

For staff, care and companionship go hand-in-hand, in visits that last a minimum of one hour. They believe quality care cannot be delivered in less. Their passion is built around the brand promise to create TRUST between...  

Care Provided by Home Instead (Hinckley, Burbage & Nuneaton)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £37.75 - £39.75
  • Weekly Live-in Care Fees: £1,800 - £2,200
Our Business operates between 07:30 - 22:00 7 Days a Week
Earliest visit 07:30-08:30

Latest visit 21:00-22:00

The price(s) shown are provided by the agency. Contact Home Instead (Hinckley, Burbage & Nuneaton) for full pricing details and T&Cs.

Contact Home Instead (Hinckley, Burbage & Nuneaton) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Emma Wheatley (Registered Care Manager)

Home Instead (Hinckley, Burbage & Nuneaton) Reviews (45)

9.7

Home Instead (Hinckley, Burbage & Nuneaton) has a Review Score of 9.7 (9.65) out of 10, based on 10 reviews in the last 2 years. Over all time Home Instead (Hinckley, Burbage & Nuneaton) has 45 reviews.

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Showing 45 reviews matching selected criteria
Review from Sheila S (Daughter of Client) published on 21 March 2019 Submitted via Postal Card
Overall Experience

We used your service to provide care for my Mum whilst I was on holiday. We had 3 visits over 5 days, providing personal care, support in the morning. The carer had just begun with the company and visited with Mum prior to commencement. I met with the Manager prior to this to complete paperwork and contract fee of £90.

Reply from Craig Mayes, at Home Instead (Hinckley, Burbage & Nuneaton)

Sheila

Thank you for the review recognising our ability to take on short term packages of care for your mum whilst you took a well earned holiday. Please do not hesitate to get back in touch when your next holiday comes along.

Kind Regards

Home Instead Senior Care - Hinckley, Burbage & Nuneaton

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Review from Carol W (Wife of Client) published on 22 November 2018 Submitted via Website
Overall Experience

I used Home Instead for the first time in October. The efficient and caring attitude of the staff gave me the confidence to go on holiday and leave my partially disabled husband for a week. I was not disappointed he was treated with respect and his needs were catered for.

Reply from Craig Mayes, at Home Instead (Hinckley, Burbage & Nuneaton)

Carol, Thank-You for the kind words we thoroughly enjoyed providing companionship for your husband he was a true gentleman. We are looking forward to seeing him when you plan your next break.

Kind Regards

HISC - Hinckley, Burbage & Nuneaton

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Review from Raymond N (Client / Service User) published on 6 November 2018 Submitted via Postal Card
Overall Experience
I have not had any problems whilst using your service.

I will be recommending your company.

Reply from Craig Mayes, at Home Instead (Hinckley, Burbage & Nuneaton)

Ray

Thank you for taking the time to review us and scoring us so highly across Staff, Care/Support, Management and Dignity. We thoroughly enjoyed our time together and are pleased we were able to support in your rehabilitation. We were disappointed to read that despite rating us highly across...  

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Management
Treated with Dignity
Value for Money
Review from Carol S (Sister of Client) published on 1 November 2018 Submitted via Website
Overall Experience
We are glad to have chosen Home Instead: the service provided was spot on for our needs.

We were impressed by the professional approach, and the follow-up. I would certainly recommend Home Instead .

Reply from Craig Mayes, at Home Instead (Hinckley, Burbage & Nuneaton)

Carol

Thank you for taking the time to review us. We thoroughly enjoyed getting to know you and your family, if you need to use our services again in the future do not hesitate to make contact with us.

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Management
Treated with Dignity
Value for Money
Review from Lynn S (Wife of Client) published on 29 October 2018 Submitted via Postal Card
Overall Experience

My husband was deteriorating and I couldn't leave my home at all. When our carer arrived she was on time and was very willing to do anything that was necessary. She fed him and read to him and made sure he was comfortable. When he slept she watched over him. She also came to visit me when he died.

Reply from Craig Mayes, at Home Instead (Hinckley, Burbage & Nuneaton)
Lynn,

Thank you for taking the time to review us. We were so sorry to hear about your loss, we thoroughly enjoyed having your husband as our client and the time we spent together. We asked the carer, who primarily delivered the care, what their fondest memory was and she said “reading the book you...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 October 2019
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead (Hinckley, Burbage & Nuneaton).

Awards / Recognitions (15)

  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home InsteadDate: Friday 31 May 2024
  • Recipient: Home Instead (Hinckley, Burbage & Nuneaton)Date: Wednesday 31 May 2023

Meet the Team (2)

Craig Mayes Job Title: Director Joined: 2018
Craig Mayes

Having spent the first 20 years of my working life around the world running pubs, restaurants and hotels, following in my father's and grandfather’s footsteps, I thought it was time I worked for myself, spent more time with my young family and gave something back to the community around me.

I’d watched my grandfather live to a dignified old age by being cared for by carers who, in my opinion, were the most caring, reliable and generous unsung heroes of our communities. However, I knew this wasn’t the right of passage for the majority of older people in our country.

This is a generation who have given so much so that we can live the privileged lives that we do so and therefore I am determined to work alongside my team here at Home Instead to “change the face of aging” encouraging older people to continue to lead a thorough and enriching life surrounded by care, companionship and support.

Emma Wheatley Job Title: Care Manager Joined: 2018
Emma Wheatley

I have worked in the care sector since I left school with various care providers in the Hinckley & Nuneaton area. I have always loved making a difference to the lives of people I come into contact with, whether that be the people who are accessing the care or the fantastic care teams I’ve worked with.

I started my career as a Care Assistant & Activities Coordinator. I then worked in Mental Health services and more recently as an Assistant Manager for a Day Centre & Care Home. Whilst working in care homes, it became apparent that there were many people coming to live there who were not able to continue to live in the community.

I have experience caring for both the older generation and younger people with learning disabilities. I especially enjoy working with people living with dementia, and I am proud to be a Dementia Champion. When I saw Home Instead, it was wonderful to see that a company was really addressing the needs of the clients, enabling people to stay in their homes for as long as possible.

I knew it was the company for me, and I am delighted to be a part of a company which shares my values. When I am not at work, I am spending time with my Husband and my 3 daughters, who certainly keep us busy!! I have lived in Hinckley for 20 years, and I love the close-knit feel of the community.

Frequently Asked Questions about Home Instead (Hinckley, Burbage & Nuneaton)

How many Carers does Home Instead (Hinckley, Burbage & Nuneaton) employ?

Home Instead (Hinckley, Burbage & Nuneaton) employs 52 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Hinckley, Burbage & Nuneaton) to verify any information. View our terms and conditions. Home Instead (Hinckley, Burbage & Nuneaton) has an Enhanced Service - more info.