Springvilla Care Ltd

SpringVilla's care has improved considerably recently. Care workers are very supportive to my son, always encourage him to do well. They go above and beyond to help my son. They are very polite and professional. Admin also listen to my concerns and take my wishes into consideration when doing the rota. It's taken a long time to get to this stage. However, now I would be happy to recommend them to anyone seeking care.

My overall experience with the company and its caregivers has been exceptional. The caregivers provide a supportive and problem-solving environment, consistently respecting my privacy and dignity. Whenever I required assistance, the company responded promptly, as demonstrated by their immediate help in booking transportation for my hospital appointment just yesterday. I also appreciate the kindness and professionalism of both the manager and CEO. The caregivers' attention to my personal care has been particularly commendable, ensuring I feel valued and well cared for."

Springvilla provides staff which are understanding and flexible. They like to see the progression of their client. The staff are happy and helpful too. They also are very respectable and very polite. They also have different skills and knowledge to make their company interesting.

Respect was given by carers during a difficult month of the service user passing. They kept him comfortable and reassured and were at the house when the service user took his last breath. It was a very smooth and relaxed process. Thank you.

I would thoroughly recommend Springvilla Care to families with elderly relatives.

The care provided for Dad is excellent. He has complex needs, and I feel confident that he is being well looked after. Carers have a good relationship with Dad and with the family informing us if Dad is feeling unwell or requires anything. If I have a query, management is quick to respond. We are very happy with Springvilla Care.

The service and care were excellent. All the information and looking after us as clients were great value for money and very friendly staff. All the information was clear, and at all times, checking to see the care was given correctly. They were easy to contact and had great communication.

Springvilla Care Ltd are an excellent care company. They look after all my aunt's needs. They keep her flat clean and tidy and are always very cheerful. If my aunt needs accompanying to any appointments, they facilitate going with her as she is blind and almost 92 years young and needs assistance. They look after her medication and make sure she has all at hand. Very happy with the service provided.

Mum has always received excellent care. The carers are kind, efficient, cheerful and will always get in touch with me or my sister if they are in any way concerned.

Listens to your needs and also puts all procedures in place. The staff is friendly and very accommodating to the client's needs.

The carers are professional and do a fabulous job. They are very kind, caring, patient and compassionate. I feel they treat the patient as they would wish to be treated. We are very pleased with the service they give. The carers try their best to be punctual. We are most grateful for the care they provide.