TUcare

I recommend TUcare to anyone looking for personalised home care from people who really take their work and responsibilities seriously.

TUcare is a very impressive outfit, with a wonderful lasting impression.

We were initially very anxious about needing carers, but in the event we've been overwhelmed by the care and kindnesses that we have received. We have already recommended TUcare to several medical professionals, as well as friends.

I cannot begin to say how lovely all the carers were when looking after my mother. They really did go above and beyond, no matter what they always came in smiling which was contagious and always meant that my mother was smiling even in her final days. We couldn't have kept our Mother at home to pass away the way she wanted without the TUcare team they truly are angels. The office team were always on hand to advise and although sometimes it wasn't what we wanted to hear, they were honest with us and we know that they had our mother's and the carer's best interest at heart. I cannot thank the whole team enough.

After almost giving up on finding carers who actually care, we found TUcarers. They were over and above the best carers we could ask for. Attentive, loving, patient and caring. Mum was treated with respect and love which is sadly very hard to find these days. 10 out of 10 would more than highly recommended. Thank you so much for making Mum's last times so much easier.

Just wanted to take the opportunity to say a huge thank you to the team who care for my mother. They are the kindest, most patient souls. Nothing fazes them, they remain calm and positive always. This means so much to our family, it takes worries away and gives respite to my elderly father who also cares for Mum. They are a font of information and will offer advice to make Mum's and our lives easier. They spotted a water infection much sooner than we would have which meant that she got the correct treatment quickly. Mum's and our families lives have been enriched by their care and company, as well as their compassion. Thank you.

My father has used TUcare since his 100th birthday, 15 months ago. We have found them excellent, caring and very efficient. The office staff, as well as the carers, take a genuine interest in his welfare. At 101-years-old, which I believe is their oldest client, he needs a great deal done for him and all his needs are met. I especially like the way the staff communicate with my father. they are always friendly and cheerful, making his later years as comfortable as possible.

My husband required palliative care for the last few weeks of his life and this was provided by the TUcare agency. It was arranged at short notice and I was very impressed with the staff who were reliable, always appropriately dressed, with ID and greeted us with a smile and treated my husband with dignity and respect. They were aware of his capabilities and his needs and any problems or queries were brought to my attention to allow the joined-up care that was required. They always made sure he was left comfortable and had everything within reach. End of life nursing is not an easy option and the staff not only handled it to a high standard but also importantly, showed that they care. I would certainly recommend them to anyone.

I am happy with the service provided to my husband. Some carers were in a very good standard and very sympathetic, I am very grateful for the service and would certainly recommend it.

The carers I have had have all been very caring, helpful and considerate to my needs. The office has always managed to change the date and time of my carers when I have requested.

TUcare provides a hand four times a day NHS care for him, as well as privately funded night care so that I can get a nights sleep. I am happy to recommend TUcare as a company that gives a personal service of a high standard. Their employees are friendly, pleasant and competent, and genuinely care for their client and work well together as a team.

TUcare has been providing short care visits most mornings for my mother, and to assist my father who is her full-time carer. As they are both in their 90s, this is a struggle for him. The staff have been very helpful and flexible. They try to use the same carer on each visit as much as possible, but this can't always be arranged. They send a rota each week by email, so we know who is coming and when. Also, I can keep up to date with the carers notes from each visit on the app they use, which is very helpful, though occasionally, some carers notes can be very brief. The carers have helped my father contact doctors and arrange visits when they feel there is a need. The management is happy to talk and help out with any questions or concerns and offer good advice.

We have been thoroughly satisfied with everything that TUcare has done for my father. We find that the carers who come to the flat have very high professional standards. They flag up problems straight away and let head office, the relative people in the NHS and family know very quickly. Their method of informing all concerned by phone works very well. They are very reliable, almost always there on time and if not, they ring to let you know. They communicate well with my father and stimulate him. They make him feel important and relevant. Their visits are the highlight of his life, particularly at this time when family can't visit him. Their prices are competitive.

We, as a family, would recommend TUcare without hesitation and in comparison to their agencies that we have used in the past; they gold star.

I would wholeheartedly recommend them.

We would recommend this company to anyone who needs any type of care. They are always available to help us with our family needs.

A big thank you from me, and yes, I have already recommended the company to others.

We cannot thank TUcare enough for the professional level of care that was shown to our mum. All the carers were exceptional, providing friendly dignified care, and our mum looked forward to their daily visits. Nothing was too much trouble, and we would highly recommend their services. Thank you TUcare, you made her final months so much easier, both for her and the family.

TUcare provided PPE for use where required and we felt that Mum was safe and well cared for, enabling us to get some much-needed sleep at nights.

They got used to the routine (as I liked it) quickly.