Fuchsia Homecare Gorleston

Yarmouth Business Park, Suffolk Road, Great Yarmouth NR31 0LN
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9.4 22 Reviews
  • Fuchsia Homecare Gorleston, Great Yarmouth
Fuchsia Homecare Gorleston is a professional and compassionate domiciliary care provider that always has their clients' best interests at heart, and will always go that extra mile.

The range of services offered to individuals in the comfort of their own homes allows them to lead a satisfying and independent life, from dedicated carers providing personal care and domestic duties to community support, meal preparation, respite care, shopping and medication administration. Not only that, but they can also assist clients in creating and following their advanced care plans in the later stages of life by delivering palliative care at home.

Fuchsia Homecare Gorleston prides itself on delivering high quality, person-centred care. All team members are trained in-house and deliver care with compassion, choice, dignity and respect.

Continuity of the same care professional is something they feel is extremely important so that clients and loved ones can feel at ease, build trust and relationships.

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Care Provided

Types of Home Care

  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing

Other Care Provided

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

Available upon request

Good to Know

Person in charge

  • George Quinn (Manager)

Fuchsia Homecare Gorleston Reviews (22)

Total of 22, showing 21-22
9.4

Fuchsia Homecare Gorleston has a Review Score of 9.4 (9.414) out of 10, based on 22 reviews in the last 2 years. Over all time Fuchsia Homecare Gorleston has 22 reviews.

Overall Experience

  • 12
  • 8
  • 1
  • 0
  • 1

Date Published

22
12
14
22
0

Review from P P (Client) published on 1 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find all the staff at Fuchsia Homecare Gorleston all very good to me. All carers are very good and I had a Christmas present and card I wasn't expecting and was very nice of them to think of me, that's how caring they are.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Colin S (Husband of Client) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have a team of eight who visit my wife twice a day. I have the utmost respect for their professionalism, caring, and good humour. My wife loves them all. Even on bad days they give her a lift, I can hear the laughter from the other room. They ask every day if my wife has had water/milk/complan, nothing
is too much trouble. They all do a fantastic job.

Reply from Wynabelle Ausan, Operations Manager at Fuchsia Homecare Gorleston

Thank you for your heartfelt message. Your words resonate deeply and we are grateful for your trust and thankful for the opportunity to be part of your wife's life. Please know that our team remains steadfast in their commitment to providing compassionate support. I assure you that your appreciation will be conveyed to our exceptional care team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.4 (9.414)

Overview of Review Score

The Review Score of 9.4 (9.414) out of 10 for Fuchsia Homecare Gorleston is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.414 for Fuchsia Homecare Gorleston is calculated as follows: ( (77 Excellents x 5) + (38 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 128 Ratings = 4.414

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Fuchsia Homecare Gorleston is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Fuchsia Homecare Gorleston to verify any information. View our terms and conditions. Fuchsia Homecare Gorleston has an Enhanced Service - more info.