Fuchsia Homecare Gorleston

Yarmouth Business Park, Suffolk Road, Great Yarmouth NR31 0LN
Review Us
9.4 25 Reviews
  • Fuchsia Homecare Gorleston, Great Yarmouth
Fuchsia Homecare Gorleston is a professional and compassionate domiciliary care provider that always has their clients' best interests at heart, and will always go that extra mile.

The range of services offered to individuals in the comfort of their own homes allows them to lead a satisfying and independent life, from dedicated carers providing personal care and domestic duties to community support, meal preparation, respite care, shopping and medication administration. Not only that, but they can also assist clients in creating and following their advanced care plans in the later stages of life by delivering palliative care at home.

Fuchsia Homecare Gorleston prides itself on delivering high quality, person-centred care. All team members are trained in-house and deliver care with compassion, choice, dignity and respect.

Continuity of the same care professional is something they feel is extremely important so that clients and loved ones can feel at ease, build trust and relationships.

Care Provided by Fuchsia Homecare Gorleston

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Available upon request

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in Charge

  • George Quinn (Registered Manager)

Fuchsia Homecare Gorleston Reviews (25)

9.4

Fuchsia Homecare Gorleston has a Review Score of 9.4 (9.421) out of 10, based on 25 reviews in the last 2 years.
Over all time Fuchsia Homecare Gorleston has 25 reviews.

Overall Experience
  • 14
  • 9
  • 1
  • 0
  • 1
Date Published
  • 25
  • 14
  • 15
  • 25
  • 0
Reviewer Connection to Fuchsia Homecare Gorleston
  • 9
  • 4
  • 4
  • 4
  • 2
  • 1
  • 1
Total of 25, showing 21-25
Review from S C (Son of Client) published on 17 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall very happy with the carers, however on the odd occasion when we have a change of carers they seem to be late, especially in the morning visit, for example, there was a situation when the carers arrived and I had gone out and my mother had to wait in bed until they came.
We understand that if
something happens they cannot control it, however, if someone could have rang us to let us know they were going to be late it would have eased our minds.
Reply from Wynabelle Ausan, Operations Manager at Fuchsia Homecare Gorleston
Thank you for your feedback. We are glad to hear that you are generally happy with our service. We truly understand the importance of punctuality, especially for morning visits, and we apologise for…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Richard S (Son of Client) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found my mum's carers kind, patient and very diligent. It gives me peace of mind to know she is in safe hands, with someone popping in every day. If there is any concern they ring me straight away. Very pleased.
Reply from Wynabelle Ausan, Operations Manager at Fuchsia Homecare Gorleston
Thank you for sharing your positive experience. It is rewarding and touching to hear that Mum's carers show kindness, patience and diligence. We are delighted to know that you are delighted with our…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sharon M (Daughter of Client) published on 16 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fuschia Care are a wonderful care company providing a compassionate and empathetic service. I am truly grateful that they have been a part of my dear father's life. They have been very supportive throughout difficult times and offer a warm and kind response when needed.
Reply from Wynabelle Ausan, Operations Manager at Fuchsia Homecare Gorleston
Thank you for sharing your heartwarming feedback with us. Our team is committed to making a positive impact in the lives of our clients. Please know that we are here for you whenever you need…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P P (Client) published on 1 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find all the staff at Fuchsia Homecare Gorleston all very good to me. All carers are very good and I had a Christmas present and card I wasn't expecting and was very nice of them to think of me, that's how caring they are.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Colin S (Husband of Client) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have a team of eight who visit my wife twice a day. I have the utmost respect for their professionalism, caring, and good humour. My wife loves them all. Even on bad days they give her a lift, I can hear the laughter from the other room. They ask every day if my wife has had water/milk/complan, nothing
is too much trouble. They all do a fantastic job.
Reply from Wynabelle Ausan, Operations Manager at Fuchsia Homecare Gorleston
Thank you for your heartfelt message. Your words resonate deeply and we are grateful for your trust and thankful for the opportunity to be part of your wife's life. Please know that our team remains…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.421)

Overview of Review Score

The Review Score of 9.4 (9.421) out of 10 for Fuchsia Homecare Gorleston is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.421 for Fuchsia Homecare Gorleston is calculated as follows: ( (88 Excellents x 5) + (42 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 145 Ratings = 4.421
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Fuchsia Homecare Gorleston is based on 23 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading

Awards / Recognitions (1)

Loading...

Meet the Team (5)

George

George Quinn

Job Title: Registered Manager Joined: 2024

My name is George Quinn and I hold the position of Registered Manager at Fuchsia Homecare Gorleston. Having previously served in the armed forces, I began my journey with Fuchsia as the Training Officer, later progressing to Assistant Manager and finally to Registered Manager while also gaining my Level 5 Diploma in Leadership and Management for Adult Care.


I am passionate about ensuring that vulnerable adults receive the care and support they require and deserve. I am committed to promoting the delivery of high-quality care and ensuring that each individual is treated as such. For me, person-centred care is at the heart of everything we do ensuring that each person is treated with dignity, respect, and personalised support.


Supporting the vulnerable members of our communities is a privilege. As the Registered Manager, my favourite aspect of the role is the ability to provide support to the staff, service users and their families while witnessing the positive changes in people's lives.

Clare

Clare Sullivan

Job Title: Senior Care Supervisor Joined: 2020

I started my career with Fuchsia Homecare as a care worker during the pandemic in 2020 this was a role I was very passionate about and really enjoyed. I have now been working for Fuchsia for over 5 years and undertook different roles and responsibilities in the office while being here and I am now a Senior Care Supervisor. This is a role I feel is well suited to me and I most enjoy going out to meet new customers and creating them a person-centred care plan to suit their needs.


I have had the opportunity to gain many different qualifications including Business and Administration level 3, Health and Social care level 3 and Specific learning difficulties level 2. I have just enrolled to myself into an Equality and Diversity level 2 course as I am passionate about learning and I enjoy expanding my knowledge for my role.


In my spare time I enjoy spending time with my family, going to the gym and I always have a art project on the go.

Anneka

Anneka Knell

Job Title: Supervisor Joined: 2024

My name is Anneka, and I have been working in care for 5 years. I started my journey into domiciliary care before the pandemic started, and thoroughly enjoyed 4 years of meeting new people and learning new information about the care sector. During this time, I completed my level 2.


In 2024, I felt I needed a change of path, and I joined Fuchsia Homecare as a care supervisor. I have embraced my new job role and am currently working towards gaining my level 3. I hope to further my knowledge with more learning and completing courses.


My favourite part of the job is meeting new customers and chatting about their life and implementing this into their care plan so it is completely person-centred and tailored to their needs.
In my spare time, I enjoy socialising with friends and spending time with my son.

Beth

Beth Hall

Job Title: Finance Assistant Joined: 2021

I have worked at Fuchsia Homecare for three and a half years. I started my journey at Fuchsia as an admin officer, before receiving a promotion to finance assistant after a year. I am now undertaking an AAT course to further my career in the financial industry. I regularly go out to cover care for our single assist customers when I can and have gained ample care knowledge, which allows me to assist my colleagues in their roles when needed.


I enjoy going out to deliver care, getting to know the customers, and seeing the difference that Fuchsia makes to people's lives.


I am passionate about animal welfare and donate to several charities. I also have a rescue Husky and am planning a volunteer programme in South Africa. In my spare time, I enjoy going to the theatre, concerts, the gym, travelling and spending time with my family.

Cathy

Cathy Beckett

Job Title: Reviewer Joined: 2018

Since moving to Norfolk in 2006, I have worked in adult social care within various different roles and companies.


I have been with Fuchsia Homecare Gorleston since the opening of the branch back in June 2018, where the Fuchsia family began.


I am the reviewing officer of Fuchsia Homecare Gorleston, which is a role I really enjoy, I have the privilege of seeing the customers every 6 months, which gives the customers continuity of the same face visiting, where trust and respect is given from both sides. Customers feel confident seeing the same person and compliments have been given on many occasions that our company is the only company who visit regularly and implement changes as they arise.


I am very passionate within my role, especially ensuring risk assessments of fire safety and manual handling equipment are all within working order and service dates.


The elderly community have a piece of my heart, I care for them as I would a family member.


I am a very family orientated person, we go away on holidays together and regularly have days out shopping, going to the theatre, cinema and dinner dates. My family are my life which includes my fur babies Dusty and Muffin.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Fuchsia Homecare Gorleston to verify any information. View our terms and conditions. Fuchsia Homecare Gorleston has an Enhanced Service - more info.