Compassion Care Service Ltd

36 King Street, Sileby, Loughborough LE12 7NA
9.5 5 Reviews
  • Compassion Care Service Ltd, Loughborough

Care Provided by Compassion Care Service Ltd

Types of Home Care

  • Visiting Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28.95 – £33.75

These prices are only a guideline, please contact Compassion Care Service Ltd to find out the exact price for your requirements.

Contact Compassion Care Service Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Compassion Care Service Ltd to get a personalised quote.

Good to Know

Owner

  • Compassion Care Service Ltd
  • Privately Owned

Person in Charge

  • Clair Dunsmore (Registered Manager)
Are you the Owner/Manager of Compassion Care Service Ltd? View your Advertising Options

Compassion Care Service Ltd Reviews (5)

9.5

Compassion Care Service Ltd has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years.
Over all time Compassion Care Service Ltd has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
  • 0
  • 0
Date Published
  • 5
  • 5
  • 5
  • 5
  • 0
Reviewer Connection to Compassion Care Service Ltd
  • 5
Total of 5, showing 1-5
Review from Alison J (Daughter of Client) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment 2 of Compassion Care's team arrived on my father's doorstep back in Novemver 2024 and said, "Leave it all to us", I knew he was in safe hands. Each of his 3 carers are courteous, kind, efficient, and caring and treat him with the dignity he deserves.


Highly recommend them to anyone

seeking care for an elderly parent or relative....they truly do live up to their name.
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  • Treated with Dignity
  • Value for Money
Review from Caroline S (Daughter of Client) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Compassion care really do care and have helped us so much. They go above and beyond to care for my mum who has vascular dementia and other health problems.
Nothing is ever to much trouble and they given my mum so much care and respect. They have adapted to her on going needs over the last 3 years
and have supported us too when things have been tough. We couldn't have got through the last 3 years without there help, guidance and support. The staff are super friendly and extremely kind. We count our blessing that we found them and Clair is always at the end of the phone if I need her. They are truely amazing and wouldn't be without them
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  • Treated with Dignity
  • Value for Money
Review from Linda O (Daughter of Client) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clair and her team of carers are so reliable and friendly. Their visits enable my parents to remain comfortably in their own home and provide me with reassurance that someone is keeping an eye on their wellbeing. We wouldn't hesitate to recommend them.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Suzanne B (Daughter of Client) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Compassion Care have been looking after my elderly mum for the past 6 years. The carers that attend mum - 5 days a week are kind, caring, lovely and really help her. Mum is partially sighted & has mobility issues so everything is difficult for her and she cannot do everyday tasks. But, they support
and encourage her to do what she can do to enable her independence. They all treat her with respect and dignity. The manger, Clair is very understanding and professional and keeps me informed if the Carers notice or are concerned about something regarding mum. I think Compassion care provide an excellent service not just to mum they also give me 'piece of mind' and reduce my stress as I know mum is in safe hands.
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  • Treated with Dignity
  • Value for Money
Review from Emma S (Daughter of Client) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We highly recommend Compassion Care - led by Clair, for their outstanding services. The team are incredible; they consistently go above and beyond and are 100% reliable and trustworthy.
My mother has Alzheimer's and lives alone at home. We initially engaged Clair's brilliant team for assistance once
a day, and this has now expanded to 4 visits, 7 days a week.
My mother has the same two dedicated carers and Clair throughout the week. They know and adore her, ensuring she is safe, clean, and happy. When we are away, we have peace of mind knowing that Clair is available for my mother 24/7 if needed.
The company has always been flexible, working around last-minute changes or problems. Even during emergencies like flooding or staff illness, they always manage to get to my mother, with Clair often personally covering shifts. If we contact Clair with any worries or need additional help, she responds immediately with a solution.
Clair and her team are angels - you will not find anyone better!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Compassion Care Service Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Compassion Care Service Ltd is calculated as follows: ( (30 Excellents x 5) ) ÷ 30 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Compassion Care Service Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Compassion Care Service Ltd

What Type of Services does Compassion Care Service Ltd offer?

Compassion Care Service Ltd offers Home Care.

How many Carers does Compassion Care Service Ltd employ?

Compassion Care Service Ltd employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Compassion Care Service Ltd to verify any information. View our terms and conditions. Compassion Care Service Ltd has an Basic Service - more info.