What Type of Services does Vibrant Home Care Ashford offer?

Vibrant Home Care Ashford offers Home Care.

How many Carers does Vibrant Home Care Ashford employ?

Vibrant Home Care Ashford employs 15 carers.

Vibrant Home Care Ashford, Room G07, The Panorama, Park Street, Ashford, Kent TN24 8DF

Vibrant Home Care Ashford

Room G07, The Panorama, Park Street, Ashford TN24 8DF

8.4 6 Reviews

Care Provided by Vibrant Home Care Ashford

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)
Companionship

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands

Other Care Provided

Dementia
Palliative / End of Life Care
Learning Disability / Autism

Review from T T (Daughter-in-law of Client) published on 23 April 2025 Submitted via Website • Report

Overall Experience

For my father-in-law's 85th birthday, we arranged care support through Vibrant Homecare. He had been staying in a care home for respite care, and we organized transportation to bring him to the surprise party. The staff from Vibrant assisted with his personal care and accompanied him to and from the

care home.

After reaching out to multiple care agencies without success, Vibrant was the only one willing to provide support, even for just a single day. Their help made the celebration possible, and we are truly grateful.

Reply from Vibrant Home Care, Client liaison team at Vibrant Home Care Ashford

Thank you so much for the lovely review! We are really glad we could help make his day a special one.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from N B (Daughter of Client) published on 23 January 2024 Submitted via Website • Report

Overall Experience

My mum passed away yesterday and the Vibrant Home Care team helped look after her for the final week of her life. All the carers who attended were kind and very respectful towards Mum. Our family is happy with the care they provided.

Reply from Heather Loft, Registered Manager at Vibrant Home Care Ashford

Thank you so much for the very kind words, we will pass this on to all the team, it was a pleasure to care for her.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Charlotte J (Granddaughter of Client) published on 13 June 2023 Submitted via Website • Report

Overall Experience

I just want to say what a lovely company, from the carers to the staff in the office, nothing was too much trouble, the care provided by the team, especially two carers who have a lovely, caring manner and made Nan laugh so much.
The carers were so kind and really took their time with Nan and made

her final days a peaceful and dignified experience.
The care provided to us was very good and we, as a family, would recommend this company over and over again.
Thank you to you all.

Reply from Heather Loft, Admin at Vibrant Home Care Ashford

Thank you for the review. We are glad we could render our service to Nan.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from E S (Daughter of Client) published on 7 June 2023 Submitted via Website • Report

Overall Experience

Carers appeared as if they did not know what they were doing, or were not trained, caused my mum to call out in pain when moving her. Did not know how to undress someone. Would have left part of a wet pad on her back if not pulled up on it. Nearly pulled out a syringe driver that was in her leg as not

taking care.

Reply from Shiny Thomas, Admin at Vibrant Home Care Ashford

Thank you for your review, I would just like to respond, all our carers follow a robust full 4-day induction, which includes both End of Life care and an in-depth Moving and Handling section, also any…read more

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Matt S (Son of Client) published on 7 June 2023 Submitted via Website • Report

Overall Experience

The worst carers I have ever witnessed. The carers did not understand the basics of rolling a patient to change a pad or bed sheets. The carers were inhumane and disgusting! I wouldn’t recommend these to my worst enemy. I have just lost my mother and these were the carers who were put in place. The

hospice had to take over as the level of care was so poor. In 5 days we had to make 3 complaints to the company. Please do not accept these as carers for your loved ones.

Reply from Heather Loft, Registered Manager at Vibrant Home Care Ashford

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from S B (Daughter of Client) published on 16 November 2022 Submitted via Website • Report

Overall Experience

Vibrant Home Care, are a very amazing company. They have complied to all my dad's needs. They are very compassionate, dedicated, trustworthy, well trained and very professional. I would recommend Vibrant Care, to anyone. I have two carers come, three times a day and thankfully it's the same two every

time. As my dad has vascular dementia, it's very important that he sees the same people as he can get very distressed with too many faces. They have built up a beautiful bond with my dad and I can now thankfully become his daughter again, not his carer. So from the bottom of my heart, thank you, Vibrant Care.

Reply from Shannon Yelverton, Manager at Vibrant Home Care Ashford

Thank you for your lovely comments. I will ensure these comments are passed over to the carers.