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Vibrant Home Care Ashford has a Review Score of 8.4 (8.409) out of 10, based on 2 reviews in the last 2 years.
Over all time Vibrant Home Care Ashford has 6 reviews.
5.0 out of 5
After reaching out to multiple care agencies without success, Vibrant was the only one willing to provide support, even for just a single day. Their help made the celebration possible, and we are truly grateful.
Thank you so much for the lovely review! We are really glad we could help make his day a special one.
5.0 out of 5
Thank you so much for the very kind words, we will pass this on to all the team, it was a pleasure to care for her.
5.0 out of 5
Thank you for the review. We are glad we could render our service to Nan.
1.0 out of 5
Thank you for your review, I would just like to respond, all our carers follow a robust full 4-day induction, which includes both End of Life care and an in-depth Moving and Handling section, also any new equipment placed into the client's home, that the staff may not be familiar with, we then complete bespoke training with this too.
I would like to remind you also we clearly stated when completing the assessment that we have both male and female carers and of all ethnic backgrounds, which your family agreed would be acceptable before we commenced the care.
We are sorry you have felt the need to use this and other platforms to complain, we would have completed a full complaints investigation procedure if you had come to us with any of the complaints you are raising here.
1.0 out of 5
Thank you for your review, I would just like to respond, all our carers follow a robust full 4-day induction, which includes both End of Life care and an in-depth Moving and Handling section, also any new equipment placed into a client's home, that the staff may not be familiar with, we then complete bespoke training with this too.
I would like to remind you also we clearly stated when completing the assessment that we have both male and female carers and of all ethnic backgrounds, which your family agreed would be acceptable before we commenced the care.
We are sorry you have felt the need to use this and other platforms to complain, we would have completed a full complaints investigation procedure if you had come to us with any of the complaints you are raising here.
5.0 out of 5
Thank you for your lovely comments. I will ensure these comments are passed over to the carers.
The Review Score of 8.4 (8.409) out of 10 for Vibrant Home Care Ashford is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Vibrant Home Care Ashford is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5There are no team members posted.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Vibrant Home Care Ashford to verify any information. View our terms and conditions. Vibrant Home Care Ashford has an Basic Service - more info.
