






SNE Care Services is an established provider of Care at Home Services in a number of Teesside and North Yorkshire Boroughs. The company has a presence in all of these local authority areas which makes it part of the local health and care system. At the heart of its service model is the use of strength-based approaches and focusing on outcomes that matter to service users to enable them to...
SNE Care Services is an established provider of Care at Home Services in a number of Teesside and North Yorkshire Boroughs. The company has a presence in all of these local authority areas which makes it part of the local health and care system. At the heart of its service model is the use of strength-based approaches and focusing on outcomes that matter to service users to enable them to live happy and fulfilling lives in their homes and communities.
The team has extensive experience of delivering services across the life course and catering for a wide variety of support for children with disabilities, people with learning disability, physical and sensory disabilities as well as complex medical conditions such as dementia, acquired brain injuries and stroke.
They have experience of delivering specialist and clinical services, and standard domiciliary care to a wide range of clients. This includes but is not limited to people who have been discharged from hospital as part of discharge to assess, end of life care as well as supporting children and young people across a number of Boroughs.
Care Provided by SNE Care Services Middlesbrough
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Peace of Mind Through Dependable Care – We ease everyday worries by giving individuals and their families the reassurance and confidence that comes from reliable, compassionate and professional care.
Compassion Meets Professionalism – A genuinely caring approach is at the heart of what we do, supported by high professional standards, dignity, respect and accountability.
Continuity You Can Depend On – We prioritise consistency, helping individuals build trusted relationships with carers who understand their needs, preferences and daily routines.
More Than a Care Visit – Every visit has a purpose. We focus on promoting independence, protecting wellbeing and safety, and achieving meaningful outcomes that improve everyday life.
Responsive When Needs Change – Care needs do not always remain the same. Our teams work collaboratively to identify changes early, respond appropriately and help prevent avoidable deterioration or crisis.
Quality and Value Beyond the Price – Our pricing represents more than time spent delivering care. It supports trained and well-supported staff, dependable service delivery and our commitment to safe, sustainable and consistently high-quality care.
Rates are accurate as of 25/08/2026.
The price(s) shown are provided by the agency. Contact SNE Care Services Middlesbrough for full pricing details and T&Cs.
Contact SNE Care Services Middlesbrough to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- SNE Care Services Ltd
- Private Owned
Person in charge
- Tracey Hugill (Registered Manager)
SNE Care Services Middlesbrough Reviews (54)
SNE Care Services Middlesbrough has a Review Score of 9.7 (9.678) out of 10, based on 44 reviews in the last 2 years.
Over all time SNE Care Services Middlesbrough has 54 reviews.
My experience with SNE Care has been wonderful. I have been with this company since July 2022. The management has always addressed my concerns timeously. The carers are always on time and they have treated me with dignity. The carers communicate very well and I highly recommend SNE Care Services.
My experience with SNE Care has been wonderful. I have been with this company since July 2022. The management has always addressed my concerns timeously. The carers are always on time and they have treated me with dignity. The carers communicate very well and I highly recommend SNE Care Services.
Thank you very much for a lovely review. Take care SNE Care Services.
Lovely and friendly and happy staff, also considerate and very patient towards my granddad, they are willing to help where needed, also feel that I can leave my grandad and go to work knowing he's in good hands.
Lovely and friendly and happy staff, also considerate and very patient towards my granddad, they are willing to help where needed, also feel that I can leave my grandad and go to work knowing he's in good hands.
Thank you for a lovely review. Take care SNE Care Services.
SNE Care is a very caring company, all the carers are superb and they above and beyond to ensure I have the best care.
SNE Care is a very caring company, all the carers are superb and they above and beyond to ensure I have the best care.
Thank you for a lovely review, take care SNE Care Services.
Carers are polite and normally on time. They care for my husband with...
Carers are polite and normally on time. They care for my husband with respect and diligence and often make him smile and laugh. They always take time to speak to me about my husband, if they notice anything but they also speak to me as a person which is brilliant.
Over the last 15 years, we have used other care companies but we can honestly say that since we started to use SNE approximately 9 months ago we have had no problems and that they are definitely the best we have used.
I can only select one month to review so I have selected August. Your staff are required to go into a work placement 2 days a week with my disabled son and be his carer for the day helping in all tasks and personal care. Reports back are good and my son is happy to go in with your staff. Outside of...
I can only select one month to review so I have selected August. Your staff are required to go into a work placement 2 days a week with my disabled son and be his carer for the day helping in all tasks and personal care. Reports back are good and my son is happy to go in with your staff. Outside of August, I have had two all-day cancellations and although if you do not have the appropriately trained staff then that is the most sensible option, it does however highlight that you need more staff trained in supporting my son which I was told by the office that you would do.
We have had excellent care, some of the carers going over and above duties. Found mots of carers very polite and caring nature. Most of them have a conversation with us. Very pleased.
We have had excellent care, some of the carers going over and above duties. Found mots of carers very polite and caring nature. Most of them have a conversation with us. Very pleased.
Thank you. We ensure all of our clients are treated with the same polite and caring nature.
I have been receiving good service from SNE staff. All the carers that come here are all excellent. They offer companionship which is important to me, I have the opportunity to socialize with different carers who come on a daily basis. They are so caring and kind to me.
I have been receiving good service from SNE staff. All the carers that come here are all excellent. They offer companionship which is important to me, I have the opportunity to socialize with different carers who come on a daily basis. They are so caring and kind to me.
Thank you for the kind words! We pride ourselves in our excellent companionship. All the best.
The carers are very diligent in their provision of care.
The carers are very diligent in their provision of care.
SNE Care Services has been great for us. After an initial meeting with the manager, letting her know my daughter's requirements, a small team was set up so that there would be consistency for her. There are days when my daughter is very challenging. However, alongside her full-time PA, they all...
Always willing to go over and beyond.
The manager is always accessible and does her utmost to provide the care we need.
Despite the price of this, I would highly recommend.
A company who care about the client and cared for and go out of their way to support them, keeping the client informed of any changes to calls or visits. Carers keep clients happy with chat and entertained and go out of their way to support both the carer and cared for.
A company who care about the client and cared for and go out of their way to support them, keeping the client informed of any changes to calls or visits. Carers keep clients happy with chat and entertained and go out of their way to support both the carer and cared for.
Well satisfied with service provided. It is unfortunate that you do not have more staff due to shortages, but it is nice to see those who come regularly and can't thank them enough. If any complaints, then they would be reported immediately.
Well satisfied with service provided. It is unfortunate that you do not have more staff due to shortages, but it is nice to see those who come regularly and can't thank them enough. If any complaints, then they would be reported immediately.
I would recommend SNE to anyone in my position. The staff are lovely, caring and professional; they will do all they can to help you and always ensure they do it with dignity and respect. I would not go to anyone else; I love SNE and the staff here.
I would recommend SNE to anyone in my position. The staff are lovely, caring and professional; they will do all they can to help you and always ensure they do it with dignity and respect. I would not go to anyone else; I love SNE and the staff here.
The managers and owner lie to cover each other, they have a totally unprofessional relationship in that the owner babysits for the manager.
Even attending meetings with clients leaving his daughter and her son in his car, and not answering the on-call phone as...
The managers and owner lie to cover each other, they have a totally unprofessional relationship in that the owner babysits for the manager.
Even attending meetings with clients leaving his daughter and her son in his car, and not answering the on-call phone as they are at family parties.
The company is not run for the clients, it's as if they pay the clients for using their service.
It's time the local authority stopped giving this company packages. Definitely not recommended as a care company.
The carers are badly let down by the management team in the main the owner and manager.
We will not be deterred by this review but will continue to ensure we give the best service to our clients each day.
SNE Care Services supported me to look after my mother for over 3 years. In all this period, I found them to be very professional and genuinely concerned about meeting my mother's needs. The carers took their time when visiting my mother and some took the time to talk to mum although she had...
I will always be grateful to the carers that came to look after mum and SNE for making my life and my mother's life so much easier. I could not have coped without them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for SNE Care Services Middlesbrough.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for SNE Care Services Middlesbrough.
Accreditations
There are no accreditations posted yet for SNE Care Services Middlesbrough.
Meet the Team (4)

With over 20 years of experience in care and the determination to work my way up the career ladder from care assistant to co-ordinator to my current...
With over 20 years of experience in care and the determination to work my way up the career ladder from care assistant to co-ordinator to my current position as Registered Manager. Through hard work and determination, I have widened the horizon of SNE to offer one of my personal passions to deliver clinical care. I have a train-the-trainer qualification in clinical care & have completed my NVQ Level 5 in Health & Social care. I am always looking forward to seeing what challenge I can take on.

Hello, My name is Sharon-Louise and I have worked for SNE care since it opened in 2015.
I currently work in the office, I am also the in-house...
Hello, My name is Sharon-Louise and I have worked for SNE care since it opened in 2015.
I currently work in the office, I am also the in-house trainer and NAPPI UK trainer. I enjoy meeting new staff and aiding them in progressing through SNE and other ventures they wish to pursue.

I started my career in care at the age of 16 with SNE Care Services. I was given the opportunity to progress within the company to team leader and...
I started my career in care at the age of 16 with SNE Care Services. I was given the opportunity to progress within the company to team leader and then senior carer. With determination and hard work, I plan to progress even further within the company to the senior management level. I am currently completing my NVQ level 5 in Health and Social Care and am always looking at new ventures I can take on to improve my knowledge in the care sector.

I started SNE Care after leaving school at the age of 16 as an office apprentice I then progressed being a care assistant at the age of 17 then later...
I started SNE Care after leaving school at the age of 16 as an office apprentice I then progressed being a care assistant at the age of 17 then later progressed to a senior care assistant at the age of 19 from this I have gained 30+ training qualifications including train the trainer safeguarding and my NVQ 3. I plan to progress onto my NVQ 5 and eventually gain further knowledge in my role.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SNE Care Services Middlesbrough to verify any information. View our terms and conditions. SNE Care Services Middlesbrough has an Enhanced Service -what an Enhanced Service includes.