Care Provided by Homecare1st Hampshire
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Homecare1st Hampshire to get a personalised quote
All bank holiday are charged at time and half.
Except Christmas which is charged at double time.
The price(s) shown are provided by the agency. Contact Homecare1st Hampshire for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
Good to Know
Group / Owner
- Homecare1st Ltd
- Private Owned
Person in charge
- Matilda Mwenya (Registered Manager)
Are you the Owner/Manager of Homecare1st Hampshire?View your Advertising Options
Homecare1st Hampshire Reviews (13)
8.4
Homecare1st Hampshire has a Review Score of 8.4 (8.409) out of 10, based on 2 reviews in the last 2 years.
Over all time Homecare1st Hampshire has 13 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Homecare1st Hampshire
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Review from M M (Client / Service User) published on 16 October 2024 Submitted via Website•
Overall Experience
I am very happy with the care I have been receiving from Homecare1st since April this year. I have found the management to be responsive, empathetic and genuinely caring. The hard-working carers strike (for me) just the right balance between respectful and friendly, and demonstrate the same...
I am very happy with the care I have been receiving from Homecare1st since April this year. I have found the management to be responsive, empathetic and genuinely caring. The hard-working carers strike (for me) just the right balance between respectful and friendly, and demonstrate the same positive, flexible, 'can-do' approach. They are attentive and quickly pick up changes to my routine; they can think on their feet and I feel safe in their care. Thank you to everyone involved.
Review from K D (Daughter of Client) published on 15 October 2024 Submitted via Website•
Overall Experience
My mother has been receiving care since June. It has taken us a while to adjust to our new normal. Homecare1st have helped us along our journey so far. I have been very happy with the level of care my mother has received. The carers I have met have been polite, caring and eager to get to know my...
My mother has been receiving care since June. It has taken us a while to adjust to our new normal. Homecare1st have helped us along our journey so far. I have been very happy with the level of care my mother has received. The carers I have met have been polite, caring and eager to get to know my mother. When I have had any queries, I have found the staff at the office very responsive, equally if, they have had any concerns they made contact, and we have made a plan collaboratively. Thank you.
Review from Marion G (Daughter of Client) published on 20 November 2023 Submitted via Website•
Overall Experience
Homecare1st has been looking after my mum for just over a year and the care they provide is excellent and we are more than happy.
All the carers are very professional, polite, friendly and supportive, nothing is too much trouble. We have built up a very good rapport with them and the office staff....
Homecare1st has been looking after my mum for just over a year and the care they provide is excellent and we are more than happy.
All the carers are very professional, polite, friendly and supportive, nothing is too much trouble. We have built up a very good rapport with them and the office staff. If anything is not quite right with Mum's health it is brought to my attention straight away.
I would like to thank all the staff in the office and the carers for the continuing care they provide for Mum. I would definitely recommend Homecare1st.
All the carers are very professional, polite, friendly and supportive, nothing is too much trouble. We have built up a very good rapport with them and the office staff. If anything is not quite right with Mum's health it is brought to my attention straight away.
I would like to thank all the staff in the office and the carers for the continuing care they provide for Mum. I would definitely recommend Homecare1st.
Thank you all so much.
Review from Ann H (Wife of Client) published on 10 November 2023 Submitted via Website•
Overall Experience
Homecare1st has been looking after my husband during the last 12 months and we are very satisfied with the care he is receiving from the carers who treat him with the utmost respect and are unfailingly polite and very helpful.
They appreciate he needs consistency and attend to his needs in a...
Homecare1st has been looking after my husband during the last 12 months and we are very satisfied with the care he is receiving from the carers who treat him with the utmost respect and are unfailingly polite and very helpful.
They appreciate he needs consistency and attend to his needs in a friendly and professional
manner.
Although all the carers we have had have been very supportive and friendly I would like to give praise to one carer in particular who has been coming most frequently lately. Nothing seems to be too much trouble for him and he is patient and calm in all situations.
The office staff are also very helpful and any contact I have had with them has been very satisfactory.
They appreciate he needs consistency and attend to his needs in a friendly and professional
manner.
Although all the carers we have had have been very supportive and friendly I would like to give praise to one carer in particular who has been coming most frequently lately. Nothing seems to be too much trouble for him and he is patient and calm in all situations.
The office staff are also very helpful and any contact I have had with them has been very satisfactory.
I would thoroughly recommend this company and I am glad they are helping me to look after my husband in such a professional and caring way.
Review from Christopher N (Son of Client) published on 8 November 2022 Submitted via Website•
Overall Experience
My father used Homecare1st for about 9 months until he needed nursing care. My father had been living independently until his latest medical condition. The carers are all very friendly and caring. They are knowledgeable and experienced with older people, which was helpful in understanding my...
My father used Homecare1st for about 9 months until he needed nursing care. My father had been living independently until his latest medical condition. The carers are all very friendly and caring. They are knowledgeable and experienced with older people, which was helpful in understanding my father's foibles. We had a main carer for most shifts and others who filled in the other rota visits and holidays on a semi regular basis. All the carers treated my father with dignity and respect.
The back-office team were also very helpful, especially with the various issues and events that accompany an 87 year olds life. Overall, the service was very professional.
The back-office team were also very helpful, especially with the various issues and events that accompany an 87 year olds life. Overall, the service was very professional.
I would recommend Homecare1st to others seeking such services, they may not be the cheapest, but the quality was very high. In the end you get what you pay for.
↩Reply from Matilda Mwenya, Director at Homecare1st Ltd
Thank you for the kind feedback. It was a pleasure to support Dad with his needs. We wish dad and family all the very best.
Review from Mary B (Daughter of Client) published on 3 November 2022 Submitted via Website•
Overall Experience
Homecare 1st have now been caring for my mother since November 2021. The quality of care is generally excellent. I have full confidence in the carers ability and the high standards set by the management.
All staff are very polite and offer excellent support not only to Mum, but to me too. The...
Homecare 1st have now been caring for my mother since November 2021. The quality of care is generally excellent. I have full confidence in the carers ability and the high standards set by the management.
All staff are very polite and offer excellent support not only to Mum, but to me too. The carers are always calm, considerate and very kind. After recent serious illness, hospital stays and the rapid progression of Alzheimer's, Homecare 1st have instantly understood and adapted their care to accommodate Mum's physical and emotional needs, many of which have been challenging. It is heartwarming to know that she is receiving the best possible care from the nicest of people.
↩Reply from Matilda Mwenya, Registered Manager at Homecare1st Ltd
Thank you Mary, my team and I appreciate your feedback.
Review from M L (Daughter of Client) published on 3 November 2022 Submitted via Website•
Overall Experience
The carers are very hard working and have built a great rapport with my father. They are very polite and patient with him and pay attention to the details of his routine and the specific way he needs things to be arranged in his home to help him retain as much independence as possible.
The carers are very hard working and have built a great rapport with my father. They are very polite and patient with him and pay attention to the details of his routine and the specific way he needs things to be arranged in his home to help him retain as much independence as possible.
↩Reply from Matilda Mwenya, Registered Manager at Homecare1st Ltd
Thank you. My team and I appreciate your feedback.
Review from Valerie C (Sister of Client) published on 27 November 2020 Submitted via Website•
Overall Experience
Homecare1st have been looking after my sister since April. I am very pleased with the way they care for her, nothing is too much trouble for them. Also on the plus side, my sister is very happy with the carers who visit her, they communicate with me if anything is required to make my sister's life...
Homecare1st have been looking after my sister since April. I am very pleased with the way they care for her, nothing is too much trouble for them. Also on the plus side, my sister is very happy with the carers who visit her, they communicate with me if anything is required to make my sister's life easier. I would definitely recommend Homecare1st to anyone; a professional care agency.
Review from Tim G (Next of Kin) published on 23 November 2020 Submitted via Website•
Overall Experience
The carers are really amazing. They are understanding, polite, kind and very patient. The office staff is just as amazing. The carers have had quality training and this is visible in their quality of work and the method in which they handle and treat the clients.
I would highly recommend this...
The carers are really amazing. They are understanding, polite, kind and very patient. The office staff is just as amazing. The carers have had quality training and this is visible in their quality of work and the method in which they handle and treat the clients.
I would highly recommend this company to anyone looking for care that delivers care with dignity, respect and attention. Always perfect care with a smile. Thank you guys for your hard work.
Review from Gillian A (Daughter of Client) published on 23 November 2020 Submitted via Website•
Overall Experience
Homecare 1st have looked after my dad for quite a while now, they look after him well and the staff are lovely and friendly. I know my dad isn't the easiest of patients and really appreciate them being there and helping him.
Homecare 1st have looked after my dad for quite a while now, they look after him well and the staff are lovely and friendly. I know my dad isn't the easiest of patients and really appreciate them being there and helping him.
Review from Shirley C (Wife of Client) published on 31 January 2020 Submitted via Website•
Overall Experience
Carers are excellent very caring and keep the dignity of the patient and they are very patient as well, I have 2 carers 3 times a day which has transformed my life since they have been coming as I was doing it all on my own. It has made such a difference, they are very helpful and always ask if I...
Carers are excellent very caring and keep the dignity of the patient and they are very patient as well, I have 2 carers 3 times a day which has transformed my life since they have been coming as I was doing it all on my own. It has made such a difference, they are very helpful and always ask if I need anything else doing, so well done girls you work so hard.
Review from D T (Husband of Client) published on 6 January 2020 Submitted via Postal Card•
Overall Experience
I find the carers very helpful and good at their job.
I find the carers very helpful and good at their job.
Review from David A (Client / Service User) published on 14 August 2019 Submitted via Website•
Overall Experience
Carers are very friendly and take a genuine interest in you as an individual.
They quickly pick up your preferred routine and work within that framework.
Carers are very friendly and take a genuine interest in you as an individual.
They quickly pick up your preferred routine and work within that framework.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 November 2022Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Homecare1st Hampshire.
Accreditations
There are no accreditations posted yet for Homecare1st Hampshire.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Homecare1st Hampshire
How much does Homecare1st Hampshire cost?
The agency lists fees from £29.50 for hourly visiting care. Funding accepted: Private Funding (Self-funded).
How many Carers does Homecare1st Hampshire employ?
Homecare1st Hampshire employs 25 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Homecare1st Hampshire to verify any information. View our terms and conditions. Homecare1st Hampshire has a Basic Service -what a Basic Service includes.