We can't thank Guardian Angels enough for their flexibility, commitment and absolute professionalismWendy R(Daughter of Client/Service User)
Friendly and super efficient carers and admin staff - always supportive of Dad and myselfC T(Daughter of Client/Service User)
I know my mother fully appreciates them all and so do I.Michelle S(Daughter of Client/Service User)
We can't thank Guardian Angels enough for their flexibility, commitment and absolute professionalismWendy R(Daughter of Client/Service User)
Friendly and super efficient carers and admin staff - always supportive of Dad and myselfC T(Daughter of Client/Service User)
I know my mother fully appreciates them all and so do I.Michelle S(Daughter of Client/Service User)
Guardian Angel Carers is a home care company that provides compassionate, professional care and helps clients retain clients' independence, dignity and individuality in their own homes.
Offering homecare services that range from hourly to live-in care, the home care gives tailored, professional, responsive and flexible care.
Highly trained care professionals give clients and their families peace of mind.
Care Provided by Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£28.50 - £40.50
Weekly Live-in Care
£1,686 - £1,953
Contact Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede to get a personalised quote:
Guardian Angel Carers Windsor begins each new enquiry with a telephone consultation to understand the individual’s needs and circumstances. This is followed by an in-person assessment, which typically lasts between one to two hours depending on the complexity of the care required.
Consultations may include one or two family members or representatives to help ensure a full understanding of the person’s situation and preferences.
The price(s) shown are provided by the agency. Contact Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede for full pricing details and T&Cs.
Funding Types Accepted
Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)
Consultations
Home Consultation of Guardian Angel Carers - Spelthorne, Elmbridge and RunnymedeUsually available on Mon, Tue, Wed, Thu, Fri(between 9:00 AM to 5:00 PM)Guardian Angel Carers Windsor begins each new enquiry with a telephone consultation to understand the individual’s needs and circumstances. This is followed by an in-person assessment, which typically lasts between one to two hours depending on the complexity of the care required.
Consultations may include one or two family members or representatives to help ensure a full understanding of the person’s situation and preferences.
Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede has a Review Score of 9.8 (9.848) out of 10, based on 41 reviews in the last 2 years. Over all time Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede has 88 reviews.
Reviewer Connection to Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
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Showing 88 reviews matching selected criteria
Review from M J (Son of Client) published on 2 November 2026 Submitted via Website•
Overall Experience
We started using Guardian Angels in November 2025 and immediately the care they provided made us feel that Mum was important to them. Their office staff were always accommodating and keen to meet our changing needs and the carers were always punctual and keen to provide Mum with the care she...
We started using Guardian Angels in November 2025 and immediately the care they provided made us feel that Mum was important to them. Their office staff were always accommodating and keen to meet our changing needs and the carers were always punctual and keen to provide Mum with the care she deserved. During the next 10 months they continued to support us as the needs increased and their feedback via the online reporting system, was always a useful way of keeping any eye on our Mum's wellbeing between our visits. We only decided to move Mum into a care home when it was no longer a viable option to have her cared for at home due to care being required 24/7. Mum had become very fond of the carers that looked after her and often mentions them in conversation. We would not hesitate in recommending their care services to anyone requiring a friendly and professional team of carers.
↩Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for taking the time to leave such a lovely and heartfelt review. It really means a lot to us.
It has been a real pleasure getting to know your mum and supporting her over the past 10 months. We know how important it is for families to feel reassured that their loved ones are...
Thank you so much for taking the time to leave such a lovely and heartfelt review. It really means a lot to us.
It has been a real pleasure getting to know your mum and supporting her over the past 10 months. We know how important it is for families to feel reassured that their loved ones are happy, safe and being well cared for, especially when they can't always be there themselves.
It's particularly lovely to hear that your mum still talks about her Care Angels. That really does mean so much, and I'm sure the team will be touched to know they have made such a lasting impression on her.
We completely understand how difficult the decision to move your mum into a care home must have been, but we are so pleased that we could help her remain in her own home for as long as possible.
Thank you again for trusting us with your mum's care. We wish her and all the family nothing but happiness for the future, and please do pass on our love and best wishes to her.
From all of us at Guardian
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Review from Paul D (Brother of Client) published on 5 October 2026 Submitted via Website•
Overall Experience
Very happy with the service given and my brother benefits greatly from the regular, reliable interaction with the carers. He sometimes wakes up very confused and tends to panic very easily. The consistent input given by the carers helps him to retain a confidence he otherwise would find it...
Very happy with the service given and my brother benefits greatly from the regular, reliable interaction with the carers. He sometimes wakes up very confused and tends to panic very easily. The consistent input given by the carers helps him to retain a confidence he otherwise would find it difficult to maintain.
↩Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for your lovely feedback. It is wonderful to hear that your brother benefits so much from the regular visits and familiar interaction with his Care Angels. We understand how reassuring a calm and consistent presence can be, particularly when he wakes feeling confused or anxious....
Thank you so much for your lovely feedback. It is wonderful to hear that your brother benefits so much from the regular visits and familiar interaction with his Care Angels. We understand how reassuring a calm and consistent presence can be, particularly when he wakes feeling confused or anxious. Knowing that our team helps him feel more settled, confident and secure means a great deal to us. Thank you for trusting us to support him.
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Review from Christopher B (Client / Service User) published on 1 October 2026 Submitted via Website•
Overall Experience
I am very satisfied with the standard of service, the willingness and flexibility of staff and their cheerful attitude. I look forward to their visits. You can build a trusting relationship. I would have no hesitation in recommending this service. Bravo
I am very satisfied with the standard of service, the willingness and flexibility of staff and their cheerful attitude. I look forward to their visits. You can build a trusting relationship. I would have no hesitation in recommending this service. Bravo
↩Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for such a lovely review. It really made us smile to hear that you look forward to your Care Angels visiting. Building a trusting relationship is such an important part of the care we provide, and knowing that you feel comfortable, supported and happy with the team means so much...
Thank you so much for such a lovely review. It really made us smile to hear that you look forward to your Care Angels visiting. Building a trusting relationship is such an important part of the care we provide, and knowing that you feel comfortable, supported and happy with the team means so much to us.
We will make sure your kind words are shared with your Care Angels, as we know they will be delighted to hear them. Thank you for trusting us with your care and for recommending Guardian Angel Carers, it really does mean a lot to us all.
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Review from Lorraine D (Daughter of Client) published on 30 September 2026 Submitted via Website•
Overall Experience
Everyone that attends to my mother are very caring and kind. They make sure her needs are met. Communication from the office is very informative. We have never had any issues when we have had to amend or cancel days
Everyone that attends to my mother are very caring and kind. They make sure her needs are met. Communication from the office is very informative. We have never had any issues when we have had to amend or cancel days
↩Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for your lovely review. It is wonderful to hear that you feel your mum is being well cared for and that our Care Angels are always kind, caring and attentive to her needs.
We also really appreciate your comments about the communication from our office team. We understand that...
Thank you so much for your lovely review. It is wonderful to hear that you feel your mum is being well cared for and that our Care Angels are always kind, caring and attentive to her needs.
We also really appreciate your comments about the communication from our office team. We understand that plans can change, so we always try to make things as easy and flexible as possible for our clients and their families.
Thank you for trusting us with your mum's care. It is a pleasure to support her and your family, and your kind words mean a great deal to the whole team.
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Review from Caron W (Wife of Client) published on 30 September 2026 Submitted via Website•
Overall Experience
We have been using Guardian Angel Carers in Shepperton since early 2025 and still are doing for my husband. They are exceptional, professional, kind, courteous, considerate to his and my needs. Nothing is too much trouble and always eager to help with any enquiries over the phone.
Can 100%...
We have been using Guardian Angel Carers in Shepperton since early 2025 and still are doing for my husband. They are exceptional, professional, kind, courteous, considerate to his and my needs. Nothing is too much trouble and always eager to help with any enquiries over the phone.
Can 100% recommend
↩Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for such a wonderful review and, most importantly, for continuing to put your trust in us to care for your husband.
It means so much to hear that you feel supported by both our Care Angels and the office team. We know that good care is not only about supporting the person...
Thank you so much for such a wonderful review and, most importantly, for continuing to put your trust in us to care for your husband.
It means so much to hear that you feel supported by both our Care Angels and the office team. We know that good care is not only about supporting the person receiving it, but also being there for their family, listening and helping whenever we can.
Your kind words will mean a great deal to the whole team, and we will be sure to share them. It is a privilege to continue supporting you both, and thank you again for your lovely recommendation.
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Review from B S (Daughter of Client) published on 30 September 2026 Submitted via Website•
Overall Experience
Overall our experience has been good, with the carers understanding our fathers needs. The ladies arrive on time, chat and listen to our dad, also prepare his lunch as requested. He has enjoyed their company and because of this we are increasing the number of visits from next week.
Overall our experience has been good, with the carers understanding our fathers needs. The ladies arrive on time, chat and listen to our dad, also prepare his lunch as requested. He has enjoyed their company and because of this we are increasing the number of visits from next week.
↩Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for taking the time to leave us such a lovely review. It is wonderful to hear that your dad is enjoying the visits and, most importantly, the company of our Care Angels.
Sometimes it is the simple things that make such a difference - having someone arrive with a friendly face,...
Thank you so much for taking the time to leave us such a lovely review. It is wonderful to hear that your dad is enjoying the visits and, most importantly, the company of our Care Angels.
Sometimes it is the simple things that make such a difference - having someone arrive with a friendly face, sit and have a chat, really listen, and prepare lunch just the way he likes it.
We are especially pleased to hear that your dad has enjoyed the visits enough for you to increase his care. Knowing that he feels comfortable and enjoys having our Care Angels in his home means a great deal to us.
Thank you for trusting us to support your dad. We look forward to continuing to get to know him and being there for him as his visits increase.
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Review from John D (Husband of Client) published on 30 September 2026 Submitted via Website•
Overall Experience
Although we are in an initial phase of home care my wife has dementia which is a dfficult problem to deal with as her short term memory is non existent.
She does not accept that she has this problem so it makes things difficult to deal with her, and she does not welcome help which of course she...
Although we are in an initial phase of home care my wife has dementia which is a dfficult problem to deal with as her short term memory is non existent.
She does not accept that she has this problem so it makes things difficult to deal with her, and she does not welcome help which of course she needs from everyone.
I need your staff to cover periods when I am not at home just so she does not do anything dangerous or silly. She will not see it this way so does not respect the thanks they deserve.
I am sure most people understand this situation so it is no reflection on their kindness. and help.
↩Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for your kind and honest review. We really appreciate you sharing how things are for you and your wife.
We understand that accepting care can be difficult, especially when your wife may not recognise that she needs that extra support. Please be reassured that our Care Angels...
Thank you so much for your kind and honest review. We really appreciate you sharing how things are for you and your wife.
We understand that accepting care can be difficult, especially when your wife may not recognise that she needs that extra support. Please be reassured that our Care Angels understand this and will always approach her with patience, kindness and respect. They certainly won't expect thanks or take it personally if she is unsure about having them there.
Most importantly, we want you to feel comfortable leaving the house knowing that your wife has someone with her to keep her company, gently support her and make sure she is safe.
It is still early days, and we hope that with familiar faces and a little time, your wife will gradually become more comfortable with our visits. Thank you for putting your trust in us to support you both.
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Review from M B (Wife of Client) published on 29 September 2026 Submitted via Website•
Overall Experience
Although it was for us a difficult decision to start with carers, we don't regret it. The carers are really nice and now we are looking forward to see them.
For the moment, my husband doesn't need more care, but it is a relief for me to know that Guardian Angel is going to be there, should we...
Although it was for us a difficult decision to start with carers, we don't regret it. The carers are really nice and now we are looking forward to see them.
For the moment, my husband doesn't need more care, but it is a relief for me to know that Guardian Angel is going to be there, should we need more.
↩Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for your lovely review. We completely understand that making the decision to introduce care can feel like a big step, so it is wonderful to hear that you now feel comfortable and look forward to seeing our Care Angels.
It means a great deal to know that their visits are not only...
Thank you so much for your lovely review. We completely understand that making the decision to introduce care can feel like a big step, so it is wonderful to hear that you now feel comfortable and look forward to seeing our Care Angels.
It means a great deal to know that their visits are not only supporting your husband but also giving you some reassurance and peace of mind. We are very grateful that you have placed your trust in Guardian Angel Carers, and please know that we will always be here to offer additional support should you need us in the future. Thank you again for your kind words and for allowing us to support you both. The Guardian Angel Carers Spelthorne Team
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Review from J P (Daughter of Client) published on 17 August 2026 Submitted via Website•
Overall Experience
My mum experienced all levels of care from GA. Firstly an introduction to care of 1 hr fortnightly . In Dec25 my mum experienced a trauma & GA response was simply incredible. Immediate response to her house , breaking in as key safe not quite installed & assisting paramedics. Staying with her in...
My mum experienced all levels of care from GA. Firstly an introduction to care of 1 hr fortnightly . In Dec25 my mum experienced a trauma & GA response was simply incredible. Immediate response to her house , breaking in as key safe not quite installed & assisting paramedics. Staying with her in hospital all night until I could get there . My mum recovered well & on returning home extra care was needed. GA put this in place quickly & were able to reduce as needed. Unfortunately a fall led to a broken wrist & again GA responded quickly. My mum became unwell & we asked for a live in arrangement. GA made the placement quickly & considerately to my mums needs. Finally my mum required a waking carer too so she could be well assisted & monitored at night. All at GA have delivered with great care, professionalism & compassion both to my mums needs & my families.
I'm extremely grateful we found GA to start care & had an immediate "go to "when desperately needed. Enormous thanks.
↩Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for taking the time to share such a heartfelt review. It means so much to everyone at Guardian Angel Carers to know that we were able to support your mum and your family through what was such a difficult and worrying time.
We are incredibly proud of our care team and the...
Thank you so much for taking the time to share such a heartfelt review. It means so much to everyone at Guardian Angel Carers to know that we were able to support your mum and your family through what was such a difficult and worrying time.
We are incredibly proud of our care team and the compassion, flexibility and dedication they showed as your mum's needs changed. Being there when you needed us most is exactly what we strive to provide, and it was a privilege to support your mum throughout her journey.
Thank you for putting your trust in Guardian Angel Carers. We are truly grateful for your kind words and wish you and your family all the very best.
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Review from Peter N (Client / Service User) published on 17 August 2026 Submitted via Website•
Overall Experience
l had a very good experience. All the carers who came to me were excellent and a couple of them
were outstanding. They took trouble and care and understood my needs very well. l will usevyou again if l can - perhaps around Christmas time. l would recommend you to others. Thanks.
l had a very good experience. All the carers who came to me were excellent and a couple of them
were outstanding. They took trouble and care and understood my needs very well. l will usevyou again if l can - perhaps around Christmas time. l would recommend you to others. Thanks.
↩Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for your wonderful review. We're delighted to hear that you had such a positive experience with our CareAngels and that they took the time to understand and support your individual needs.
It means so much to us to hear that our CareAngels were outstanding, and we'll be sure to...
Thank you so much for your wonderful review. We're delighted to hear that you had such a positive experience with our CareAngels and that they took the time to understand and support your individual needs.
It means so much to us to hear that our CareAngels were outstanding, and we'll be sure to share your lovely feedback with the team.
We would be absolutely delighted to support you again around Christmas time, and thank you for recommending Guardian Angel Carers to others.
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Review from L D (Daughter of Client) published on 6 July 2026 Submitted via Website•
Overall Experience
Guardian Angels have provided mum with compassion, care, patience and understanding as she adjusts to her new normal. That's the most important thing. But, they have also extended the patience, understanding and guidance to me as I also navigate the new. Excellent and professional care provision...
Guardian Angels have provided mum with compassion, care, patience and understanding as she adjusts to her new normal. That's the most important thing. But, they have also extended the patience, understanding and guidance to me as I also navigate the new. Excellent and professional care provision all round.
↩Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for taking the time to leave such a thoughtful review.
Your kind words truly mean a great deal to all of us. Supporting your mum as she adjusts to her new normal has been a privilege, and we're so pleased that she has felt cared for with compassion, patience and...
Thank you so much for taking the time to leave such a thoughtful review.
Your kind words truly mean a great deal to all of us. Supporting your mum as she adjusts to her new normal has been a privilege, and we're so pleased that she has felt cared for with compassion, patience and understanding.
We're especially touched that you mentioned the support you've received as well. We know that this journey is often just as significant for family members, and we're always here to offer reassurance, guidance and a listening ear whenever it's needed.
Thank you for trusting Guardian Angels to care for your mum. It means so much to us to know we've been able to make a positive difference to both of you, and we'll continue to be here to support you every step of the way.
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Review from Marc W (Son of Client) published on 12 June 2026 Submitted via Website•
Overall Experience
Just noting that we have been using Guardian Angels for a couple of years now and really value their flexibility and attentiveness to client needs. In the last month my father has needed (at short notice) visits to the hospital and after-care support following minor surgery. GA accompanied him to...
Just noting that we have been using Guardian Angels for a couple of years now and really value their flexibility and attentiveness to client needs. In the last month my father has needed (at short notice) visits to the hospital and after-care support following minor surgery. GA accompanied him to his appointments and left notes for me to read that were invaluable. The daily notes from GA visitors are useful in general and the team really go above and beyond to be proactive in communicating with us when things happen with Dad - which they do periodically!
↩Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for your kind review and for trusting us to support your father over the last couple of years.
It means a great deal to hear that our flexibility and attentiveness have made a positive difference to both your father and your family. We understand how important it is to have...
Thank you so much for your kind review and for trusting us to support your father over the last couple of years.
It means a great deal to hear that our flexibility and attentiveness have made a positive difference to both your father and your family. We understand how important it is to have reliable support in place, especially when unexpected situations arise, and we're so pleased that we were able to assist with his hospital appointments and after-care following surgery.
We're particularly glad that the notes left by our Care Angels have been helpful and reassuring. We know that when a loved one is receiving care, good communication is essential, and we always strive to keep families informed and involved. It's lovely to hear that our daily notes and proactive updates have provided you with peace of mind.
Your father has been an absolute pleasure to support, and we are grateful for the relationship we have built with him and your family over the years.
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Review from R N (Client / Service User) published on 29 May 2026 Submitted via Website•
Overall Experience
I have just a short contact yet,but the carers always relaible,concentrate my wish. If I need an appoinment,wich was not planned, they flexible, find the solution for me.I'm happy with their support. Later on I will need more help,so if my financial situation let me do,I would like to ask for more...
I have just a short contact yet,but the carers always relaible,concentrate my wish. If I need an appoinment,wich was not planned, they flexible, find the solution for me.I'm happy with their support. Later on I will need more help,so if my financial situation let me do,I would like to ask for more help
↩Reply from Liz Ellis, Registered Manager at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you for taking the time to leave us a review.
We are delighted to hear that you are happy with the support you have received so far. It is wonderful to know that our Care Angels are reliable, listen to your wishes, and are able to be flexible when unexpected appointments or changes...
Thank you for taking the time to leave us a review. We are delighted to hear that you are happy with the support you have received so far. It is wonderful to know that our Care Angels are reliable, listen to your wishes, and are able to be flexible when unexpected appointments or changes arise. Our aim is always to provide care that is tailored to each person's individual needs, and we are pleased that you feel supported by the team. As your needs change in the future, we will be here to discuss any additional support you may require and help you explore the options available to you. Thank you again for your kind words and for choosing Guardian Angel Carers.
Best wishes,
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Review from C S (Daughter of Client) published on 29 May 2026 Submitted via Website•
Overall Experience
Guardian Angels have been caring for our mum since March 2026 after being discharged from hospital. The care angels are kind, caring and professional, helping my mum daily with her care needs. After staying with mum initially (I live quite a distance) I feel that their punctual visits, continuing...
Guardian Angels have been caring for our mum since March 2026 after being discharged from hospital. The care angels are kind, caring and professional, helping my mum daily with her care needs. After staying with mum initially (I live quite a distance) I feel that their punctual visits, continuing kindness and routine are helping mum to get better. Mum is very happy with everything. Reading the care visit reports on the app is very reassuring and any questions that arise are answered by the very helpful office team. In the very first stages of mums care Guardian Angels were very supportive in putting everything in place which was and still is much appreciated. Thank you.
↩Reply from Louise Cobban, Director at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for your lovely review. We are delighted to hear that your mum is happy with the support she receives from our CareAngels following her return home from hospital. It means a great deal to know that our team's kindness, professionalism and reliability have helped both your mum and...
Thank you so much for your lovely review. We are delighted to hear that your mum is happy with the support she receives from our CareAngels following her return home from hospital. It means a great deal to know that our team's kindness, professionalism and reliability have helped both your mum and your family feel reassured. We are also pleased that the care app and support from our office team have provided additional peace of mind. Thank you for trusting Guardian Angel Carers with your mum's care.
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Review from Nick D (Son of Client) published on 29 May 2026 Submitted via Website•
Overall Experience
My father had a stroke 2 years ago, and now has reduced mobility. He has a carer who assists him every morning for half an hour, and some evenings too. He is so thankful for the service they provide. It is very bespoke to his individual circumstances. He enjoys the independence of living at home...
My father had a stroke 2 years ago, and now has reduced mobility. He has a carer who assists him every morning for half an hour, and some evenings too. He is so thankful for the service they provide. It is very bespoke to his individual circumstances. He enjoys the independence of living at home and Guardian Angels allows him to do this. All the carers are wonderful, patient and understanding. As well as performing their tasks excellently, they offer him friendly company and are always very professional and respectful. This also goes for the management team in the office, who are happy to receive feedback and to offer advice, support and help where possible.
Dad is very happy with the service that Guardian Angels provide, and the family are totally reassured, knowing that our father is so well cared for by a first class team.
↩Reply from Louise Cobban, Director at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for taking the time to share your experience and for your incredibly kind words.
We are so pleased to hear that your father is happy with the support he receives from our team and that our care has helped him maintain his independence at home following his stroke. Providing truly...
Thank you so much for taking the time to share your experience and for your incredibly kind words. We are so pleased to hear that your father is happy with the support he receives from our team and that our care has helped him maintain his independence at home following his stroke. Providing truly person-centred care that is tailored to each individual's needs is at the heart of what we do, so it means a great deal to know this has made such a positive difference to your father and your family. Your comments about our carers being patient, understanding, professional and respectful will be warmly appreciated by the whole team. We are also grateful for your recognition of our office staff and management team - supporting both our clients and their families is something we care deeply about.
Thank you again for your trust and support. It is a privilege to care for your father, and we are delighted that your family feels reassured knowing he is in safe and caring hands.
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Review from John K (Son of Client) published on 29 May 2026 Submitted via Website•
Overall Experience
My mother has been extremely satisfied with the levels of support provided to her by the very professional, knowledgeable and proactive team of carers that attend to her needs twice daily. This level of support is so reassuring to the family and whenever an adjustment is needed the response is...
My mother has been extremely satisfied with the levels of support provided to her by the very professional, knowledgeable and proactive team of carers that attend to her needs twice daily. This level of support is so reassuring to the family and whenever an adjustment is needed the response is quick and supportive. The sense of community is further enhanced with periodic gatherings at the GA Office for seeing others and having a good chat and laugh with refreshments. My mother has already been to a couple of these and really enjoys them. My special thanks to Jade for operational tweaking of roster when asked and rest of the office team! GA is really delivering exemplary care.
↩Reply from Louise Cobban, Director at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for your wonderful review and kind words. It truly means a great deal to us to hear how happy your mother is with the care and support she receives from our team.
We are delighted that both your mother and your family feel reassured and supported, and we're especially pleased to...
Thank you so much for your wonderful review and kind words. It truly means a great deal to us to hear how happy your mother is with the care and support she receives from our team. We are delighted that both your mother and your family feel reassured and supported, and we're especially pleased to hear that the flexibility and responsiveness of our office team has made a positive difference. Jade and the wider team will be so grateful for your recognition. It's also lovely to know your mother has enjoyed attending our community gatherings at the GA Office. Creating opportunities for companionship, laughter, and connection is something we are very passionate about.
Thank you again for placing your trust in Guardian Angel Carers. Supporting your mother with compassionate, high-quality care is always our priority, and your feedback means the world to us.
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Review from Adrian R (Client / Service User) published on 22 May 2026 Submitted via Website•
Overall Experience
I am extremely satisfied with the service provided, the carers are without exception kind, thoughtful & considerate. The office staff are always helpful. All in all a 5 star service, that compares very well with a top rate nursing home.
I am extremely satisfied with the service provided, the carers are without exception kind, thoughtful & considerate. The office staff are always helpful. All in all a 5 star service, that compares very well with a top rate nursing home.
↩Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for your lovely review. Reading comments like yours genuinely means the world to us.
We are delighted to hear how happy you are with the support you receive from our team. Knowing that our carers are seen as kind, thoughtful and considerate is especially important to us, as these...
Thank you so much for your lovely review. Reading comments like yours genuinely means the world to us. We are delighted to hear how happy you are with the support you receive from our team. Knowing that our carers are seen as kind, thoughtful and considerate is especially important to us, as these are the qualities we strive to bring to every visit. We know that inviting people into your home is a matter of trust, and we never take that for granted. Your kind words about our office team are also greatly appreciated. We work hard behind the scenes to ensure everything runs smoothly, so it is wonderful to know that this support is making a difference to your experience.
To hear you describe our service as a 5 star service that compares so well with a top rate nursing home is an incredible compliment. Our aim is always to provide the highest standard of care while enabling people to remain comfortable and independent in the place they know and love most , their own home.
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Review from Trisha C (Daughter of Client) published on 20 May 2026 Submitted via Website•
Overall Experience
The team have been invaluable to our family, looking after our parents over the last few years. From the start they have been caring and wanting to understand how they can help our parents to enjoy their life at home in 'their' way. Guardian Angels get to know Mum's routine and care for her in the...
The team have been invaluable to our family, looking after our parents over the last few years. From the start they have been caring and wanting to understand how they can help our parents to enjoy their life at home in 'their' way. Guardian Angels get to know Mum's routine and care for her in the correct way so that it 'fits' with her home life. The team are always ready to help to assist in any way. They were flexible with assistance when my Dad needed more care at home and were always so kind and patient with him. After his passing we were able to adjust care time for Mum that suited her needs. Mum has a great relationship with her carer, (and us) who feels part of our family. We feel grateful we have such a kind and caring team on our side who look after our Mum like their own.
↩Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for your incredibly kind words.
It has been such a privilege to support your family over the years and to get to know both your Mum and Dad personally. We know how important it is for people to remain at home, living life in the way that feels comfortable and familiar to them,...
Thank you so much for your incredibly kind words. It has been such a privilege to support your family over the years and to get to know both your Mum and Dad personally. We know how important it is for people to remain at home, living life in the way that feels comfortable and familiar to them, so it means so much to hear that our team has helped make that possible for your parents. Your words about the care and patience shown to your Dad during such an important time are especially touching. We are so pleased we could support both him and your family with the kindness and flexibility you deserved. The relationship between your Mum, her carer, and your family is exactly what home care should feel like, built on trust, familiarity, and genuine care. Knowing that you feel we look after your Mum "like our own" is one of the biggest compliments we could ever receive.
Thank you again for placing your trust in us and for taking the time to write such a heartfelt review
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Review from Claire N (Daughter of Client) published on 14 May 2026 Submitted via Website•
Overall Experience
I have been using Guardian Angels for 18 months now to care for my mum. Mum has dementia. They look at ways that assist her with her condition. I am extremely satisfied with the care they provide. They are super responsive and go above and beyond in all that they do.
If I have ever had a...
I have been using Guardian Angels for 18 months now to care for my mum. Mum has dementia. They look at ways that assist her with her condition. I am extremely satisfied with the care they provide. They are super responsive and go above and beyond in all that they do. If I have ever had a query or minor issue. They always respond quickly efficiently and with a friendly vibe. I have highly recommended them on numerous occasions to other people looking into needing additional care.
The quality of care and trust is most important to me as they spend more time with mum than anyone else.
↩Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
It has been such a privilege to support your mum over the past 18 months, and we're so pleased to hear how happy you are with the care she receives. We know how important it is to support someone living with dementia in a way that feels right for them, so it's wonderful to hear that the team are...
It has been such a privilege to support your mum over the past 18 months, and we're so pleased to hear how happy you are with the care she receives. We know how important it is to support someone living with dementia in a way that feels right for them, so it's wonderful to hear that the team are taking the time to understand your mum and find approaches that genuinely help her day to day.
Your words about trust really mean so much. We completely understand how important that is, especially when our Care Angels are such a big part of your mum's daily life, and it's something we never take for granted.
We're also really glad you've felt supported by the office team and that any queries have been handled quickly and in a friendly way - that's exactly what we aim for.
Thank you for recommending us to others, it truly means the world. We're always at the end of the phone, or you can pop in the office to see us
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Review from Pauline W (Client / Service User) published on 14 May 2026 Submitted via Website•
Overall Experience
I had a very bad reaction to a covid injection last weekend. Jo and Maia took over looking after me and constantly changing the bedding. I felt so sick that I didn't know what was happening.but it was wonderful to be able to leave it all in their capable hands
and just get better. Wonderful care
I had a very bad reaction to a covid injection last weekend. Jo and Maia took over looking after me and constantly changing the bedding. I felt so sick that I didn't know what was happening.but it was wonderful to be able to leave it all in their capable hands
and just get better. Wonderful care
↩Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for sharing this - we're so sorry to hear how unwell you were, that must have been a really difficult experience.
We're so pleased that Jo and Maia were there to support you when you needed it most. Being able to step in, keep you comfortable, and take care of everything around...
Thank you so much for sharing this - we're so sorry to hear how unwell you were, that must have been a really difficult experience.
We're so pleased that Jo and Maia were there to support you when you needed it most. Being able to step in, keep you comfortable, and take care of everything around you so you could just focus on resting and recovering is exactly what we're here for. It's lovely to hear that you felt safe in their hands during such a worrying time.
We'll be sure to pass your kind words on to Jo and Maia, it will mean so much to them.
Wishing you a continued recovery, and please remember we're always here for you to help and support you
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 May 2020
Overall Good
CaringGood
EffectiveGood
ResponsiveOutstanding
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede.
There are no accreditations posted yet for Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede.
Meet the Team (2)
Louise CobbanJob Title Business OwnerJoined 2018
Louise’s Story
Louise began her career in care in 2013, bringing with her a strong foundation in customer service from her earlier roles in retail....
Louise’s Story
Louise began her career in care in 2013, bringing with her a strong foundation in customer service from her earlier roles in retail. Over the years, she has progressed through a variety of positions—including Carer, Care Supervisor, Care Coordinator, and Complex Care lead—building both hands-on experience and a deep understanding of the care sector.
Now a multi-branch Registered Manager and business owner, Louise is passionate about delivering care that is not only high-quality and person-centred, but also responsive to the evolving needs of her community. Her work has been recognised at both local and regional levels, including:
Franchise of the Year 2022 – Spelthorne Business Awards
Support Award 2023 – Clinical Research Network (Kent, Surrey and Sussex)
Finalist, Homecare Provider of the Year – Surrey Care Association
Louise is known for her innovative thinking, and she actively contributes to research and service development across the home care sector. Her leadership is rooted in strong values—compassion, reliability, friendliness, professionalism, quality, and innovation—and a personal drive to lead an outstanding service that truly makes a difference.
Liz EllisJob Title Registered ManagerJoined 2020
Liz’s Story
Liz has worked in the care industry since early 2013, following a background in retail and customer service. Those early roles helped...
Liz’s Story
Liz has worked in the care industry since early 2013, following a background in retail and customer service. Those early roles helped develop strong interpersonal and communication skills, which have served as a solid foundation throughout her career in care.
Since then, Liz has gained extensive experience across various roles, including Carer, Care Supervisor, Care Coordinator, and in Complex Care. Her journey through these roles has shaped her deep understanding of care delivery and her commitment to continuous improvement.
Today, Liz is the Registered Manager for two Guardian Angel Carers branches, where she leads with passion, professionalism, and a clear focus on quality. She is dedicated to developing outstanding care services that are responsive to the needs of individuals in the community, and she takes pride in mentoring her team to deliver compassionate, person-centred care every day.
Frequently Asked Questions about Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
How much does Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede cost?
The agency lists fees between £28.50 and £40.50 for hourly visiting care and between £1,686 and £1,953 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS).
How many Carers does Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede employ?
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede to verify any information. View our terms and conditions. Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede has an Enhanced Service -what an Enhanced Service includes.
