Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede

We needed a carer for mum coming out of hospital, because she had fractured her spine. I was able to be with her for a week or so but then needed evening care incase she needed her commode or needed the toilet etc. I called Guardian Angel among others to put support into place, they were by far the most professional during the "get to know you" session. That care and attention led me to choose them because I wanted to be sure mum would be ok without me. Once the care was in place and started I was relieved that the attention to detail and care that I saw in the "meet me" session was also reflected in the carers. Extremely friendly yet always professional. I will not hesitate again in using Guardian Angel in the future. If you are looking for a care agency do not hesitate in contacting Guardian Angel. Their fees are on the higher end, but honestly you definately pay for what you get with them.

Lovely to deal with such a great caring team - the help given Mum with her daily tasks and personal care has been excellent, the family have really appreciated the support we have received - I don't know what we would have done without you all. Thank you

I am hugely grateful to all the team for the support they have given both my father and myself over the past 2 years and would highly recommend them - true Guardian Angels!

I've been with Guardian for over 2 years. I feel very safe and very looked after. Nice to see friendly faces. The carers are always on time. I have the same carer and we have build a safe friendship. I would recommend Guardian Angel Carers to anyone who needs help.

All the staff have been really kind and helpful staff. Which has provided us with peace of mind.

The carers are always punctual and show great respect for the home and also their client.

I have previously used Guardian Angels for the care of my father and they were amazing. So when recently my mum broke her arm and needed support after being in hospital I had no hesitation in reaching out to Jess who was fantastic she immediately visited my mum in hospital to assess her - put lovely careers all in place in a matter of hours and made my mum feel cared for and safe. All the careers are so kind and gentle with my mum and this has been invaluable to us as a family. Thank you all at Guardian Angels

I have been using the services of Guardian Angel Carers for a few months on an ad hoc basis for those times when I'm not available to help Mum at home and I have to say, they've been an absolute life-saver.

Mum was initially apprehensive about using agency carers but now she looks forward to every visit with relish. They are always kind, capable and extremely good company for her. We have now started using the Angels to help Mum to get herself up and dressed on a regular basis, and amazingly she agreed without hesitation- such is her enthusiasm!

For my part, they go above and beyond to accommodate my unpredictable schedule and last minute requests. The communication and reliability is first class. 100% endorsement for this company!

My mother has had care provided by Guardian Angels for the last four and a half years. Over that time they have always responded promptly and compassionately whenever her care needs have changed, especially when we've been faced with emergencies and they've responded so quickly to urgent requests. Overall, the service has provided the family with assurance and comfort that mum is safe and looked after. The ability to read a note of every care visit has also been very welcome as I live over 100 miles away and it has provided extra assurance about mum's wellbeing, as well as flagging up any potential concerns. Now that mum has moved into residential care we can look back knowing that the service provided by Guardian Angels was the key to her being able to stay in her own home as long as possible.

We don't use all the services they can help with but feel safe in knowing that when we need further assistance they are able to help.

Kind caring genuine staff usually on time . Very approachable management. Very quick at dealing with any problems arising.

Thank you

I have always found the carers to be cheerful, adaptable, willing and sensitive to my needs. The standard and consistency of care is very good. They are resourceful in tackling tasks I find difficult. I look forward to their visits and have no hesitation in recommending this service.

When my father became seriously unwell last month, Guardian Angels responded to our call by arranging a visit the same day. Two days later we had a wonderful carer living in full-time - we could not be more pleased with the support we received when we really needed it. My father's carer is kind and patient, and he has quickly grown used to her looking after him. The family can now visit and enjoy our time together.

Guardian Angels are very easy to contact and understand he issues being discussed. They are quick to provide solutions. The carers they provide are excellent. Friendly and really build a rapport with the client.

Our family is new to the Guardian Carer service as my mum needs greater support at home and help at meal times. We have been very pleased with the level of care and attention shown in setting up my mum's service plan and the level of support that Guardian Carers have provided so far. It is a great relief that mum is getting the regular company and help at meal times she now needs, and is able to stay in the home she loves. The family visit her regularly but it is a huge comfort that Guardian Carers give her the extra visits required. The team have already reviewed my mum's care plan and are happy to provide extra support when requested. Many thanks.

Guardian Angels Spelthorne are the best care providers we have ever had. Due to my son's complex needs, we had to be sure the care was the highest level. For over a year, their service has provided him with professionalism kindness patience and humility. Every caregiver without exception is excellent. We recently had an emergency with a feeding tube and I went into panic mode over the carers remained calm reassuring and professional. I have had other agencies over a number of years that ranged from just about acceptable to Ok. Guardian Angels are in a league of their own where caregiving is concerned. From the extremely helpful office team to the carers providing the care I would highly recommend them.

Very pleased with the service and support from Guardian Angels. Mum had a fall and needed care put in place to enable her to return home. Guardian Angels team were great and found a way to help at very short notice. Mum was quite wary about having 'new' people in the house, however, the friendliness, professionalism and adaptable approach of the carers to meet Mum's needs quickly allayed any worries she had. Mum now looks forward to their visits and speaks very highly about the carers who look after her. We are grateful that we found the Guardian Angels team and would highly recommend them.

The Guardian Angel team have been a great support and help for Mum and Dad over the last year. Our lovely ladies who visit are always kind, friendly and reassuring, treating our parents in a positive and respectful manner. They arrive happy and engage our parents in jolly and current conversations. They understand both of our parent's needs and cater to this effect, whilst respecting our parent's house routine. Mum and Dad look forward to their visits and we are so happy this has been a positive experience for them. The office staff are always happy to talk and ensure the care is what we need and quick to help if more/less care is required, making changes quickly and positively. Our family are very grateful for all the help we receive from the whole team.

Pleased with the overall service and easy to contact when needed. All staff are very friendly and the carers are so helpful. Good time keeping, reliable and the rota is provided clearly giving you plenty of time with any changes for coming weeks.