Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
3 Thurlestone Parade, High Street,
Shepperton
TW17 9AR
We can't thank Guardian Angels enough for their flexibility, commitment and absolute professionalism
Wendy R (Daughter of Client)
Friendly and super efficient carers and admin staff - always supportive of Dad and myself
C T (Daughter of Client)
I know my mother fully appreciates them all and so do I.
Michelle S (Daughter of Client)
Due to the bespoke nature of the care we offer our clients, we will carry out an individual assessment and tailor your care to your needs. Please call to discuss your needs and pricing.
These prices are only a guideline, please contact Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede to find out the exact price for your requirements.
Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede has a Review Score of 9.8 (9.789) out of 10, based on 28 reviews in the last 2 years.
Over all time Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede has 62 reviews.
5.0 out of 5
Thank you so much for your kind and thoughtful words. It has been a privilege to support your mum over the past four and a half years, and we're truly grateful for the trust you and your family placed in Guardian Angel Carers.We're especially pleased to hear that our responsive approach and care visit notes helped provide reassurance, particularly from a distance. Supporting your mum to remain safe, well cared for, and independent in her own home for as long as possible has always been our priority.We wish your mum all the very best in her new chapter in residential care, and we're proud to have been part of her journey.With warmest regards,The Guardian Angel Carers Team
5.0 out of 5
Thank you so much for your kind and thoughtful review. We're delighted to hear that your mum is happy with the care she's receiving and that our visits are having such a positive impact on her daily wellbeing.It's lovely to know that she feels comfortable and supported, and that trust has grown to the point where personal care routines are now smooth and stress-free.We're also pleased to hear that the whole team - both carers and office staff - have made you feel confident and reassured. Providing compassionate, consistent care is what we're all about.Please don't hesitate to reach out if your mum's needs change - we're always here to help.With heartfelt thanks,Elizabeth EllisRegistered ManagerGuardian Angel Carers - Spelthorne, Elmbridge & Runnymede
4.0 out of 5
Thank you for your kind feedback. We're so pleased to hear that you're having a positive experience with our carers. We strive to be kind, genuine, and reliable, and punctuality is always a top priority when supporting our clients.Our office team is always just a phone call away and ready to assist with any enquiries promptly and efficiently.We look forward to continuing to care for your aunt in the future as she has become part of our GuardianAngels family
5.0 out of 5
Thank you for your lovely feedback. We're so pleased to have been able to support your husband in accepting help, and that it's brought some relief to you and your family. Please know we're always here for you all, don't hesitate to call if there's anything we can do. The girls really enjoy visiting your husband. He has a wonderful sense of humour and they get along with him well.
4.0 out of 5
Thank you for your kind words. We're truly grateful for your feedback and are delighted to hear that you feel supported and well cared for. It's wonderful to know that our team's cheerfulness, adaptability, and sensitivity to your needs have made a positive impact. We'll be sure to share your comments with the carers - they'll be thrilled to know their efforts are appreciated. Your recommendation means a great deal to us. Thank you again for your trust in our service.
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your experience. We're so pleased we could be there for your family when you needed support, and it's heartening to hear how well your father got on with his carer. Knowing that our support helped create a calm and comforting environment for your family means a great deal to us. We'll be sure to pass your feedback on to the team - it will truly be appreciated.Warmest regards,The Guardian Angels Team
5.0 out of 5
"Thank you so much for your kind words! We're thrilled to hear that Guardian Angels has been able to provide you with excellent service and support. It's wonderful to know that our carers have been able to build a great rapport with mum and truly make a difference to her day to day life. Were Grateful for the opportunity to care for mum and look forward to supporting her in the future"
5.0 out of 5
Thank you for your amazing feedback. It's so wonderful to hear that the Guardian Angel Care service has been a positive support for your mum and your family. We are glad to hear that her care plan was created with her unique needs in mind, helping to ensure she has the right level of support while staying in the home she feels most comfortable in. Knowing that the team is regularly reviewing and adjusting the care plan to meet her evolving needs must provide a great sense of reassurance. It's also so comforting to hear that Mum is getting the regular companionship and assistance, especially at meal times, which must really help you all feel supported. I know our carers enjoy mums company and her sense of humor.
5.0 out of 5
Thank you so so much for your kind words and review! We all truly love visiting you and your son and are so glad you look forward to seeing us too!
5.0 out of 5
Thank you so much for sharing your kind words! We're thrilled to hear that Guardian Angels has been able to support your mum during such a challenging time. It's wonderful to know that the carers' approach helped put her at ease. I know the carers enjoy Mum's visits as she has a great sense of humour. We're also happy to hear that she now looks forward to their visits-it speaks volumes about the care and connection they've built. Thank you again for recommending us; it truly means a lot, and we're so grateful to have been able to help. Wishing your mum continued comfort, support, and care in her own home!
5.0 out of 5
Thank you so much for your kind words! The CareAngels absolutely love visiting your mum and dad, they're such a warm, happy couple, and it's always a joy to see them. Mum's thoughtful gesture of offering a hot cup of tea is always such a lovely touch and the girls truly look forward to their time together. We're so grateful for the opportunity to care for them!
5.0 out of 5
Thank you so much for your kind words! We're thrilled to hear that you've been happy with our service. It's wonderful to know that our team has been easy to reach and that our carers have been so helpful. We really appreciate your feedback on our timekeeping and the clarity of the rota-it's great to hear that it's been working well for you. Our team truly values the relationships we build with those we care for and it's lovely to know that we've been able to meet your expectations. Thank you again for sharing your experience!
5.0 out of 5
Thank you for your review, I know the care team are looking forward to seeing Dad more regularly and during the week now not just the weekends while he gets back on his feet, let's get him back to lunch on the balcony in time for summer!
5.0 out of 5
Thank you for your review, it has been a pleasure to get to know your parents better over the past few months and we love seeing your sister pop into the office!
4.0 out of 5
Thank you for your review, we are pleased that on the whole you are pleased with our service and so grateful for your constructive feedback. We're sorry you don't feel there is communication with your schedule. We do email you a schedule in advance each week, which is opened, however, we are always happy to look for other ways of communicating this and make improvements. Our carers all receive Alzheimer's training. What we do know, is that for people living with Alzheimer's, it really is unique to each person the care they receive and not a 'one size fits all' approach works. Sometimes this can take time, innovation and thinking outside the box to achieve tasks and other activities or sometimes we are unfortunately unsuccessful.
5.0 out of 5
Thank you for your review! We were so pleased we could help!
5.0 out of 5
Thank you for your review, we love our visits with your daughter - she brings a smile to everyone's face every visit!
5.0 out of 5
Thank you for your review of our services and taking the time to do so it means a lot to us. We are so glad we can help and enjoy our visits as much as Mum does
5.0 out of 5
Thank you for your review of our home car service. It was a pleasure to get to know Dad in the short time we saw him, thank you.
5.0 out of 5
Thank you so much for your review of our service. It was an absolute pleasure to support your mum, she holds a very special place in the Guardian Angels Family as do you and your family.
The Review Score of 9.8 (9.789) out of 10 for Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede is based on 27 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
As a child, I was fortunate enough to grow up with my grandparents having an active role in my childhood. I have fond memories of my grandmother collecting me from school, and many a summer's days with my grandfather helping him with the gardening and in his workshop. Having reached their 90th milestones I can see how it is now my role to give back to them all the love, care and support they gave to me all those years ago.
I admire our elderly community for their bravery and commitment, and strongly believe it is my duty to support them in their time of need; for we wouldn’t be where we are today without them. I, like many others, didn’t leave school with my career path set out in the care industry, but looking back I can’t believe I had never considered it. I feel very lucky to be able to combine a career with my passion for spending time with people and improving their quality of life.
This is echoed in the ethos of Guardian Angel Carers, which is why I wouldn’t have chosen any other company. Our unique, personal and exemplary service is exactly what our loved ones deserve. And together with friends, family and other healthcare professionals, it is our goal to support those in need of a helping hand to live independently at home.
I have worked in the care industry in various job roles since early 2013. Prior to this I worked in retail; mainly in customer service which gave me a strong skill set to carry forward into the world of care. Nine years later, I am still in the industry and I have worked as a Carer, Care Supervisor, Care Co-ordinator and have gained knowledge and experience in Complex Care.
I like care because of the development and growth that can be achieved; there are always new things to learn. I am currently on my two-year pathway to becoming Registered Manager which will give me valuable experience, knowledge and understanding of the care needs in my community.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede to verify any information. View our terms and conditions. Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede has an Enhanced Service - more info.
