Radfield Home Care Wycombe, Beaconsfield & South Bucks

Very satisfied. Good carers.

They acted with great care and professionalism. They have also been very accommodating with changes in the care rotas while waiting for Mum to come home. I can't recommend them highly enough.

I was in need of some support for my mum and was absolutely delighted to find the team at Radfield, South Bucks. From the initial visit by the supervisor, the support from the member of staff in the office and of course the care provided by the carer we felt supported throughout. The overall approach has felt one of kindness and empathy both to Mum and me at what has been a challenging time. Unfortunately events overtook us and Mum has needed a more permanent care solution but I wouldn't hesitate to recommend this team.

The staff team at Redfield have been caring for my husband who has dementia for nearly 18 months. They have all been very professional and supportive. We have benefited from their experience with both their advice and suggestions, flexibility from both sides working together in my husband's best interests. Nothing too much trouble whatever the day brings. They are both patient, encouraging and get the best out of my husband. A willingness to come at all costs even when access is very challenging e.g through high water/flooding.

We have used Radfield since July 2022 and always been satisfied. Minor issues have always been quickly resolved. Highly recommended.

A fabulous day's entertainment for my mum and all the other attendees. Activities, care and socialising with kindness and enthusiasm. I spent time with the group sheltering from the rain last week, along with dogs and grandchildren. I could see the improved mood and engagement in everyone by the end when I came to collect my mum. I only wish there were more of them.

Always very good!

Radfield Home Care have been visiting my aunt for over a year and have made such a difference to my life. The carers are patient and kind, keeping an eye on everything including her cats and feeding the birds. All the staff, including the office staff are very supportive and communication is excellent. I am off on holiday this week and know that my aunt will be in safe hands and well looked after. Thank you all very much.

We have had Radfield Home Care attend to both Mum and Dad's needs, particularly around mealtimes, for more than a year now. Everything about their provision has been completely first-class, from telephone interaction, email correspondence, planning, service execution and follow-up. On occasions when small difficulties have arisen, often for reasons not their making, Radfield have been quick to attend, creative in suggestive solutions and have listened and responded exactly as needed. We have recently needed to increase cover up to four visits daily and the assessment of need and response has been exemplary. But, what really sets them apart is their care staff. When providing a complex service need, it can be easy to overlook the quality, but Radfield absolutely and completely care.

Very good company. Although would prefer a phone call if a carer is going to be late.

Very pleased with the reaction to changes of circumstances and needs. No complaints.

I have found all your carers to be kind, thoughtful, professional and friendly. My only slight criticism is that on two occasions the carers arrived one hour earlier than I had been told, which disrupted my schedule as that was my afternoon off! A call to advise me of a change to the rota would have been helpful. Otherwise, I have been very satisfied.

Radfield home care have provided support for my mother over the past year. I couldn't speak too highly of the professional and caring way that they have looked after my mother, who now has dementia. Having said that she still likes to have fun and always enjoys a good chat.

Our carers have been marvellous, they all have their different styles. They work very hard to make my mothers day interesting and different. My mother goes out on trips such as a walk in the park or around the shops to a meal in a restaurant. Or even a trip to a nail bar.

As my mother lives with us at home, having the carers from Radfield come in daily to look after her has given my husband and I a much-needed break. They are simply brilliant.

My husband looked forward to the carers coming to put him to bed each evening, they were so friendly, patient and caring. We can concur that we can support all the 5-star reviews below and cannot recommend highly enough Radfield Home care, a company with a real family feel that fully deserves its excellent CQC rating.

Communications are effective and we are quickly informed of any issues of concern. The carers themselves are terrific, providing good care, they are generally practical, adaptable and willing, manage to find humour in some challenging situations and above all they really do care. There really are some outstanding individuals on the team and we feel blessed to have chosen this agency.

Overall, Dad and I have been very happy with the care provided and it provides great assurance for me as I do not live locally. Radfield Care are always flexible too if I cancel a visit because I will be with Dad.

Radfield have always been a caring and flexible company. We use their services at least 5 days a week to look after my bed-ridden mother-in-law who has dementia, and the staff are always caring and compassionate. The management are always available, and when we need last-minute cover they do everything possible to help us out. Overall, an excellent service, I have recommended a few clients and will continue to do so. A great team and pleasure to deal with.

Excellent carers with a great customer focused support team behind them. Radfield have kept up with the changing requirements of our parents, communicating with us promptly and sensitively. The carers have shown good humour and patience in the face of challenging situations and have raised medical observations swiftly and with good sense. I thoroughly recommend Radfield.

I have been very impressed with the care, camaraderie and compassion that both my parents have received from Radfield Homecare. The vast majority of staff have been very kind and gentle, treating them both as fully functional adults and made them feel valued in spite of their severe ailments. Communication with Head Office has been good and my parents have been listened to. Head Office have also helped proactively with applications for additional care funds. My advice for anyone starting a care package is to give it time to bed in and communicate with the office staff and the carers. It is clear that Radfield staff want to get it right for you and will adapt their practices to meet your needs wherever it is possible. I cannot thank them enough.

Carers are always punctual, courteous, caring and very competent. Management is always accessible and helpful with any problem-solving. Overall experience of using this company is excellent. Would not hesitate to recommend Radfield.