Radfield Home Care Wycombe, Beaconsfield & South Bucks

11a Wessex Road Industrial Estate, Bourne End SL8 5DT
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9.9 46 Reviews
  • Radfield Home Care Wycombe, Beaconsfield & South Bucks, Bourne End
In the Wycombe, Beaconsfield and South Bucks communities, Radfield Home Care Wycombe, Beaconsfield & South Bucks offers an extensive range of high-quality services, including live-in care, personal care, meal preparation, respite care, and dementia care. Their wide range of offerings is crafted to address the unique requirements of each client with utmost expertise and empathy.

Every client at Radfield Home Care has a bespoke care plan tailored to their unique needs, ensuring they receive respectful and dignified care. The Care Professionals at Radfield are trained to deliver personalised care that is both compassionate and effective.

Celebrated as a Top 20 Home Care group (2024) by homecare.co.uk and awarded “Outstanding Home Care Group of the Year” at the 2023 Home Care Awards, Radfield Home Care’s success lies in their exceptional Care Professionals. These dedicated individuals are known for their warmth, integrity, and unwavering commitment to the community.

For those interested in understanding how Radfield Home Care Wycombe, Beaconsfield & South Bucks can make a difference in their lives, the team is available to help. They are ready to provide support and ensure every care need is met whenever it is required.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £33

Charge prices are tailored to customers, following a care consultation.

These prices are only a guideline, please contact Radfield Home Care Wycombe, Beaconsfield & South Bucks to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Matt Barnes (Owner)

Radfield Home Care Wycombe, Beaconsfield & South Bucks Reviews (46)

9.9

Radfield Home Care Wycombe, Beaconsfield & South Bucks has a Review Score of 9.9 (9.927) out of 10, based on 16 reviews in the last 2 years.
Over all time Radfield Home Care Wycombe, Beaconsfield & South Bucks has 46 reviews.

Overall Experience
  • 46
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Date Published
  • 46
  • 3
  • 7
  • 16
  • 30
Reviewer Connection to Radfield Home Care Wycombe, Beaconsfield & South Bucks
  • 15
  • 13
  • 5
  • 5
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 46, showing 41-46
Review from E G (Friend of Client) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Radfield Care looks after a lovely lady close to me. They are wonderful, their kindness, caring nature, professionalism with her is amazing and clear to see, as my lady is always so happy and praises them and has nothing but good to say about them and I appreciate the communication between us all.
Reply from Matt Barnes, Franchise Owner at Radfield Home Care Wycombe, Beaconsfield & South Bucks

Thank you so much for the positive feedback. It is a pleasure to help and I will pass your comments on to the care team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alan R (Son of Client) published on 19 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Recently engaged by me to look after my mother on a regular weekly basis I have been very impressed by the overall standard of care provided. My mother is housebound but is alert in all respects. This can make things extremely frustrating for her at times. I am particularly pleased by the level of communication
and feedback provided as to my mothers needs. The carers themselves are very diligent and caring and are good at building up levels of trust and empathy. I would have no hesitation in recommending this company to others.
Reply from Matt Barnes, Director at Radfield Home Care Wycombe, Beaconsfield & South Bucks

Thank you for taking the time to write this wonderful review, Alan. It is a pleasure to work with your mother and help her to stay independent at home. We will pass on your lovely words to the carers.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Phil H (Nephew of Client) published on 18 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Radfield have a good working knowledge of my aunt at both carer and management level. A distinct sense of empathy and professionalism appears to underpin their working practices. Difficulties and/or problems are dealt with using initiative and reference to appropriate agencies. The response time to
any queries is extremely prompt.
Reply from Matt Barnes, Franchise Owner at Radfield Home Care Wycombe, Beaconsfield & South Bucks

Many thanks for the review - it is much appreciated. It is a pleasure to assist with your aunt.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mark H (Son of Client) published on 28 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been cared for by Radfield since the end of October 2019.
We have always had great care from all of the staff that visit.
Reply from Matt Barnes at Radfield Home Care Wycombe, Beaconsfield & South Bucks

Many thanks, Mark, it is an absolute pleasure to help with your Mother and look forward to continuing to do so.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sally F (Daughter of Client) published on 28 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and support given to my mother has been exceptional. They have become companions to my mother, as well as providing her personal care, and showing flexibility in addressing her needs when she became more ill, enabling her to remain at home. They have also provided invaluable advice and guidance
to me.
Reply from Matt Barnes at Radfield Home Care Wycombe, Beaconsfield & South Bucks

Hi Sally, thanks so much for the positive feedback. It has been a pleasure looking after your mother and helping her to remain at home.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Karen J (Daughter of Client) published on 14 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Radfield is providing my mother with wonderful companionship and a level of care that is allowing my mother to stay living in her own home whilst maintaining her independence and dignity. My mother has dementia but is not ready to go to a home and Radfield has provided us with the right care solution
for my mother's needs at this stage of her condition and for the foreseeable future as my mother's care needs ramp up. Radfield provides us with wonderful care professionals who understand my issues and needs as well as those of my mother. They have listened to our particular needs and have understood the personal situation of my mother and have tailored their service accordingly. Finding Radfield has been a blessing - they have given me my life back whilst allowing me to know my mother is safe and well looked after by people I can trust when I am not there. I would definitely recommend Radfield Home Care Wycombe, Beaconsfield & South Bucks.
Reply from Matt Barnes at Radfield Home Care Wycombe, Beaconsfield & South Bucks

Thank you so much for your fantastic review. It is an absolute pleasure to support your mother and help her to continue to enjoy living in her own home.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.927)

Overview of Review Score

The Review Score of 9.9 (9.927) out of 10 for Radfield Home Care Wycombe, Beaconsfield & South Bucks is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.927 for Radfield Home Care Wycombe, Beaconsfield & South Bucks is calculated as follows: ( (90 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 96 Ratings = 4.927
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Radfield Home Care Wycombe, Beaconsfield & South Bucks is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jul 2021

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (11)

Meet the Team (2)

Matt

Matt Barnes

Job Title: Director Joined: 2019

Matt, co-owner and director of Radfield Home Care Wycombe, Beaconsfield and South Bucks, for the past 11 years has worked in the financial services sector as a research analyst, operations manager and client adviser, assisting individuals and businesses with their financial planning.

In addition, Matt has been involved in the start-up and development of SME’s, helping to put in place business systems to enable growth and scalability. Matt also has experience in recruitment and as a local business account manager in London within the fast-paced telecommunications industry.

As a qualified financial planner, Matt wants to use his experience to to grow a business in this rewarding sector, to help the local older community.


Matt explains, “Making a complete career change with a young family and launching Radfield Home Care has been a huge step change for us as a family. However, it also brings an extremely exciting time and allows us to to build something very special, that we know will become an invaluable care service to older people in our community, securing a financial future that can be passed to our children in years to come.”

Diana

Diana Gocan

Job Title: Care Manager Joined: 2024

We would like to introduce you to Diana, care manager for Radfield Home Care Wycombe, Beaconsfield & South Bucks. Diana is responsible for the day-to-day running of the office in line with CQC regulations and also for ensuring that the service is safe, caring, responsive, effective and well-led. She is the key point of contact for carers, clients and their families and promotes individual’s well being at all times.


Diana’s valuable experience, gained from a wide range of care sector positions, means she is ideally suited to the role. Diana details her professional journey to Radfield:


“I started working in care in February 2016 when I arrived in England. I worked for several domiciliary care companies before joining a care home in 2018. I began as a Care Assistant, but was quickly promoted to the positions of Medication Technician and Senior Care Assistant (Lead). During my time at the care home, I completed a 6-week Leadership Program, which I passed with Merit. At the same time, I also worked as a Care Assistant in complex care, where the focus was on clinical aspects like tracheostomy, peg feeding, and cough assist.


I have always been eager to develop my skills and grow in my career. So, in 2020, I applied for a supervisor position in a domiciliary care company and was successful. After just four months, I was offered the position of Registered Care Manager for the same company, where I stayed for another year. Following that, I held a Care Manager position for another domiciliary care company for two years, where I worked closely with NHS Mental Health.”


An instinctively caring person, Diana is passionate about delivering excellence in care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Wycombe, Beaconsfield & South Bucks to verify any information. View our terms and conditions. Radfield Home Care Wycombe, Beaconsfield & South Bucks has an Enhanced Service - more info.