Radfield Home Care Wycombe, Beaconsfield & South Bucks

I am extremely pleased with all the ladies who come to me.

I am very happy with all my carers, they look after me and we have a laugh together.

Thank you so much.

All contacts are very helpful and pleasant to deal with.

After being hospitalised, my aunt needed support to live independently and also needed the company to help her feel less lonely. She was previously a bright independent person, unable to go out alone but still very proud and in control in her affairs. After a week of being cared for by Radfield, my aunt is brighter, has made progress in what she can do independently and is taking much more interest in life. We met the whole team before they began working with her, we both met the team supervisor to discuss our requirements and hopes. Things could not be better, the carers are friendly, helpful and treat my aunt with respect. She has commented on how thoughtful they are, being proactive in things that they see need doing. She was thrilled at being helped into the garden by one of “the girls” so that they could sit and have lunch together in the garden. Communication with the company is excellent, and being able to view every visit note is really helpful.

My daughter is 18 and disabled. She has gone to University 300 miles away from home in Buckinghamshire. With Covid impacting everyday life we looked around carefully to find a company that wanted to understand her and support her. We researched care companies and had good zoom meetings with Radfield, welcoming, wanted to listen to our daughter and a positive attitude. Our daughter has been at uni now for 7 weeks - she has a great care package, a main carer and a couple of others who create a 'bubble' with her. I feel very secure that she has this care. Radfield also has an app I can access at any time to see how her care visits are going. I have her rota emailed to me weekly as well, we work as a team to ensure my daughter is coping well. Any time I have an enquiry and email the office the reply is always quick and positive. They even set up a group chat for her, so she can message her carers if any issues out of hours - I am so grateful for their support to her.

I'm really happy to have all the carers I've got coming here. Nothing is too much for them, and are always asking how I am. It makes me feel good.

Radfield Care looks after a lovely lady close to me. They are wonderful, their kindness, caring nature, professionalism with her is amazing and clear to see, as my lady is always so happy and praises them and has nothing but good to say about them and I appreciate the communication between us all.

Recently engaged by me to look after my mother on a regular weekly basis I have been very impressed by the overall standard of care provided. My mother is housebound but is alert in all respects. This can make things extremely frustrating for her at times. I am particularly pleased by the level of communication and feedback provided as to my mothers needs. The carers themselves are very diligent and caring and are good at building up levels of trust and empathy. I would have no hesitation in recommending this company to others.

Radfield have a good working knowledge of my aunt at both carer and management level. A distinct sense of empathy and professionalism appears to underpin their working practices. Difficulties and/or problems are dealt with using initiative and reference to appropriate agencies. The response time to any queries is extremely prompt.

We have always had great care from all of the staff that visit.

The care and support given to my mother has been exceptional. They have become companions to my mother, as well as providing her personal care, and showing flexibility in addressing her needs when she became more ill, enabling her to remain at home. They have also provided invaluable advice and guidance to me.

Radfield is providing my mother with wonderful companionship and a level of care that is allowing my mother to stay living in her own home whilst maintaining her independence and dignity. My mother has dementia but is not ready to go to a home and Radfield has provided us with the right care solution for my mother's needs at this stage of her condition and for the foreseeable future as my mother's care needs ramp up. Radfield provides us with wonderful care professionals who understand my issues and needs as well as those of my mother. They have listened to our particular needs and have understood the personal situation of my mother and have tailored their service accordingly. Finding Radfield has been a blessing - they have given me my life back whilst allowing me to know my mother is safe and well looked after by people I can trust when I am not there. I would definitely recommend Radfield Home Care Wycombe, Beaconsfield & South Bucks.