Rather Home Ltd
169-171 Queens Crescent, London NW5 4DSOther Home Care Providers you may be interested in:
Care Provided by Rather Home Ltd
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Other Care Provided
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Good to Know
Owner
- Rather Home Ltd
- Private Owned
Person in charge
- Farhiya Dahir (Manager)
Rather Home Ltd Reviews (3)
Rather Home Ltd has a Review Score of 6.0 (6.000) out of 10, based on 2 reviews in the last 2 years.
Over all time Rather Home Ltd has 3 reviews.
I would not recommend this care agency RATHER HOMECARE NORTH LONDON!!!! My uncle used this care agency, He got a carer that did not speak English and he could not communicate with her so his needs could not be met. He gave the carer some letters to post for him and she posted them through his own letter box. The carer returned months later and took him out in a wheelchair using no seat belt, she was on her phone and the wheelchair rolled into a parked car. Then she pushed him and he fell out the chair into the road, the carer showed no care or compassion she stood back letting members of public help him off the floor. She then took him home moaned she was late to next call and left him. He died a month later. I reported this so did my uncles GP and to my shock this carer is still working for this agency!!! As a carer myself I am totally shocked at the lack of professionalism empathy compassion and CARE given!!!!
I would like to extend my heartfelt gratitude to three members of staff for their unwavering dedication and compassionate approach. Their support, encouragement and commitment to upholding my dignity and integrity have been truly commendable. They not only assisted me with great professionalism but also promoted my independence wherever possible, fostering a sense of autonomy and confidence.
I am deeply grateful for their kindness and exemplary service, which have made a significant difference in my care experience.
I would also like to extend my appreciation to the office team their efficiency, professionalism and dedication ensured seamless coordination of my care, providing consistent support and reassurance.
I would recommend Rather Home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
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Meet the Team (0)
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