Rather Home Ltd

169-171 Queens Crescent, London NW5 4DS
Review Us
6.0 3 Reviews
  • Rather Home Ltd, London
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Rather Home Ltd

Person in charge

  • Farhiya Dahir (Manager)
Are you the Owner/Manager of Rather Home Ltd? View your Advertising Options

Rather Home Ltd Reviews (3)

6.0

Rather Home Ltd has a Review Score of 6.0 (6.000) out of 10, based on 2 reviews in the last 2 years.
Over all time Rather Home Ltd has 3 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 1
Date Published
  • 3
  • 2
  • 2
  • 2
  • 1
Reviewer Connection to Rather Home Ltd
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from J S (Niece of Client) published on 29 April 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I would not recommend this care agency RATHER HOMECARE NORTH LONDON!!!! My uncle used this care agency, He got a carer that did not speak English and he could not communicate with her so his needs could not be met. He gave the carer some letters to post for him and she posted them through his own letter
box. The carer returned months later and took him out in a wheelchair using no seat belt, she was on her phone and the wheelchair rolled into a parked car. Then she pushed him and he fell out the chair into the road, the carer showed no care or compassion she stood back letting members of public help him off the floor. She then took him home moaned she was late to next call and left him. He died a month later. I reported this so did my uncles GP and to my shock this carer is still working for this agency!!! As a carer myself I am totally shocked at the lack of professionalism empathy compassion and CARE given!!!!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mehreen B (Client) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express my sincere appreciation for the exceptional care&support I have received from both the carers and team at Rather Home Care. The carers demonstrated a perfect balance of professionalism and warmth, ensuring that I always felt respected and valued.
I would like to extend my heartfelt
gratitude to three members of staff for their unwavering dedication and compassionate approach. Their support, encouragement and commitment to upholding my dignity and integrity have been truly commendable. They not only assisted me with great professionalism but also promoted my independence wherever possible, fostering a sense of autonomy and confidence.
I am deeply grateful for their kindness and exemplary service, which have made a significant difference in my care experience.
I would also like to extend my appreciation to the office team their efficiency, professionalism and dedication ensured seamless coordination of my care, providing consistent support and reassurance.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sharon M (Daughter of Client) published on 5 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has had the same carer from 13/4/2021 to date. The carer is the kindest, most respectful lady to my mum. For a couple of days, we also had another carer helping when my mum need two carers after a fall.
I would recommend Rather Home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 6.0 (6.000)

Overview of Review Score

The Review Score of 6.0 (6.000) out of 10 for Rather Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.000 for Rather Home Ltd is calculated as follows: ( (6 Excellents x 5) + (6 Very Poors x 1) ) ÷ 12 Ratings = 3
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rather Home Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Rather Home Ltd

What Type of Services does Rather Home Ltd offer?

Rather Home Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rather Home Ltd to verify any information. View our terms and conditions. Rather Home Ltd has an Basic Service - more info.