RUMAX LIMITED was established in 2010 and has two branches, Clinical Trial Services and Domiciliary Care Services, which operate under a centralised management structure.
Their Domiciliary Care Service enables clients to continue living independently in their own homes, as opposed to care homes or hospitals. Domiciliary Care Services include personal care (support with toileting, dressing, bathing), laundry, shopping, day companionship, respite care, palliative care, night sleep in service and working night...
Care Provided by RUMAX Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £25
Fees may vary following an assessment, type of care needed, duration and frequency
Contact RUMAX Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- RUMAX Ltd
- Private Owned
Person in charge
- Maxwell Masuku (Director)
RUMAX Ltd Reviews (69)
RUMAX Ltd has a Review Score of 9.8 (9.784) out of 10, based on 32 reviews in the last 2 years.
Over all time RUMAX Ltd has 69 reviews.
They are always upbeat and smiling, and listen to any worries I have ..They are always well prepared and have to hand all the equipment they need. I couldn't have wished to have had such wonderful professionals administering my treatment.
**Thank you so much!**
We're delighted to hear such wonderful feedback. It's fantastic to know our nurses are making your treatment a positive experience. Comments like yours mean a lot to the whole team.
Wishing you continued smooth progress with your care.
Nurses are kind and patient. They are always on time and ready for me and chat throughout to reduce any nerves. I never feel rushed through the appointment and I feel like I am taken care of well. Thank you
Thank you for your wonderful feedback. Were delighted to hear that our nurses kindness, punctuality, and attentive approach help put you at ease during your appointments. Providing compassionate, unhurried care is always our goal, and your appreciation means a great deal to our team. Thank you for trusting us with your care.
Great carers mum likes that they are not English more interesting conversation. Very caring. Sometimes some cultural differences like making scrambled egg in microwave, etc. Mum is bedbound and sometimes they forget to give her back her things after changing her, tablet, tissues, etc. But overall can't complain.
Thank you for your honest feedback. We're glad your mum enjoys engaging in conversations with our carers and that you're overall satisfied with the care provided. We apologise for the occasional lapses in returning personal items and any cultural differences in meal preparation. We'll reinforce...
Rumax have been caring for my mother for the past three years.
The carers are always cheerful and friendly. They seem genuinely fond of her. They are responsive to Mum's needs and liaise with the family via Rumax administration.
The administrators are accessible and approachable. They work hand in hand with the family to help get the best care provision for Mum.
We are very happy with the way Mum is cared for by Rumax.
Thank you so much for taking the time to share this wonderful review. It truly means the world to our entire team.
It is a privilege to have been entrusted with your mother's care over the past three years, and we are so pleased to hear that her experience with RUMAX has been positive. Knowing...
I get on with certain carers. I don't like the evening call which is a 7pm. I can only relax when the last call has been. The carers are good at informing me if there is a medical issue with my mum.
Regarding your 7:00 pm call, I have looked into...
Always wears the appropriate PPE and very organised and professional at all times.
We are pleased to hear such positive comments about our nurse's professionalism, organisation, punctuality, and dedication. Maintaining high standards of care, including the appropriate use of PPE and a respectful, reassuring...
I have had David come to my home to do bloods for several months now sometimes three times a week. He is very friendly, and always puts me at ease. He manages appointments around my time constraints and is always amenable. The home service is a Godsend.
Thank you for your kind words. We're delighted to hear that David's professionalism, flexibility, and friendly manner have made your experience so positive. We're glad our home service has been helpful and convenient for you.
The Manager of Rumax is very approachable, very efficient & has dealt with everything brilliantly enabling great care to be given to our Mum. The girls providing the care were also very friendly, efficient & caring.
Thank you so much for taking the time to share such wonderful feedback about Rumax and the care your Mum received. It means a great deal to us to hear that you found our Manager approachable and efficient, and that their efforts enabled such great care. We are also incredibly proud of our care...
I am having weekly blood tests for the next few months and so far everything has been fine. I am always informed the day and time of the test in advance and given an expected time of arrival on the day itself. The process is always quick and efficient and there have been no problems so far.
Thank you for taking the time to share your feedback. We're delighted to hear that you've had a positive experience with our service and that everything has been running smoothly. Our team works hard to ensure visits are well-coordinated, timely, and efficient, so it's wonderful to know this has...
It has been convenient and reassuring to receive homecare visits. This has given me peace of mind, knowing that I am monitored regularly without the need for hospital visits. The visits to my home are always planned in advance which helps with busy family schedules. I appreciate the seamless continuity of the service.
Thank you so much for your thoughtful feedback. We're delighted to hear that our homecare visits have provided convenience and peace of mind, and that the advance scheduling works well with your family's routine. It's wonderful to know you've experienced the service as seamless. We appreciate your...
Peggy has been outstanding with her work towards my father. She has addressed his concerns, needs and kept continuous contact with me in regards to my fathers needs. She has been helpful, caring and professional with her role working with the community.
Thank you for taking the time to share your kind feedback. We are delighted to hear that Peggy "Registered Manager" has provided such outstanding care and support to your father. Your comments reflect the high standards of compassion, professionalism, and communication that we strive to maintain in...
Very efficient service. The carers and managers always comunicate with us about any aspect of mum's care. They show genuine care and concern about mums health. Very good care company, highly recommend.
Thank you so much for your kind words and recommendation. We're truly grateful for your trust, and it's a privilege to care for your mum. We'll continue doing our best to provide consistent, compassionate support.
Very good all round.
Thank you for your feedback! Were delighted you had a great experience all round.
This has been in relation to a clinical trial and has saved us so much stress with time and travel to a hospital which is a 6 hour round trip.
Communications have been excellent throughout.
The care and compassion has been first class.
We could not have asked for a better experience.
Thank you so much.
Thank you so much for your wonderful feedback. We're delighted to hear that our home visits saved you time and stress, and that our communication and care met your expectations. It is our pleasure to support you throughout the trial.
Excellent professionalism, punctuality and service. The same service provider visited 3 times over 2 months, established excellent rapport which helped build trust and relax our child for procedures. Being able to be visited at home is so valuable, thank you
"Thank you so much for your kind words! We're thrilled to hear about your positive experience and are so glad our team could provide professional, punctual, and caring service for your child. Building trust and comfort is so important to us, and we're happy that home visits made a difference. We truly appreciate your feedback!"
The nurse who helped my daughter was very professional. Was friendly and kind. He was on time after arranging best times with us and was very flexible to suit our needs. No concerns and very happy with the service.
Thank you so much for your kind words! We're thrilled to hear that the nurse provided such a professional and supportive experience for your daughter. It's great to know that the flexibility and timely service met your needs. We appreciate your feedback and are glad you're happy with the service.
Our home nurse has been first class. He is punctual, professional, respectful and caring towards our son and the rest of our family. The whole experience has been very positive. I am grateful for this service and highly recommend our home nurse to anyone.
Thank you for your wonderful feedback! We're glad your home nurse has positively impacted your son and family. It's great to know that his punctuality, professionalism, and care have met your expectations. We truly appreciate your recommendation and are grateful for the opportunity to support your family.
Service was fantastic very attentive explained everything they were doing. Courteous and polite made me feel at ease. Arrived on time when they said they would arrive. Would recommend company they went above and beyond.
Thank you so much for your kind review! We're delighted you had such a positive experience with our service. It's great to know that our team was able to make you feel at ease and provide clear explanations throughout the process. Your recommendation means a lot to our team, and we truly appreciate...
The two nurses are very friendly and accommodating.
They have a long way to come but are always punctual.
It is a pleasure to receive them in my home every week.
Thank you so much for your kind and thoughtful review! We're delighted to hear that you've had such a positive experience with our service and that our mobile research nurses have been friendly, accommodating, and punctual. Providing excellent care is our top priority, and it's truly rewarding to...
RUMAX was caring for my husband for two and a half years. Sadly he has passed away now, but the care he got from this company was excellent. I can't praise the carers enough, always very patient with him, always had a smile on their faces, nothing was too much trouble for them. Office staff were very easy to reach if you needed them, would recommend.
We sincerely appreciate you taking the time to share your experience with us. It means so much to us to know that the care we provided to your husband was meaningful to you. Our carers are dedicated to delivering compassionate, patient-centered support and we are truly grateful for your kind words...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 March 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for RUMAX Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for RUMAX Ltd.
Meet the Team (1)
Pelagia Soko is an NVQ Level 5 CQC (Care Quality Commission) registered manager employed by RUMAX LIMITED and is responsible for overseeing the management and delivery of care services. Peggy is a holder Train the Trainer qualification.
Pelagia is involved in a variety of key responsibilities and tasks:
1. Regulatory Compliance: As a registered manager Pelagia ensures that the RUMAX LIMITED's services are in compliance with the CQC's standards and regulations. This includes maintaining high standards of care, safety, and quality for the individuals receiving services.
2. Leadership and Management: Pelagia is responsible for leading and managing RUMAX LIMITED's staff, Care workers, administrative personnel, and other staff members. Peggy provides guidance, supervision, and training to ensure that staff members are competent and well-prepared to provide effective care.
3. Service Planning and Delivery: Pelagia collaborates with the RUMAX's team to develop care plans, assess individuals' needs, and ensure that services are tailored to meet those needs. They monitor the delivery of care services to ensure that they align with established plans and that individuals' well-being is maintained.
4. Quality Assurance: A crucial aspect of Pelagia's role is to maintain and improve the quality of care provided. This involves monitoring service outcomes, gathering feedback from service users and their families, and implementing changes as necessary to enhance the overall quality of care.
5. Health and Safety: Pelagia is responsible for maintaining a safe and healthy environment for both staff and service users. This includes adhering to health and safety regulations, implementing infection control measures, and addressing any concerns related to safety.
6. Communication: Effective communication is vital. Pelagia communicates with service users, their families, staff, and external stakeholders. Pelagia's clear and open communication ensures that all parties are informed and involved in decisions related to care provision.
7. Continuous Improvement: Pelagia is committed to continuous improvement. Pelagia and her team continuously analyse data, identify areas for enhancement, and implement strategies to address any shortcomings in the RUMAX's services.
Frequently Asked Questions about RUMAX Ltd
How many Carers does RUMAX Ltd employ?
RUMAX Ltd employs 30 carers.
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