Phebdan HealthCare Services Ltd

10 Smock Walk, Croydon CR0 2UP
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8.0 1 Review
  • Phebdan HealthCare Services Ltd, Croydon
Phebdan HealthCare Services based in Croydon provides care to people needing support in their own homes.

Phebdan Home care services include personal care such as help washing, getting in/out of bed, as well as assistance with household chores such as shopping, meal preparation, support attending medical and social appointments and companionship.

Phebdan Healthcare also provide specialist support for Clients with Complex health condition.

Phebdan staff give individuals dignified high quality care. All staff have completed their Care certificate and mandatory training courses ,as well as NVQ LEVEL 2-5 in Health and social care. Phebdan Healthcare specialist support team are trained in Prevention and management of Violence and aggression( BILD Certified), stoma care, NG tube and PEG care , Tracheostomy and Catheter care.

Phebdan healthcare team is passionate about the work they do. This reflects on the quality of care offered to clients.
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Care Provided by Phebdan HealthCare Services Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £19.85 – £23
  • Weekly Live-in Care Fees: £1000 – £1400

Our fee reflects on the quality of service we offer to our clients. A trial will convince you. reach out to us for a chat

These prices are only a guideline, please contact Phebdan HealthCare Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Phebdan HealthCare Services Ltd

Person in Charge

  • Dorcas Ijeh (Manager)

Phebdan HealthCare Services Ltd Reviews (1)

8.0

Phebdan HealthCare Services Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Phebdan HealthCare Services Ltd has 1 review.

Overall Experience
  • 1
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Date Published
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Reviewer Connection to Phebdan HealthCare Services Ltd
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Total of 1, showing 1-1
Review from Patricia I (Friend of Client) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had a great experience with the company. Some of my friends have used the service, and they have had nothing but good things to say. They say all their needs were met, and the care was always patient-centred, ensuring my friends were always happy, no matter what. The staff are always positive
and friendly, which made my friends feel at ease. I have no complaints about the company.
Reply from Dorcas Suzzy Ijeh, Registered Manager at Phebdan HealthCare Services Ltd
Thank you Patricia for your Feedback. It's a Pleasure working with you
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Phebdan HealthCare Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Phebdan HealthCare Services Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Phebdan HealthCare Services Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

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Suzzy Ijeh

Job Title: Registered Manager Joined: 2018

My name is Suzzy Ijeh. I'm a registered Nurse with over 20 years of experience in the healthcare sector.
At Phebdan Healthcare, we offer bespoke care support to all our clients. Person-Centred Care Plan is carried out in the most passionate ways, by our experienced staff to meet clients' needs.
Working with Clients and ensuring client satisfaction is very important to us at Phebdan Healthcare.
I look forward to personally welcoming you, and to supporting your loved ones all the way through.

Frequently Asked Questions about Phebdan HealthCare Services Ltd

What Type of Services does Phebdan HealthCare Services Ltd offer?

Phebdan HealthCare Services Ltd offers Home Care.

How many Carers does Phebdan HealthCare Services Ltd employ?

Phebdan HealthCare Services Ltd employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Phebdan HealthCare Services Ltd to verify any information. View our terms and conditions. Phebdan HealthCare Services Ltd has an Enhanced Service - more info.