Westmorland Homecare is a unique service set up originally by 2 Doctors with a passion for community home care service. Their vision is to change the way home care is delivered by making a positive difference to people's lives every day. They want to provide the best care it is possible to provide and want all their clients to be happy with their support.
Staff help people to stay happy, healthy...
Care Provided by Westmorland Homecare (Wyre & Fylde)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Contact Westmorland Homecare (Wyre & Fylde) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Group/Owner
- Westmorland Homecare
- Private Owned
Person in charge
- Paige Jones (Care Manager)
Westmorland Homecare (Wyre & Fylde) Reviews (51)
Westmorland Homecare (Wyre & Fylde) has a Review Score of 9.9 (9.920) out of 10, based on 23 reviews in the last 2 years.
Over all time Westmorland Homecare (Wyre & Fylde) has 51 reviews.
Excellent visits, start of a longer journey.
Thank you for the 5-star review and for stating that the visits are excellent. It really means a lot to us to hear such great feedback about our visits - we really do emphasize the fact that care is very much about enriching people's lives and providing a great service.
The service provided by Westmorland Homecare is excellent. The carers are punctual, reliable and treat my mum with dignity and respect. They are always friendly and caring and the service is allowing Mum to stay in her own home. It may be a little more expensive than some other providers, but well worth it. Highly recommend.
Thank you so much for your kind, honest words. I am so glad our service is allowing mum to stay in her own home, that's what we are all about. Independence in your own home. I will pass on your compliments to Mums team - I'm sure they will absolutely love the feedback!
The team are all amazing and we feel really well supported.
I only wish I could recommend them more, I wish I found Westmorland sooner.
Thank you. Your review is greatly appreciated. The team really are amazing and they all certainly love what they do! I will make sure your amazing feedback is shared amongst the team, i know they will all appreciate it.
Of all the companies I have seen, none compare to the outstanding service the wonderful people at Westmorland provide. We are so happy we see the same carers visiting and they always turn up when they are meant to. They do extras for us when we need it and they are extremely good at responding when our needs change, sometimes last minute! What a company, what great staff, couldn't recommend them enough. Thank you for everything you do especially during these times. It does not go unnoticed.
This review is greatly appreciated and thank you for taking the time to write this for us. We pride ourselves on sending the same carers each time at the times your loved ones chose - it allows for us to build amazing relationships, continuity and trust. The extras that we do are a part of the service, we will always be as responsive as you need us to be.
The care provided by Westmorland Homecare from initial consultation onwards has been impeccable. They are punctual, caring and compassionate and often go above and beyond. The detail is second to none, and my father is delighted with the help he receives. We all feel as though a weight has been lifted since Westmorland started. I can't recommend them highly enough.
This feedback is great! Thank you so much for your honest, thoughtful review. We really do pride ourselves on excellence at every opportunity - from the initial conversations to each visit. I know your father's team adore him very much and he certainly enjoys each visit with 'his girls'. It seems...
I have found this company the best for care, being run correctly. The staff are friendly and approachable, both at home and in the office. There are some that need to understand their approach in manner and using the medication correctly. It is a shame the council does not help financially for clients as I am sure other people would commit to this agency.
Thank you for your amazing feedback! We completely agree that the approach to care could be improved nationally - that is another reason why we set up. To improve the quality of care for everybody who uses our service. We really do appreciate the amazing feedback.
Our thanks to all at Westmorland Homecare for the outstanding care and attention shown to Mum at what has been a very difficult time for us as a family. We would have loved to keep Mum at home with your wonderful care but the time had come for her to have full-time dementia care. All the girls were amazing and seemed very well supported by management. Thanks to everyone.
Thank you for this amazing review. It has been our absolute pleasure to provide care for your mother. I know your mother's girls have enjoyed every moment they spent together.
Absolutely amazing the way the carers stay for the allotted time, the way they always send our favourite carers and the ways in which they help us on a daily basis. Finally I am able to live my own life and do the things I love because I know my partner is finally receiving the care she deserves and we cannot recommend Westmorland Homecare highly enough. Anybody who uses Westmorland are in extremely good hands thank you!
Your review really is appreciated. Thank you. All of the team have really enjoyed providing assistance for you both - it has been a real pleasure to see the continuous improvement each day. We cannot thank you enough for choosing Westmorland Homecare as your provider.
I could not recommend this company enough. They go every extra mile they can for my godfather. They have made such a difference and it is so nice to see how he is improving. I can't thank all his carers enough. He is getting back to his old self and actually enjoying life now. Thank you Westmorland Homecare keep up the great work.
Thank you so much for your kind words. Your feedback really does help. We really do go the extra mile for all of our clients and it's amazing to hear of the improvements your godfather makes! It's so lovely to hear that he's getting back to his old self and enjoying his life... Thank you so much for this, it has really made our day!
We have used other companies. Westmorland Homecare and the team are miles better than everyone else. They allowed Dad to choose the carers and the times of the visits. Dad had continuity, trust and happiness. They came to us at short notice when we needed extra help. This shows the level of professionalism from the office team to the caring team. Great communication. Would recommend that EVERYONE uses the Westmorland team.
Thank you for your kind words. We are so glad that we have been able to make a difference to Dad by giving him continuity and happiness. We started the service with a passion to pioneer a new care model of continuity, independence and enrichment amongst all our clients. We really do appreciate your review - thank you.
Mum and Dad have a regular team of carers who turn up on time. The office and the carers are all superb! Thank you for everything you do for us Westmorland Homecare.
I know first hand just how much the team love visiting mum (and dad). We get so many positive stories about the visits which make...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 February 2022- Caring Outstanding
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Westmorland Homecare (Wyre & Fylde).
Awards / Recognitions (5)
- Recipient: Westmorland HomecareDate: Friday 30 May 2025
- Recipient: Westmorland Homecare (Wyre & Fylde)Date: Friday 30 Apr 2021
- Recipient: Westmorland Homecare (Wyre & Fylde)Date: Wednesday 21 Oct 2020
Meet the Team (2)
When I started my journey with Westmorland Homecare I was new to care and it was something I had never done before. However, I quickly settled into my role as an HCA and loved my day-to-day duties, loved seeing all my regular clients and helping them stay independent.
After 12 months of being with Westmorland, I was offered a Senior position and my favourite duty was mentoring and guiding new HCAs. I loved this opportunity because it is really rewarding and there’s nothing better than seeing their confidence grow just like mine did.
After 18 months I found out I had been shortlisted for an award at the Great British Care Awards for ‘Newcomer to care’! Needless to say, this was a huge surprise!
I am over the moon to have been promoted to Care manager leading our very special team.
I have always been passionate about Health and Social care since being in high school where I did my work placement in a Care Home looking after people with dementia. I loved the aspect of making a positive difference to people and always trying to enhance their lives, reflecting on this I then decided to go to college and study my Level 3 in Health & Social Care. During my education, I had the pleasure of completing a work placement at the hospital looking after the elderly and in a care home.
Post College I then completed 100 hours of work placement combined working as a student nurse at Clifton hospital giving rehabilitation to patients enabling them to safely get back to living at home and at the day surgery unit at Blackpool Victoria Hospital. Doing work placement and working in lots of different environments allowed me to work alongside lots of different people and gain lots of experience and confidence.
I have worked full time in a Care Home with Dementia residents and this opened my eyes to how much great, person-centred care can impact the individuals lives and their families too. It made me want to be the best carer I could be and give them the best quality of life. I then moved on to Domiciliary care and eventually found my way to Westmorland homecare as a carer. I have loved every minute of working for this company and loved building relationships with the clients and treating them as if they were my family.
I am now a Recruitment Coordinator for the company, and I want to do everything I can to recruit the best carers to ensure the clients are getting the best care possible, whilst ensuring the carers receive all the support they need. I look forward to chatting with you.
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