Pharma Homecare

hot coffee on my floor and part on mum, lucky mum had clothes on her that didn't burn her. The coffee fell on the covers so lucky me. They sent carers between 2 pm to 5 pm and initially, I thought they would be good. We all eat vegetarian and one of their workers walked in my flat with chicken asking me to give them permission to eat it. Not very good practice after agreeing on an arrangement with me to fulfil and knowing we are all vegetarian. This did happen prior to the new owner and the person did leave. I do not usually have anything to complain about but there has been so much more from my mother needing warmth and the carer thinking they didn't want to be too warm and to them using my fan another time. Dropped using them on the second of September and have since put in a complaint about the jewellery.

and compassionate. Our primary carer is fully dedicated to my mum and both cares for and reassures her. She is kind and gentle with her and very patient. She is an outstanding carer and we would never consider using any other care agency. I regularly speak to office staff as well who is just lovely and always has time for a chat. Would highly recommend Clarity Homecare to anyone who wants a respectful, decent and competent company to support themselves or their loved ones.

clients around. They would ask our carer to get here early to accommodate them and then their carer would be an hour late.
They gave us a week's notice for no reason and wouldn't budge on that despite the fact I work full time and care for both of my parents. They didn't give a damn about this despite me begging them to at least extend the notice period until I found an alternative agency.
They are unreliable, nasty and inflexible. They caused me nothing but stress - when I am already under a lot of pressure being a carer and holding down a full-time job.
Absolute waste of money.

constantly changing and they were very flexible. They kept a daily diary and sent me regular messages with updates. All were very supportive to me and my sister.

companies, I was at my wit's end. By chance, I explained the situation to my pharmacist who recommended Clarity Care. They have literally changed my life, I am so very grateful to the managers support, care and advice, the service they provide is not only extremely professional and efficient but also so very caring, towards my father, myself and my family, they go above and beyond to ensure that my father gets the best possible care, I would truly recommend this company to others that find them in a similar situation as myself.

my carers are thoughtful about how they look after me and have a clear understanding of my actual needs, not perceived needs. They listen to me and don’t patronise me, ensuring my requirements are fulfilled. I have found all of the team to be hardworking and proactive, always looking for more work but also chatty as needed. There is a keen attention to the cleanliness of my home but most importantly, I feel my well being is of paramount importance. The Clarity team have never let me down and I really value them and trust that they will ensure I am well looked after by a carer I know.