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Home Instead (Isle of Wight)

West Wing, Northwood House, Ward Avenue, Cowes, Isle of Wight PO31 8AZ
Home Instead (Isle of Wight) Logo
Home Instead (Isle of Wight) logo
They have made my life easier by helping to prepare meals,S M(Client / Service User)
Home Instead (Isle of Wight), Cowes
establish a very good, close relationshipDavid W(Son of Client/Service User)
Home Instead (Isle of Wight), Cowes
will go above and beyondS E(Client / Service User)
Home Instead (Isle of Wight), Cowes

Home Instead Isle of Wight is a family-owned local home care provider, which is part of the Home Instead network. Home Instead became the first care provider to receive the Queen's Award for Enterprise for its innovative approach to care at home. They are also delighted to have been rated Outstanding by The Care Quality Commission in December 2021 and are currently one of few elderly domiciliary care providers to...  

Care Provided by Home Instead (Isle of Wight)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £33.50 - £38.50

Home Instead base their fees on the service required, please call for further information.

The price(s) shown are provided by the agency. Contact Home Instead (Isle of Wight) for full pricing details and T&Cs.

Contact Home Instead (Isle of Wight) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Dee Oswald (Director)

Home Instead (Isle of Wight) Reviews (50)

9.9

Home Instead (Isle of Wight) has a Review Score of 9.9 (9.925) out of 10, based on 17 reviews in the last 2 years. Over all time Home Instead (Isle of Wight) has 50 reviews.

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Review from S D (Daughter of Client) published on 30 April 2020 Submitted via Postal Card
Overall Experience

Very happy with this care company. Carers are cheerful and polite, and very helpful.

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Review from C P (Daughter of Client) published on 29 April 2020 Submitted via Postal Card
Overall Experience

We are very pleased with the care provided by Home Instead. It has enabled Dad to remain independent in his own home with the extra support he needs, and he really enjoys going out or reminiscing with them. We know he is well cared for, which gives us a short period of respite each week. We feel very lucky to have the support provided by the Home Instead carers.

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Review from Valerie J (Daughter of Client) published on 29 April 2020 Submitted via Postal Card
Overall Experience

The staff engaged with Mum and quickly understood what was important to her. They were very dependable and supportive. My Mum is living on her own. The standard of care and support was outstanding.

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Review from M S (Client / Service User) published on 13 February 2020 Submitted via Postal Card
Overall Experience

Use of this service enabled me to recover safely in my own home. The carers were efficient, effective, caring and kind. Always time for laughter and chats with other walkers on our daily walks that were planned to increase my mobilisation. Household tasks were completed efficiently and to my total satisfaction. A great service provided by lovely staff/carers.

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Review from D T (Brother of Client) published on 27 January 2020 Submitted via Website
Overall Experience

Always see the same group of carers, friendly and professional with a smile on their face. Always go that little bit extra than required to ensure she is happy and safe.

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Review from L R (Daughter of Client) published on 17 January 2020 Submitted via Postal Card
Overall Experience

Found this service very good. I have no complaints at all. All very good and professional. Thank you.

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Review from M S (Client / Service User) published on 18 September 2019 Submitted via Postal Card
Overall Experience

Just brilliant.

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Review from Eleanor B (Client / Service User) published on 12 August 2019 Submitted via Website
Overall Experience

I have had excellent service and will certainly be happy to use the firm on another occasion if it became necessary and to recommend it to others.

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Review from Nicola G (Mother of Client) published on 7 August 2019 Submitted via Website
Overall Experience
The care my daughter has been given is exemplary. Very caring thoughtful on details which has helped her mental and physical well being. The carers are cheerful and professional

Can’t recommend them enough

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Review from S E (Client / Service User) published on 1 August 2019 Submitted via Website
Overall Experience

They are very good and personal and I would highly recommend them as they are highly professional as well, and will go above and beyond what is expected of them. They will look after you in all ways, talking if that’s what’s needed as they are very good listeners as well as personal care and meals. I would highly recommend them to anyone.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 December 2021
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead (Isle of Wight).

Awards / Recognitions (10)

  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home InsteadDate: Friday 31 May 2024
  • Recipient: Home InsteadDate: Wednesday 31 May 2023

Meet the Team (7)

Dee O Job Title: Director Joined: 2019
Dee O

I am Dee, the co-owner of the business and passionately share the Home Instead ethos of delivering nothing but exceptional care for our ageing population.

John O Job Title: Director Joined: 2019
John O

I'm John, I am also a co-owner of Home Instead the Isle of Wight. I have lived with my wife and family for over 24 years on the Island and we are now an integral part of our local community.

Tasha W Job Title: Registered Care Manager Joined: 2024
Tasha W

Hi, I am Tasha, Registered Care Manager for Home Instead Isle of Wight. I have been in the care industry for a number of years and am passionate about delivering high-quality care and support in the community to everyone. I also understand and appreciate the importance of our fabulous carers that are out on the front line. Happy staff mean happy clients.

Chloe R Job Title: Deputy Manager Joined: 2022
Chloe R

Hello, I’m Chloe. I am Deputy Manager for Home Instead Isle of Wight. I previously worked in a Nursing Home for 4 years as a Care Assistant which is where I found my passion for Care. I have become a "Speak Up Guardian" for Home Instead.

Carla E Job Title: Administration Manager Joined: 2023
Carla E

Hi, my name is Carla, and I am the first point of contact here at Home Instead Isle of Wight. With a background in care and support, I can quickly advise on various areas within the team and with our clients. I am also the Mental Health/First Aider Champion.

Bobby W Job Title: Trainer/Recruitment Co-Ordinator Joined: 2024
Bobby W

Hello, I’m Bobby. I am the Care trainer and Recruitment Coordinator for Home Instead. I started my care career 2 years ago and haven’t looked back since.

Gabby Worsfold Job Title: Quality Lead Officer Joined: 2021
Gabby Worsfold

Hi, I'm Gabby. I have been a part of the team at Home IW for a few years now, working up from Care Pro to Team Leader and now as Quality Lead Officer. I can appreciate how a care service works from being out in the community and being based in the office.

Frequently Asked Questions about Home Instead (Isle of Wight)

How many Carers does Home Instead (Isle of Wight) employ?

Home Instead (Isle of Wight) employs 22 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Isle of Wight) to verify any information. View our terms and conditions. Home Instead (Isle of Wight) has an Enhanced Service - more info.