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Holy Spirit Home Care Worksop

47 & 49 Retford Road, Worksop S80 2PU
Holy Spirit Home Care Worksop Logo
Holy Spirit Home Care Worksop logo
forever gratefulWilliam S(Son of Client/Service User)
Holy Spirit Home Care Worksop, Worksop
Holy Spirit Home Care have been a valuable asset in making my Misses comfortable after brain traumaCalvin D(Husband of Client/Service User)
Holy Spirit Home Care Worksop, Worksop
Holy Spirit Home Care Worksop, Worksop

Holy Spirit Home Care is an independent care provider. The aim is to provide person-centred care to elderly clients within their own home promoting independence, dignity and choices.

The agency has staff to work around the client and can attend any need at any time.

Care packages are tailored to the individual clients support and needs.

Services offered include personal care, companionship, shopping, medication administration/prompting and escort to appointments.

All staff are enhanced DBS checked, trained and qualified to meet high standards of care.

Care Provided by Holy Spirit Home Care Worksop

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25.50 - £25.50

Please contact our office for more information regarding our fees

The price(s) shown are provided by the agency. Contact Holy Spirit Home Care Worksop for full pricing details and T&Cs.

Contact Holy Spirit Home Care Worksop to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Jacky Elliott-Smith (Registered Manager)

Holy Spirit Home Care Worksop Reviews (50)

9.6

Holy Spirit Home Care Worksop has a Review Score of 9.6 (9.62) out of 10, based on 9 reviews in the last 2 years. Over all time Holy Spirit Home Care Worksop has 50 reviews.

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Showing 50 reviews matching selected criteria
Review from V M (Relative of Client) published on 4 May 2023 Submitted via Postal Card
Overall Experience

Was very professional and went above and beyond their roles and also very kind to me and his Mum. Would definitely recommend.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you so much for your kind review. It was such a pleasure to provide the needed care. Your thanks has been passed onto his care team.

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Review from Edna W (Client / Service User) published on 3 April 2023 Submitted via Postal Card
Overall Experience

Some carers are more competent than others, but all are kind and I benefit from this service.

Reply from Alex, Administrator at Holy Spirit Home Care Worksop
Thank you Edna, we are proud of all our kind staff.
We noticed you only gave us 3 stars on value for money, please can you contact the office to discuss this further.
Kind regards

Alex

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Review from Julie M (Daughter of Client) published on 7 March 2023 Submitted via Website
Overall Experience
The staff have been absolutely brilliant with my mum.
They are true professionals, providing care/interaction and friendship.
It is a worrying time putting someone you love into the hands of someone else. Holy Spirit Home Care have made it possible for my mum to stay in her own home and she is treated with the utmost dignity and kindness.
Both mum and Dad have become very fond of the staff.
As a family, we are grateful to Holy Spirit.

Thank you.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop
Hi Julie,
Thank you so much for your kind words. We have passed this on to a very grateful staff team.

Kindest regards.

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Review from Des B (Husband of Client) published on 7 March 2023 Submitted via Postal Card
Overall Experience

Carers are sympathetic, knowledgeable, efficient and caring.

Reply from Alex, Administrator at Holy Spirit Home Care Worksop

Thank you very much for your kind words, we are very proud of our staff and they think so much of your wife. We did however, notice that you have scored 3/5 stars on a few things, in order to improve our service we would hugely appreciate the reasoning behind these lower scores. Please contact us...  

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Review from H A (Niece of Client) published on 29 November 2022 Submitted via Website
Overall Experience

As I live away from Worksop I find Holy Spirit Home Care exceptional service above and beyond the normal care package they provide friendly caring staff. Today a staff member noticed the television was not working properly and they could have left, but instead made sure it was working correctly. Even though this was not something they are expected to do but as a caring company they went above and beyond yet again. Always 5 Star service.

Reply from Alex Collins, Administrator at Holy Spirit Home Care Worksop

Thank you for your kind review, it is much appreciated.

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Review from Tracey B (Daughter-in-law of Client) published on 8 November 2022 Submitted via Postal Card
Overall Experience

I am really pleased with the service that is being provided especially with my carers.

Reply from Alex, Administrator at Holy Spirit Home Care Worksop

Thank you for your kind review, it is much appreciated.

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Review from Angela G (Client / Service User) published on 11 August 2022 Submitted via Website
Overall Experience

Friendly, efficient generally on time for each visit. Helpful and careful in carrying out all the tasks required. On occasion will change bedding and wash my hair. The carers will offer to make hot drinks and remind to take my medication.

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Review from Julie M (Daughter of Client) published on 17 February 2022 Submitted via Website
Overall Experience

Excellent service, excellent care. The staff are kind and compassionate they show nothing but kindness to my Dad we couldn’t ask for anymore. The staff who attend my Dad are a credit to their employer. It was all new territory for us but the team are so lovely you feel happy with them in your home.

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Review from S E (Son of Client) published on 2 February 2022 Submitted via Postal Card
Overall Experience

Our experience of the care shown to our mother from Holy Spirit Home Care was first class. They were a great help to our family and helped to make the last few weeks of our mother's life very comfortable. They treated her with dignity and respect. They were kind, professional and our mother was very happy.

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Review from Caroline S (Partner of Client) published on 26 January 2022 Submitted via Postal Card
Overall Experience
My partner was cared for from August to December 2021 and was offered an excellent standard of care, support and attention during this time.

The team were very respectful of our home and always displayed care and consideration to my partner. The team is well led and were always helpful and accommodating to his needs.

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Review from Dorothy G (Partner of Client) published on 15 November 2021 Submitted via Postal Card
Overall Experience

My partner is unable to write, but he really likes the young man who comes, they have really connected with one another. He is in a bed in the room and likes to watch TV with him at night. We are very impressed with the young man he is polite and anxious.

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Review from Hayley W (Daughter of Client) published on 6 August 2021 Submitted via Website
Overall Experience
The experience we had was fantastic, very friendly and professional and the staff were all very helpful and did their best for my dad.

Would highly recommend them to friends and family should we need care again we would definitely contact this team. Many thanks for caring for my dad.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you very much for sharing your care experience at Holy Spirit Care.

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Review from R D (Wife of Client) published on 7 June 2021 Submitted via Postal Card
Overall Experience

1st class, I can't thank them enough, they have started my husband walking again something he hadn't done since leaving hospital and he's doing well. Kind, considerate and cheerful, they are all wonderful not just to my husband but they've helped me as well. You're very lucky to have such a devoted set of carers. Well done all of you and thank you so much.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you so much for taking the time to review our company. It is very much appreciated. Thanks, Jacky.

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Review from Peter W (Son of Client) published on 22 February 2021 Submitted via Website
Overall Experience

Whilst only looking after my dad for a month, I can fully recommend the service and care he received. Nothing was too much trouble for them and provided a fully professional but also friendly care package. Without their help, he wouldn’t have been able to stay in his own home for as long as he did.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you for your kind review, we really appreciate it.

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Review from Florence W (Client / Service User) published on 16 February 2021 Submitted via Postal Card
Overall Experience

My carers are efficient, polite and friendly. Very reliable and most caring. They have removed, by their attitude, any embarrassment I may have felt at the beginning of my care.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you for your kind review we really appreciate it.

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Review from Elizabeth D (Client / Service User) published on 15 February 2021 Submitted via Website
Overall Experience

I broke my arm and wrist and so was unable to do a lot of jobs in my home. The carers each came daily, initially for an hour and then 3/4 hour and finally for 1/2 hour. They were willing to do anything I requested - vacuum cleaning, dusting, washing up, drying and putting away dishes, mugs cutlery etc. They made my bed each day, albeit sometimes under guidance, eg. to eliminate folds in the under blanket and bottom sheet, or to ensure the duvet was the right way round. They also helped me get dry after my morning shower. They were cheerful and very co-operative.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you for your kind review, we really appreciate it.

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Review from Stephen L (Client / Service User) published on 14 February 2021 Submitted via Postal Card
Overall Experience

Only been with Holy Spirit six weeks. Carers so far have been friendly and proficient all wearing PPE.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you for your kind review, we really appreciate it.

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Review from Carol W (Daughter of Client) published on 17 December 2020 Submitted via Postal Card
Overall Experience

Lovely caring staff who were a lifeline for me when I ended up isolating away from home while caring for my elderly parents. Every staff member filled me with confidence as they were so kind, knowledgeable and efficient, nothing seemed too much trouble. The Holy Spirit team have gone a long way to help me cope with a difficult situation.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thanks for your kind review we really appreciate it.

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Review from C N (Client / Service User) published on 11 November 2020 Submitted via Postal Card
Overall Experience

All staff/carers who have helped me while I have been bedridden have been brilliant and caring and friendly. Wonderful staff and people.

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Review from Kim B (Daughter of Client) published on 17 September 2020 Submitted via Postal Card
Overall Experience

Staff are friendly, caring and cope with my father well. They are extremely helpful with problems that occur and often go above and beyond a carers role. They are always courteous when they contact me, and if dad needs extra time spent on him they oblige without any problems. Excellent staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 July 2021
Overall Requires improvement
  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Holy Spirit Home Care Worksop.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Holy Spirit Home Care Worksop.

Meet the Team (16)

Jacky Elliott-Smith Job Title: Registered Manager Joined: 2020
Jacky Elliott-Smith

Jacky has worked in community care for the past 20 years and has worked her way up from being a care worker. She joined the organisation not longer after the company opened in 2019, and has pioneered the company into going strength to strength.

She is confident in her practices and is well-informed about current legislation.

Mollie Job Title: Community Care Team Leader Joined: 2021
Mollie

Mollie has worked in Community care for 9 years, providing care to vulnerable adults within their homes. She prides herself on being caring and compassionate to others. Mollie's main role is attending properties, conducting effective assessments and turning these into robust, person-centred care plans.

Karen Job Title: Adminsitrator Joined: 2023
Karen

Karen has previously worked in the care sector as a care worker, she has many years in administration. She is organised, effective and passionate about good quality care.

Karen's role mainly focuses on supporting the Registered Manager with Recruitment, HR duties, Training Needs and co-ordinating general administration tasks.

Natalie Job Title: Senior Community Care Assistant Joined: 2020
Natalie

Natalie is one of our longest-standing staff members, who worked her way up to the position of Senior Community Care Assistant. She is also Level 3 NVQ qualified, which helps when providing and looking out for high-quality care.

Natalie is extremely caring, builds great rapports and is well-liked within our Holy Spirit Community!

Ana Job Title: Community Care Assistant Joined: 2022
Ana

Ana is one of our many valued Community Care Assistants. Ana works part-time alongside us whilst studying at university for her degree in Health and Social Care. In Romania she is a qualified nurse, meaning even though she is not currently practising here she is able to be extremely vigilant of any signs and symptoms. Ana is bubbly, kind and extremely hard-working!

Emma Job Title: Roving Community Care Assistant Joined: 2022
Emma

Emma works as the Roving Community Care Assistant, she provides compassionate care for clients who have recently come out of the Hospital. Emma has lots of experience working in the Care Sector ranging from mental health and intellectual disability support.

Katie Job Title: Community Care Assistant Joined: 2021
Katie

Katie is a great, hard-working Care Assistant, who always helps out to put our clients' needs first. She works across both Worksop and Retford regularly. Katie is also well trained and has completed many bespoke training courses, such as; Buccal Midazolam Administration, Oral suction and PEG feed.

Adele Job Title: Community Care Assistant Joined: 2020
Adele

Adela is one of the hardest working Community Care Assistant. She is reliable, friendly and well-experienced in the Care Sector.

Jean Job Title: Community Care Assistant Joined: 2021
Jean

Jean has significant experience and worked in varied roles in Adult and Children's Social Care. Jean works closely with legislation and knows her role inside and out. She is also very caring and builds great rapport with our service users and their families.

Attilane Job Title: Community Care Assistant Joined: 2020
Attilane

Attilane is hardworking, friendly and extremely caring. She really does have a heart of gold and would go above and beyond to ensure our service users are provided with outstanding care.

Kimberley Job Title: Community Care Assistant Joined: 2021
Kimberley

Kim has worked in community care for many years and provides Holy Spirit Home Care with experience and knowledge in the domiciliary care sector.

Kim has a great sense of humour and a caring nature. She is well-liked by her colleagues, service Users and their families.

Simone Job Title: Community Care Assistant Joined: 2022
Simone

Simone is relatively new to care but is quickly becoming one of our most caring staff members. She is hard working and a great member of staff.

Katrina Job Title: Community Care Assistant Joined: 2022
Katrina

Katrina is a well-liked and hardworking member of the staff. She knows her service users well and has built great relationships with them.

Bev Job Title: Community Care Assistant Joined: 2022
Bev

Bev has significant experience in the social care sector working in care homes and in the community. She is hard-working and always helpful. Bev works across the Worksop and Retford areas.

Tamzin Job Title: Community Care Assistant Joined: 2021
Tamzin

Tamzin came over to us after we had looked after a family member of us. She is a great care worker with a friendly nature. Tamzin works part-time with us whilst she studies to be a Primary School Teacher.

Holly Job Title: Community Care Assistant Joined: 2019
Holly

Holly is our longest-standing member of staff. Holly treats everyone with kindness, compassion and is well-liked by both colleagues and service users.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Holy Spirit Home Care Worksop to verify any information. View our terms and conditions. Holy Spirit Home Care Worksop has an Enhanced Service - more info.