Holy Spirit Home Care Worksop

47 & 49 Retford Road, Worksop S80 2PU
Review Us
9.9 50 Reviews
Holy Spirit Home Care is an independent care provider. The aim is to provide person-centred care to elderly clients within their own home promoting independence, dignity and choices.

The agency has staff to work around the client and can attend any need at any time.

Care packages are tailored to the individual clients support and needs.

Services offered include personal care, companionship, shopping, medication administration/prompting and escort to appointments.

All staff are enhanced DBS checked, trained and qualified to meet high standards of care. ... Read more
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Care Provided by Holy Spirit Home Care Worksop

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £23.91 – £23.91

Please contact our office for more information regarding our fees

These prices are only a guideline, please contact Holy Spirit Home Care Worksop to find out the exact price for your requirements.

Contact Holy Spirit Home Care Worksop to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Holy Spirit Home Care Worksop to get a personalised quote.

Good to Know

Person in Charge

  • Jacky Elliott-Smith (Registered Manager)

Holy Spirit Home Care Worksop Reviews (50)

9.9

Holy Spirit Home Care Worksop has a Review Score of 9.9 (9.926) out of 10, based on 12 reviews in the last 2 years.
Over all time Holy Spirit Home Care Worksop has 50 reviews.

Overall Experience
  • 43
  • 7
  • 0
  • 0
  • 0
Date Published
  • 50
  • 4
  • 7
  • 12
  • 38
Reviewer Connection to Holy Spirit Home Care Worksop
  • 17
  • 9
  • 7
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  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 50, showing 41-50
Review from Rachel D (Granddaughter of Client) published on 23 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Holy Spirit Home Care have only recently taken over my grandad's care. My grandad has dementia and gets very confused and at times is quite outspoken however he is always very complimentary in regards to the carers saying how friendly they all are and so very pleasant.
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Review from P T (Husband of Client) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very impressed with the standard of care given to my wife during her last days at home. The staff were gentle, caring and performed the duties required of them. Professionally, efficiently and lovingly, maintaining dignity for the patient at all times.
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Review from J M (Client) published on 8 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are extremely good. I couldn't get a better set of girls anywhere, it's a pleasure to see them each day. They have always got a smile.
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  • Treated with Dignity
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Review from T P (Daughter of Client) published on 1 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
These carers have been absolute God sends through this coronavirus. It's been a weight off my mind knowing Mum is getting the care she needs.
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  • Treated with Dignity
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Review from L C (Daughter of Client) published on 27 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring towards my mother and show her courtesy and respect at all times. they meet her needs with efficiency and kindness. They are very reliable. They have been a great help whilst my mother goes through the final stage of her life. I have recommended Holy Spirit to friends whose
relatives have similar needs.
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Review from T C (Daughter of Client) published on 2 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, caring, warm, friendly staff. Nothing is too much trouble. My mum is extremely well cared for which has taken the weight off the family. Thank you all!
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Review from Andrew D (Client) published on 6 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nothing is too much trouble and the staff are extremely helpful, caring and competent. There is a good manager who is not too self-opinionated to help with care and that's a sign of a good manager. All my fears have been reassured and I can't thank you all enough from the bottom of my heart - thank
you.
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Review from Shaun S (Son of Client) published on 27 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Prompt reliable service.
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Review from H W (Client) assisted by family/friend published on 3 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They do what is asked of them, and they are very pleasant.
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  • Treated with Dignity
  • Value for Money
Review from M W (Wife of Client) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although the Holy Spirit Home Care has only been visiting us for three weeks, I have been very happy with the services of care so far. The manager and all of the regular carers have been efficient and considerate, always respecting my husband's dignity but sharing a laugh and a joke with him, whilst
attending to his personal care. He is always happy to see them.
  • Staff
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  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Holy Spirit Home Care Worksop is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.926 for Holy Spirit Home Care Worksop is calculated as follows: ( (63 Excellents x 5) + (5 Goods x 4) ) ÷ 68 Ratings = 4.926
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Holy Spirit Home Care Worksop is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jul 2021

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Holy Spirit Home Care Worksop.

Meet the Team (16)

Jacky

Jacky Elliott-Smith

Job Title: Registered Manager Joined: 2020
Jacky has worked in community care for the past 20 years and has worked her way up from being a care worker. She joined the organisation not longer after the company opened in 2019, and has pioneered the company into going strength to strength.

She is confident in her practices and is well-informed about current legislation.
... Read more
Mollie

Mollie

Job Title: Community Care Team Leader Joined: 2021
Mollie has worked in Community care for 9 years, providing care to vulnerable adults within their homes. She prides herself on being caring and compassionate to others. Mollie's main role is attending properties, conducting effective assessments and turning these into robust, person-centred care plans.
... Read more
Karen

Karen

Job Title: Adminsitrator Joined: 2023
Karen has previously worked in the care sector as a care worker, she has many years in administration. She is organised, effective and passionate about good quality care.

Karen's role mainly focuses on supporting the Registered Manager with Recruitment, HR duties, Training Needs and co-ordinating general administration tasks.
... Read more
Natalie

Natalie

Job Title: Senior Community Care Assistant Joined: 2020
Natalie is one of our longest-standing staff members, who worked her way up to the position of Senior Community Care Assistant. She is also Level 3 NVQ qualified, which helps when providing and looking out for high-quality care.

Natalie is extremely caring, builds great rapports and is well-liked within our Holy Spirit Community!
... Read more
Ana

Ana

Job Title: Community Care Assistant Joined: 2022
Ana is one of our many valued Community Care Assistants. Ana works part-time alongside us whilst studying at university for her degree in Health and Social Care. In Romania she is a qualified nurse, meaning even though she is not currently practising here she is able to be extremely vigilant of any signs and symptoms. Ana is bubbly, kind and extremely hard-working!
... Read more
Emma

Emma

Job Title: Roving Community Care Assistant Joined: 2022
Emma works as the Roving Community Care Assistant, she provides compassionate care for clients who have recently come out of the Hospital. Emma has lots of experience working in the Care Sector ranging from mental health and intellectual disability support.
... Read more
Katie

Katie

Job Title: Community Care Assistant Joined: 2021
Katie is a great, hard-working Care Assistant, who always helps out to put our clients' needs first. She works across both Worksop and Retford regularly. Katie is also well trained and has completed many bespoke training courses, such as; Buccal Midazolam Administration, Oral suction and PEG feed.
... Read more
Adele

Adele

Job Title: Community Care Assistant Joined: 2020
Adela is one of the hardest working Community Care Assistant. She is reliable, friendly and well-experienced in the Care Sector.
Jean

Jean

Job Title: Community Care Assistant Joined: 2021
Jean has significant experience and worked in varied roles in Adult and Children's Social Care. Jean works closely with legislation and knows her role inside and out. She is also very caring and builds great rapport with our service users and their families.
... Read more
Attilane

Attilane

Job Title: Community Care Assistant Joined: 2020
Attilane is hardworking, friendly and extremely caring. She really does have a heart of gold and would go above and beyond to ensure our service users are provided with outstanding care.
... Read more
Kimberley

Kimberley

Job Title: Community Care Assistant Joined: 2021
Kim has worked in community care for many years and provides Holy Spirit Home Care with experience and knowledge in the domiciliary care sector.

Kim has a great sense of humour and a caring nature. She is well-liked by her colleagues, service Users and their families.
... Read more
Simone

Simone

Job Title: Community Care Assistant Joined: 2022
Simone is relatively new to care but is quickly becoming one of our most caring staff members. She is hard working and a great member of staff.
Katrina

Katrina

Job Title: Community Care Assistant Joined: 2022
Katrina is a well-liked and hardworking member of the staff. She knows her service users well and has built great relationships with them.
Bev

Bev

Job Title: Community Care Assistant Joined: 2022
Bev has significant experience in the social care sector working in care homes and in the community. She is hard-working and always helpful. Bev works across the Worksop and Retford areas.
... Read more
Tamzin

Tamzin

Job Title: Community Care Assistant Joined: 2021
Tamzin came over to us after we had looked after a family member of us. She is a great care worker with a friendly nature. Tamzin works part-time with us whilst she studies to be a Primary School Teacher.
... Read more
Holly

Holly

Job Title: Community Care Assistant Joined: 2019
Holly is our longest-standing member of staff. Holly treats everyone with kindness, compassion and is well-liked by both colleagues and service users.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Holy Spirit Home Care Worksop to verify any information. View our terms and conditions. Holy Spirit Home Care Worksop has an Enhanced Service - more info.