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Calida Care

6 Faraday Court, Rankine Road, Basingstoke, Hampshire RG24 8PF
Calida Care Logo
Calida Care logo
Calida Care, Basingstoke
Calida Care, Basingstoke
Calida Care, Basingstoke

Calida Care is a trusted provider of high-quality home care, and passionate about supporting individuals to remain in the comfort of their home with no compromise to independence, lifestyle or relationships. They provide domiciliary (visiting) homecare in and around Basingstoke & Deane and 24 hour, Live-in Care throughout the South East, including Guildford, Winchester, Chichester, Bournemouth & Salisbury.

Calida Care knows that one size does not fit all and whether support...  

Care Provided by Calida Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £31.50 - £33
  • Weekly Live-in Care Fees: £1,400 - £1,500
Weekend and Bank Holiday enhancements apply.
Rates are inclusive of all travel costs.

VAT is not chargeable on our services.

The price(s) shown are provided by the agency. Contact Calida Care for full pricing details and T&Cs.

Contact Calida Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Calida Care
  • Private Owned

Person in charge

  • Lucy Perkins (Head of Operations)

Calida Care Reviews (46)

9.9

Calida Care has a Review Score of 9.9 (9.95) out of 10, based on 18 reviews in the last 2 years. Over all time Calida Care has 46 reviews.

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Showing 46 reviews matching selected criteria
Review from Jean M (Client / Service User) published on 6 May 2026 Submitted via Website
Overall Experience

Calida Care has been phoning me each morning for over two years to make sure that I am up and about and well. They are always cheerful and friendly and we always exchange news and chat for a while. They have also collected prescription and shopped for me when I was unwell. On one occasion I had to visit A&E and they took me and made sure I had something to eat and drink on my long wait and saw me safely home. It is very reassuring for me at 84 and live alone with no near family to know that they are only a phone call away if I need them. A friendly and reliable team.

Reply from Lucy Perkins, Head of Operations at Calida Care

Thank you so much for taking the time to leave us such a lovely review, we all love our daily chats with you!

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Review from Andy S (Husband of Client) published on 6 May 2026 Submitted via Website
Overall Experience
I was extremely happy with the care provided by Calida Care and I wouldn't hesitate to employ them again in the future when the need arrives.

I was very impressed by their professional, personable approach.

Reply from Lucy Perkins, Head of Operations at Calida Care

Thank you so much for taking the time to write us such a lovely review, we are here to help whenever you need us.

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Review from Jo B (Next of Kin) published on 6 May 2026 Submitted via Website
Overall Experience
She initially started with hourly care twice a day and later progressed to live-in care. The two live-in carers who have supported her have made a remarkable difference to her daily life.
They have provided mental stimulation, structure, food preparation, and day-to-day support, all of which have greatly enhanced her quality of life. They are incredibly kind and attentive, and they always make her feel safe and well cared for.
I would also like to acknowledge the office staff, who consistently go out of their way to help. They regularly work beyond their normal hours, and when we urgently needed to arrange live-in care, they responded extremely quickly and ensured everything was put in place without delay. Their dedication and efficiency have been invaluable.

As none of the family live nearby, it is a great comfort to have such excellent care, support and responsiveness. We are truly grateful for the positive impact the whole team has had on my cousin's wellbeing.

Reply from Lucy Perkins, Head of Operations at Calida Care

Your kind words mean so much to Calida, thank you for recognising the dedication and positive impact our wonderful team deliver.

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Review from Mike S (Brother of Client) published on 6 May 2026 Submitted via Website
Overall Experience

The team at Calida had looked after my sister for many years. My sister really apprecaited what they did for her and I likewise. My sister looked forward to seeing her carers and they were wonderfully helpful in all that they did for her. The team at Calida are caring and kind and helpful and it is more than just a job for them. I highly recommend the Calida team

Reply from Lucy Perkins, Head of Operations at Calida Care

Thank you so much for taking the time to write a review for us, it was a pleasure caring for your wonderful sister.

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Review from John B (Husband of Client) published on 6 May 2026 Submitted via Website
Overall Experience
Have had previous experience of Care agencies and they are not in the same league as Calida, who set the benchmark.
It is obvious that Calida are very selective in recruiting and then that training and motivation are important plus becoming a member of the team. All the staff we have met show concern in my wife' s needs ; she is a Stroke victim & wheelchair bound but she enjoys their visits and care.

I have no hesitation in recommending Calida.

Reply from Lucy Perkins, Head of Operations at Calida Care

Such a lovely review! Thank you so much, it's an absolute pleasure working with you and your wife.

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Review from Julie B (Daughter of Client) published on 28 April 2026 Submitted via Website
Overall Experience

I started using Calida Care in February after an initial call round to other companies (3 in total). Before we had even decided who we were using for my Father, it was clear that Calida Care, just by one phone call were going to be the ones to use. Whether it be the Office Team or any of the Carers, nothing is too much trouble. Whoever it is always keeps my Father involved in the conversation. He is not talked over or dismissed. Admittedly the carers only go in every evening, but he is more than happy to see them, and I can be there also. I think that Calida Care do go that extra mile, I cannot recommend them highly enough!

Reply from Lucy Perkins, Head of Operations at Calida Care

Thank you so much for taking the time to leave us such a lovely review, we are delighted that you chose Calida to care for your father, it's an absolute pleasure!

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Review from Amanda D (Daughter of Client) published on 24 April 2026 Submitted via Website
Overall Experience

We have used Calida since February 2023, firstly for both parents and since December 2025 for just Mum, as sadly my Dad passed away with dementia. The team made Dad's last months as comfortable as possible, and filled his time with smiles, laughter and love. For that Mum and I are truly grateful. The team, including the most amazing live in carer, currently look after Mum who is bed-bound, and lost her speech, continence, and the use of her right side due to a severe stroke. The team's attention to her comfort and wellbeing are superb. They are all such joyful people who go the extra mile to make Mum laugh, and can often be seen singing and dancing around her bed once care has been completed. Mum loves all of them and they definitely brighten her day. The management team are incredible and pay great attention to the details of Mum's care. No request is ever too much for them. We have used two other care agencies in the past and Calida are the best by a very long way.

Reply from Lucy Perkins, Head of Operations at Calida Care

Thank you so much for such a lovely review, it means the world to our team and we feel very lucky to have worked with you and your wonderful parents!

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Review from M P (Son of Client) published on 16 January 2026 Submitted via Website
Overall Experience
Over the last twelve months Calida Care has been providing an outstanding professional home service for my mothers personal care. whether it comes to the Admin Team within the office or (each & every carer) to whom visit four times daily.
Each & every one of them in my eyes always go that extra mile when it comes to my mothers general well-being / cleanliness comfort support & needs. Always showing respect within the home as if it were there own.
Always arriving on time with a warm & friendly smile, as of being so polite & patient also.
Without any doubt i'd personally highly recommend them to anyone. Whether that being now or in the near coming future.
Keep up the Amazing Job you're All doing at Team Calida.
Kind Regards

Martin

Reply from Lucy Perkins, Head of Operations at Calida Care

What a lovely review to share with our team! Thank you so much!

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Review from C R (Daughter of Client) published on 12 January 2026 Submitted via Website
Overall Experience

I highly recommend Calida Care to anyone seeking home care for a loved one. We have found them to be great in every way - from the efficient, knowledgable office staff to the wonderful carer. The consistency of care has been excellent, and the carer consistently went the extra mile to ensure my father was comfortable and happy. Their compassionate approach turned a difficult transition into a very positive experience for our whole family. Thank you for everything you do

Reply from Lucy Perkins, Head of Operations at Calida Care

Thank you so much for providing such a lovely review, it means so much to the whole team!

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Review from Linda D (Daughter of Client) published on 2 January 2026 Submitted via Postal Card
Overall Experience

My mum, dad and myself have received nothing but kindness and support. In March my dear dad died and they have been my rock. Without them I would have crumbled.

Reply from Lucy Perkins, Head of Operations at Calida Care

Thank you so much for your kind words, it is a pleasure supporting such a lovely family.

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Review from Jo M (Daughter of Client) published on 29 October 2025 Submitted via Website
Overall Experience

The team at Calida Care have always been so kind and caring to both mum, as well my sister and I who live abroad. After dad died in 2023, we decided to use the services of this company to give both mum and ourselves, pieces of mind. After speaking with various companies, we chose them due to the wide variety of tailor made care packages offered and the good feeling that they gave us right from the first meeting.Although our mother was against the idea at first, she has come to trust the caring team and know that she can always call on them, as and when she ever needs to. I can't thank them enough for being there!

Reply from Lucy Perkins, Head of Operations at Calida Care

Thank you so much for your lovely words. We all look forward to checking in with Mum each day and it's a pleasure working with you all.

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Review from K L (Client / Service User) published on 18 July 2025 Submitted via Website
Overall Experience
I don't know what we, myself and wife, would do without calida care. We have been offered other places to live, however we won't be moving unless we can continue using calida care.

Overall calida care are an amazing company. They are always able to help, no matter what the problem is.

Reply from Lucy Perkins, Head of Operations at Calida Care

It's an absolute pleasure to support such a lovely couple. Thank you so much for taking the time to share your appreciation!

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Review from K H (Brother of Client) published on 7 April 2025 Submitted via Postal Card
Overall Experience

My brother has two live-in carers 24/7. The team for February have been excellent in all aspect of their duties. Interaction with community palliative care and GP/Pharmacy have been professional and their daily reports keep me fully apprised of my brother's situation. Assistance to other services, barber and foot clinicians have been very helpful.

Reply from Lucy Perkins, Head of Operations at Calida Care

Thank you so much for taking the time to write a review for us. It's a pleasure working with you and your brother.

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Review from P H (Daughter of Client) published on 2 April 2025 Submitted via Website
Overall Experience

I contacted Calida when looking for an emergency response service for my elderly parents. The contract was set up easily and efficiently and when we needed them, Calida responded quickly and professionally. When we included regular visits, the two carers were lovely, kind, caring and really engaged with Dad. We now have a wonderful live in carer. Both my parents are relaxed and stress free. Even when there have been problems with Dad, knowing the carer is there to help and support my parents is such as relief. The carer is assisted at all times by Calida and has their full support when dealing with some of the more difficult behaviours that occur with dementia patients. Calida's management team have been brilliant too. Even when we don't really know what we need they can interpret our requirements and provide exactly the right solution. It means a lot to be able to trust and rely on them. Calida deliver a first rate service and I would highly recommend them.

Reply from Lucy Perkins, Head of Operations at Calida Care

Thank you so much for your lovely words. It's been wonderful to be a part of your parents' care journey and to see the difference we can make, especially when people are initially anxious about accepting support. We are delighted that our Emergency Response Service gave you and your parents the...  

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Review from S C (Daughter of Client) published on 1 April 2025 Submitted via Website
Overall Experience
When it became apparent my father needed extra support in his home, we interviewed several care companies.
Calida Care was the one for his choice and mine.
Calida Care has proven to be the right choice,
Since late 2023 to present day dad has had care & support with the dignity he deserves.
The family has a peace of mind.
With the electronic link, dad has the knowledge of who to expect & what time. I can look at the daily report within 10 minutes after care has been given.
If any concerns come up, I'm personally informed.
Overall Calida Care are a fantastic team.
Reliability as well as good quality of care.
Any concerns or change to care plan are dealt with effectively.

Thank you Calida Care.

Reply from Lucy Perkins, Head of Operations at Calida Care

Thank you so much for taking the time to write such a lovely review for us. We are so proud of our team and your review means so much to us all.

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Review from Suzanne B (Daughter of Client) published on 1 April 2025 Submitted via Website
Overall Experience

Calida Care have been looking after my elderly dad since August 2024 when he returned home from a spell in hospital. They visit twice a day to get him up and showered in the morning, and then in the evening to get him ready for bed. Dad's mobility is poor. The carers have been wonderful with him, always friendly, caring and professional. They always ask if he needs anything, nothing is too much trouble. In addition, the office have kept me informed, especially if they have any concerns. Dad is sadly deteriorating and the support I have had from Calida Care has been exceptional. I could not have wished for more. I wouldn't hesitate in recommending them.

Reply from Lucy Perkins, Head of Operations at Calida Care

Thank you so much for your kind words. It's an absolute pleasure to work with you and the whole team love visiting your dad.

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Review from Celia F (Client / Service User) published on 21 November 2024 Submitted via Website
Overall Experience
I had a live in carer for 2 weeks post major surgery. She cooked, cleaned, laundered as well as generally looking after me and my needs.
What a lovely person. She quietly got on with things without being intrusive. I would definitely recommend Calida Care.
The manager kept in touch with me throughout and made sure the carer got here safely and was taken to her next post.

I have not had carers before so don't know about costs, but I do feel I had a proper personal service from Calida, so would highly recommend to others.

Reply from Lucy Perkins, Head of Operations at Calida Care

Thank you so much for your kind words. It was a pleasure supporting you after your surgery and thank you for being such a wonderful family for our carer to stay with during your recovery.

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Review from R T (Client / Service User) published on 14 June 2024 Submitted via Postal Card
Overall Experience

If it were not for Calida Care I would not be able to live independently. I have been abandoned by social services and my own family. The care and attention I get from Calida Care allow me to live an independent life. They are wonderful.

Reply from Lucy Perkins, Head of Operations at Calida Care

Thank you so much for your kind words, your review means so much to our team, it is an absolute pleasure supporting you.

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Review from Diane O (Daughter of Client) published on 10 May 2024 Submitted via Website
Overall Experience
I have only recently employed Calida for a specific set of needs for my mother. They have provided this care from the end of March and throughout April. I had to appoint them suddenly as a difficult situation manifested itself quite quickly. I was concerned that Mum got the right care with the right people.
An initial meeting with the care manager and office manager in Mum's flat ensured all parties were able to become acquainted and all questions could be dealt with.
As a result, Mum has had to get to know just 2 carers who look after all her current needs. Much of their work has been in taking Mum to various appointments at her surgery. Without fail they have turned up on time, leaving sufficient time to get Mum into and out of the car, etc.
The manager has been on hand for me at all times as a point of contact and coordinated everything I have asked for straight away. She has also freely given her time to help me navigate government form filling.

A first-rate service.

Reply from Lucy Perkins, Head of Operations at Calida Care

Thank you so much for your wonderful review, it is an absolute pleasure working with you and supporting Mum with her appointments.

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Review from J D (Client / Service User) published on 1 May 2024 Submitted via Postal Card
Overall Experience

Calida Care has been looking after me four times a day for just over a year now and every member of the team is friendly, knowledgeable, considerate, gentle, and very kind and caring. They are always going above and beyond to help make me more comfortable, safe, and content. The management team is in constant touch with my daughter and they keep us up to date with everything. The carers are always looking for jobs that need doing around the house as well as caring for me and my husband. It means so much to be able to trust them and rely on them.

Reply from Lucy Perkins, Head of Operations at Calida Care

Thank you so much for sharing your kind words. It is an absolute pleasure to work with such wonderful people.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 September 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Calida Care.

Awards / Recognitions (1)

  • Recipient: Calida CareDate: Wednesday 31 May 2023

Meet the Team (2)

Lucy Job Title: Head of Operations Joined: 2022
Lucy

I joined Calida Care in January 2022. I had been working alongside their team for a number of years in a consultancy role and decided I wanted to become a permanent fixture within this wonderful company. I began my social care career in in 1999 when I joined one of the first ever domiciliary care providers in the country. Having worked in a nursing home prior to this I was immediately converted to the benefits of caring for people in the comfort of their own homes. Calida Care fully brings to life the concept of 'there's no place like home' and I truly believe there is no better company to care for you or your loved ones in their own, familiar surroundings.

In my spare time, my 10 year old son, Sebastian keeps me busy. We enjoy Formula 1 Motor Racing, going to the theatre and walks with our Jack Russell/Chihuahua cross, which is a bundle of fun and mischief!

Stephen Job Title: Managing Director Joined: 2019
Stephen
I have worked in Social Care for more than 40 years and attained my professional social work qualification in 1988. My early experience was gained in the public sector prior to setting up my first care business in 2001.
I have always been passionate about the delivery of high quality home based care services that recognise the individuality of each and every recipient of our care.
With my wife Jane, who's also a fellow director, in forming Calida Care we wanted to bring together some of the most accomplished senior staff in our field who shared our passion, values, high standards and expectations. We wanted to create and develop a care company that championed excellent care practices whilst respecting and celebrating the uniqueness of each of our customers.
We sincerely believe that we are achieving this whilst continuously striving to further improve.

Away from work our interests mostly revolve around our family and friends and in particular, our own children who's ages span some 28 years, ranging from just 5 to 33!

We also enjoy travelling.

Frequently Asked Questions about Calida Care

How many Carers does Calida Care employ?

Calida Care employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Calida Care to verify any information. View our terms and conditions. Calida Care has an Enhanced Service - more info.