Calida Care is a trusted provider of high-quality home care, and passionate about supporting individuals to remain in the comfort of their home with no compromise to independence, lifestyle or relationships. They provide domiciliary (visiting) homecare in and around Basingstoke & Deane and 24 hour, Live-in Care throughout the South East, including Guildford, Winchester, Chichester, Bournemouth & Salisbury.
Calida Care knows that one size does not fit all and whether support...
Calida Care is a trusted provider of high-quality home care, and passionate about supporting individuals to remain in the comfort of their home with no compromise to independence, lifestyle or relationships. They provide domiciliary (visiting) homecare in and around Basingstoke & Deane and 24 hour, Live-in Care throughout the South East, including Guildford, Winchester, Chichester, Bournemouth & Salisbury.
Calida Care knows that one size does not fit all and whether support is needed for a few hours each day at specific times, or around the clock, they can help. Services include companionship & home help, personal care, support with morning & evening routines, meal preparation and shopping. Calida Care also provides live-in care, suitable for those who need more comprehensive support to manage ill health, frailty or dementia. They work closely with the client and focus on what can be done to achieve positive outcomes, while allowing the individuals' needs, wishes and preferences to shape the service provided.
Committed to maintaining open and honest relationships, Calida Care views all feedback as an opportunity to improve and robustly encourages and works hard to build transparent and trusted relationships.
Client’s benefit from a dedicated care manager who is always on hand to offer experienced and knowledgeable support 24/7 and carers are carefully vetted & trained to offer unparalleled, one to one support whilst promoting dignity, consent, respect and choice in all that they do.
Care Provided by Calida Care
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£31.50 - £33
Weekly Live-in Care
£1,400 - £1,500
Weekend and Bank Holiday enhancements apply.
Rates are inclusive of all travel costs.
VAT is not chargeable on our services.
The price(s) shown are provided by the agency. Contact Calida Care for full pricing details and T&Cs.
Review from S E (Daughter of Client) published on 6 March 2023 Submitted via Website•
Overall Experience
The care Mum received from Calida Care was faultless. The carers are amazing and the worked very hard to ensure they did the very best they could to make her comfortable and happy. Attention to detail was always adhered too.
The care Mum received from Calida Care was faultless. The carers are amazing and the worked very hard to ensure they did the very best they could to make her comfortable and happy. Attention to detail was always adhered too.
↩Reply from Desre Milsom, Manager at Calida Care
Thank you for your review, it was an absolute pleasure to care for your mum.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Susan C (Daughter-in-law of Client) published on 6 March 2023 Submitted via Website•
Overall Experience
My mother-in-law receives Calida Care twice a day seven days per week. All the carers are amazing and address her needs perfectly. My mother-in-law feels completely at ease with everyone and they are all completely trustworthy, treat her with respect and will deal with any requests she might have....
My mother-in-law receives Calida Care twice a day seven days per week. All the carers are amazing and address her needs perfectly. My mother-in-law feels completely at ease with everyone and they are all completely trustworthy, treat her with respect and will deal with any requests she might have. I would thoroughly recommend Calida Care.
↩Reply from Desre Milsom, Manager at Calida Care
Thank you for your lovely review Susan, it is a pleasure to be of help.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jane C (Daughter of Client) published on 24 November 2021 Submitted via Postal Card•
Overall Experience
Our experience of Calida Care has been most positive, from our initial contact with the office and throughout the period that they provided care for our mother they acted very responsively with compassion, professionalism and great sensitivity.
The registered manager who assessed our mother's...
Our experience of Calida Care has been most positive, from our initial contact with the office and throughout the period that they provided care for our mother they acted very responsively with compassion, professionalism and great sensitivity. The registered manager who assessed our mother's palliative care needs was not only highly knowledgable but also managed to reassure us all and most importantly Mum that their carers had the skills, experience and training to meet all of the assessed needs.
My mother's Calida carer surpassed all of our expectations, devoting herself to our mother's care and ensuring that her final weeks were comfortable and that her passing was dignified and above all not alone.
↩Reply from Desre Milsom, Manager at Calida Care
Thank you, Jane; it was a privilege to support your Mum and the family.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Rachel R (Daughter of Client) published on 8 September 2020 Submitted via Website•
Overall Experience
We started with Calida Care in March 2020 and as a family, we would 100% recommend them to anyone looking for live-in care. From day one the service provided has been excellent in every way. The carers that have provided have been caring, kind, experienced and respectful towards our mum and our...
We started with Calida Care in March 2020 and as a family, we would 100% recommend them to anyone looking for live-in care. From day one the service provided has been excellent in every way. The carers that have provided have been caring, kind, experienced and respectful towards our mum and our family home and our mum has made huge improvements since being cared for by Calida Care carers. We have been confident in putting our trust in both carers that have been provided, they are part of the family! The service has been excellently managed throughout. We are kept fully updated and informed, and communicated regularly with (as son and daughter) regarding our mum's care. We have experience of using another care agency which came nowhere near the service levels we now receive as a family. Furthermore, our stress levels regarding the care for our mum have dramatically reduced since working with Calida Care - we have no hesitation in recommending Calida Care.
↩Reply from Desre Milsom, Head of Care at Calida Care
Thank you, Rachel, it is an absolute pleasure to be supporting your Mum and really uplifting to read that our care is making such a positive difference to your Mum and the family. We look forward to continuing to provide the best possible service we can.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Joanne M (Daughter of Client) published on 26 August 2020 Submitted via Website•
Overall Experience
For the past 12 months, my dad has been provided with care in his own home by Calida. The agency manager and carers ensure that my Dad receives high-quality personalised care that always respects his dignity. The attention to detail in adhering to all aspects of the care plan is second to none. The...
For the past 12 months, my dad has been provided with care in his own home by Calida. The agency manager and carers ensure that my Dad receives high-quality personalised care that always respects his dignity. The attention to detail in adhering to all aspects of the care plan is second to none. The carers are also very proactive in his care and will use their initiative and seek advice when needed, for example from the pharmacy or district nurse. He has advanced dementia so to know I have such committed professionals looking after him is an enormous weight off my mind. When I visit his home I always find my dad relaxed and well-groomed, there is usually the aroma of delicious home-cooked food and his favourite 1950s music is playing in the background. I genuinely cannot praise the Calida carers enough for their commitment and I have no hesitation in recommending the services of Calida.
↩Reply from Desre Milsom, Head of Care at Calida Care
Thank you, Jo, for your lovely review. We are delighted to be providing the care to your Dad, and it is really rewarding for the team to know their efforts are appreciated and that they are able to provide you with that all-important peace of mind that your Dad is in safe hands.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Derek L (Son of Client) published on 21 May 2020 Submitted via Website•
Overall Experience
When I had to find a live-in carer at very short notice for my Mother, Calida Care, responded immediately, and selected a carer who moved in within a few days. The carer was exceptionally kind and generous to my Mother, to myself and to my wife. My Mother liked her immediately, within days the two...
When I had to find a live-in carer at very short notice for my Mother, Calida Care, responded immediately, and selected a carer who moved in within a few days. The carer was exceptionally kind and generous to my Mother, to myself and to my wife. My Mother liked her immediately, within days the two of them were getting on famously and she provided excellent care for my Mother. We trusted her from the outset and we could not have asked for anyone better. Calida Care's manager kept in touch with us regularly and the whole Calida Care experience was relaxed, professional and obviously driven by caring. When my mother was taken ill, the carer was with her and when we arrived, it felt as though she was a family member too. I would recommend Calida Care to anyone who needs a carer for their loved one, it was a pleasure to deal with them in all aspects.
↩Reply from Desre Milsom, Head of Care at Calida Care
Thank you for your kind words, Derek. It was a pleasure to support your Mother, and I am so pleased that our provision of care was a positive and reassuring experience.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 September 2023
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
There are no accreditations posted yet for Calida Care.
Meet the Team (2)
Lucy Job Title Head of OperationsJoined 2022
I joined Calida Care in January 2022. I had been working alongside their team for a number of years in a consultancy role and decided I wanted to...
I joined Calida Care in January 2022. I had been working alongside their team for a number of years in a consultancy role and decided I wanted to become a permanent fixture within this wonderful company. I began my social care career in in 1999 when I joined one of the first ever domiciliary care providers in the country. Having worked in a nursing home prior to this I was immediately converted to the benefits of caring for people in the comfort of their own homes. Calida Care fully brings to life the concept of 'there's no place like home' and I truly believe there is no better company to care for you or your loved ones in their own, familiar surroundings.
In my spare time, my 10 year old son, Sebastian keeps me busy. We enjoy Formula 1 Motor Racing, going to the theatre and walks with our Jack Russell/Chihuahua cross, which is a bundle of fun and mischief!
Stephen Job Title Managing DirectorJoined 2019
I have worked in Social Care for more than 40 years and attained my professional social work qualification in 1988. My early experience was gained in...
I have worked in Social Care for more than 40 years and attained my professional social work qualification in 1988. My early experience was gained in the public sector prior to setting up my first care business in 2001.
I have always been passionate about the delivery of high quality home based care services that recognise the individuality of each and every recipient of our care.
With my wife Jane, who's also a fellow director, in forming Calida Care we wanted to bring together some of the most accomplished senior staff in our field who shared our passion, values, high standards and expectations. We wanted to create and develop a care company that championed excellent care practices whilst respecting and celebrating the uniqueness of each of our customers.
We sincerely believe that we are achieving this whilst continuously striving to further improve.
Away from work our interests mostly revolve around our family and friends and in particular, our own children who's ages span some 28 years, ranging from just 5 to 33!
We also enjoy travelling.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Calida Care to verify any information. View our terms and conditions. Calida Care has an Enhanced Service -what an Enhanced Service includes.
