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Calida Care

6 Faraday Court, Rankine Road, Basingstoke, Hampshire RG24 8PF
Calida Care Logo
Calida Care logo
Calida Care, Basingstoke
Calida Care, Basingstoke
Calida Care, Basingstoke

Calida Care is a trusted provider of high-quality home care, and passionate about supporting individuals to remain in the comfort of their home with no compromise to independence, lifestyle or relationships. They provide domiciliary (visiting) homecare in and around Basingstoke & Deane and 24 hour, Live-in Care throughout the South East, including Guildford, Winchester, Chichester, Bournemouth & Salisbury.

Calida Care knows that one size does not fit all and whether support...  

Care Provided by Calida Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £31.50 - £33
  • Weekly Live-in Care Fees: £1,400 - £1,500
Weekend and Bank Holiday enhancements apply.
Rates are inclusive of all travel costs.

VAT is not chargeable on our services.

The price(s) shown are provided by the agency. Contact Calida Care for full pricing details and T&Cs.

Contact Calida Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Calida Care
  • Private Owned

Person in charge

  • Lucy Perkins (Head of Operations)

Calida Care Reviews (46)

9.9

Calida Care has a Review Score of 9.9 (9.95) out of 10, based on 18 reviews in the last 2 years. Over all time Calida Care has 46 reviews.

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Showing 46 reviews matching selected criteria
Review from Susan C (Daughter-in-law of Client) published on 6 March 2023 Submitted via Website
Overall Experience

My mother-in-law receives Calida Care twice a day seven days per week. All the carers are amazing and address her needs perfectly. My mother-in-law feels completely at ease with everyone and they are all completely trustworthy, treat her with respect and will deal with any requests she might have. I would thoroughly recommend Calida Care.

Reply from Desre Milsom, Manager at Calida Care

Thank you for your lovely review Susan, it is a pleasure to be of help.

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Review from Cheryl L (Client / Service User) published on 8 November 2022 Submitted via Postal Card
Overall Experience

We have been with Calida Care since June 2021 using other companies before. Calida are exceptional in every respect and we would never want to change from them. If we were to move it has to be within your area.

Reply from Desre Milsom, Manager at Calida Care

Thank you for your positive review. It is a pleasure to be providing your support and we look forward to continuing to work with you in the future.

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Review from Jane C (Daughter of Client) published on 24 November 2021 Submitted via Postal Card
Overall Experience
Our experience of Calida Care has been most positive, from our initial contact with the office and throughout the period that they provided care for our mother they acted very responsively with compassion, professionalism and great sensitivity.
The registered manager who assessed our mother's palliative care needs was not only highly knowledgable but also managed to reassure us all and most importantly Mum that their carers had the skills, experience and training to meet all of the assessed needs.

My mother's Calida carer surpassed all of our expectations, devoting herself to our mother's care and ensuring that her final weeks were comfortable and that her passing was dignified and above all not alone.

Reply from Desre Milsom, Manager at Calida Care

Thank you, Jane; it was a privilege to support your Mum and the family.

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Review from Rachel R (Daughter of Client) published on 8 September 2020 Submitted via Website
Overall Experience

We started with Calida Care in March 2020 and as a family, we would 100% recommend them to anyone looking for live-in care. From day one the service provided has been excellent in every way. The carers that have provided have been caring, kind, experienced and respectful towards our mum and our family home and our mum has made huge improvements since being cared for by Calida Care carers. We have been confident in putting our trust in both carers that have been provided, they are part of the family! The service has been excellently managed throughout. We are kept fully updated and informed, and communicated regularly with (as son and daughter) regarding our mum's care. We have experience of using another care agency which came nowhere near the service levels we now receive as a family. Furthermore, our stress levels regarding the care for our mum have dramatically reduced since working with Calida Care - we have no hesitation in recommending Calida Care.

Reply from Desre Milsom, Head of Care at Calida Care

Thank you, Rachel, it is an absolute pleasure to be supporting your Mum and really uplifting to read that our care is making such a positive difference to your Mum and the family. We look forward to continuing to provide the best possible service we can.

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Review from Joanne M (Daughter of Client) published on 26 August 2020 Submitted via Website
Overall Experience

For the past 12 months, my dad has been provided with care in his own home by Calida. The agency manager and carers ensure that my Dad receives high-quality personalised care that always respects his dignity. The attention to detail in adhering to all aspects of the care plan is second to none. The carers are also very proactive in his care and will use their initiative and seek advice when needed, for example from the pharmacy or district nurse. He has advanced dementia so to know I have such committed professionals looking after him is an enormous weight off my mind. When I visit his home I always find my dad relaxed and well-groomed, there is usually the aroma of delicious home-cooked food and his favourite 1950s music is playing in the background. I genuinely cannot praise the Calida carers enough for their commitment and I have no hesitation in recommending the services of Calida.

Reply from Desre Milsom, Head of Care at Calida Care

Thank you, Jo, for your lovely review. We are delighted to be providing the care to your Dad, and it is really rewarding for the team to know their efforts are appreciated and that they are able to provide you with that all-important peace of mind that your Dad is in safe hands.

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Review from Derek L (Son of Client) published on 21 May 2020 Submitted via Website
Overall Experience

When I had to find a live-in carer at very short notice for my Mother, Calida Care, responded immediately, and selected a carer who moved in within a few days. The carer was exceptionally kind and generous to my Mother, to myself and to my wife. My Mother liked her immediately, within days the two of them were getting on famously and she provided excellent care for my Mother. We trusted her from the outset and we could not have asked for anyone better. Calida Care's manager kept in touch with us regularly and the whole Calida Care experience was relaxed, professional and obviously driven by caring. When my mother was taken ill, the carer was with her and when we arrived, it felt as though she was a family member too. I would recommend Calida Care to anyone who needs a carer for their loved one, it was a pleasure to deal with them in all aspects.

Reply from Desre Milsom, Head of Care at Calida Care

Thank you for your kind words, Derek. It was a pleasure to support your Mother, and I am so pleased that our provision of care was a positive and reassuring experience.

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Care / Support
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Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 September 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Calida Care.

Awards / Recognitions (1)

  • Recipient: Calida CareDate: Wednesday 31 May 2023

Meet the Team (2)

Lucy Job Title: Head of Operations Joined: 2022
Lucy

I joined Calida Care in January 2022. I had been working alongside their team for a number of years in a consultancy role and decided I wanted to become a permanent fixture within this wonderful company. I began my social care career in in 1999 when I joined one of the first ever domiciliary care providers in the country. Having worked in a nursing home prior to this I was immediately converted to the benefits of caring for people in the comfort of their own homes. Calida Care fully brings to life the concept of 'there's no place like home' and I truly believe there is no better company to care for you or your loved ones in their own, familiar surroundings.

In my spare time, my 10 year old son, Sebastian keeps me busy. We enjoy Formula 1 Motor Racing, going to the theatre and walks with our Jack Russell/Chihuahua cross, which is a bundle of fun and mischief!

Stephen Job Title: Managing Director Joined: 2019
Stephen
I have worked in Social Care for more than 40 years and attained my professional social work qualification in 1988. My early experience was gained in the public sector prior to setting up my first care business in 2001.
I have always been passionate about the delivery of high quality home based care services that recognise the individuality of each and every recipient of our care.
With my wife Jane, who's also a fellow director, in forming Calida Care we wanted to bring together some of the most accomplished senior staff in our field who shared our passion, values, high standards and expectations. We wanted to create and develop a care company that championed excellent care practices whilst respecting and celebrating the uniqueness of each of our customers.
We sincerely believe that we are achieving this whilst continuously striving to further improve.

Away from work our interests mostly revolve around our family and friends and in particular, our own children who's ages span some 28 years, ranging from just 5 to 33!

We also enjoy travelling.

Frequently Asked Questions about Calida Care

How many Carers does Calida Care employ?

Calida Care employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Calida Care to verify any information. View our terms and conditions. Calida Care has an Enhanced Service - more info.