What Type of Services does Raystra Healthcare offer?

Raystra Healthcare offers Home Care & Nursing Care.

How many Carers does Raystra Healthcare employ?

Raystra Healthcare employs 66 carers.

Raystra Healthcare, No 1 Business Centre, 1 Alvin Street, Gloucester, Gloucestershire GL1 3EJ

Raystra Healthcare

No 1 Business Centre, 1 Alvin Street, Gloucester GL1 3EJ

9.1 4 Reviews

Care Provided

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)
Companionship

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Other Care Provided

Dementia
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Funding & Fees

Hourly Visiting Care Fees: £19.50 – £25.50

Fees may vary depending on travel distances or times required

These prices are only a guideline, please contact Raystra Healthcare to find out the exact price for your requirements.

Funding Types Accepted

Private Funding (Self-funded)

Explain these funding types

Review from Robert L (Client) published on 20 August 2024 Submitted via Postal Card • Report

Overall Experience

I am very satisfied with the care provided by Raystra. In the morning, they attend to my needs efficiently and courteously!

Reply from Moses Adeniji, Business Development Manager at Raystra Healthcare

Thank you for your kind words! We're thrilled to hear that you're satisfied with the care provided by Raystra Healthcare. Your feedback motivates us to continue offering the best care possible. Please don't hesitate to reach out if there's anything more we can do for you!

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from James E (Son of Client) published on 16 August 2024 Submitted via Postal Card • Report

Overall Experience

Thank you for the splendid care which my mother is being blessed with. The carers are kind, patient and diligent, carrying out their work thoroughly and professionally. As my mother's full-time carer, I am so grateful for their work and to know that we are in the right hands. God bless you all! Again,

thank you all.

Reply from Moses Adeniji, Business Development Manager at Raystra Healthcare

Thank you so much for your kind words. It means the world to us to know that your mother is receiving the care and attention she deserves. Our team is dedicated to providing the best possible support, and your gratitude truly touches our hearts.We feel blessed to be part of your mother's care journey and to have the opportunity to work alongside you. Your appreciation reinforces our commitment to continue delivering care with kindness, patience, and professionalism.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from A B (Daughter of Client) published on 1 August 2024 Submitted via Website • Report

Overall Experience

The office staff are always ready and willing to help me with the necessary arrangements for my father's care, responding in a timely fashion to any query or request. The carers are reliable, attentive, friendly, extremely patient and very tolerant.

Reply from Moses Adeniji, Business Development Manager at Raystra Healthcare

Thank you so much for your wonderful review. We are delighted to hear that you have had such a positive experience with our office staff and carers. It's heartening to know that our team has been able to assist you promptly and effectively with your father's care arrangements. We are especially pleased to hear your kind words about our carers. Reliability, attentiveness, friendliness, patience, and tolerance are qualities we strive to uphold, and it's gratifying to know that they are making a positive impact. Your feedback is greatly appreciated and motivates us to continue providing the highest standard of care and support. If there is anything more we can do for you or your father, please do not hesitate to let us know.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Joanne P (Client) assisted by family/friend published on 10 April 2024 Submitted via Postal Card • Report

Overall Experience

I think they are all lovely and kind to me. I feel safe with the carers. They're very friendly and make me laugh. Nothing is too much trouble. They are always willing to assist.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Raystra Healthcare Reviews (4)

9.1

Raystra Healthcare has a Review Score of 9.1 (9.083) out of 10, based on 4 reviews in the last 2 years.
Over all time Raystra Healthcare has 4 reviews.

Order by:

Total of 4, showing 1-4

Current Review Score: 9.1 (9.083)

Overview of Review Score

The Review Score of 9.1 (9.083) out of 10 for Raystra Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Raystra Healthcare is calculated as follows: ( (20 Excellents x 5) + (4 Goods x 4) ) ÷ 24 Ratings = 4.833
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Raystra Healthcare is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.