Care Provided by Raystra Healthcare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Prices
Fees may vary depending on travel distances or times required
Contact Raystra Healthcare to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
Good to Know
Owner
- Raystra Healthcare Ltd
- Private Owned
Person in charge
- Debbie Frost (Registered Manager)
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Raystra Healthcare Reviews (4)
Over all time Raystra Healthcare has 4 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Raystra Healthcare
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Review from Robert L (Client / Service User) published on 20 August 2024 Submitted via Postal Card•
Overall Experience
I am very satisfied with the care provided by Raystra. In the morning, they attend to my needs efficiently and courteously!
I am very satisfied with the care provided by Raystra. In the morning, they attend to my needs efficiently and courteously!
↩Reply from Moses Adeniji, Business Development Manager at Raystra Healthcare
Thank you for your kind words! We're thrilled to hear that you're satisfied with the care provided by Raystra Healthcare. Your feedback motivates us to continue offering the best care possible. Please don't hesitate to reach out if there's anything more we can do for you!
Review from James E (Son of Client) published on 16 August 2024 Submitted via Postal Card•
Overall Experience
Thank you for the splendid care which my mother is being blessed with. The carers are kind, patient and diligent, carrying out their work thoroughly and professionally. As my mother's full-time carer, I am so grateful for their work and to know that we are in the right hands. God bless you all!...
Thank you for the splendid care which my mother is being blessed with. The carers are kind, patient and diligent, carrying out their work thoroughly and professionally. As my mother's full-time carer, I am so grateful for their work and to know that we are in the right hands. God bless you all! Again, thank you all.
↩Reply from Moses Adeniji, Business Development Manager at Raystra Healthcare
Thank you so much for your kind words. It means the world to us to know that your mother is receiving the care and attention she deserves. Our team is dedicated to providing the best possible support, and your gratitude truly touches our hearts.We feel blessed to be part of your mother's care...
Thank you so much for your kind words. It means the world to us to know that your mother is receiving the care and attention she deserves. Our team is dedicated to providing the best possible support, and your gratitude truly touches our hearts.We feel blessed to be part of your mother's care journey and to have the opportunity to work alongside you. Your appreciation reinforces our commitment to continue delivering care with kindness, patience, and professionalism.
Review from A B (Daughter of Client) published on 1 August 2024 Submitted via Website•
Overall Experience
The office staff are always ready and willing to help me with the necessary arrangements for my father's care, responding in a timely fashion to any query or request. The carers are reliable, attentive, friendly, extremely patient and very tolerant.
The office staff are always ready and willing to help me with the necessary arrangements for my father's care, responding in a timely fashion to any query or request. The carers are reliable, attentive, friendly, extremely patient and very tolerant.
↩Reply from Moses Adeniji, Business Development Manager at Raystra Healthcare
Thank you so much for your wonderful review. We are delighted to hear that you have had such a positive experience with our office staff and carers. It's heartening to know that our team has been able to assist you promptly and effectively with your father's care arrangements. We are especially...
Thank you so much for your wonderful review. We are delighted to hear that you have had such a positive experience with our office staff and carers. It's heartening to know that our team has been able to assist you promptly and effectively with your father's care arrangements. We are especially pleased to hear your kind words about our carers. Reliability, attentiveness, friendliness, patience, and tolerance are qualities we strive to uphold, and it's gratifying to know that they are making a positive impact. Your feedback is greatly appreciated and motivates us to continue providing the highest standard of care and support. If there is anything more we can do for you or your father, please do not hesitate to let us know.
Review from Joanne P (Client / Service User) published on 10 April 2024 Submitted via Postal Card•
Overall Experience
I think they are all lovely and kind to me. I feel safe with the carers. They're very friendly and make me laugh. Nothing is too much trouble. They are always willing to assist.
I think they are all lovely and kind to me. I feel safe with the carers. They're very friendly and make me laugh. Nothing is too much trouble. They are always willing to assist.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 October 2022Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Raystra Healthcare.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Raystra Healthcare.
Accreditations
There are no accreditations posted yet for Raystra Healthcare.
Meet the Team (0)
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Frequently Asked Questions about Raystra Healthcare
How many Carers does Raystra Healthcare employ?
Raystra Healthcare employs 66 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Raystra Healthcare to verify any information. View our terms and conditions. Raystra Healthcare has a Basic Service -what a Basic Service includes.