My Homecare Gloucester

My disabled son accesses My Home Care as part of his adult social care provision, and wow what a difference to a previous provider. They are professional, compassionate, accommodating, enthusiastic and reliable. He loves his carers and looks forward to his weekly routine of social interaction and activity provision in the local wider community.

The care that has been provided for my mother has been nothing short of fabulous.The compassion and concern is consistently at the forefront of all they do. They are always responsive and pro- active, they listen and understand any flagged concerns. A first class bunch of human beings and a joy to know.

We found all the carers to be very professional and friendly. My mother was reluctant to have carers at first, but quickly got used to the visits and started to enjoy the regular interaction. The service was excellent, and I would certainly recommend and use them again if the need arose.

We would happily recommend My Homecare.

We have not long started with My Homecare but already we can see what a professional company they are. Nothing is too much trouble. My father has complex needs but nothing phases them, the staff all seem really friendly and are there to support his every need. We went in blind not knowing anything and it was a minefield who to choose but we have no regrets that we decided on this company to care for my father.

Exceptional carers right from the initial assessment, caring in the true sense of the word. I was put on the spot to pick an agency from eight possibles and I think I got lucky by picking My Homecare at random.

My Homecare helped me out with cooking and food prep during a bad health relapse between Oct 2023 and Jan 2024. All the care and office staff and management were friendly and cheerful, taking the trouble to make sure I had the help I needed, and everything in the house was always left clean and tidy. I would happily go back to My Homecare if I needed help in the future.

My mother and I's experience with the care home so far has been very good. They take good care of my mother so for that reason I am happy I would recommend this company to others.

My Homecare Gloucester have been caring for my parents since December 2022 and I am delighted with their care and service so far. Both mum and dad have been treated with great dignity and respect, the service is reliable and flexible and as a former nurse myself, I feel reassured that their needs are being met by kind, friendly and caring staff. The communication with the manager is fantastic, I am kept in the loop at all times and feel a great sense of relief that my parents are safe and happy. There's a great deal of attention to detail ensuring that my parent's wishes and preferences are central to their care. Kind gestures such as birthday and Christmas gifts meant a lot to us all as does the fact that the team have cared for and supported me at times when I have felt overwhelmed or stressed. I commend all of the team and have no hesitation in recommending them to others. The team have made a huge positive impact upon us all and have my respect and grateful thanks.

Staff are always pleasant, courteous, and extremely helpful. You always feel that the time they spend with you, you have their full attention, and they're not rushing about, thinking about the next client for example. Clients are treated with the utmost respect for their dignity and any time you need to stop the personal care, for example, due to pain or other medical issues, staff are very quick to get you comfortable and do whatever else they can to help you to feel better. I would highly recommend My Homecare.

The care team at My Homecare Gloucester has looked after my mother so well. They have been incredibly helpful and kept my mother in the best condition. All of the staff looked after my mother with respect, dignity and kindness, keeping her clean and tidy all the time. We are so thankful to the whole care team for their services and to be with my mother till the end of her life. Thank you ever so much!

The staff are very professional and friendly and treat my wife as a person and overall very good. The time of visits are very good, especially looking after my wife's skin care, they go out of their way to make her as comfortable as possible. They will always keep me informed of any issues and overall they provided a good quality of care.

My husband is treated with the greatest respect and has formed a good relationship with his carers over the time we have had them. I was a bit apprehensive at the start, but they all treat him with patience and are caring. Lovely girls.

The staff were excellent and treated my wife with respect, dignity and love. My wife felt at ease with them during a very difficult time in her life. We as a family couldn't have wished for anyone better.

Friendly caring service, always smiling and seeking to deliver the personal care required in these difficult times. Always worked with respect and patience, even though they knew that another client was waiting to be looked after. Sometimes the carers would ask other members of staff to see the other clients so they could concentrate on our parent's needs. If I was ill then I would want these guys to look after me until the end. Thanks for looking after our mum.

The individual personal care that my mother receives is amazing. Nothing is too much trouble for your staff. I’m truly grateful that we have such an amazing care package in place for my mother after a terrible start with other care providers.

My husband has been home from hospital for 3 weeks now and I am delighted with all the carers from My Homecare. They are all very caring, kind and gentle with him and even practice speaking with him (he has had a stroke). They make him laugh which is so good when he is having personal care. I would recommend this very excellent agency to my family and friends if the need arose.

All of the carers visiting my mum have been excellent. They have gone above and beyond in ensuring Mum has all she needs to be comfortable and happy. They have been empathetic and understand what's required for a 91-year-old to experience a decent quality of life. They have been forward-thinking to ensure me and my sister understand what Mums requirements are and have suggested what the best outcomes may look like. We can't speak highly enough of your team.

The team that looked after my father and the support staff were absolutely fantastic! We could not have wished for better. They were professional and caring and looked after him with love. In a very short time whilst he was still conscious he became very attached to them. We could not have coped without them during very difficult times for us as a family! It was all about teamwork and each individual did the team proud. It is an honour to leave very positive feedback comments about this team!