Esteemed Life Care Preston

151 Garstang Road, Fulwood, Preston PR2 3BH
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9.5 52 Reviews
  • Esteemed Life Care Preston, Preston
Esteemed Life Care – Preston is your honest, home-grown quality care provider with a combined 30 years of experience in providing outstanding care for the people of Preston and the surrounding areas.

They offer numerous care services, from domiciliary care, dementia care, supported living and much more.

Esteemed Life Care’s expertise on a range of care services gives an advantage in providing a truly personalised and exceptional experience to the clients. This means they continuously assess clients’ needs to provide the best possible care, which includes Live in Care, 24 hours support, overnight; and also helping to support life after time spent in the hospital. They cover all aspects of the client’s life with all round, day-to-day housework around the clock.

Esteemed Life Care believes ‘home is where the heart is’, and is committed to delivering a high-quality care service in the comfort of the client’s own home. They are very passionate in making a big difference to hundreds of people throughout the region.

Esteemed Life Care – Preston offers:

• Free care assessment within 24 hours of an inquiry

• The Care Match system is designed to find the client's perfect care companion

• An outstanding 99 per cent care visit attendance rating

• All Esteemed Care staff are fully-trained, highly-qualified expert care companions

• A diverse range of care services to cater for every client and their needs

• A truly personalised care plan – with continuous assessment to ensure the care companions are fully supported

Reading this is the first step on the path to peace of mind. When someone signs up to Esteemed Life Care, they're not just another client, they're part of the family.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25

We recommend a discussion, consultation before we can quote for the service, as each individual's needs are different.

These prices are only a guideline, please contact Esteemed Life Care Preston to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Imran Patel (Manager )

Esteemed Life Care Preston Reviews (52)

Total of 52, showing 1-20
9.5

Esteemed Life Care Preston has a Review Score of 9.5 (9.483) out of 10, based on 30 reviews in the last 2 years. Over all time Esteemed Life Care Preston has 52 reviews.

Overall Experience

  • 38
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Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring and helpful staff. They are always happy to help with my needs. Due to my anxiety I struggled receiving different carers each time so I rang the office and they were very understanding and now for the majority of my care I have the same carer who is brilliant.

Reply from Janette Evans, Registered Manager at Esteemed Life Care Preston

Thank you for your review, we appreciate the feedback. It is lovely to here you are now happy with your support team, and they are providing you with the support and care your require.

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Overall Experience  Overall Experience 5.0 out of 5

On behalf of myself & all the family we would like to say a huge thankyou to all your staff for looking after my husband professionally, with care, compassion, kindness & allowing him to keep his dignity.
He was fond of the staff who came.

Reply from Janette Evans, Registered Manager at Esteemed Life Care Preston

Yvonne, thank you for your kind words, we are sorry for the loss of your husband, the staff will miss visiting you both. It has been our honour to help fulfil his last wish to be at home with his family in his final moments.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly and accommodating staff. The office staff always cater to whatever needs and care staff help with everything. Very friendly and accommodating staff. The office staff always cater to whatever needs and carers help with everything

Reply from Janette Evans, Registered Manager at Esteemed Life Care Preston

Thank you or your review, we appreciate the feedback and support.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot begin to express how wonderful the carers from Esteemed Life Care Preston have been; they were respectful, thoughtful and extremely good at all the tasks they performed. We could not have managed without their care and knowledge.

Reply from Janette Evans, Registered Manager at Esteemed Life Care Preston

J, thank you for your review, it was our pleasure to be able to support your mother in her final days.

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Overall Experience  Overall Experience 5.0 out of 5

After completing research into home care providers in the Preston area, I selected Esteemed based on their online reviews and after talking to the registered manager. The care package was put in place very quickly, and the carers have been brilliant with Mum.

Reply from Janette Evans, Registered Manager at Esteemed Life Care Preston

G, thank you for your review, we wish you all the best in the future.

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Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has been using the Esteemed Care services 3 times-a-day regularly since September 2024. She had found the quality of the services satisfactory and any amendment in the periods of service that were required in short notice had been dealt with by Esteemed Care Management promptly.

Reply from Janette Evans, Registered Manager at Esteemed Life Care Preston

Ali, thank you for your review, we wish you all the best in the future.

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Overall Experience  Overall Experience 5.0 out of 5

If you love your parents like I do this is the company for you. This company provided care for my mother for over 18 months before her needs required a nursing home. My father then needed care at home during cancer treatment. The company ethos is exceptional, they are an extension of your home. Nothing
is 'outside' of their duties. If it needs doing to support your family it will be done. If you have queries they are dealt with professionally, quickly and resolved. Staff are lovely and caring. The management exceptional, pragmatic, and guide you through the complex system of care at home and providing practical support to help make the support work best for you. We have had difficulty with companies before that had been imposed upon us by the hospital/local authority and therefore are aware of the difficulties that can arise. When we transferred to this company it was like a breath of fresh air. You feel safe knowing your loved ones are receiving support. Cannot recommend enough.

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Overall Experience  Overall Experience 5.0 out of 5

Carers are very polite and professional, highlighting any concerns.
They get on well with my mum.

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Overall Experience  Overall Experience 5.0 out of 5

Caring, efficient service who are helping to support my dad who has Alzheimer's. Nothing is too much trouble and the client (and family) are at the heart of the service. Well done!

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Overall Experience  Overall Experience 5.0 out of 5

Always on time - I think the management of the company is very organised and emails are always answered promptly and any requests I make are taken into consideration.
There has never been anu cancellations and overall I am happy.

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Overall Experience  Overall Experience 5.0 out of 5

I have been with Esteemed Life for sometime. They have always put my needs at the forefront and I feel completely satisfied with the service. The carers are first rate and I always feel they are caring for my needs. I would certainly have no qualms in recommending them to anyone who is in need of a
care agency.

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Overall Experience  Overall Experience 4.0 out of 5

The carers are always polite and take care of my daughter. She can sometimes be slightly abusive through her illness. Overall they perform adequately and professionally.

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Overall Experience  Overall Experience 4.0 out of 5

We have been using this service over a year and happy with the service.

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Overall Experience  Overall Experience 4.0 out of 5

Happy with service

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Overall Experience  Overall Experience 5.0 out of 5

We have had a pleasant experience, all the carers are excellent. I would recommend Esteemed Life Care to others.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly carers. Always makes son relaxed.

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Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care team and the way they handle things.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service provided. Thanks! The current package ok at the moment.

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Overall Experience  Overall Experience 5.0 out of 5

We are currently happy with the service being provided by Esteemed Life Care. The carers are generally reliable and provide a good service. Two members of staff are particularly good, but all of the carers that visit are fine.

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Overall Experience  Overall Experience 5.0 out of 5

I have been treated with respect and dignity the carers have been wonderful, done all that has been asked and more, and have opened my social life and helped me with independent skills but all the staff have been wonderful.

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Current Review Score: 9.5 (9.483)

Overview of Review Score

The Review Score of 9.5 (9.483) out of 10 for Esteemed Life Care Preston is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.483 for Esteemed Life Care Preston is calculated as follows: ( (104 Excellents x 5) + (64 Goods x 4) + (6 Satisfactorys x 3) + (4 Very Poors x 1) ) ÷ 178 Ratings = 4.483

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Esteemed Life Care Preston is based on 27 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Oct 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Esteemed Life Care Preston

What Type of Services does Esteemed Life Care Preston offer?

Esteemed Life Care Preston offers Home Care.

How many Carers does Esteemed Life Care Preston employ?

Esteemed Life Care Preston employs 37 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Esteemed Life Care Preston to verify any information. View our terms and conditions. Esteemed Life Care Preston has an Enhanced Service - more info.