Esteemed Life Care Preston

151 Garstang Road, Fulwood, Preston PR2 3BH
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9.5 52 Reviews
  • Esteemed Life Care Preston, Preston
Esteemed Life Care – Preston is your honest, home-grown quality care provider with a combined 30 years of experience in providing outstanding care for the people of Preston and the surrounding areas.

They offer numerous care services, from domiciliary care, dementia care, supported living and much more.

Esteemed Life Care’s expertise on a range of care services gives an advantage in providing a truly personalised and exceptional experience to the clients. This means they continuously assess clients’ needs to provide the best possible care, which includes Live in Care, 24 hours support, overnight; and also helping to support life after time spent in the hospital. They cover all aspects of the client’s life with all round, day-to-day housework around the clock.

Esteemed Life Care believes ‘home is where the heart is’, and is committed to delivering a high-quality care service in the comfort of the client’s own home. They are very passionate in making a big difference to hundreds of people throughout the region.

Esteemed Life Care – Preston offers:

• Free care assessment within 24 hours of an inquiry

• The Care Match system is designed to find the client's perfect care companion

• An outstanding 99 per cent care visit attendance rating

• All Esteemed Care staff are fully-trained, highly-qualified expert care companions

• A diverse range of care services to cater for every client and their needs

• A truly personalised care plan – with continuous assessment to ensure the care companions are fully supported

Reading this is the first step on the path to peace of mind. When someone signs up to Esteemed Life Care, they're not just another client, they're part of the family.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25

We recommend a discussion, consultation before we can quote for the service, as each individual's needs are different.

These prices are only a guideline, please contact Esteemed Life Care Preston to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Imran Patel (Manager )

Esteemed Life Care Preston Reviews (52)

Total of 52, showing 41-52
9.5

Esteemed Life Care Preston has a Review Score of 9.5 (9.483) out of 10, based on 30 reviews in the last 2 years. Over all time Esteemed Life Care Preston has 52 reviews.

Overall Experience

  • 38
  • 11
  • 2
  • 0
  • 1

Date Published

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22

Review from Linda D (Daughter of Client) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only say a big thank you to you all for the care you gave my mum. Although it was only for a few days, I felt that I knew you all really well. You were so caring and I could talk to you all freely. The service both at the home and on the phone was professional. Thank you all once again.

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Review from F S (Client) published on 5 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the carers to be very kind, helpful and willing to do whatever makes me comfortable and meets my needs. Some are good at anticipating these needs. I always feel better after their visits when they have washed and dressed me for the day.

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Review from R S (Husband of Client) published on 5 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exteemed Life Care - Preston have been very helpful to me and especially my wife who has terminal cancer. The staff are very willing to help, are cheerful and good at helping with everything from bed baths to simple bed making. They are very well trained. Esteemed Life Care = Preston are also very flexible,
even when I have had to cancel or re-instate visits when my wife is hospitalised.

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Review from D H (Daughter-in-law of Client) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the care and compassion shown to my father-in-law by the carers that have visited us. They have all been kind, respectful and accommodating during visits, nothing has been too much bother. They have also been a great support to the family around and have looked after us too
during visits, whether it be making cups of tea or taking time to listen and talk. The management have also always been very helpful and extremely supportive. It has been so easy to contact them and when visits have had to be changed or we have required extra support, changes have been made very quickly.

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Review from Carl H (Son of Client) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The agency are providing end of life care for my father, four time per day and four overnights each week. All carers are warm, friendly and capable. They are also proactive. We’ve found the agency to be responsive and flexible when we’ve asked to change hours or arrangements. We’re very relieved the
NHS referred us to this agency and we’d have no hesitation recommending them to others who need these services.

Reply from Imran Patel, Business Development Manager at Esteemed Life Care Preston

Thank you for your review, we are happy to hear that your father is settled with his care team.

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Review from A H (Daughter of Client) published on 4 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time the Esteemed Life Care cared for our mum, they looked after her with such compassion that helped us know she was in such good hands. They came to our aid just as we were in need of support and gave us time, at night, to have vital time to rest. We have already shared our positive experience
with the three carers who looked after mum, all lovely ladies, and a very professional care service.

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Review from Carolyn R (Daughter of Client) published on 24 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found all the carers to be very efficient in caring for my mum. Also very friendly towards her and us as a family. When dealing with management, I found her to be very efficient and explained the details of our package very well with concern and empathy.

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Review from K C (Daughter of Client) published on 17 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother required overnight support as she was end of life. The carers showed compassion and understanding of her needs. They accessed a palliative care nurse input when needed that ensured my mother was not in discomfort. The family were able to get rest during the night knowing my Mum was in safe
hands. Thank you.

Reply from Imran Patel, Business Development Manager at Esteemed Life Care Preston

Thank you for your kind words and for taking the time to review us as carers and Esteemed Life Care. We pride ourselves on delivering the best possible care for the individuals we support, thank you for allowing us to take care of your mother, it was a pleasure.

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Review from Mark W (Son of Client) published on 5 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Early days but all the carers we've met have been great, very pleasant and professional people.

Reply from Imran Patel, Business Development Manager at Esteemed Life Care Preston

Thank you for providing a review. At Esteemed Life Care we always work hard to make sure all our clients receive the correct care on time every time.

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Review from J J (Client) published on 26 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Esteemed Life Care to be very professional and very accommodating if you have any problems. They have always been able to sort things out for us.

Reply from Imran Patel, Business Development Manager at Esteemed Life Care Preston

Thank you, we are really glad that you are happy with our services.

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Review from Joan B (Client) published on 12 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are very helpful and caring and I enjoy their company.

Reply from Imran Patel, Business Development Manager at Esteemed Life Care Preston

Thank you for your kind words. At Esteemed Life Care we always work hard to make sure all our clients receive the perfect care.

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Review from Linda B (Daughter of Client) published on 7 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care extremely effective and efficient my mum enjoys them visiting her for the company and her everyday needs.

Reply from Imran Patel, Business Development Manager at Esteemed Life Care Preston

Thank you for your review, We thoroughly enjoy caring for your loved one. It's a pleasure to help support one's independence.

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Current Review Score: 9.5 (9.483)

Overview of Review Score

The Review Score of 9.5 (9.483) out of 10 for Esteemed Life Care Preston is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.483 for Esteemed Life Care Preston is calculated as follows: ( (104 Excellents x 5) + (64 Goods x 4) + (6 Satisfactorys x 3) + (4 Very Poors x 1) ) ÷ 178 Ratings = 4.483

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Esteemed Life Care Preston is based on 27 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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