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My Homecare Kingston

151 High Street, New Malden KT3 4BH
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Top 20 award
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My Homecare Kingston, New Malden
My Homecare Kingston, New Malden
My Homecare Kingston, New Malden

At My Homecare (Kingston), they are driven by a deep commitment to making a meaningful difference in their local community. Their passion lies in delivering the highest quality care, easing the stresses and challenges of daily life while promoting the independence and well-being of their service users.

Their mission extends beyond care provision—they strive to combat loneliness, ensuring that every individual they support feels valued, respected, and connected. Many service users...  

Care Provided by My Homecare Kingston

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £31.50
  • Weekly Live-in Care Fees: from £1,650

Double on bank holidays.

The price(s) shown are provided by the agency. Contact My Homecare Kingston for full pricing details and T&Cs.

Contact My Homecare Kingston to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Anjeong Lee (Manager)

My Homecare Kingston Reviews (60)

10

My Homecare Kingston has a Review Score of 10 (10.000) out of 10, based on 20 reviews in the last 2 years. Over all time My Homecare Kingston has 60 reviews.

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Showing 60 reviews matching selected criteria
Review from Annie D (Daughter of Client) published on 2 March 2026 Submitted via Website
Overall Experience

The team of carers were wonderful and very kind to my father. They were always respectful and completed their work in calm and friendly manner. Initially we needed 2 carers, 4 times a day and without their help, my father's recovery would have been much slower. By the time our care package had ended, we only needed 1 carer once a day. A heartfelt thank you to all the carers who supported us during a difficult time.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so much for your kind and thoughtful feedback. It truly means a great deal to us. We are delighted to hear that our team of carers were able to support your father during his recovery and that you found them to be respectful, calm, and friendly throughout. Providing compassionate,...  

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Review from Mohamed O (Client / Service User) published on 19 February 2026 Submitted via Postal Card
Overall Experience

My carers are wonderful and kind people, and they come morning and evening and they are lovely and enjoy their company. Thank you.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you for your lovely review. Your feedback means a great deal to us, and we are so pleased that you are satisfied with the care and support provided. It is a privilege to be able to help. I wish you all the best!

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Review from Ramin S (Nephew of Client) published on 18 December 2025 Submitted via Website
Overall Experience

My Aunt Tahereh received excellent care in her her final weeks at home. The ladies providing the care 4 times a day were always smiling, friendly, attentive and courteous. Sadly she passed away in hospital in late October, but I am sure she would have agreed with this review

Reply from Angela Lee, Director at My Homecare Kingston

This review is incredibly encouraging and gives us even more motivation to continue working hard and providing the best possible care for our clients. I am also sure that your aunt would have agreed with this special review. Many thanks.

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Review from R Z (Son of Client) published on 4 December 2025 Submitted via Website
Overall Experience
Homecare carers looked after my mother while she was on her own & had dementia. Carer's prepared food, personal hygiene, and assisted medication. They were very good. The manager would visit regularly for checking if everything is OK.

I appreciate their support.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you very much for your lovely review of our team. I appreciate it very much.

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Review from Pete C (Client / Service User) published on 23 September 2025 Submitted via Postal Card
Overall Experience

Thank you. Pete

Reply from Angela Lee, Registered Manager at My Homecare Kingston

Many thanks for your review - we truly appreciate it.Please don't hesitate to get in touch with us whenever you need help; we're always here for you.

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Review from Lesley-Anne S (Daughter of Client) published on 1 September 2025 Submitted via Postal Card
Overall Experience
The care my father has been given has been excellent.
The primary carer who visits the majority of days is kind, patient and caring.

Clearly the training at My Homecare is excellent and carer selection is carefully though through. I feel confident knowing my dad is safe and looked after by My Homecare.

Reply from Angela Lee, Director at My Homecare Kingston

I must say, thank you so much for your lovely review. It is truly encouraging for our entire team, and it makes us feel so valued. We are very happy to be looking after your father, who is so understanding and pleasant to work with. Please don't hesitate to let us know if there is anything else we can assist you with. Once again, we sincerely appreciate your thoughtful review.

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Review from C M (Son of Client) published on 15 May 2025 Submitted via Postal Card
Overall Experience

The carers visit my mother twice a week to strip, wash, and sometimes other personal care chores. My mother is usually very wary to strangers but has taken to the carers' work and kindness.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so much for your kind and encouraging feedback. We will share your review with our entire team.

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Review from I C (Client / Service User) published on 25 April 2025 Submitted via Postal Card
Overall Experience

My carers are helping me a lot everyday on my daily life and breakfast. I cannot live without them because they are amazing and caring, excellent and wonderful. I really appreciated it. I am happy with my carers and I am feeling better when they helping which makes it faster. My Homecare Kingston , the carers are excellent than previous company who sent them to me. Big thank you so much My Homecare Kingston.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so much for your kind words-I'll be sure to share them with our entire team. Your thoughtful feedback truly means a lot to us.It's been an honour to support you. We wish you every happiness in life, today and always.

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Review from D T (Partner of Client) published on 25 April 2025 Submitted via Postal Card
Overall Experience

All of the her carers are very caring and polite and do their job well. always happy. Recommend to anyone My Homecare Kingston

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so much for your wonderful review! Your kind words mean the world to us and will truly encourage and motivate our team. We're incredibly grateful for the opportunity to support you, and we'll always be here to help however we can. What a beautiful family you are, honouring your wife's wishes to keep her at home with such love and care. It's a privilege to be part of your journey.

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Review from J O (Client / Service User) published on 25 April 2025 Submitted via Postal Card
Overall Experience

From the first 'hello' my carer was excellent and could not help enough. He helped me with bathing and dressing and could not have been kinder or more caring. Thank you. Deeply appreciated My Homecare Kingston team.

Reply from Angela Lee, Director at My Homecare Kingston

You are such a wonderful soul, and we are truly grateful to have had the opportunity to serve you. It brings us great joy to see you thriving, and we hope you are now enjoying complete independence.Though we dearly miss you, our greatest happiness comes from knowing you're doing well. Please know...  

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Review from B W (Partner of Client) published on 23 April 2025 Submitted via Postal Card
Overall Experience

My Homecare Kingston team are I could not wish for more care and support from their team. I wish to keep them for as long my partner needs them. Thank you so much we appreciate them so much.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so so much for your kind words and thoughtful feedback. We're truly grateful for the opportunity to care for your loved one, and it means a lot to hear that our team's efforts are making a positive impact. We'll continue doing our best to provide compassionate and reliable care. Please don't hesitate to reach out if there's ever anything more we can do!

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Review from B W (Client / Service User) published on 24 March 2025 Submitted via Postal Card
Overall Experience

My carers are excellent. I have got no complaints. They are doing well, I will never change the company.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so much for your kind and encouraging words-it means a great deal to us. We will share your feedback with the entire team. Please know that we are here for you and ready to support you whenever you need us.

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Review from J H (Daughter of Client) published on 21 March 2025 Submitted via Postal Card
Overall Experience
My experience with 'My Homecare' has been excellent. The manager was friendly + very professional. She gave me many useful tips, how to raise our concerns, and advices. The carer, she was very kind + kept her professional manner even when my mother displayed challenging behaviours.

I appreciate their service very much and I definitely recommend them to others!

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so much for your kind and encouraging feedback. We will share your review with our entire team. Everyone is working together to ensure your mum remains safe, happy, and well-supported at home.

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Review from Adrian P (Client / Service User) published on 18 February 2025 Submitted via Postal Card
Overall Experience

The carers I've received are incredible and the company and care they've provided for me since being discharged from hospital is second to none and the hospital I was discharged from could learn a thing or two from My Homecare Kingston. I fully recommend the company.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you for such a lovely review, we really do appreciate it.

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Review from A R (Client / Service User) published on 4 February 2025 Submitted via Postal Card
Overall Experience

Ladies have problems due to the lack of time given to them. They all do an unbelievable job. They are quite marvellous.

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Review from Sarah P (Daughter-in-law of Client) published on 24 December 2024 Submitted via Postal Card
Overall Experience

I am happy with our carers, he's a very friendly guy who supports my father-in-law. The service is very good and gives us a peace of mind. The company is outstanding and such a good value for money. The staff are such nice people and we appreciate every thing the company gives us.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so much for taking the time to share your experience of working with us and for trusting us with his care. Your father-in-law is such a wonderful gentleman, and it has been a true pleasure working with him. We will miss him greatly. Please do keep in touch and let us know how he is doing.

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Review from M P (Wife of Client) published on 21 November 2024 Submitted via Postal Card
Overall Experience

We are very pleased with the carers they are very cheerful and helpful. Excellent company My Homecare Kingston. All the carers are wonderful.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you for your wonderful review! We're thrilled to hear that you're happy with our team. Our goal is always to provide the best service with a smile and to keep our clients' families fully informed of any updates. We're glad we could provide the care and support that allowed you to take a break. We're always here to assist you again in the future.

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Review from N M (Client / Service User) published on 15 November 2024 Submitted via Postal Card
Overall Experience

I am very happy with my carer.

Reply from Angela Lee, Director at My Homecare Kingston

Many thanks for your review and that we appreciate it very much!

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Review from Chris K (Grandson of Client) published on 5 July 2024 Submitted via Website
Overall Experience
My grandma was discharged from the hospital in early May following a stroke and is living with dementia. Since then, we have had carers from My Homecare Kingston, and we are very impressed with their service. The carers are kind, reliable, and caring, always going the extra mile and asking if there is anything else they can help with. We are grateful for their understanding and professionalism in our situation.

The lady manager is always helpful in responding to queries, and the coordinators regularly call to check if my grandma is okay and if there is anything they can help with. They also speak with my grandma and reassure our family regularly. This is one of the best services we have experienced, and I highly recommend My Homecare Kingston.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so so much for your kind and thoughtful review. Your feedback encourages and motivates all our caregivers to continue their hard work for our clients. Many thanks.

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Review from Matthew S (Client / Service User) published on 28 June 2024 Submitted via Postal Card
Overall Experience
My carers are very good. They help me with whatever I ask for.

Thank you.

Reply from Angela Lee, Director at My Homecare Kingston

Many thanks for sharing your experience with us. We appreciate your lovely comments.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 September 2021
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for My Homecare Kingston.

Awards / Recognitions (1)

  • Recipient: My Homecare KingstonDate: Friday 30 May 2025

Meet the Team (4)

Han lee Job Title: Service Manager Joined: 2019
Han lee

I grew up in a church vicarage and studied at a Theological Seminary, shaping my life around church work. My passion lies in assisting elderly and vulnerable individuals in the community. Before joining My Homecare Kingston in 2019, I dedicated myself to helping those with learning disabilities, autism, and mental health issues.

My current focus is on supporting older people in the community, aiming to contribute to a positive change in the delivery of care. My ultimate goal is to ensure the highest quality of care for our clients, allowing them to maintain independence in their own homes for as long as possible.

I am deeply committed to the continuous training and development of our Care Professionals, empowering them to deliver the best service possible. At My Homecare Kingston, we share a common belief: the care provided should be of the standard we would want for our own loved ones.

Samantha Bertuzzi Job Title: Senior Care Assistant Joined: 2020
Samantha Bertuzzi

In 2020, amidst the pandemic, I joined My Homecare Kingston as a Care Professional. Having spent over 12 years as an educational training coordinator in the RBK council, a redundancy became the catalyst for pursuing a more fulfilling career, and my interest in caring led me to this decision.

During the lockdown, I felt a strong desire to make a positive impact, and that's when a friend introduced me to My Homecare Kingston. Joining this amazing and supportive team exceeded my expectations, and working as a Care Professional has been incredibly rewarding.

Currently enrolled in a level 3 course, I am eager to progress to the role of Support Coordinator. While I still enjoy going out and visiting my clients, I have also gained insight into the additional work and commitment involved in ensuring our clients and Care Professionals always have the best possible experience.

Drilona Vrapi Job Title: Care Worker Joined: 2022
Drilona Vrapi

I'm (Drilona Vrapi), and I've been happily working at MyHomecare Kingston since 2022. After studying Biology and Business Management, I gained experience as a senior carer and team leader, learning how to take care of people. Ongoing healthcare training ensures our team provides the best care.

My main role at MyHomecare Kingston is to ensure excellent care by collaborating well with our team. I have a genuine passion for helping people achieve their well-being goals, and I want our care to exceed the basics. I aim for a comprehensive approach that considers physical, emotional, and social well-being.

As Field Care Supervisor at MyHomecare Kingston, I apply my knowledge from studies and past roles to lead a team that not only provides excellent care but also contributes to the overall well-being improvement of those we care for.

Angela Lee Job Title: Registered Manager Joined: 2019
Angela Lee

Angela has worked in a range of different settings within health and social care over the years. She plays a pivotal role in advancing our vision to deliver care of the highest standard across the New Malden community, throughout the Kingston and neighbouring boroughs. With a deep commitment to excellence, Angela is passionate about enhancing care quality and fostering happier, healthier communities through meaningful change.

Frequently Asked Questions about My Homecare Kingston

How many Carers does My Homecare Kingston employ?

My Homecare Kingston employs 1 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare Kingston to verify any information. View our terms and conditions. My Homecare Kingston has an Enhanced Service - more info.