Bluebird Care East Suffolk and Great Yarmouth is a CQC registered, locally owned provider of quality home care and live in care services. They help customers stay in their own homes.
They are one of the leading homecare providers in the area and pride themselves on the provision of the highest quality bespoke care delivered by highly trained carers.
They offer a wide range of high-quality care, support and companionship services to...
Care Provided by Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £34.50
- Weekly Live-in Care Fees: £1,325 - £1,795
- 30 Minute Visiting Care Fees: from £22
We provide a full range of domiciliary care visits from 30 mins and above as well as day sits, overnight sleep-ins, waking nights and full-time live in care options. Hourly domiciliary visits are £34.50 per hour, with live in, waking nights and full-time live in care costs dependent upon the level of care required.
For further information on the full range of services we offer or to arrange a free home visit and assessment, please contact the office directly.
Contact Bluebird Care East Suffolk, Great Yarmouth & Lowestoft to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Deena Malvin (Registered Care Manager)
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft Reviews (47)
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft has a Review Score of 9.8 (9.836) out of 10, based on 26 reviews in the last 2 years.
Over all time Bluebird Care East Suffolk, Great Yarmouth & Lowestoft has 47 reviews.
We have just joined up with Bluebird Care and have had super service so far, friendly, willing to do whatever is needed, we are pleased with the service we have received, so well done to all the team and thank you.
Thank you for your positive feedback after such a short time, we look forward to continuing to support you and exceeding your expectations in the future.
Mum has had Bluebird Care helping her since September and I can't thank them enough. The care they have shown Mum is really appreciated by both myself and Mum. Her carers are kind, helpful and nothing is too much for them when asked to help with something. Having the app on my phone gives me peace of mind that Mum is safe and well. I would have no hesitation in recommending Bluebird to anyone looking for care at home for their loved ones. Thank you to the manager and her team.
Thank you for your extremely kind words. All our team work extremely hard to exceed our client's expectations and it is great to know that our efforts are appreciated so much, thank you again.
A big thank you to the Bluebirds staff and to their office.
Thank you for your amazing review, it is truly wonderful, I really don't feel I need to say any more, thank you again.
We used Bluebird Care Home Care for my mum while we were on holiday in Gorleston on Sea. We were very pleased with everything. The carers were so helpful and friendly which put my mum at ease and were excellent with her. Fantastic service and great carers. We will be returning next year for a holiday and will definitely be using Bluebird Care again. Thank you.
Thank you for your kind words. Offering holiday support is one of the many services we offer and it is great to know how much this helped with your holiday. We look forward to caring for your mum again next year.
Kind, thoughtful and really did care.
Thank you for your kind words, it was a privilege to be able to support your father during this time. We will certainly pass on your comments to the carers involved, they will be very appreciative of these, thank you again.
Bluebird Care has been a breath of fresh air, they are on time, professional, caring and cared for my dad, who has dementia.
Thank you for your kind review. My team work extremely hard to deliver the best care possible so it is extremely rewarding when clients and their families take the time to comment on it. Our specialist dementia training really helps us to understand the challenges that our clients face, allowing us to create a personalised care package for each of our clients. Thank you again for your kind comments.
Good level of care. The client is treated with dignity and respect. No rush. Staff friendly and competent. Supervisors are quick to respond to calls and queries. Staff use appropriate Personal protective equipment (PPE) to reduce the risk of infection. My mother appreciates listening to chat and local news.
Thank you for your kind words and 100% rating. We work hard to ensure all our clients are cared for with compassion and professionalism and treated with dignity and respect. It is more than pleasing to hear back from clients that this is noticed and appreciated, thank you again.
My uncle has onset of dementia and everyone has been respectful of him.
My uncle is happy with his care.
Thank you for your kind words and 100% score across all categories, it is great to know that our team of carers are meeting and exceeding your expectations. All our team take great pride in their work and the care they provide to our clients, I am delighted that it is acknowledged and appreciated, thank you again for your extremely positive review.
Dad has dementia and he finds it confusing.
Thank you for the excellent review scores across all categories. Please be assured that we do our utmost to ensure continuity of care, however, holidays, sickness and staff training do affect our ability to achieve this on occasion. All our carers are trained to the same exact Bluebird Care...
Cheerful and smiling.
Thank you for your super feedback. Our team of carers genuinely enjoy supporting our clients so it is great to hear that this comes through so positively in their day-to-day contact with you.
Always provide feedback and information. They make suggestions for what is needed for my mother.
Very happy with the care given.
Thank you for your kind review, it is great to know that we are supporting your mother to the high standards we pride ourselves on. We constantly strive to deliver excellent levels of communication with clients next of kin so it is great to hear that it is appreciated, thank you again.
I find the carers very helpful. They always ask me, after doing my legs and making me a drink, if there is anything else I would like them to do. They are quite willing to do anything and nothing is too much trouble. I believe I have a very good net of carers.
Thank you for your kind comments, our carers take great pride in their roles and are always willing to provide as much support as they can. Thank you for acknowledging the great work they do every day.
The carers have been fantastic throughout my time using the service. Staff are friendly, professional and go above and beyond to ensure the welfare of clients. In my instance, repeatedly contacting outside agencies to ensure that an infection was treated by a nurse- an infection I would not have known about if not for the understanding and knowledge of the carers. Alongside personal care, the carers were eager to help with chores and cleaning to ensure my home was a clean environment to recover. This allowed me to focus on getting better without any external stresses. I cannot recommend Bluebird care more highly. Thank you!
Thank you for your extremely positive and kind review, the team will be absolutely delighted to know that they are appreciated so much, thank you again.
Absolutely first-class care from wonderful carers. Nothing too much trouble and made to feel cared for. The carers have true compassion for their care users and I would highly recommend your home care provider 100%
A truly wonderful review, thank you, I will ensure that all team members receive this fantastic review, it will absolutely make their day, thank you.
All staff and carers are very good.
Thank you for your kind and positive review, it is great to hear that we are providing an excellent service to you.
Bluebird Care have provided excellent service since Mum was discharged from hospital, enabling her to stay independent in her own home. As a family, it is very reassuring to know your loved one is being cared for by such a kind and considerate team of carers who treat each person as an individual and with dignity and kindness.
Thank you for your extremely positive review, our management and caring team will be absolutely delighted to receive this very kind feedback, thank you again.
My husband feels very comfortable with the way his carers treat him. He seems pleased to see them when they come and is always treated with respect.
Thank you for your kind words; we really do appreciate your valuable feedback.
My carer was excellent, friendly and helpful. Came to Bluebird for temporary home care, and all my needs were met. Nothing was too much. I looked forward to having my visits with her; she was always on time.
Thank you for taking the time to review us. We always strive to go above and beyond for our customers. I will share your feedback with the team, who will be delighted to hear that their efforts are appreciated.
A first-class service, all carers are very helpful, kind and caring. They really do go the extra mile and I am so grateful to have them all in our home. So, many thank to them all.
Thank you for your extremely generous review, it is so pleasing to hear how the work of our carers is appreciated, I will ensure this great feedback is shared with the team.
My husband is always treated with patience, dignity and respect, although he can be a little challenging at times. Carers are always caring and friendly to us both. Occasionally, there is concern when we are not informed of a time change in the rota but this is just an observation, not a criticism.
Thank you for your very positive review. Whilst we do our utmost to reach all our clients at the designated time, there are occasions when this is just not possible. We may have been delayed in an earlier client call or combination of calls and of course, heavy traffic can cause problems at times....
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (0)
There are no news items for Bluebird Care East Suffolk, Great Yarmouth & Lowestoft.
Awards / Recognitions (2)
- Recipient: Bluebird CareDate: Wednesday 31 May 2023
- Recipient: Bluebird CareDate: Thursday 31 Mar 2022
Meet the Team (5)
Bluebird Care East Suffolk, Great Yarmouth and Lowestoft is headed by Kerry, "After helping to arrange care for my own grandparents and seeing the challenges they faced, I realised there was an opportunity to do better!" Kerry has experienced first-hand the barriers of care home living and has helped shape Bluebire Care to what it is today. We strive to provide warm, reliable, person-centred care that enables people to stay comfortable, safe and independent in their own home.
Deena joined the team in August 2021 and finds her role extremely rewarding, "It feels less like work and more like supporting family members, such as your Nan or Grandad". Deena leads our team of carers to ensure there is a collaborative approach that consistently delivers the highest standard of care throughout. Outside the office, Deena enjoys doing a spot of gardening or taking a relaxing dog walk.
Emily joined the team in August 2023 and loves how her role gives her the opportunity to learn new skills every day. "I love a challenge, and I'm currently completing an NVQ to expand my knowledge further". Emily takes pride in her work, knowing that her fundamental skills allow her to adapt care to clients' individual needs. Outside of work, Emily likes to unwind by taking part in Yoga and Pilates classes.
Laura has been with Bluebird Care since December 2023 and is our 'go-to' for all things creative. "I enjoy the variety and creativity that my role as Marketing Manager brings and find it fulfilling that I get to help communicate the value of compassionate care throughout our community". When she's not at work, Laura takes comfort in spending time with her young family and being outdoors. She also runs a social media account for her Miniature Dachshund, Arnold.
Caroline joined the Bluebird Care team in November 2024 and keeps the behind-the-scenes operations running smoothly. "I enjoy being the contact on the end of the phone that our clients can trust to advise with any finance queries regarding their care". Caroline's dedication ensures our operations are seamless, making a real difference to both staff and clients. When she's not keeping the numbers in check, Caroline enjoys dog walking, watching MotoGP, and spending time with friends and family.
Frequently Asked Questions about Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
How many Carers does Bluebird Care East Suffolk, Great Yarmouth & Lowestoft employ?
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft employs 55 carers.
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