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Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Beacon Innovation Centre, Beacon Park, Camelot Road, Great Yarmouth, Norfolk NR31 7RA
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft Logo
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft logo
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft, Great Yarmouth
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft, Great Yarmouth
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft, Great Yarmouth

Bluebird Care East Suffolk and Great Yarmouth is a CQC registered, locally owned provider of quality home care and live in care services. They help customers stay in their own homes.

They are one of the leading homecare providers in the area and pride themselves on the provision of the highest quality bespoke care delivered by highly trained carers.

They offer a wide range of high-quality care, support and companionship services to...  

Care Provided by Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £34.50
  • Weekly Live-in Care Fees: £1,325 - £1,795
  • 30 Minute Visiting Care Fees: from £22

We provide a full range of domiciliary care visits from 30 mins and above as well as day sits, overnight sleep-ins, waking nights and full-time live in care options. Hourly domiciliary visits are £34.50 per hour, with live in, waking nights and full-time live in care costs dependent upon the level of care required.

For further information on the full range of services we offer or to arrange a free home visit and assessment, please contact the office directly.

The price(s) shown are provided by the agency. Contact Bluebird Care East Suffolk, Great Yarmouth & Lowestoft for full pricing details and T&Cs.

Contact Bluebird Care East Suffolk, Great Yarmouth & Lowestoft to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Deena Malvin (Registered Care Manager)

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft Reviews (47)

9.8

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft has a Review Score of 9.8 (9.836) out of 10, based on 26 reviews in the last 2 years. Over all time Bluebird Care East Suffolk, Great Yarmouth & Lowestoft has 47 reviews.

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Showing 47 reviews matching selected criteria
Review from Malcolm M (Son of Client) published on 22 June 2023 Submitted via Website
Overall Experience
Mum has been a service user for a couple of years now and has been very pleased to continue as a user. Her needs have increased over the past 12 months and the carers and management have been able to sympathetically adjust to the changes required to keep a centenarian living independently.

I and Mum would recommend them without hesitation.

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Thank you for your kind words. I will ensure these are passed on to the team who care for your mum.

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Review from S P (Daughter of Client) published on 22 June 2023 Submitted via Website
Overall Experience

Bluebird Care Lowestoft have provided home care for my mother for 2 weeks. All the staff have been great with my mum; kind, punctual, conscientious and understanding. The management team has been super efficient and helpful (promptly responding to my emails and requests). From my short experience with them, I would recommend the service they provide.

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Thank you for such a positive review, after such a short time caring for your mother, we really appreciate this feedback.

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Review from J B (Client / Service User) published on 6 June 2023 Submitted via Postal Card
Overall Experience

Most excellent service.

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Thank you for your excellent review, we are most grateful.

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Review from Martin R (Son of Client) published on 30 May 2023 Submitted via Website
Overall Experience

Bluebird Care East Suffolk & Great Yarmouth provided home care for my parents for nearly a year. All the staff were lovely: kind, conscientious and competent. The management team was efficient and helpful. Following my father's passing the Bluebird carers helped my mother come to terms with her need to go into permanent residential care.

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Thank you for your kind words. Our carers look back with fondness on the time they were able to support your father, please send our best wishes to your mother, thank you again.

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Review from Christopher B (Grandson of Client) published on 30 May 2023 Submitted via Postal Card
Overall Experience

The carers always arrived on time and were always kind and compassionate with my grandmother. My grandmother loved the carers visiting and often let them know she loved them. All the carers looked after my grandmother as though she was a member of her own family.

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Thank you for your kind words. We are extremely fortunate to have a great team of carers who genuinely care for their clients, thank you for taking the time to reference this so positively.

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Review from Norma K (Client / Service User) published on 26 May 2023 Submitted via Postal Card
Overall Experience

Having been a service user for just a short time, I have been thoroughly impressed with the service. The staff are courteous and punctual, pleasant and communicative and I would recommend them to all of my friends and family.

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Thank you for your kind comments, we really do appreciate this feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L C (Sister of Client) published on 6 January 2023 Submitted via Website
Overall Experience

I have worked in social care for over 20 years. Bluebird Care Great Yarmouth and Lowestoft care workers have been visiting my brother since the beginning of November. They are a really caring group of individuals. There is one that stands out for me. This staff member thought my brother was going to be alone over Christmas and invited him to spend Christmas with her. She didn't know I was moving to the area over that time and that he was spending that period with me. Kindness and compassion equal a beautiful soul, this team of care workers have shown this in abundance.

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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Bluebird Care East Suffolk, Great Yarmouth & Lowestoft.

Awards / Recognitions (2)

  • Recipient: Bluebird CareDate: Wednesday 31 May 2023
  • Recipient: Bluebird CareDate: Thursday 31 Mar 2022

Meet the Team (5)

Kerry Hobbs Job Title: Director Joined: 2023
Kerry Hobbs

Bluebird Care East Suffolk, Great Yarmouth and Lowestoft is headed by Kerry, "After helping to arrange care for my own grandparents and seeing the challenges they faced, I realised there was an opportunity to do better!" Kerry has experienced first-hand the barriers of care home living and has helped shape Bluebire Care to what it is today. We strive to provide warm, reliable, person-centred care that enables people to stay comfortable, safe and independent in their own home.

Deena Malvin Job Title: Registered Care Manager Joined: 2021
Deena Malvin

Deena joined the team in August 2021 and finds her role extremely rewarding, "It feels less like work and more like supporting family members, such as your Nan or Grandad". Deena leads our team of carers to ensure there is a collaborative approach that consistently delivers the highest standard of care throughout. Outside the office, Deena enjoys doing a spot of gardening or taking a relaxing dog walk.

Emily Malvin Job Title: Care Coordinator Joined: 2023
Emily Malvin

Emily joined the team in August 2023 and loves how her role gives her the opportunity to learn new skills every day. "I love a challenge, and I'm currently completing an NVQ to expand my knowledge further". Emily takes pride in her work, knowing that her fundamental skills allow her to adapt care to clients' individual needs. Outside of work, Emily likes to unwind by taking part in Yoga and Pilates classes.

Laura Bellamy Job Title: Marketing Manager Joined: 2023
Laura Bellamy

Laura has been with Bluebird Care since December 2023 and is our 'go-to' for all things creative. "I enjoy the variety and creativity that my role as Marketing Manager brings and find it fulfilling that I get to help communicate the value of compassionate care throughout our community". When she's not at work, Laura takes comfort in spending time with her young family and being outdoors. She also runs a social media account for her Miniature Dachshund, Arnold.

Caroline Rankin Job Title: Finance Manager Joined: 2024
Caroline Rankin

Caroline joined the Bluebird Care team in November 2024 and keeps the behind-the-scenes operations running smoothly. "I enjoy being the contact on the end of the phone that our clients can trust to advise with any finance queries regarding their care". Caroline's dedication ensures our operations are seamless, making a real difference to both staff and clients. When she's not keeping the numbers in check, Caroline enjoys dog walking, watching MotoGP, and spending time with friends and family.

Frequently Asked Questions about Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

How many Carers does Bluebird Care East Suffolk, Great Yarmouth & Lowestoft employ?

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft employs 55 carers.

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