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- Bluebird Care East Suffolk, Great Yarmouth & Lowestoft







Bluebird Care East Suffolk and Great Yarmouth is a CQC-rated Outstanding, locally owned provider of quality home care and live-in care services. The service helps customers remain in their own homes.
Bluebird Care East Suffolk and Great Yarmouth is one of the leading home care providers in the area and prides itself on delivering high-quality bespoke care through highly trained carers.
The service offers a wide range of high-quality care, support, and...
Bluebird Care East Suffolk and Great Yarmouth is a CQC-rated Outstanding, locally owned provider of quality home care and live-in care services. The service helps customers remain in their own homes.
Bluebird Care East Suffolk and Great Yarmouth is one of the leading home care providers in the area and prides itself on delivering high-quality bespoke care through highly trained carers.
The service offers a wide range of high-quality care, support, and companionship services to keep customers safe and comfortable in their own homes and to help maintain their chosen lifestyle and independence. Personal, practical, and specialist care needs are met with visits ranging from 30 minutes upwards, night care (sleep-in and waking), and around-the-clock and live-in care.
Bluebird Care East Suffolk works closely with customers and their families to create care plans that match individual preferences and needs. Each care plan is continuously monitored and reviewed to ensure the highest standard of care is always delivered.
Care Provided by Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Bluebird Care East Suffolk, Great Yarmouth & Lowestoft to get a personalised quote:
We provide a full range of domiciliary care visits from 30 mins and above as well as day sits, overnight sleep-ins, waking nights and full-time live in care options. Hourly domiciliary visits are £34.50 per hour, with live in, waking nights and full-time live in care costs dependent upon the level of care required.
For further information on the full range of services we offer or to arrange a free home visit and assessment, please contact the office directly.
The price(s) shown are provided by the agency. Contact Bluebird Care East Suffolk, Great Yarmouth & Lowestoft for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Bluebird Care
- Private Owned
Person in charge
- Deena Malvin (Registered Care Manager)
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft Reviews (51)
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft has a Review Score of 9.9 (9.890) out of 10, based on 25 reviews in the last 2 years.
Over all time Bluebird Care East Suffolk, Great Yarmouth & Lowestoft has 51 reviews.
My husband feels very comfortable with the way his carers treat him. He seems pleased to see them when they come and is always treated with respect.
My husband feels very comfortable with the way his carers treat him. He seems pleased to see them when they come and is always treated with respect.
Thank you for your kind words; we really do appreciate your valuable feedback.
My carer was excellent, friendly and helpful. Came to Bluebird for temporary home care, and all my needs were met. Nothing was too much. I looked forward to having my visits with her; she was always on time.
My carer was excellent, friendly and helpful. Came to Bluebird for temporary home care, and all my needs were met. Nothing was too much. I looked forward to having my visits with her; she was always on time.
Thank you for taking the time to review us. We always strive to go above and beyond for our customers. I will share your feedback with the team, who will be delighted to hear that their efforts are appreciated.
A first-class service, all carers are very helpful, kind and caring. They really do go the extra mile and I am so grateful to have them all in our home. So, many thank to them all.
A first-class service, all carers are very helpful, kind and caring. They really do go the extra mile and I am so grateful to have them all in our home. So, many thank to them all.
Thank you for your extremely generous review, it is so pleasing to hear how the work of our carers is appreciated, I will ensure this great feedback is shared with the team.
My husband is always treated with patience, dignity and respect, although he can be a little challenging at times. Carers are always caring and friendly to us both. Occasionally, there is concern when we are not informed of a time change in the rota but this is just an observation, not a criticism.
My husband is always treated with patience, dignity and respect, although he can be a little challenging at times. Carers are always caring and friendly to us both. Occasionally, there is concern when we are not informed of a time change in the rota but this is just an observation, not a criticism.
Thank you for your very positive review. Whilst we do our utmost to reach all our clients at the designated time, there are occasions when this is just not possible. We may have been delayed in an earlier client call or combination of calls and of course, heavy traffic can cause problems at times....
Thank you for your very positive review. Whilst we do our utmost to reach all our clients at the designated time, there are occasions when this is just not possible. We may have been delayed in an earlier client call or combination of calls and of course, heavy traffic can cause problems at times. Our policy is to call ahead and make clients aware of a change in time, so please accept my apologies if we have not achieved this consistently. Once again, thank you for your kind comments.
I and...
I and Mum would recommend them without hesitation.
Thank you for your kind words. I will ensure these are passed on to the team who care for your mum.
Bluebird Care Lowestoft have provided home care for my mother for 2 weeks. All the staff have been great with my mum; kind, punctual, conscientious and understanding. The management team has been super efficient and helpful (promptly responding to my emails and requests). From my short experience...
Bluebird Care Lowestoft have provided home care for my mother for 2 weeks. All the staff have been great with my mum; kind, punctual, conscientious and understanding. The management team has been super efficient and helpful (promptly responding to my emails and requests). From my short experience with them, I would recommend the service they provide.
Thank you for such a positive review, after such a short time caring for your mother, we really appreciate this feedback.
Most excellent service.
Most excellent service.
Thank you for your excellent review, we are most grateful.
Bluebird Care East Suffolk & Great Yarmouth provided home care for my parents for nearly a year. All the staff were lovely: kind, conscientious and competent. The management team was efficient and helpful. Following my father's passing the Bluebird carers helped my mother come to terms with her...
Bluebird Care East Suffolk & Great Yarmouth provided home care for my parents for nearly a year. All the staff were lovely: kind, conscientious and competent. The management team was efficient and helpful. Following my father's passing the Bluebird carers helped my mother come to terms with her need to go into permanent residential care.
Thank you for your kind words. Our carers look back with fondness on the time they were able to support your father, please send our best wishes to your mother, thank you again.
The carers always arrived on time and were always kind and compassionate with my grandmother. My grandmother loved the carers visiting and often let them know she loved them. All the carers looked after my grandmother as though she was a member of her own family.
The carers always arrived on time and were always kind and compassionate with my grandmother. My grandmother loved the carers visiting and often let them know she loved them. All the carers looked after my grandmother as though she was a member of her own family.
Thank you for your kind words. We are extremely fortunate to have a great team of carers who genuinely care for their clients, thank you for taking the time to reference this so positively.
Having been a service user for just a short time, I have been thoroughly impressed with the service. The staff are courteous and punctual, pleasant and communicative and I would recommend them to all of my friends and family.
Having been a service user for just a short time, I have been thoroughly impressed with the service. The staff are courteous and punctual, pleasant and communicative and I would recommend them to all of my friends and family.
Thank you for your kind comments, we really do appreciate this feedback.
I have worked in social care for over 20 years. Bluebird Care Great Yarmouth and Lowestoft care workers have been visiting my brother since the beginning of November. They are a really caring group of individuals. There is one that stands out for me. This staff member thought my brother was going...
I have worked in social care for over 20 years. Bluebird Care Great Yarmouth and Lowestoft care workers have been visiting my brother since the beginning of November. They are a really caring group of individuals. There is one that stands out for me. This staff member thought my brother was going to be alone over Christmas and invited him to spend Christmas with her. She didn't know I was moving to the area over that time and that he was spending that period with me. Kindness and compassion equal a beautiful soul, this team of care workers have shown this in abundance.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 June 2026Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- 01 Oct 2026
We are delighted to announce that Bluebird Care East Suffolk, Great Yarmouth & Lowestoft has been rated Outstanding by the Care Quality Commission. The rating was published on 29 September...
Awards / Recognitions (3)
- 29 May 2026Recipient: Bluebird Care
- 31 May 2023Recipient: Bluebird Care
- 31 Mar 2022Recipient: Bluebird Care
Accreditations
There are no accreditations posted yet for Bluebird Care East Suffolk, Great Yarmouth & Lowestoft.
Meet the Team (5)

Bluebird Care East Suffolk, Great Yarmouth and Lowestoft is headed by Kerry, "After helping to arrange care for my own grandparents and seeing the...
Bluebird Care East Suffolk, Great Yarmouth and Lowestoft is headed by Kerry, "After helping to arrange care for my own grandparents and seeing the challenges they faced, I realised there was an opportunity to do better!" Kerry has experienced first-hand the barriers of care home living and has helped shape Bluebire Care to what it is today. We strive to provide warm, reliable, person-centred care that enables people to stay comfortable, safe and independent in their own home.

Deena joined the team in August 2021 and finds her role extremely rewarding, "It feels less like work and more like supporting family members, such...
Deena joined the team in August 2021 and finds her role extremely rewarding, "It feels less like work and more like supporting family members, such as your Nan or Grandad". Deena leads our team of carers to ensure there is a collaborative approach that consistently delivers the highest standard of care throughout. Outside the office, Deena enjoys doing a spot of gardening or taking a relaxing dog walk.

Emily joined the team in August 2023 and loves how her role gives her the opportunity to learn new skills every day. "I love a challenge, and I'm...
Emily joined the team in August 2023 and loves how her role gives her the opportunity to learn new skills every day. "I love a challenge, and I'm currently completing an NVQ to expand my knowledge further". Emily takes pride in her work, knowing that her fundamental skills allow her to adapt care to clients' individual needs. Outside of work, Emily likes to unwind by taking part in Yoga and Pilates classes.

Laura has been with Bluebird Care since December 2023 and is our 'go-to' for all things creative. "I enjoy the variety and creativity that my role as...
Laura has been with Bluebird Care since December 2023 and is our 'go-to' for all things creative. "I enjoy the variety and creativity that my role as Marketing Manager brings and find it fulfilling that I get to help communicate the value of compassionate care throughout our community". When she's not at work, Laura takes comfort in spending time with her young family and being outdoors. She also runs a social media account for her Miniature Dachshund, Arnold.

Caroline joined the Bluebird Care team in November 2024 and keeps the behind-the-scenes operations running smoothly. "I enjoy being the contact on...
Caroline joined the Bluebird Care team in November 2024 and keeps the behind-the-scenes operations running smoothly. "I enjoy being the contact on the end of the phone that our clients can trust to advise with any finance queries regarding their care". Caroline's dedication ensures our operations are seamless, making a real difference to both staff and clients. When she's not keeping the numbers in check, Caroline enjoys dog walking, watching MotoGP, and spending time with friends and family.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care East Suffolk, Great Yarmouth & Lowestoft to verify any information. View our terms and conditions. Bluebird Care East Suffolk, Great Yarmouth & Lowestoft has an Enhanced Service -what an Enhanced Service includes.