Cedar Oak Healthcare Services Ltd

Throughout my care with Cedar Oak, I have been treated with kindness, compassion, efficiency, and where appropriate gentle humour which I found cheering and enjoyed. I was always treated with respect and my dignity was always maintained. My carers were always kind, helpful, and supportive of my wife and family. They were always positive and encouraging and played an important role in my ongoing recovery. The administration team was helpful and efficient and offered great support whenever necessary.

Each carer has forged a bond with our daughter and we feel our team has become part of our family. We are very grateful to Cedar Oak for making our lives so much easier.

I would recommend this care company. The staff are cheerful, obliging and professional. They are reliable and do not let you down. For example, there was a muddle due to a hospital appointment and my carer phoned me in her downtime from her home at 9:45 PM to check I was ok. They are also very safety cautious and are obviously well trained in the correct handling methods for elderly and disabled customers. The office is well located in the centre of Reigate.

The ladies that come to care for my husband are the nicest people with him - kind, gentle, and make him feel at ease. If I had the money I would gladly pay for your service.

My experience has been outstanding. I am so pleased with all the carers and the care they give.

Cedar Oak provides an essential service for me as I am unable to walk without assistance. The care team that has provided the service is very understanding of my situation, responds accordingly, and is very attentive towards safety. I would be in serious difficulty without their professional aid.

Our experience of Cedar Oak has been exemplary in every aspect. Every carer who has looked after my husband has shown commitment and compassion in all aspects of his care from dispensing a complex medication programme to intimate personal care. They have respected my husband's dignity at all times and shown us both kindness, encouragement and reassurance through a very anxious time following discharge from three months of severe illness in hospital. We are both very grateful for their care and kindness. Similarly, we have experienced very real support from the administrative team throughout our relationship.

The carers are all very pleasant and seem to genuinely enjoy their job.

Great carers and service, excellent assistance and very helpful live-in care and break carers at home, able to work in a variety of situations. Always willing to go the extra mile and will help in any way possible. Good communications, highly recommended.

Mum has Vascular Dementia and lives independently. When we received the diagnosis I thought the world was going to cave in on me and all I could think was 'care home'. I didn't understand Dementia and I thought that right away she would need to be in a home - how wrong was I! I was recommended by our Social Care team to organise 'carers' to assist Mum in the early stages of her diagnosis. Initially, they came in the mornings and evenings. I was paired with Cedar Oak and initially, I was a little unsure - my own insecurities I might add. We could not be happier with the care and attention that Cedar Oak afforded to my mum. They are now part of the family and I can rely on them 100%. Their communication is second to none and I never have to worry about Mum. Mum has 4 visits per day which is working well for her and for me. I can continue with my busy life knowing Mum is in safe hands.

Needed to ask the care team to carry out some additional duties at short notice. The team accommodated this and quickly helped with an issue that arose while I was away. I felt happy in the knowledge that my daughter would be well cared for while I was on my much-needed holiday.

She never has anything negative to say. She feels comfortable with all the staff she comes in contact with. Staff are always helpful when needed. As I say, Auntie can't recommend enough.