CARAH Care

21 Merton Road, Office 2, Bootle L20 3BJ
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9.8 24 Reviews
  • CARAH Care, Bootle
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £24

Fee's are in line with Local Authority rates.

These prices are only a guideline, please contact CARAH Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Care and Rehab at Home Ltd

Person in charge

  • Diane Percy (Registered Manager)
Are you the Owner/Manager of CARAH Care? View your Advertising Options

CARAH Care Reviews (24)

Total of 24, showing 21-24
9.8

CARAH Care has a Review Score of 9.8 (9.770) out of 10, based on 9 reviews in the last 2 years. Over all time CARAH Care has 24 reviews.

Overall Experience

  • 23
  • 1
  • 0
  • 0
  • 0

Date Published

24
1
4
9
15

Review from Gill (Daughter of Client) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This company has been a godsend with care and compassion with regards to my mum. When they came out to do the initial care plan with us, Carah Care was very passionate with regards to my mum's needs and went through everything with us. No stone was left unturned with regards to the care she required.
As for the ladies that come out to see my mum four times a day, they are just amazing, they are so kind and they look after my mum very well, anything she needs they go above and beyond for her. Absolutely amazing care company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Andrea W (Daughter of Client) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carah care took over as my mum's main carers in February of this year. It is the best decision myself and my sister have made.
The care they give our mum is second to none.
The same girls come each day, which is good as my mum suffers from severe anxiety, and she does not work well with change,
but they are extremely patient, kind and caring towards her, and she looks forward to them coming each morning and night.
My mum had a severe water infection a few weeks ago and had a stumble in the bathroom. The girls were here very quickly and stayed and relaxed her until help arrived to get her up. Then we arranged for Mum to have extra care in the afternoons just until she was feeling herself again, which after a course of antibiotics she was.
We thoroughly recommend Carah Care, they give 110%. I really don’t know what we’d have done if I hadn’t have found them, they are all fabulous!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sheila P (Daughter of Client) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank the manager and the ladies from the Carah care team from the bottom of our hearts for the care and love that they have shown to our dad during his final days. We could not have asked for any more. Not only did they take care of him, they also took care of our mum and made her
feel comfortable about them being there.
Having always looked after our mum and dad ourselves it was extremely difficult to allow ‘strangers ‘ into their home, however, we needn’t have worried as these lovely ladies enabled us to get Dad home from the hospital to spend his final days with us all and for that, we will be forever grateful. You truly are angels. With heartfelt thanks.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lynn B (Client) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having experienced several care companies over the years Carah Care are in a league of their own. They are full of energy, caring, supportive and so helpful.
They have increased my confidence and self-esteem no end. I don't know how they manage to be so professional, yet such fun.
Their holistic
approach to supporting mental health as well as physical care has genuinely turned my life around.
I can't rate them highly enough. They are truly a breath of fresh air.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for CARAH Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.870 for CARAH Care is calculated as follows: ( (47 Excellents x 5) + (7 Goods x 4) ) ÷ 54 Ratings = 4.87

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for CARAH Care is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CARAH Care to verify any information. View our terms and conditions. CARAH Care has an Basic Service - more info.