Search for home care

Right at Home (North Somerset)

Pure Offices, 137 Pastures Avenue, St Georges, Weston-super-Mare, North Somerset BS22 7SB
Right at Home (North Somerset) Logo
Jobs
Right at Home (North Somerset) logo
Staff are excellent, punctual and always willing to provide the level of care you would expectPaul M(Son of Client/Service User)
Right at Home (North Somerset), Weston-super-Mare
Everyone was very caring and went out of their way to help my Aunt who has dementiaSusan W(Niece of Client/Service User)
Right at Home (North Somerset), Weston-super-Mare
They are such a lovely team, all very nice and friendlyCharlee B(Granddaughter of Client/Service User)
Right at Home (North Somerset), Weston-super-Mare

Right at Home North Somerset is a care company that is "Genuinely Caring". They would never aim to be one of the largest care companies, preferring to maintain a friendly yet professional atmosphere across all of the team. They are a local company, employing local people, and genuinely wanting to make a difference in North Somerset.

They provide Top Quality Training and Supervision to all team members, who are all fully...  

Care Provided by Right at Home (North Somerset)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£32 - £39.50
Weekly Live-in Care£1,700 - £1,700

Contact Right at Home (North Somerset) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Grant Attwood (Managing Director)

Right at Home (North Somerset) Reviews (71)

Submit a Review
9.8

Right at Home (North Somerset) has a Review Score of 9.8 (9.835) out of 10, based on 29 reviews in the last 2 years. Over all time Right at Home (North Somerset) has 71 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Right at Home (North Somerset)
Loading...
Showing 71 reviews matching selected criteria
Review from Claire S (Daughter of Client) published on 29 December 2020 Submitted via Website
Overall Experience

Thank you to the wonderful and caring Right at Home team. We have received the most fantastic care and support from you all. Mum has advanced dementia and recently spent 12 weeks in hospital meaning she needed quite a bit of support at home. Her carers have made a huge difference to us. They have really taken the time to get to know mum and are always so patient and caring. It has been lovely to see mum settle and be able to enjoy being back at home. The reliability and professionalism have been fantastic thank you.

Reply from Grant Attwood, Director at Right at Home (North Somerset)

We are so very pleased to hear this and thank you for taking the time to share your feedback. It is so wonderful to hear that our carers continue to provide such support, and of course, we will pass these wonderful compliments back to the team. As always, if there is anything further we can do to assist, please do let us know. All the best over the upcoming festive season.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Valerie P (Wife of Client) published on 7 December 2020 Submitted via Postal Card
Overall Experience

An excellent service is shown with great care and consideration for the patient. Also very helpful to my husband and myself who were his carers, we could not have managed without them. Thank you very much.

Reply from Grant Attwood, Director at Right at Home (North Somerset)

Thank you for this review. It is so important to us that we support both our clients and their family members or loved ones, and we are really pleased to hear that this has made a difference in both your lives.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Brian W (Husband of Client) published on 18 November 2020 Submitted via Website
Overall Experience

Morning and evening care was needed after my wife was discharged from hospital with a Parkinson related illness. We found Right at Home so easy to set up a care package. Any misgivings on our part concerning reliability or punctuality were soon overcome. Management was seamless, the carers were so professional and just as important friendly. Our overall experience was entirely positive.

Reply from Grant Attwood, Director at Right at Home (North Somerset)

Wow, thank you so much for your kind words and positive feedback. That means a lot to us. It has been a pleasure supporting your wife, and we are so pleased that she has recovered so well.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A R (Client / Service User) published on 4 November 2020 Submitted via Postal Card
Overall Experience

Have found the carers visiting me to be good at her work during the hour with me doing jobs which quickly tire me out.

Reply from Grant Attwood, Director at Right at Home (North Somerset)

Thank you for your feedback, we are so pleased to hear that our carers are helpful; and that you are finding the visits beneficial.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Chris V (Son of Client) published on 12 October 2020 Submitted via Website
Overall Experience
The service provided by the carers is excellent.
They are punctual and always helpful and friendly.
The company is very flexible if the rota needs to be changed.

A huge thank you to all concerned and best wishes for the future.

Reply from Grant Attwood, Director at Right at Home (North Somerset)

Hi Chris. Thank you so much for your feedback. We are so pleased to hear that you are happy with our team, and our responsiveness. You are most welcome, and of course, please let us know if you ever wish to change anything. Best wishes!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sally (Daughter of Client) published on 11 June 2020 Submitted via Website
Overall Experience

Thank you sincerely for your team's care and support for my mum over the recent weeks. It has undoubtedly given both her and dad a safer and more positive start to the day, for which we are grateful. Communications between the team and family have also been highly efficient, which has been valued. Thank you.

Reply from Grant Attwood, Director at Right at Home (North Somerset)

Thank you so much for your lovely feedback, and also really pleased that you are finding our online care monitoring system useful. We are so pleased that we are able to help.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Helen N (Daughter of Client) published on 26 May 2020 Submitted via Website
Overall Experience

I would not hesitate to recommend the carers from Right at Home (North Somerset). My father has needed home care since the outbreak of Covid-19. The staff are absolutely wonderful; caring, thoughtful and proactive. Living too far away to visit I feel so reassured that my father is being well cared for and this is also a huge help for my mother. I hear nothing but positive feedback from both my parents.

Reply from Grant Attwood, Director at Right at Home (North Somerset)

Thank you so much for your positive review. We are so pleased to hear that we have brought you and your parent's such peace of mind, and we will pass on your compliments to our team. All the best!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Kim J (Daughter of Client) published on 26 May 2020 Submitted via Website
Overall Experience

The team have worked hard to build a relationship with my mum, who has definitely been challenging. I have been impressed by the dedication and determination shown from the beginning and am very pleased with the progress that the team have made.

Reply from Grant Attwood, Director at Right at Home (North Somerset)

Thank you for your positive feedback. I will certainly pass on your compliments to our fabulous team, and please let us know if there is anything further we can do.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M R (Client / Service User) published on 26 May 2020 Submitted via Website
Overall Experience

Most staff are friendly, compassionate and good at listening. They try their best to cater for your needs and that I’m appreciative for. It’s good to see them growing from the time I’ve been with them and hopefully, they can provide more care for people that need it.

Reply from Grant Attwood, Director at Right at Home (North Somerset)

Thank you for this review. We really appreciate your honest feedback, and of course we will continue to learn and improve. Many thanks from all of us at Right at Home.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Veronica T (Wife of Client) published on 26 May 2020 Submitted via Website
Overall Experience
From the offset, we have found this agency professional and caring, both with management and carers.
We are comfortable to make our needs clear and feel the carers could not be more helpful.
If and when problems arise the carers and management have been quick to respond.
The health of the client is closely observed and acted upon. All domestic needs have been carried out mostly without the need to ask.
This is the first time we have personally experienced the need for this kind of support and are extremely pleased with the service.

Thank you.

Reply from Grant Attwood, Director at Right at Home (North Somerset)

Thank you for your review and feedback. We are so pleased to hear that we are making such a difference, and of course, if there is anything you ever need to speak to us about, don't hesitate to reach out.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Kym H (Wife of Client) published on 26 May 2020 Submitted via Website
Overall Experience

The ladies that come to see my husband are absolutely amazing, they are extremely friendly and are very helpful to him. At present, before they come in to attend my husband they are putting on PPE. They tidy up after themselves and before leaving always ask if I need anything.

Reply from Grant Attwood, Director at Right at Home (North Somerset)

We are so grateful for this feedback. It is wonderful for our team to hear this positive review; and also to know that their diligent use of PPE is appreciated. We are always happy to help in whatever way we can, so please do keep in touch. Many many thanks.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (3)

News
  • 01 Nov 2024

    THE team behind a North Somerset care company are celebrating after it was selected as a regional finalist in the Great British Care Awards (November, 2024). Right at Home North...

  • 04 Oct 2024

    Life at Right at Home North Somerset has been go, go, go this September, with lots going on with our clients and our office team too. Read on to find...

  • 29 Aug 2024

    What a month August has been! Both our clients and CareGivers have been loving the sunshine this month. There’s also been plenty to celebrate in the office and on our...

Awards / Recognitions (14)

  • 29 May 2026Recipient: Right at Home UK
  • 30 May 2025Recipient: Right at Home UK
  • 31 May 2024Recipient: Right at Home UK

Accreditations

There are no accreditations posted yet for Right at Home (North Somerset).

Meet the Team (10)

Grant Attwood
Grant AttwoodJob Title:Nominated IndividualJoined: 2019

Hello. I’m Grant

Before I joined the care industry, I was an operation and finance professional. I felt like I wanted to do more than just sit in a corporate environment, so I am thrilled to be able to combine my business skills with my desire to support people in my local community.

I have lived in North Somerset for the past decade, with my wife, two boys, and a beagle. We enjoy walks in the woods and have recently taken up cycling as a hobby.

My team and I would be delighted to answer any questions you might have, and hopefully, be able to offer support to you or a loved one.

Pat Reid
Pat ReidJob Title:Registered ManagerJoined: 2021

Hi, I’m Pat.

I am the Registered Manager at Right at Home. My job entails a little bit of everything, including liaising with our wonderful carers and our special clients.

I have been in the care industry for many years. I am extremely passionate about caring for people and ensuring that their needs are met. I lived in South Africa for 35 years, where I worked as a Cardiac ICU nurse. My husband and I moved to the UK in 2016 to be closer to our family. Since then, I have worked as a carer in the community in North Somerset, and also been involved in all aspects of management within Home Care.

I am thrilled to be part of the Right at Home North Somerset team, which is constantly striving to achieve the very best for its clients and carers. Nothing is ever too much trouble!

I love spending time with my family, and my two grandsons. I love going for walks in the countryside, and I am an avid reader. I also enjoy doing all sorts of handwork and spend a great deal of time working in my garden.

Stacey Barron
Stacey BarronJob Title:Deputy ManagerJoined: 2021

Hi, I'm Stacey and I have been with Right at Home since January 2021.

I have done a number of roles in that time from CareGiver to Administration to Compliance and now I am the Deputy Manager.

I have worked in Care since 2010 and have a real passion for providing quality, person centred care to those that need it. Being able to provide someone with the help and support they need has always been the most rewarding thing for me and the reason I do what I do. Seeing the joy on the faces of our clients when they get to visit the Zoo or see the Pantomime drives me to provide a social aspect for them as well as provide the day to day care that they need.

I enjoy spending my spare time with my family and going on holidays/adventures with them. We love our camping trips!

Clair Locker
Clair LockerJob Title:Co-ordinatorJoined: 2023

Hi, my name is Clair and I am the Co-ordinator for Area 2.

My background is in early years child care management, managing multiple childcare settings. I have now moved into adult care and am thoroughly enjoying this new direction.

In my free time, I love to bake delicious treats for my family and friends. When I’m not busy baking, I like to take my dog paddleboarding with me around the rivers and lakes of the South West.

I am delighted to be a part of the Right at Home family and to learn all about adult care in the community.

Peggy Freeman
Peggy FreemanJob Title:Client Liaison OfficerJoined: 2021

Hi, I am Peggy.

I have only worked in care for a year and a half after having come from a legal background. They say when one door closes, another opens. After I was furloughed and then made redundant, I decided to make a career change. It was the best decision I made. I didn’t have any experience in care but with the guidance and training of our team here at Right at Home I now have a thorough grasp of the world of care. I have thoroughly enjoyed meeting all our clients and working alongside our amazing carers. I still do some care calls and enjoy catching up with the people I have previously cared for.

I used to live in South Africa but returned to the UK in 1986 and have resided in North Somerset ever since.

I have a beautiful tabby cat who shares my life and I sometimes wonder who is in charge of our household!

I enjoy singing and belong to a local Acapella Chorus, called Waves of Harmony. When I am not busy singing with them, I enjoy reading, going for walks and meeting up with my friends.

I am delighted to be part of the Right at Home team.

Laura Davis
Laura DavisJob Title:Training and Development CoordinatorJoined: 2021

I have worked in care for about 10 years in a variety of different aspects i.e. Care Homes as well as Home Care, in both Carer and Senior Carer roles. I loved the variety of Home Care and seeing different clients so came to Right at Home nearly 2 years ago.

I love Care Work: being able to help each client with whatever it may be. Previously I have worked with Right at Home in the role of Client Liaison Officer. I have now taken on a more staff-focused role, supporting with Training and Development and conducting spot checks in the homes of our clients, to ensure our care team is fully equipped to deliver really Outstanding care.

Other than work I have 3 beautiful daughters to run around after. They keep me busy and smiling each day.

Amy Snow
Amy SnowJob Title:Client Liaison SupportJoined: 2023

Hi, My name is Amy and I support the Client Liaison Team here at Right at Home.

I have an extensive background working in the childcare sector for 13 years. I am passionate about caring for others and transferred across to the adult care sector in 2022.

I am vibrant and energetic often spending my time singing and participating in outdoor activities.

I am excited to have the opportunity to support our clients to live independently in their own homes.

Jennifer Graham
Jennifer GrahamJob Title:Client Liaison SupportJoined: 2022

I have worked in the Care industry for 16 years, working mostly in the community, but also have worked in a care home. I especially enjoyed working in the community, meeting new people, and giving help and support to help people remain in their own homes for as long as possible.

I came to Right at Home nearly two years ago. Right at Home gave me support and encouragement in finishing my NVQ level 3 in Health and Social Care and supported me with any training I was interested in undertaking.

I really enjoy meeting clients and supporting our CareGivers.

Amy Collins
Amy CollinsJob Title:Community Development OfficerJoined: 2025

Hi, I’m Amy and I’m the Community Development Officer.

My background is with a weight loss company and I love being out in the community meeting and engaging with people and supporting them in whatever way I can as well as running group events. I’m looking forward to sharing with potential clients the help and support that is available to them through Right at Home and helping strengthen the community feel of the company.

In my spare time, I enjoy cold water swimming, and if not in the water I can often be found on the beach walking my dog. I also enjoy travelling and am a firm believer in always having the next holiday booked!

Cheryl-Ann Gaff
Cheryl-Ann GaffJob Title:Co-ordinatorJoined: 2025

Hi, I’m Cheryl.

I’ve worked in care, mainly domiciliary, for nearly 20 years, starting as a care assistant and progressing through to my current role.

I enjoy the role I am in as I started my career as a Carer, so I understand how things work out in the community. These days, I also enjoy being able to multitask in and out of the office environment. Right at Home is a great employer with a good reputation. I value that we really put the Clients and Carers first. All of the team are very caring and welcoming.

I enjoy yoga, running and football in my spare time. I am a thrill seeker and love singing and dancing. Favourite TV shows: Strictly Come Dancing, Friends and Grey's.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (North Somerset) to verify any information. View our terms and conditions. Right at Home (North Somerset) has an Enhanced Service -more info.