Staff are excellent, punctual and always willing to provide the level of care you would expectPaul M(Son of Client/Service User)
Everyone was very caring and went out of their way to help my Aunt who has dementiaSusan W(Niece of Client/Service User)
They are such a lovely team, all very nice and friendlyCharlee B(Granddaughter of Client/Service User)
Staff are excellent, punctual and always willing to provide the level of care you would expectPaul M(Son of Client/Service User)
Everyone was very caring and went out of their way to help my Aunt who has dementiaSusan W(Niece of Client/Service User)
They are such a lovely team, all very nice and friendlyCharlee B(Granddaughter of Client/Service User)
Right at Home North Somerset provides trusted, high-quality homecare that puts dignity, safety and independence first - taking time to understand how people want to live, not just what help they need.
The dedicated team of care professionals provides a range of personalised homecare services, including companionship, medication support, personal care, dementia care, respite care, complex care, end-of-life care, overnight care, and 24-hour support.
Four consecutive 5* WorkBuzz Employer Awards reflect...
Right at Home North Somerset provides trusted, high-quality homecare that puts dignity, safety and independence first - taking time to understand how people want to live, not just what help they need.
The dedicated team of care professionals provides a range of personalised homecare services, including companionship, medication support, personal care, dementia care, respite care, complex care, end-of-life care, overnight care, and 24-hour support.
Four consecutive 5* WorkBuzz Employer Awards reflect the caring and supportive workplace culture at Right at Home, with care professionals describing it as a company that “genuinely cares” for clients and team members.
Routine health monitoring helps the team identify small changes in clients’ wellbeing early so that concerns can be acted on promptly. Regular updates keep families informed and reassured, supporting timely conversations when additional care or action may be needed.
Building on strong community partnerships, Right at Home North Somerset also delivers a programme of inclusive, dementia-friendly activities, including the much-loved “Sing and Smile” sessions. The team understands that truly person-centred care is about more than meeting practical needs—it is about helping people stay connected to the people, places, and activities they love.
As an award-winning, family-run homecare provider, Right at Home North Somerset supports older and vulnerable adults across North Somerset and Somerset, including Weston-super-Mare, Portishead, Yatton, Burnham-on-Sea, Axbridge, and Cheddar. The approach centres on helping people live safely, independently, and meaningfully in their own homes, with support shaped around individual needs, preferences, and routines.
Care Provided by Right at Home (North Somerset)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
45 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£32 - £39.50
Weekly Live-in Care
£1,700 - £1,700
The price(s) shown are provided by the agency. Contact Right at Home (North Somerset) for full pricing details and T&Cs.
Contact Right at Home (North Somerset) to get a personalised quote:
Right at Home (North Somerset) has a Review Score of 9.9 (9.866) out of 10, based on 28 reviews in the last 2 years. Over all time Right at Home (North Somerset) has 71 reviews.
Reviewer Connection to Right at Home (North Somerset)
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Showing 71 reviews matching selected criteria
Review from Claire S (Daughter of Client) published on 29 December 2020 Submitted via Website•
Overall Experience
Thank you to the wonderful and caring Right at Home team. We have received the most fantastic care and support from you all. Mum has advanced dementia and recently spent 12 weeks in hospital meaning she needed quite a bit of support at home. Her carers have made a huge difference to us. They have...
Thank you to the wonderful and caring Right at Home team. We have received the most fantastic care and support from you all. Mum has advanced dementia and recently spent 12 weeks in hospital meaning she needed quite a bit of support at home. Her carers have made a huge difference to us. They have really taken the time to get to know mum and are always so patient and caring. It has been lovely to see mum settle and be able to enjoy being back at home. The reliability and professionalism have been fantastic thank you.
↩Reply from Grant Attwood, Director at Right at Home (North Somerset)
We are so very pleased to hear this and thank you for taking the time to share your feedback. It is so wonderful to hear that our carers continue to provide such support, and of course, we will pass these wonderful compliments back to the team. As always, if there is anything further we can do to assist, please do let us know. All the best over the upcoming festive season.
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Review from Valerie P (Wife of Client) published on 7 December 2020 Submitted via Postal Card•
Overall Experience
An excellent service is shown with great care and consideration for the patient. Also very helpful to my husband and myself who were his carers, we could not have managed without them. Thank you very much.
An excellent service is shown with great care and consideration for the patient. Also very helpful to my husband and myself who were his carers, we could not have managed without them. Thank you very much.
↩Reply from Grant Attwood, Director at Right at Home (North Somerset)
Thank you for this review. It is so important to us that we support both our clients and their family members or loved ones, and we are really pleased to hear that this has made a difference in both your lives.
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Management
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Review from Brian W (Husband of Client) published on 18 November 2020 Submitted via Website•
Overall Experience
Morning and evening care was needed after my wife was discharged from hospital with a Parkinson related illness. We found Right at Home so easy to set up a care package. Any misgivings on our part concerning reliability or punctuality were soon overcome. Management was seamless, the carers were so...
Morning and evening care was needed after my wife was discharged from hospital with a Parkinson related illness. We found Right at Home so easy to set up a care package. Any misgivings on our part concerning reliability or punctuality were soon overcome. Management was seamless, the carers were so professional and just as important friendly. Our overall experience was entirely positive.
↩Reply from Grant Attwood, Director at Right at Home (North Somerset)
Wow, thank you so much for your kind words and positive feedback. That means a lot to us. It has been a pleasure supporting your wife, and we are so pleased that she has recovered so well.
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Review from A R (Client / Service User) published on 4 November 2020 Submitted via Postal Card•
Overall Experience
Have found the carers visiting me to be good at her work during the hour with me doing jobs which quickly tire me out.
Have found the carers visiting me to be good at her work during the hour with me doing jobs which quickly tire me out.
↩Reply from Grant Attwood, Director at Right at Home (North Somerset)
Thank you for your feedback, we are so pleased to hear that our carers are helpful; and that you are finding the visits beneficial.
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Management
Treated with Dignity
Value for Money
Review from Chris V (Son of Client) published on 12 October 2020 Submitted via Website•
Overall Experience
The service provided by the carers is excellent. They are punctual and always helpful and friendly. The company is very flexible if the rota needs to be changed.
A huge thank you to all concerned and best wishes for the future.
The service provided by the carers is excellent. They are punctual and always helpful and friendly. The company is very flexible if the rota needs to be changed.
A huge thank you to all concerned and best wishes for the future.
↩Reply from Grant Attwood, Director at Right at Home (North Somerset)
Hi Chris. Thank you so much for your feedback. We are so pleased to hear that you are happy with our team, and our responsiveness. You are most welcome, and of course, please let us know if you ever wish to change anything. Best wishes!
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Value for Money
Review from Sally (Daughter of Client) published on 11 June 2020 Submitted via Website•
Overall Experience
Thank you sincerely for your team's care and support for my mum over the recent weeks. It has undoubtedly given both her and dad a safer and more positive start to the day, for which we are grateful. Communications between the team and family have also been highly efficient, which has been valued....
Thank you sincerely for your team's care and support for my mum over the recent weeks. It has undoubtedly given both her and dad a safer and more positive start to the day, for which we are grateful. Communications between the team and family have also been highly efficient, which has been valued. Thank you.
↩Reply from Grant Attwood, Director at Right at Home (North Somerset)
Thank you so much for your lovely feedback, and also really pleased that you are finding our online care monitoring system useful. We are so pleased that we are able to help.
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Management
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Value for Money
Review from Helen N (Daughter of Client) published on 26 May 2020 Submitted via Website•
Overall Experience
I would not hesitate to recommend the carers from Right at Home (North Somerset). My father has needed home care since the outbreak of Covid-19. The staff are absolutely wonderful; caring, thoughtful and proactive. Living too far away to visit I feel so reassured that my father is being well cared...
I would not hesitate to recommend the carers from Right at Home (North Somerset). My father has needed home care since the outbreak of Covid-19. The staff are absolutely wonderful; caring, thoughtful and proactive. Living too far away to visit I feel so reassured that my father is being well cared for and this is also a huge help for my mother. I hear nothing but positive feedback from both my parents.
↩Reply from Grant Attwood, Director at Right at Home (North Somerset)
Thank you so much for your positive review. We are so pleased to hear that we have brought you and your parent's such peace of mind, and we will pass on your compliments to our team. All the best!
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No Rating
Review from Kim J (Daughter of Client) published on 26 May 2020 Submitted via Website•
Overall Experience
The team have worked hard to build a relationship with my mum, who has definitely been challenging. I have been impressed by the dedication and determination shown from the beginning and am very pleased with the progress that the team have made.
The team have worked hard to build a relationship with my mum, who has definitely been challenging. I have been impressed by the dedication and determination shown from the beginning and am very pleased with the progress that the team have made.
↩Reply from Grant Attwood, Director at Right at Home (North Somerset)
Thank you for your positive feedback. I will certainly pass on your compliments to our fabulous team, and please let us know if there is anything further we can do.
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Treated with Dignity
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Review from M R (Client / Service User) published on 26 May 2020 Submitted via Website•
Overall Experience
Most staff are friendly, compassionate and good at listening. They try their best to cater for your needs and that I’m appreciative for. It’s good to see them growing from the time I’ve been with them and hopefully, they can provide more care for people that need it.
Most staff are friendly, compassionate and good at listening. They try their best to cater for your needs and that I’m appreciative for. It’s good to see them growing from the time I’ve been with them and hopefully, they can provide more care for people that need it.
↩Reply from Grant Attwood, Director at Right at Home (North Somerset)
Thank you for this review. We really appreciate your honest feedback, and of course we will continue to learn and improve. Many thanks from all of us at Right at Home.
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No Rating
Review from Veronica T (Wife of Client) published on 26 May 2020 Submitted via Website•
Overall Experience
From the offset, we have found this agency professional and caring, both with management and carers. We are comfortable to make our needs clear and feel the carers could not be more helpful. If and when problems arise the carers and management have been quick to respond.
The health of the client...
From the offset, we have found this agency professional and caring, both with management and carers. We are comfortable to make our needs clear and feel the carers could not be more helpful. If and when problems arise the carers and management have been quick to respond. The health of the client is closely observed and acted upon. All domestic needs have been carried out mostly without the need to ask. This is the first time we have personally experienced the need for this kind of support and are extremely pleased with the service.
Thank you.
↩Reply from Grant Attwood, Director at Right at Home (North Somerset)
Thank you for your review and feedback. We are so pleased to hear that we are making such a difference, and of course, if there is anything you ever need to speak to us about, don't hesitate to reach out.
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Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Kym H (Wife of Client) published on 26 May 2020 Submitted via Website•
Overall Experience
The ladies that come to see my husband are absolutely amazing, they are extremely friendly and are very helpful to him. At present, before they come in to attend my husband they are putting on PPE. They tidy up after themselves and before leaving always ask if I need anything.
The ladies that come to see my husband are absolutely amazing, they are extremely friendly and are very helpful to him. At present, before they come in to attend my husband they are putting on PPE. They tidy up after themselves and before leaving always ask if I need anything.
↩Reply from Grant Attwood, Director at Right at Home (North Somerset)
We are so grateful for this feedback. It is wonderful for our team to hear this positive review; and also to know that their diligent use of PPE is appreciated. We are always happy to help in whatever way we can, so please do keep in touch. Many many thanks.
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Value for Money
No Rating
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 May 2022
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (2)
News
01 Nov 2024
THE team behind a North Somerset care company are celebrating after it was selected as a regional finalist in the Great British Care Awards (November, 2024). Right at Home North...
04 Oct 2024
Life at Right at Home North Somerset has been go, go, go this September, with lots going on with our clients and our office team too. Read on to find...
There are no accreditations posted yet for Right at Home (North Somerset).
Meet the Team (10)
Grant AttwoodJob Title Nominated IndividualJoined 2019
Hello. I’m Grant
Before I joined the care industry, I was an operation and finance professional. I felt like I wanted to do more than just sit in a...
Hello. I’m Grant
Before I joined the care industry, I was an operation and finance professional. I felt like I wanted to do more than just sit in a corporate environment, so I am thrilled to be able to combine my business skills with my desire to support people in my local community.
I have lived in North Somerset for the past decade, with my wife, two boys, and a beagle. We enjoy walks in the woods and have recently taken up cycling as a hobby.
My team and I would be delighted to answer any questions you might have, and hopefully, be able to offer support to you or a loved one.
Pat ReidJob Title Registered ManagerJoined 2021
Hi, I’m Pat.
I am the Registered Manager at Right at Home. My job entails a little bit of everything, including liaising with our wonderful carers...
Hi, I’m Pat.
I am the Registered Manager at Right at Home. My job entails a little bit of everything, including liaising with our wonderful carers and our special clients.
I have been in the care industry for many years. I am extremely passionate about caring for people and ensuring that their needs are met. I lived in South Africa for 35 years, where I worked as a Cardiac ICU nurse. My husband and I moved to the UK in 2016 to be closer to our family. Since then, I have worked as a carer in the community in North Somerset, and also been involved in all aspects of management within Home Care.
I am thrilled to be part of the Right at Home North Somerset team, which is constantly striving to achieve the very best for its clients and carers. Nothing is ever too much trouble!
I love spending time with my family, and my two grandsons. I love going for walks in the countryside, and I am an avid reader. I also enjoy doing all sorts of handwork and spend a great deal of time working in my garden.
Stacey BarronJob Title Deputy ManagerJoined 2021
Hi, I'm Stacey and I have been with Right at Home since January 2021.
I have done a number of roles in that time from CareGiver to Administration to...
Hi, I'm Stacey and I have been with Right at Home since January 2021.
I have done a number of roles in that time from CareGiver to Administration to Compliance and now I am the Deputy Manager.
I have worked in Care since 2010 and have a real passion for providing quality, person centred care to those that need it. Being able to provide someone with the help and support they need has always been the most rewarding thing for me and the reason I do what I do. Seeing the joy on the faces of our clients when they get to visit the Zoo or see the Pantomime drives me to provide a social aspect for them as well as provide the day to day care that they need.
I enjoy spending my spare time with my family and going on holidays/adventures with them. We love our camping trips!
Clair LockerJob Title Co-ordinatorJoined 2023
Hi, my name is Clair and I am the Co-ordinator for Area 2.
My background is in early years child care management, managing multiple childcare...
Hi, my name is Clair and I am the Co-ordinator for Area 2.
My background is in early years child care management, managing multiple childcare settings. I have now moved into adult care and am thoroughly enjoying this new direction.
In my free time, I love to bake delicious treats for my family and friends. When I’m not busy baking, I like to take my dog paddleboarding with me around the rivers and lakes of the South West.
I am delighted to be a part of the Right at Home family and to learn all about adult care in the community.
Peggy FreemanJob Title Client Liaison OfficerJoined 2021
Hi, I am Peggy.
I have only worked in care for a year and a half after having come from a legal background. They say when one door closes, another...
Hi, I am Peggy.
I have only worked in care for a year and a half after having come from a legal background. They say when one door closes, another opens. After I was furloughed and then made redundant, I decided to make a career change. It was the best decision I made. I didn’t have any experience in care but with the guidance and training of our team here at Right at Home I now have a thorough grasp of the world of care. I have thoroughly enjoyed meeting all our clients and working alongside our amazing carers. I still do some care calls and enjoy catching up with the people I have previously cared for.
I used to live in South Africa but returned to the UK in 1986 and have resided in North Somerset ever since.
I have a beautiful tabby cat who shares my life and I sometimes wonder who is in charge of our household!
I enjoy singing and belong to a local Acapella Chorus, called Waves of Harmony. When I am not busy singing with them, I enjoy reading, going for walks and meeting up with my friends.
I am delighted to be part of the Right at Home team.
Laura DavisJob Title Training and Development CoordinatorJoined 2021
I have worked in care for about 10 years in a variety of different aspects i.e. Care Homes as well as Home Care, in both Carer and Senior Carer...
I have worked in care for about 10 years in a variety of different aspects i.e. Care Homes as well as Home Care, in both Carer and Senior Carer roles. I loved the variety of Home Care and seeing different clients so came to Right at Home nearly 2 years ago.
I love Care Work: being able to help each client with whatever it may be. Previously I have worked with Right at Home in the role of Client Liaison Officer. I have now taken on a more staff-focused role, supporting with Training and Development and conducting spot checks in the homes of our clients, to ensure our care team is fully equipped to deliver really Outstanding care.
Other than work I have 3 beautiful daughters to run around after. They keep me busy and smiling each day.
Amy SnowJob Title Client Liaison SupportJoined 2023
Hi, My name is Amy and I support the Client Liaison Team here at Right at Home.
I have an extensive background working in the childcare sector for...
Hi, My name is Amy and I support the Client Liaison Team here at Right at Home.
I have an extensive background working in the childcare sector for 13 years. I am passionate about caring for others and transferred across to the adult care sector in 2022.
I am vibrant and energetic often spending my time singing and participating in outdoor activities.
I am excited to have the opportunity to support our clients to live independently in their own homes.
Jennifer GrahamJob Title Client Liaison SupportJoined 2022
I have worked in the Care industry for 16 years, working mostly in the community, but also have worked in a care home. I especially enjoyed working...
I have worked in the Care industry for 16 years, working mostly in the community, but also have worked in a care home. I especially enjoyed working in the community, meeting new people, and giving help and support to help people remain in their own homes for as long as possible.
I came to Right at Home nearly two years ago. Right at Home gave me support and encouragement in finishing my NVQ level 3 in Health and Social Care and supported me with any training I was interested in undertaking.
I really enjoy meeting clients and supporting our CareGivers.
Amy CollinsJob Title Community Development OfficerJoined 2025
Hi, I’m Amy and I’m the Community Development Officer.
My background is with a weight loss company and I love being out in the community meeting and...
Hi, I’m Amy and I’m the Community Development Officer.
My background is with a weight loss company and I love being out in the community meeting and engaging with people and supporting them in whatever way I can as well as running group events. I’m looking forward to sharing with potential clients the help and support that is available to them through Right at Home and helping strengthen the community feel of the company.
In my spare time, I enjoy cold water swimming, and if not in the water I can often be found on the beach walking my dog. I also enjoy travelling and am a firm believer in always having the next holiday booked!
Cheryl-Ann GaffJob Title Co-ordinatorJoined 2025
Hi, I’m Cheryl.
I’ve worked in care, mainly domiciliary, for nearly 20 years, starting as a care assistant and progressing through to my current...
Hi, I’m Cheryl.
I’ve worked in care, mainly domiciliary, for nearly 20 years, starting as a care assistant and progressing through to my current role.
I enjoy the role I am in as I started my career as a Carer, so I understand how things work out in the community. These days, I also enjoy being able to multitask in and out of the office environment. Right at Home is a great employer with a good reputation. I value that we really put the Clients and Carers first. All of the team are very caring and welcoming.
I enjoy yoga, running and football in my spare time. I am a thrill seeker and love singing and dancing. Favourite TV shows: Strictly Come Dancing, Friends and Grey's.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (North Somerset) to verify any information. View our terms and conditions. Right at Home (North Somerset) has an Enhanced Service -what an Enhanced Service includes.
