Caremark Liverpool

The management team are always aware of problems and deal with efficiently and quickly.

My mother feels safe happy and cared for. The carers are professional whilst making her feel comfortable and able to say what she likes and dislikes and what she would like to do. They have enabled her to stay in her own home.

Caremark had such a positive impact on my dad during his end-of-life care. Our family will be forever grateful for the care, compassion, attentiveness and humour shown by all the care team. Nothing but praise for our Caremark experience.

For over a year, now, Caremark has provided invaluable assistance with regular visits to my mum (89), who is living independently. Carers really go out of their way to ensure that all of Mum's needs are seen to, are very friendly, extremely professional and patient and always very helpful in keeping me updated on any developments. They are also very understanding of Mum's evolving needs and experienced in providing the needed support. I can highly recommend Caremark to those needing support for elderly parents. They have also been a huge support to me.

The staff at Caremark Liverpool go above and beyond for their clients. They have been a huge help in supporting my cousin and her individual needs. They have made her life a lot easier and give her the support she currently needs.

Keep up the good work.

So happy and would recommend to anyone.

I can thoroughly recommend Caremark and their staff. Their kindness and professionalism supported us through the most traumatic of times.

Caremark carers were exceptional.

There are some concerns from time to time over how close some visits are to the previous one as this may be a delay to a meal or a long period before being changed. There have been odd occasions as I have been made aware where the carer may be delayed but I appreciate it may be down to resources.

Very happy with the services. They all come on time and are very helpful.

Dad has recently started getting help from Caremark staff. The staff are friendly and most of the time they use times we ask for. Recommended by a member of family. Getting care has given us back some time for ourselves and the worry of him being alone. I would recommend this friendly, local service for old ones.

Standard of care is very good; carers are pleasant and competent. They follow my instructions, which are often needed because of my mobility problems. They are confident and patient and allow me to proceed at my own pace. Their punctuality is much appreciated, as is the weekly rota. Regular supervision is to be commended as it gives me the opportunity to raise issues if needed.

I can’t thank the whole team at Caremark (Liverpool) enough for everything they have done and are still doing for my mum, not only on a professional level, which is excellent, but I am forever grateful for the dignity, respect, and actual kindness shown. Their support to our family through a very difficult time has been very much appreciated by us all.

I would recommend this firm to everybody who wants their old and sick treated with respect and dignity.

I have found my carer very helpful and polite. She is always punctual and really cheers me up.

A very professional service in all aspects of service from initial meeting and assessment. Very thorough with standards and systems. Covered every need of my wife's concern and health and wellbeing. The personal carer is very understanding and friendly. My wife felt totally comfortable with the carer and I was reassured that I can leave my wife in total care without any worries.

I enlisted the services of Caremark (Liverpool) to help my father support my fother during the later stages of her life. The carer who visited to provide support was a great comfort to both my mum and dad and provided them with great compassion as well as physical and emotional support.

I am completely satisfied with the care and help and attention I am receiving from Caremark. The two carers that help me are very kind, caring and nothing is too much trouble.

Caremark Liverpool very quickly arranged a visit, of the manager and a carer, to make an assessment of Mum's need. Mum is 93 and has difficulty walking. My sister was there to give reassurance to our mother (I live in a different town so couldn't be there). My sister told me all went well and the carer seemed a lovely lady who lived locally and was able to chat with Mum about old shops and buildings that had changed over the years. The carer came for half an hour Monday to Friday and brought a daily newspaper with her. She checked Mum had taken her medications and prepared a lunch for her for later in the day (Mum tended to have lunch at about 3 pm). Rotas were emailed to me and my sister each week and invoices every two weeks. A quick telephone call to the manager and any queries were instantly dealt with. The family have no negative comments at all and would thoroughly recommend Caremark Liverpool.