I was impressed by their warm welcome and professional attitudeM B(Client / Service User)

The carer was extremely competent and very friendlySteven B(Son of Client/Service User)

The care she has been receiving has helped her to rebuild her confidence and independence backDanielle(Daughter of Client/Service User)

I was impressed by their warm welcome and professional attitudeM B(Client / Service User)

The carer was extremely competent and very friendlySteven B(Son of Client/Service User)

The care she has been receiving has helped her to rebuild her confidence and independence backDanielle(Daughter of Client/Service User)

Caremark Liverpool is an award-winning home care provider, committed to delivering the very best care service in the city. Home care services are offered to children, adults and the elderly, supporting individuals to live comfortably and independently in their own homes.
Their dedicated team of Care Assistants deliver flexible, personalised support tailored to each individual. The care provided is wide ranging and includes personal care, medication support, housekeeping, shopping, meal preparation,...
Care Provided by Caremark Liverpool
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Food Preparation & Serving
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £28.90 - £29.90
Please contact us for Live-in Fees
Contact Caremark Liverpool to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caremark
- Private Owned
Person in charge
- Sarah Crease (Registered Care Manager)
Caremark Liverpool Reviews (46)
Caremark Liverpool has a Review Score of 9.9 (9.900) out of 10, based on 22 reviews in the last 2 years.
Over all time Caremark Liverpool has 46 reviews.
Caremark has been providing care and support to my mother over the past eight months. The care she has been receiving has helped her to rebuild her confidence and independence back in that time. The Caremark team are always friendly and approachable both in person and over the telephone and are always happy to help with any problems that arise. I would certainly recommend this service to others.
Hi Danielle, Thank you for your extremely kind words. Your feedback is appreciated and will be passed onto the rest of the team.
These past few years have made me aware of the difference in my health and wellbeing today since ten years ago and I began to make inquiries and visits to the various forms of care offered. Finally, I decided to approach Caremark and was delighted to be accepted. I was impressed by their warm welcome and professional attitude. With Caremark, I am able to continue to live independently in my own home which I love, and I can also have the relaxed comfort and security of Caremark. My carer has settled well into her weekly hours, responsive to everything I ask her to do and I enjoy her cheerful presence.
Many thanks for your wonderful review; it is greatly appreciated. I will ensure your comments are passed on to the Care and Support Worker.
The carer was extremely competent and very friendly. All of my mum's issues were dealt with, with the minimum of fuss. She managed to keep to the same time on all three calls each day. Overall, I am very pleased with the quality of care provided. The office staff are knowledgeable and helpful.
Thank you for your kind words, we will pass on the relevant feedback to the staff member.
I would like to say the members of staff are very caring and supportive and the staff treat people they care for with dignity and are trustworthy. I would truly recommend anyone who needs care to this company.
Hi Pippa, we are very pleased that you are happy with the service, so thank you for this lovely review. We will be sure to pass on such positive feedback.
Over the moon, with the care, my granddad has been receiving from Caremark Liverpool. The care workers have been outstanding and really do care about not only completing the tasks at hand but making my grandad happy. From my experience alone I would recommend them to anybody.
Hi Tom, thank you for your kind words and taking the time to leave a review. We will pass your feedback onto the staff who I'm sure will be delighted.
Would highly recommend their services always willing to help when and where ever they can staff extremely friendly, they are very caring the ones we had anyway and we did meet a few others also very nice and helpful. The management team seem very happy to help also like I said I would highly recommend them to anyone.
Hi Donna, thank you for taking the time to write out this review, we are glad you are happy with the service and will pass your feedback on to the staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caremark Liverpool.
Awards / Recognitions (11)
- Recipient: Caremark LiverpoolDate: Friday 31 May 2024
- Recipient: Caremark LiverpoolDate: Saturday 11 Nov 2023
- Recipient: Caremark LiverpoolDate: Saturday 11 Nov 2023
Meet the Team (5)
I opened a Caremark franchise with the mission of becoming the best home care provider in Liverpool. The priority and focus is to deliver the highest standard of care possible to improve the quality of life for the people in our region. I am passionate about making a difference and hope to be the homecare provider of choice based on the quality of our service.
In a short space of time we have managed to pick up numerous awards for the quality of care we provide. These awards are a testament to all the hard work put in the by the team here at Caremark Liverpool.
I began my career in care at Young Epilepsy in November 2004, starting as a Support Worker before progressing to Assistant Manager of a residential home for young women with learning disabilities and epilepsy in March 2007. In August 2012, I moved into a Unit Manager role at a Bupa residential home for older people, where I further developed my leadership and operational experience.
I joined Expect Limited in November 2014 as a Project Manager and was promoted to Assistant Head of Operations for Day Services in June 2016. In this role, I also held Registered Manager responsibilities, overseeing the delivery of outreach, domiciliary care and day centre services.
I joined Caremark Liverpool in December 2019 to support Nabeel in his mission of becoming the best home care provider in Liverpool. Since then, we have gone on to achieve multiple awards, both as a company and individually, recognising our commitment to delivering outstanding care across the city.
I started my career as a teacher with a focus on special educational needs in 2019. From here, I found my love for care whilst working as a senior support worker in several different residential homes and schools with children and young people. I have a varied background in working with people with special educational needs and varying health conditions.
I initially joined Caremark Liverpool as a Care Administrator but have been promoted to Field Care Supervisor and now Care Co-ordinator. I am passionate about delivering a quality service and look forward to the challenge of becoming the best home care provider in Liverpool.
My passion for health and social care began in secondary school, where, as a member of the Interact Club, I trained to support people living with HIV and AIDS, along with their families, particularly the orphans left behind. I later completed an undergraduate degree in Administration and Management, which focused on support systems for disadvantaged members of society.
In 2022, working as a Senior Carer, I developed strong relationships with colleagues, service users and other professionals, demonstrating key attributes such as empathy, effective communication and compassion. During this time, I received recognition, including Worker of the Month and Effective Team Player awards.
I joined Caremark Liverpool in September 2023 as a Care Assistant, where I have contributed positively to the organisation’s core values. This led to my recent promotion to Senior Care Assistant. I am excited to continue my professional growth and remain committed to helping Caremark Liverpool continue to be the best home care provider in the city.
I first became interested in healthcare during high school, when I realised I had a passion for pursuing a career in care. I have always valued making a positive impact on people’s lives and working in an environment where individuals feel safe, supported and respected. This role motivates me to continue learning and developing so I can contribute to delivering the very best care.
I joined Caremark Liverpool in September 2024 as a Care Administrator. I enjoy this position as it provides me with the opportunity to expand my knowledge and gain a deeper understanding of the sector. I am currently completing my Level 3 Diploma in Health and Social Care and remain committed to working hard to support Caremark Liverpool in continuing to be the best home care provider in Liverpool.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Liverpool to verify any information. View our terms and conditions. Caremark Liverpool has an Enhanced Service - more info.