Home Instead Gloucester and The Forest of Dean

Corinium House, Barnwood Point, Corinium Avenue, Gloucester GL4 3HX
Review Us
9.7 44 Reviews
  • Home Instead Gloucester and The Forest of Dean, Gloucester
The mission of Home Instead Gloucester and The Forest of Dean is to change the face of ageing by providing dignified, reliable and relationship-led care to support people to continue to live independently in their own homes.

They provide tailored home care services for the client's needs, offering personalised care plans to help individuals achieve their care and wellbeing goals.

They always go the extra mile to ensure they offer the perfect, personalised solution from their experienced range of home care services from companionship to live-in care.

Care Provided by Home Instead Gloucester and The Forest of Dean

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Our fees are based on the level and complexity of support needed.
Our support is bespoke to the individual seeking care so the fee would be based on an obligation-free consultation.
Please contact us to learn more about the services we provide.

Contact Home Instead Gloucester and The Forest of Dean to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Home Instead Gloucester and The Forest of Dean to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Deepak Pillai (Director)

Home Instead Gloucester and The Forest of Dean Reviews (44)

9.7

Home Instead Gloucester and The Forest of Dean has a Review Score of 9.7 (9.667) out of 10, based on 13 reviews in the last 2 years.
Over all time Home Instead Gloucester and The Forest of Dean has 44 reviews.

Overall Experience
  • 41
  • 3
  • 0
  • 0
  • 0
Date Published
  • 44
  • 3
  • 9
  • 13
  • 31
Reviewer Connection to Home Instead Gloucester and The Forest of Dean
  • 23
  • 6
  • 6
  • 4
  • 2
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from Mike F (Son of Client) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead have been fabulous and helpful looking after my Mother. I live over 70 miles away from mum with covid travel restrictions in place. I am very pleased with their attention to detail, first-class and they really care. Always available, I feel confident my mother is receiving the very best
care possible.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Anthony M (Client) published on 28 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent experience with a very thorough explanation of what going to be provided by the carers. Their timings to attend me at my home for two weeks initial recovery and a clear quotation of the costs involved.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M W (Client) published on 28 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The helper is efficient and cheerful and helps happily with everyday chores in the house. I am feeling better for her visits.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sally C (Daughter of Client) published on 2 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very responsive and supportive care provider including their staff. Management shown to be very knowledgeable and responsive. All service provided so far reflects the care needs and have met all expectations. It's great to have continuity of care as this really matters to us rather than having different
people coming to visit us.
Reply from Deepak Pillai, Director at Home Instead Gloucester and The Forest of DeanThank you for leaving a review and mentioning our focus on continuity by ensuring the same Caregiver. We are proud to be a client-centric care provider and so the team here at Home Instead Gloucestershire is always thrilled to hear a compliment from a happy family member. And our Caregivers would be delighted to see your feedback and as always is a great motivation for them to keep delivering great care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Home Instead Gloucester and The Forest of Dean is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.842 for Home Instead Gloucester and The Forest of Dean is calculated as follows: ( (66 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 76 Ratings = 4.842
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Home Instead Gloucester and The Forest of Dean is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 4.825
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (12)

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Meet the Team (5)

Deepak

Deepak

Job Title: Director Joined: 2020

Deepak chose to channel his energy and passion into positively impacting the community when he opened the Gloucester and Forest of Dean office in 2020. He finds providing a reliable, professional and relationship-led home care service truly fulfilling.


After an exciting and enriching corporate career, Deepak was looking for a rewarding opportunity where he could dedicate his time to giving back to the local community. Home Instead Gloucester and the Forest of Dean was created in 2020 by Deepak to support local clients to remain independent and safe in the comfort of their own homes.


Deepak is passionate about engaging and empowering the right people to support our clients and ensuring they are provided with the suitable training, experience and education opportunities to help them to flourish within care.

Lizzie

Lizzie

Job Title: Registered Care Manager Joined: 2023

After a close family bereavement, Lizzie wanted to give back to the community and support others living in their own homes for as long as possible. Lizzie is passionate about making a difference to someone’s day and going above and beyond in providing the best care possible.


Lizzie started working for Home Instead Gloucester and The Forest of Dean as a part-time Care Professional in 2023. She soon realised that home care was a passion she wanted to follow and quickly became a full-time Care Professional, before taking up a recruitment and community engagement role.


When the opportunity for a Care Manager at Home Instead Gloucester and The Forest of Dean became available, Lizzie was excited to continue her home care journey in a new role where she continues to make a positive impact by supporting her dedicated team, clients and local community.

Joanna

Joanna

Job Title: Admin Joined: 2021

Joanna has worked in care for 14 years. Her initial career aspirations were in the hospitality industry, where she studied up to a degree level and worked up to a managerial level in hotels and pubs. She decided to retrain after experiencing a loved one receiving home care.


Joanna has worked in the care sector for 14 years in care companies and as a private PA. Although Joanna’s initial career aspirations had been in the hospitality industry, where she studied up to degree level and worked up to managerial level in both hotels and pubs, following the experiences of a family member who was receiving care in the community decided to retrain. She finds care incredibly rewarding and is motivated by having a role that allows her to go the extra mile to brighten someone's day.


Joanna is passionate about providing consistent, high-quality home care to the local Gloucester and Forest of Dean area. Having worked for some years as a Personal Assistant, she knows the difference that having a dedicated and reliable care team can make to clients who wish to continue to live in the comfort of their own homes.

Tamika

Tamika

Job Title: Care and Marketing Coordinator Joined: 2021

Tamika joined Home Instead Gloucester and The Forest of Dean to have an opportunity to make a difference to people's lives in the local community. Tamika is passionate about enabling people to live their lives to the full and maintain their independence.


Tamika started her career in marketing, and after the lockdown, decided she wanted to make a change to a career that was more fulfilling and rewarding. She joined Home Instead Gloucester and The Forest of Dean to have an opportunity to make a difference to people's lives in the local community.


Tamika enjoys the variety that a career in care offers - no two days are ever the same! Her professional and personal experiences allow her to support clients to live their lives to the full from the comfort and safety of their own homes, and she is passionate about enabling people to maintain their independence.

Sharon

Sharon Blore

Job Title: Care Coordinator and Care Professional Engagement Joined: 2025

Sharon is proud to be part of a team which brings safety, happiness and confidence to clients in their own homes. She is passionate about quality care and finds joy in bringing happiness to clients by providing support that enhances their independence and well-being.


Sharon transitioned into the care sector quite late in her career, triggered by experiencing the difference that home care can make when her grandmother received care at home. Once she started working in care, she never looked back. She finds working in care incredibly fulfilling, purposeful and rewarding.


Sharon has progressed through different roles in the care sector and is proud to be part of a team which brings safety, happiness and independence to clients in their own homes. Sharon's role allows her to understand the needs of our clients and the strength of our Care Pros to allow her to make the best client-Care Pro matching.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead Gloucester and The Forest of Dean to verify any information. View our terms and conditions. Home Instead Gloucester and The Forest of Dean has an Enhanced Service - more info.