Sirius Homecare

Tranby House, 19 Hull Road, Anlaby, Hull HU10 6SP
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9.9 87 Reviews
  • Sirius Homecare, Hull
Sirius Homecare is a family-run business, providing a wide range of high quality home care services across Hull and East Yorkshire.

With over 20 years’ experience in the care sector, the management team at Sirius is always focused on providing the truly excellent level of care that they would expect for their own family members.

All services are designed to help your loved ones stay safe, happy and independent in their own home and to live the life they want. Sirius offers a truly personalised service, with Care Plans carefully designed around each individual.

Sirius carers are highly trained and truly passionate about what they do – they’re like family, when family can’t be there. The care is never rushed - from a 30 minute visit to 24/7 care.

There is a service to support your loved ones with all aspects of everyday life – from help with food shopping and cooking meals, through to helping them get washed and dressed. Whether they need support once a week or several times a day, the services are always tailored to the individual.

What's more, Sirius operates a clear pricing policy, with no hidden charges.

With Sirius... it’s your home, your life, your choice.
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Care Provided by Sirius Homecare

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

A copy of our price list can be requested at any point by giving us a call, dropping us an email, or popping in to see us.
We operate a clear pricing policy, with no hidden extras.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Sirius Home Care Ltd

Person in Charge

  • Peter Lawford (Managing Director)

Sirius Homecare Reviews (87)

9.9

Sirius Homecare has a Review Score of 9.9 (9.949) out of 10, based on 33 reviews in the last 2 years.
Over all time Sirius Homecare has 87 reviews.

Overall Experience
  • 82
  • 5
  • 0
  • 0
  • 0
Date Published
  • 87
  • 1
  • 9
  • 33
  • 54
Reviewer Connection to Sirius Homecare
  • 41
  • 20
  • 12
  • 6
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 87, showing 81-87
Review from Jackie C (Daughter of Client) published on 17 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sirius provides support to my Mum who is 94 years old on a daily basis to help with medication. I have found the agency professional, responsive and able to tailor the service to the needs of the client. They communicate well with family members and are open to regular review and feedback. My Mum has
with reluctance accepted support and has been helped to do this by careful introduction and consistent carers who have spent time getting to know her. They have been able to gain her confidence and she now appreciates the social benefit of the visits in addition to giving self-reassurance that she is taking her medication correctly.
Reply from Peter Lawford, Managing Director at Sirius Homecare
Thanks so much for your kind words Jackie - it means a lot to us and we're so glad your mum is now enjoying her visits rather than just accepting them! We'll pass your comments onto her carers too -…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Gill W (Client) published on 5 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've used lots of agencies to support me over the years, but I have soon parted company with them due to their lack of interest in my needs. This is only the second time I have found a care agency that is proactive and seeks out ways to support me, and they are more than worth the extra few pounds.
They are the only one I have had that suggest tasks that need doing. They treat me respectfully and in a friendly way. The carers are really prompt, are really professional and the uniforms are so smart. The domestic call I also have is really thorough and the cleaner actually moves things, rather than just cleans around them (unlike many I have had). Its really well organised, and innovative - they even help with me when I need a zoom call my solicitors and help with my computer. The only agency that has put toothpaste on my toothbrush!
Reply from Peter Lawford, Managing Director at Sirius Homecare
Thanks, Gillian - you get the respect you deserve!. Always a pleasure when I visit with you too.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sandra T (Client) published on 3 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I look forward to seeing my carers each day. They are really helpful and support me. They know when I am struggling and assist me but don't take over. We have fun, they make me feel good and don't patronise me which is important to me. Nothing is too much trouble, they are really friendly and they don't
rush me.
They always stay for the full time and often go over if needed. They always check I have my lifeline on, plenty of drinks and my phone near me before they leave. Brilliant carers, brilliant company.
Reply from Peter Lawford, Managing Director at Sirius Homecare
That's lovely, Sandra, thank you. We are honoured to help you out, and I'm pleased to hear the team are living our values and focusing on the details of how we can help you stay happy and healthy.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Rebecca S (Daughter of Client) published on 8 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service. Very reliable and always on time. Carers very friendly and supportive and really have made a huge difference in helping my dad look after mum who has dementia. Same charge on weekends too. Can't fault.
Reply from Peter Lawford, Managing Director at Sirius Homecare
Thanks, Rebecca its a privilege to help look after your lovely parents.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Barbara C (Client) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the support and care I get from Sirius. I get on so well with the girls - nothing is too much trouble for them. And the manager even brought me a card and some flowers on my birthday!
Reply from Peter Lawford, Managing Director at Sirius Homecare
Thanks for the lovely review Barbara - we hope you had a fabulous birthday!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ellie (Friend of Client) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Totally professional and wholly reliable. The service provided is of outstanding standards. Sirius provides peace of mind and I wouldn't hesitate in recommending their friendly and helpful care team to anyone.
Reply from Peter Lawford, Managing Director at Sirius Homecare
Thank you so much for your kind comments - the care team will be so pleased.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kathryn T (Daughter of Client) published on 3 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sirius Homecare really rescued our family! My mum was left with no weekend care with no notice. They got back to me straight away and came to do a risk assessment and a detailed care plan. They have managed to fulfil all the time requirements. They are so friendly and efficient. We highly recommend.
Reply from Peter Lawford, Managing Director at Sirius Homecare
Thank you, Kathryn, that's lovely to read. We really enjoyed meeting you and your Mum, and are so pleased we were able to help.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.949)

Overview of Review Score

The Review Score of 9.9 (9.949) out of 10 for Sirius Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.949 for Sirius Homecare is calculated as follows: ( (186 Excellents x 5) + (10 Goods x 4) ) ÷ 196 Ratings = 4.949
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sirius Homecare is based on 33 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

Meet the Team (3)

Peter

Peter Lawford

Job Title: Managing Director Joined: 2020

As Managing Director of Sirius Homecare, Peter is passionate about delivering high-quality care in his local community. After many years in the corporate world working for several blue-chip companies, he wanted to use his skills and experience to really make a difference. He is responsible for the overall business strategy, as well as managing all finance and payroll functions.

Chloe

Chloe Lawford

Job Title: Director Joined: 2020

Chloe's role at Sirius is very varied, ranging from dealing with incoming enquiries right through to operations and compliance. She is also responsible for the marketing and promotion of our business. Chloe is truly passionate about delivering high-quality care. To do that, she is dedicated to ensuring that each and every one of our clients is "delighted" - not just happy - with the service we provide and that our carers enjoy working for us.

Emily

Emily Rouse

Job Title: Registered Manager Joined: 2021

Emily has overall responsibility for the safe delivery of our high-quality care service, scheduling assessments and regular reviews with all our clients. She is responsible for our staff training and development, ensuring they have both the knowledge and confidence to support our clients.


She also manages our team of Field Care Supervisors, who quality check our work out in the community by completing spot checks and support visits with our staff, as well as regular reviews with our clients to ensure they are still happy with our service, and ensuring we are still meeting their needs.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sirius Homecare to verify any information. View our terms and conditions. Sirius Homecare has an Enhanced Service - more info.