






Better Care at Home East provides home care to people in Bournemouth, Christchurch, Highcliffe, Mudeford, southbourne and surrounding areas.
The wide range of services includes personal care, help with getting up and ready for the day, meal preparation and medication assistance, shopping, convalescence care and more.
Better Care prides itself on providing great-tasting and nutritious food made according to client preferences and needs. Better care staff are end of life care trained...
Better Care at Home East provides home care to people in Bournemouth, Christchurch, Highcliffe, Mudeford, southbourne and surrounding areas.
The wide range of services includes personal care, help with getting up and ready for the day, meal preparation and medication assistance, shopping, convalescence care and more.
Better Care prides itself on providing great-tasting and nutritious food made according to client preferences and needs. Better care staff are end of life care trained and end of life Doulas.
All staff live locally and have been carefully selected, thoroughly DBS checked and trained.
Care Provided by Better Care at Home East
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Food Preparation & Serving
- Shopping Service / Errands
- Transportation Service
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Better Care at Home East to get a personalised quote:
Double time bank holidays
The price(s) shown are provided by the agency. Contact Better Care at Home East for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Better Care at Home
- Private Owned
Person in charge
- Joannah Bishop (Owner/Registered manager)
Better Care at Home East Reviews (41)
Better Care at Home East has a Review Score of 10 (9.984) out of 10, based on 21 reviews in the last 2 years.
Over all time Better Care at Home East has 41 reviews.
For some time now Better Care at Home have been looking after my friend. They are not just carers, they are an extended family who truly do care. What they have done for her truly goes above and beyond. We thank you for your constant care and love.
For some time now Better Care at Home have been looking after my friend. They are not just carers, they are an extended family who truly do care. What they have done for her truly goes above and beyond. We thank you for your constant care and love.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 March 2022Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Better Care at Home East.
Awards / Recognitions (10)
- 29 May 2026Recipient: Better Care at Home East
- 29 May 2026Recipient: Better Care at Home
- 30 May 2025Recipient: Better Care at Home East
Accreditations
There are no accreditations posted yet for Better Care at Home East.
Meet the Team (3)

Joannah has always been a caring, compassionate person, striving to put the health, feelings and safety of others first. It was these traits that...
Joannah has always been a caring, compassionate person, striving to put the health, feelings and safety of others first. It was these traits that gave her the vision to form a care company that does just that. She is now trained to Gold Standard in End of Life Care, recently also undertaking Living Well Dying Training to become a Death Doula. Joannah also holds certificates in Dementia Care, Level 5 Lifesaving, Catastrophic Bleeding and a Distinction Diploma (level 3 & 5) in Health and Social Care, and it doesn’t end there, Joannah is constantly adding to her qualifications.
Joannah is a hands-on manager and forms part of the small, dedicated team of carers at BetterCare@HomeEAST.

Niamh has a passion for caring and feels it’s only right to choose a vocation that is self-less. She began her journey as a fresh-faced carer with...
Niamh has a passion for caring and feels it’s only right to choose a vocation that is self-less. She began her journey as a fresh-faced carer with BetterCare@HomeEAST and has since embraced numerous promotional opportunities, culminating in her recent promotion to Business Development Care Manager in 2024.
Niamh has obtained several degrees in addition to her position at BetterCare, earning a BSc in Sports Therapy and an MSc in Physiotherapy. Niamh collaborates with our team and service users to develop bespoke assessments that support rehabilitation and re-enablement.

JoJo joined BetterCare as a novice in the field of care, but has since blossomed into an exceptional and empathetic carer. She has a compassionate...
JoJo joined BetterCare as a novice in the field of care, but has since blossomed into an exceptional and empathetic carer. She has a compassionate heart and an extremely strong work ethic. JoJo is a positive member of BetterCare, and in 2024 was promoted to Field Team Leader. She is on hand to support all of our staff, and has been recognised for her commitment to always going the extra mile to support others.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Better Care at Home East to verify any information. View our terms and conditions. Better Care at Home East has an Enhanced Service -what an Enhanced Service includes.
